Service User Consultant Role
in
Day Democratic Therapeutic
Communities
Jean Robinson
Service User Consultant
Fifteen, Manchester
TASTE, Tameside and Stockport
Service User Consultants
•What are our origins?
•What are our credentials?
•How are we recruited, engaged, appraised, developed?
•What do we share of ourselves?
•What do we bring?
•Where may we take our contributions?
•What next for the role and the person?
What are our origins?
• Henderson Hospital Residential DTC
• Social Therapy
What are our credentials?
• Lived experience of PD difficulties
• Personal therapy in tune with DTCs
• Experience of hearing feedback and its impact
How are we recruited, engaged,
appraised and developed?
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Application
Employees or not
Appraised or not
Training
What do we share of ourselves?
• Structure
• Struggles
• Risk management
What do we bring?
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•
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Hope
Role model
Relating effectively, functionally and responsibly
Triangular relationship
Reminder of flattened hierarchy
Humour
Genuineness
Valued support to staff
Where may we take our
contributions?
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DTC service delivery
PD service planning
Education, training and sharing best practice
Marketing
What next for the role and the
person in it?
• Consolidating and expanding the role
• Personal confidence, growth and new
opportunities