User Group Feb 11 2013 Architecture Usability Integration Shared Services Domains Reporting Framework .Net UI Browse Framework Language Global Financials Customer Management Manufacturing Supply Chain Browse Framework Process Maps Business Process Analytics Master Data Sync On Demand Connectors Shared Services Domains EMT Lean Domains Enterprise Financials Customer Self Service QAD Production Scheduler Collections Workbenches Process Automation Business Intelligence Currency Process Maps Reporting Framework Business Intelligence 3 Localizations Internationalization IFRS CRM Configurator Mobile Social Unified Process Metrics Process Management BI Effective Enterprise Mobile Indicators Mobile Field Service Centers Depot Repair Customer Support Center Proactive Automation Financial Reporting Global Support Customer Self Service/Config Global Support Component Production Scheduling Master Scheduling Availability Check Workbench Workbench Serialization Field Service Scheduler Roles Internationalization Statutory Currency Ubiquitous Mobile Enterprise Asset Enterprise Asset Supply Chain Warehouse Management Wave Management Package Mobile Portal Management Transportation 11 Picking 12 Exception Requisitions Service and Support QAD Store Quality Process Trade Role-based Promotions Centers MFS Web Connectivity Warranty 2 Architecture Usability Integration Shared Services Domains Reporting Framework .Net UI Browse Framework Language Global Financials Customer Management Manufacturing Supply Chain Browse Framework Process Maps Business Process Analytics Master Data Sync On Demand Connectors Shared Services Domains EMT Lean Domains Enterprise Financials Customer Self Service QAD Production Scheduler Collections Workbenches Process Automation Business Intelligence Currency Process Maps Reporting Framework Business Intelligence 3 Mobile Field Service Statutory Currency Depot Repair Process Management Roles Centers Financial Reporting Global Support Customer Self Service/Config Global Support Component Production Scheduling Master Scheduling Availability Check Workbench Workbench Serialization Field Service Scheduler BPM Proactive Internationalization Automation Enterprise Asset Enterprise Asset Supply Chain Warehouse Management Wave Management Package Mobile Portal Management Transportation 11 Picking 12 Exception Requisitions Service and Support Ubiquitous Roles Social Unified BI Effective Enterprise Mobile Indicators Localizations Configurator QAD Store Mobile Process Metrics Internationalization IFRS CRM Mobile Customer Support Center Quality Control Process Quality Management Trade Role-based Promotions Centers MFS Web Connectivity Warranty 3 March 2013 Product Launch QAD Enterprise Edition 2013 4 March 2013 Product Launch Business Intelligence 3.8 5 March 2013 Product Launch BI 3.8 - Modules QAD BI Analytical Areas Financials Order Management Operations Enterprise Asset Management Transportation Management General Ledger Invoices Inventory Control & Management Plant Maintenance Shipping Performance Accounts Payable Bookings Direct Materials Purchasing Accounts Receivable Shipments Capacity Planning & Control 6 March 2013 Product Launch Business Intelligence – EF Module • Introduced EF concepts - Layers Inter-Co Business Relations SAF’s Multi-Currency 7 BI v3.8 – March 2013 Launch BI v3 Early Customers • • • • • • • • • • Everris – (Netherlands – CP) Amdipharm – (UK – Life Sciences) Mark Anthony Group – (Canada – F&B) Capital Safety Systems (France – Industrial) Superior Essex (Germany – Industrial) Omnia (South Africa - Industrial) Mauser (Germany – Industrial) US Tsubaki (USA – (Auto) Bakkersland (Netherlands – F&B) Handy & Harmon (USA – Industrial) 8 CAG Meeting October 2012 – Customer Engagement Effective Enterprise Indicators 9 CAG Meeting October 2012 – Customer Engagement Key Performance Indicator Framework KPI Framework Lean Manufacturing Throughput Ratio Tooling Management QAD Manufacturing Capacity Utilization Scrap Preventative Maintenance QAD Warehousing Bar Coding / RF QAD Alerts Manufacturing Efficiency KPI Yield Manufacturing Bill of Material Warranty Cost Rapid Changeovers Master Data Accuracy MRO Management Manufacturing Cost Ratio Lead Time Reduction Overall Equipment Effectiveness Subcontracting Metrics MMOG/LE QAD Enterprise Asset Mgmt QAD Supply Chain Portal QAD Lean Manufacturing QAD MSW / PSW Data Collection QAD Solutions Best Practices 10 March 2013 Product Launch Customer Management 11 QAD Product Launch 2013 Sales QBit – Customer Management New role-based centers • Sales and Distribution - Customer Service Management Center • Service and Support - Contract Admin Center - Warranty Admin Center 12 March 2013 Product Launch New CM reports • Sales and Distribution - Invoice Print or Reprint Sales Quote Print Pre-Shipper/Shipper Print Legal Document Print Retrobill Report Shipping Label Print - Contract Renewal History Contract Billing History Call Activity Report Service Request Report Customer ISB Browse Material Order ATP Inquiry • Service and Support Mgmt 13 March 2013 Product Launch Retrobilling Enhancement Driver Action Industries Volatility of copper, steel, aluminium, precious metals, petrochemicals *Commodity price fluctuation adjustments Auto, E/I, CP, F&B Engineering changes required Part price renegotiation adjustment Auto, E/I, CP Customer expects manufacturer’s productivity gains *Customer “give Auto, E/I, CP, backs” adjustment F&B and Analysis Final price adjustment Auto, E/I, CP, F&B Customer needs part / raw material before price negotiation completed *Enhanced 14 March 2013 Product Launch Internationalization 15 QAD Internationalization – Core Functionality Invoice Certification • Portuguese Decree 363 (2010): All customer invoices require a digital signature • New requirement (2012): Digital signatures are also required on shipping documents 16 QAD Internationalization Certification for Germany • IDW Auditing Standard 880 (IDW AuS 880) 17 QAD Internationalization – Core Functionality Traditional Banking (2) (3) Supplier (1) Customer Invoice Goods 18 QAD Internationalization – Core Functionality Advanced Banking (4) (5) Cash Collection Invoice details Supplier (3) (2) (1) Customer Invoice Goods 19 QAD Internationalization Country readiness – Jan 2013 20 March 2013 Product Launch QAD EE 2013 EE - Key Dates • Mar 19, 2013 - Available for Sale or Shipment 21 QAD Store 22 23 March 2013 Product Launch What is an Enterprise Edition package • Functionality designed for multiple release or frequent changes • Available on the QAD Store • Allows our customers to stay current • Package Types: − Reports − Browses − Collections − Ops Metrics − I19 Artifacts − Bank Drivers − UI versions − BPM Flows − Business Functionality − Enterprise Financials 24 March 2013 Product Launch QAD 2013 EE – Packages update March 2013 Packages Enterprise Financials 2013 CM Reports 1.4 Process Maps QDT 2.12 .NET UI 3.0 QXtend 1.8.3 FSS 3.1 MSW/PSW 3.3.4.1 Kanban Workbench Serial and Lot Genealogy Management (EA) 25 September 2013 Preview 26 September 2013.1 Enterprise Edition 2013.1 Module Updates • BI 3.9 - More metrics • Support Customer Schedules • TMS, EAM, Services KPI’s • TPM 1.1 - Early Adopters - TRM/APM Customers ready for upgrades • SCP 13 - Architecture upgrade • MSW/PSW – - Performance Enhancements - Backward Compatible to SE 27 September 2013.1 Enterprise Edition 2013.1 Enterprise Edition • Internationalization - Country focus: • Brazil , Philippines, Japan , Russia, India, Lithuania, Thailand • Serialization/Quality/Attributes - Limited Availability • Avalara API – EE - SE in June release 28 September 2013.1 Enterprise Edition 2013.1 Enterprise Edition • User Experience - New Homepage - Includes: Task list, Browses, Op’s Metrics, Process Maps Allows tailoring through a Layout manager Access through Roles • Role based Collections across Functional area’s • Including: Mobile Browses and BPM flows 29 Role- and task-based menus Role-based menu (My Programs) Task-based menu (All Applications) The task-based menu is just the menu content and structure that exists today in the menu. The menu slides into place as a menu bar item (that is, it is a pulldown menu). It goes away when the user has either clicked on a launchable menu item or has clicked away from the menu panel. 30 Role-based dashboard Orders on Time and in Full Create Sales Order Sales by Item Overdue Orders Role-based collection 32 Thank You! 33