Proactive AIX Analysis for System p / Power
© 2013 IBM Corporation
Agenda
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The IBM Power challenges
The Proactive AIX Analysis Solution
A fully automated report of IBM AIX, PowerHA & PowerVM
When do you need PAA?
PAA Delivery Flow
© 2013 IBM Corporation
The IBM Power challenges
 With IBM System p / Power, you expect high availability, interoperability and a highperformance environment.
 With IBM System p / Power, you are establishing virtualisation and parallelization of
operating systems, applications and storage.
 With AIX Operating System, which is optimized on IBM Power Hardware, supported by
PowerVM to manage virtual storage paths and PowerHA to ensure high-availability in
outage cases, you can meet all these requirements.
 But …
 Microcode, Host Bus Adapters (HBAs), AIX, PowerVM and PowerHA have dependencies in
communication, parameters and interoperability.
 Each component has its own Technical Levels, APARs, PTFs, etc. Thus your Operating
Team does not always have the time and required skills to analyze this information into a
holistic environment set-up.
 With a preventive service to check software components, IBM supports you with an up-todate configuration report based on IBM Technical Support Services best practices using the
worldwide IBM knowledge database through automatic and dynamic processes.
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© 2013 IBM Corporation
The Proactive AIX Analysis Solution
 Proactive AIX Analysis is a fully automated
report generator.
 Based on the LPAR snap files you provide,
IBM will analyze and generate reports:
– Reports are generated for AIX,
PowerVM (VIO) and PowerHA
(HACMP).
– The report contains a table with an
overview of the current information
from the provided snap files
compared with the IBM Support
knowledge database.
– The review outcome and potential
findings will be reported.
– No software tool or agent has to be
installed to gather the required
information.
– You will get a report for each LPAR
in Adobe PDF format.
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Snapshot of an AIX report:
© 2013 IBM Corporation
A fully automated report of IBM AIX, PowerHA & PowerVM
The Solution
IBM Value Proposition
Regular pro-active and fully automated service:
 IBM AIX expert knowhow
centralized at one worldwide problem management
database
 Analysis of AIX, Power VM and Power HA snap-data
focused on areas that are related to AIX system
stability
 Automated expert-reports containing:
- Paging Space, memory and cache usage
- Network communication
- Storage response times
- CPU utilization
- Automated delivery to the defined address
 Proactive AIX Analysis (PAA) for System p is an
innovative and unique service by IBM
Your Benefits
Your Initial Situation
 Prevention of AIX system failures and outages:
 High complexity of AIX information:
- reduced time to resolve problems using reports
- minimized unscheduled downtime due to proactive
management
- input for systems management processes
- monthly AIX report
 Stabilization of one or more AIX LPARs on IBM
System p by continuous error prevention
 IT cost savings
- no investment in up-to-date AIX skill
- reducing IT resources
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 Established process to analyze the AIX, Power VM
and Power HA snaps
- How to differentiate important
from unimportant information?
 High variety of AIX, Power VM and Power HA
LPARs
 The size of error log file is limited:
- Important system availability
information could be lost!
 Cost pressure & skill deficit
© 2013 IBM Corporation
When do you need PAA?
To ensure the continuity of your business :
 Your system must be installed and configured correctly
 Virtualizing solution must be configured correctly
 High availability solution must be configured correctly
 All systems must be on a latest and supported fix level
 Solve performance balancing issues
 Reduce business complaints
Trigger questions:
 Is IT availability a significant competitive factor for you?
 Which service level requirements do you have?
 Do you have the required resources and skills to manage the increasing IT complexity and
availability requirements?
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© 2013 IBM Corporation
Customer
PAA Delivery Flow
After contract signing:
- Welcome call
- PAA Welcome package
incl. Customer Usage Guide
Creating &
renaming
snap files
Compressed
snap
file(s)
File transfer
to
IBM EcuRep
Server
EcuRep
Server
IBM
Legend:
Client
PAA - automatic
analysis & report
generation
PAA
PAA
Reports
PAA
Reports
PAA
Reports
More on EcuRep server : https://www-304.ibm.com/jct05001c/de/support/ecurep/
Client
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© 2013 IBM Corporation
THANK YOU
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© 2013 IBM Corporation