RESUME SA-013 SEX: CITIZENSHIP: CONTACT TEL: Female China Citizen, Shenzhen Huko +852 6922 6777, +852 5180 5822 Level 16, Man Yee Building, 60-68 Des Voeux Road Central Hong Kong E-MAIL ADDRESS: rahul.prakash@hexcodetechnologies.com himadri@hexcodetechnologies.com sales-hk@hexcodetechnologies.com EDUCATION: Sept. 1987 – July 1990: Master Degree of Science from East China University of Science & Technology, Shanghai, China. Major is Physical chemistry (Computerized Chemistry) Sept. 1980 – July. 1984: Bachelor of Science from Shangdong Teachers’ University. Major is Physics, optional courses are computer applications. PROFESSIONAL TRAINING: AIX Version 4.1 Basic System Administrator in IBM AIX Version 4 Advanced AIX System Administration in IBM AIX Performance Management in IBM Disaster Recovery Planning in IBM Using & Customizing Netview for AIX in IBM RS/6000 SP Problem Determination Workshop in IBM Oracle 7 Database Administration in Oracle Oracle Backup and Recovery Workshop in Oracle ISO 9000 training course in DUPONT AIX/6000 Security Features for Version 5 in IBM DB2 UDB Administration Workshop for Unix in IBM RS/6000 SP: Best Practices in IBM AIX Version 4 Korn Shell Programming AIX Version 4 HACMP System Administration RS/6000 SP System Administration IBM Tivoli Storage Manager Administration in BAK SAP User Administration in SAP Symantec Veritas Advance Administration Course WORKING EXPERIENCEC: May 2010 – April 2013 Advisory IT Specialist in IBM ISSC China Shenzhen. In ITD global support team to do AIX administrator role for global outsource projects (like Panasonic and Danone). The task is to support daily monitoring and problem trouble shoots; make out plans and implementation for change management; apar installation; system upgrade; set up working procedures; document down project landscape and so on. Assistant managers to manage team work, team build, and team performance. Mar 2008 – May 2009 Advisory IT Specialist in IBM China’s Shenzhen office. In the virtual technical and management support team to support Singapore outsource global projects which involve a lot of different IT flat forms like AIX, Linux, TSM, SAN Storage, TEC and Tape library systems, and do second level support to perform whole cycle of system analysis, administrator task for customer. Do shell and Perl scripts as to develop, maintenance application and our own system management tools, data transfer programming and so on…. Dec 2005 – July, 2007 AIX Technical Consultant at Telstra International Pte Ltd. I were assigned to Caterpillar Singapore Pte Ltd to work out solution to help customer to design, plan, implement, set up, expand, upgrade and manage data center, AIX servers, storage devices. I were also perform administrator task, manage all functions for pSeries P5-570 servers and IBM SAN storage. Do technical support for customer’s SAP basis system. Provide solution to customer with TSM flash copy upgrade plan, and implemented it. Set up and test TSM Backup and Restore solution for all applications which includes AIX and NT servers, Lotus Notes, SAP with DB2 and Oracle. Do script programming work as well. Sept 2000 – Aug 2004 Unix System Administrator in CISCO(The Commercial & Industrial Security Corporation) involve in implement set up, configure, monitor, maintain, upgrade, support and manage Unix AIX system (hardware and software) with SAP and Oracle Application system; Set up HA function for key SAP system, and manage them; Set up, configure, monitor and manage SAN storage network for all Unix and Intel servers; Set up, configure, monitor, manage IBM TIVOLI backup and recovery strategy for the company, including set up DR side, DR test and document down the procedure of recovery application with online and offline method for Unix and NT servers with application of SAP, Oracle, DB2 and Lotus Notes; Perform as backup of SAP basic consultant. July 1998 – July 2000 Setup and manage a Internet Club in China. Configure, setup, install and manage PCs and LAN. End user support and train. June 1995 – May 1998 IT Specialist in AIX system analysis and administration in IBM Singapore Pte. Ltd. Responses are to setup, configure RS/6000 AIX hardware and software, design and implement automation tools for system monitoring, determine problems and provide solutions, implement system and data backup strategies, upgrade software and hardware for outsourcing projects. Specialized in AIX Oracle and SAP related Information System management. Mar. 1992 – Jan. 1995 Software Engineer in Dupont China Holding Co. Ltd, Shenzhen, China. In charge of setting up & managing a small Unix network and RS/6000 system, chemical software developing in C and FORTRAN languages, backing up for telecommunication and LAN management, PC and end user VAX application support. Mar.1991 – Mar. 1992 Sales Representative in Raising Material Technology Developing Ltd., Shenzhen, China. Involved in international and domestic trade about rare earth materials and magnet. Sept, 1984 – Sept, 1987 Assistant Teacher in Jinan Teachers’ College, Jinan, China. In charge of teaching General Physics, Thermodynamic, and experiments. MAJOR ACCOMPLISHMENTS: Set up the IBM AIX/RS6000 server, connect it with VAX system by TCP/IP, SLIP and NFS Rewrite the MM2 (Molecular Mechanics) program from FORTRAN into C Setup UNIX servers for database and applications such as Oracle and SAP Manage 30 RS/6000 servers for 1000 end users with WAN monitoring to meet customers’ requirements and service level. Configure and manage remote 400 printer servers and network printers. Write scripts and programs for automation monitoring and routine operation management Successfully upgrade and manage AIX Version from 3.2 to 4.1.4 and 4.3 Successfully upgrade and manage RS/6000 servers to R40, S70 and SP/2 Involved in design and test Disaster Recovery Plan for 150GB Database and application servers Implement IBM Tivoli Storage Manager backup and recovery system with DR model for CISCO Upgrade TSM twice from Version 3.7 to 4.2. to 5.2 with LTO Tape Library hardware upgrade Set up SAN storage network for Data center Set up Regatta P670 consolidated servers with partitions and dynamic resource management tools Set up DR system and test the whole recovery procedure Set UP HACMP for AIX system version 4 & 5 with SAP and Oracle applications Set up TSM LAN Free backup solution with TSM ERP for SAP. Clone production server to another server for DR testing Plan, design, implement and manage TSM flash copy system with testing Plan and upgrade AIX OS version with NIM function Upgrade HACMP to version 5.4 and pass the testing Meet SLA with customer good feedback