UKCMG 2011 Best practices for optimum IT Capacity Utilization Tony Beeston Product Marketing © ORSYP 2011 • Confidential The challenges in the IT department 100’s of servers, and growing... 1000’s of IT requests, and growing... meet service levels budget constraint physical, virtual, cloud... dozens of vendors © ORSYP 2011 • Confidential 1 Our pragmatic approach for optimum capacity utilization © ORSYP 2011 • Confidential 2 What’s the idea? Our approach is: A search for the IT infrastructure best efficiency Based on Lean and 6-Sigma industry methods A balance between “Do more with less” and “Assurance of future sustainability” An on-going process, not a one time project And it will Show you how to optimize utilization of your IT assets Identify IT assets you can reclaim Proactively make you aware of future IT resources organic needs © ORSYP 2011 • Confidential 3 What’s in it for me? Benefits of our approach Increased efficiency Cost savings resulting in more economic provisioning of IT services Deferred expenditure Elimination of expensive panic buying Better and more informed acquisition of IT resources Less need for reactive support © ORSYP 2011 • Confidential 4 Our 2-phase approach to improve efficiency Identify servers under-utilized - Waste See how your IT is being used – Median Establish operational utilization levels – Goals Continuous Improvement Based on LEAN Aim at power reserve targets - Improvement 6-Sigma Assess new situation – measure improvement © ORSYP 2011 • Confidential 5 Phase 1: Capacity Utilization Assessment Collect metrics Number of servers / utilization 12 10 8 6 4 2 0 0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100 View distribution Waste Norm © ORSYP 2011 • Confidential Hot spots 6 Phase 1: Capacity Utilization Assessment Number of servers / CPU load 10 8 Set goals 6 4 2 0 0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100 Target levels of utilization Recommendation for improvement Servers that can be reclaimed Servers for consolidation - virtualization Servers over-utilized © ORSYP 2011 • Confidential 7 Phase 2: Tuning for best utilization Principles Servers don’t run at 100% capacity and should not. You want to increase resource utilization close to the target operational levels And leave just enough power reserve to prevent resource contention Utilization © ORSYP 2011 • Confidential Power Reserve 8 Phase 2: Tuning for best utilization Implement recommendations © ORSYP 2011 • Confidential 9 Phase 2: Tuning for best utilization Current level Target level Assess new situation Target utilization level Current utilization level Utilization Poor asset leverage © ORSYP 2011 • Confidential Optimum utilization Operational risk 10 Customer Case Large European Investment Bank Capacity management to discover and exploit the hidden value of unused resources © ORSYP 2011 • Confidential 11 Key Facts Large European Investment Banks using the Data Synapse platform Complex grid-computing infrastructure calculating bond rate position & derivatives Growth rate of 800 servers per year to accommodate calculation © ORSYP 2011 • Confidential 12 Challenges Rapidly growing infrastructure, yet stagnating performance Inability to visualize utilization of existing resources Unexplainable saturation & underutilization levels throughout the grid © ORSYP 2011 • Confidential 13 Benefits 50% increase in calculation rate per server Reduce hardware investments by 45% Improve capacity utilization & exploit existing resources Global visibility of the grid, its components, and how they are used by the different business : next step -> chargeback © ORSYP 2011 • Confidential 14 Contact Information Email: info@orsyp.com Web: www.orsyp.com ORSYP EMEA: +33 1 47 73 12 12 ORSYP Americas: +1 781 569 5730 ORSYP APAC: +852 2815 2359 © ORSYP 2011 • Confidential 15