March 2013 PowerPoint Presentation

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Presidents’ Conference
March 2013

To build on the experience and knowledge of
union leaders in order to better understand
the differences between bullying and
harassment and to equip them with shared
knowledge and legal information so that they
can eliminate bullying from our workplaces.
2
 In
your workplace, have you
experienced or witnessed:
 Threats; or
 Isolation
3

COERCION & THREATS
◦ Threaten/issue unfair warning or performance
assessment/work;
◦ Unreasonable demands and/or consequences, etc.

INTIMIDATION
◦ Instill fear by verbal/physical aggression;
◦ Excessive micromanagement, etc.
4

EMOTIONAL ABUSE
◦
◦
◦
◦

Put down;
Silent treatment;
Humiliation & disrespect;
Name calling, etc.
ISOLATION
◦ Exclude from social gatherings & important
meetings;
◦ Ignore for long periods;
5

MINIMIZE, DENY & BLAME
◦ Make light of abuse;
◦ Accuse target of hypersensitivity, etc.

SUPERVISORY PRIVILEGE (Abuse of Power)
◦ Take credit for target’s work;
◦ Withhold necessary instruction/feedback, etc.
6

ECONOMIC ABUSE
◦ Threats of demotion/dismissal to control target;

OTHERS
◦ Create conflict w. Target’s co-workers to incite
mobbing;
◦ Co-op senior managers and HR as allies in bullying,
etc.
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 POWER
 CONTROL
 PREJUDICE
8
BULLYING – “VIOLENCE”
HARASSMENT
Action
Conduct
Abusive/Aggressive Conduct
Behaviour
Threat
Threat
Bullying
Intimidation
Teasing
Comment
Gesture
Display that demeans, belittles,
humiliation or embarrassment
Reasonably be expected
Reasonable person
To cause harm, injury, illness
Which detrimentally affect
individual well-being in the work
environment
9
CRA Work Place Violence Prevention Policy
1)
CRA Preventing and Resolving Harassment
Policy
2)
Collective Agreement between CRA and
PSAC, expiry date of October 31, 2012
3)
•
•
4)
Article 19 – No Discrimination; and
Article 20 – Sexual Harassment
Canadian Human Rights Act
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



1
35% of workers have experienced bullying
firsthand1
62% of bullies are men; 58% of targets are
women1
Women bullies target women in 80% of cases1
The majority (68%) of bullying is same-gender
harassment1
Results of the 2010, Workplace Bullying Survey – Workplace Bullying Institute U.S.
11
29% - Victims of harassment in the past 2
years1
From whom:
 54%
- Co-workers
 82% - Individuals with authority over the victim
 10% - Individuals working for the victim
12011
Public Service Employee Survey Organizational Results: Public Service of Canada http://www.tbs-sct.gc.ca/pses-saff/2011/results-resultats/bq-pq/00/org-eng.aspx
12
14% - Victims of discrimination in the past 2
years1
From whom:
 63%
- Co-workers
 67% - Individuals with authority over the victim
 14% - Individuals working for the victim
12011
Public Service Employee Survey Organizational Results: Public Service of Canada http://www.tbs-sct.gc.ca/pses-saff/2011/results-resultats/bq-pq/00/org-eng.aspx
13
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
Table of Definitions and Recourses /
Processes
◦ http://www.ute-sei.org/English/committees/harassment/toolbox/definitionsrecourses-processes.cfm

Table of Characteristics and Personalities
◦ http://www.ute-sei.org/English/committees/harassment/toolbox/characteristicsharassor-bully-victim.cfm

Warning Signals Check List
◦ http://www.ute-sei.org/English/committees/harassment/toolbox/warningsignals-checklist.cfm
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

CRA Work Place Violence Prevention Policy
Canada Occupational Health and Safety Regulation – Part XX Violence Prevention in
the Work Place
http://laws-lois.justice.gc.ca/eng/regulations/SOR-86-304/page-114.html#h-313

CRA Preventing and Resolving Harassment Policy

Canadian Centre for Occupational Health and Safety – Bullying in the Workplace

Canadian Human Rights Commission –



http://www.ccohs.ca/oshanswers/psychosocial/bullying.html
http://laws-lois.justice.gc.ca/eng/acts/H-6/FullText.html
PSAC – Workshop on Bullying and Harassment: Forms of Workplace Violence
Mobbing – Emotional Abuse in the American Workplace – N. Davenport, Ph. D., R.
Distler Schwartz, G. Pursell Elliott – 1999
Duluth Model Power and Control Wheel – http://theduluthmodel.org/wheelgallery.php
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