Alabama Next Generation Emergency Network 2012 Alabama Gulf Coast Conference John Ellison, Contractor, CAT - AUM $1,900,000 Project $950,000 Local Money $950,000 Grant Money Grant is to Alabama Department of HLS Alabama Wireless Board - Administering Implement an IP based 9-1-1 network IP Connection(s) to PSAPs – “Last Mile” IP Backbone to connect PSAPs & ACCRFs Alabama Core Call Routing Facility Montgomery & Huntsville inetwork to handle ALI and Selective Routing Bid process had several good responders Not “Internet” Internet Protocol = IP A division of Bandwidth Provides 9-1-1 call routing for many telcos now Equipment already on the ground in Alabama Selected via strenuous RFP process • Highly Redundant & Diverse • Familiar with All Counties • Familiar with All Carriers • Network Operation Centers (NOC) • Huntsville and Montgomery • Best Candidate for our Network • Understand IP networking • 24x7 Help Desk • Partnership with Education Not Until 2013 2Mbps Ethernet Might be a couple of T1 due to cost Bandwidth can be increased by PSAP Hosted Solutions for example PSAP can get additional connection Really not needed until ANGEN Phase III Costs born by the ECD 24x7 Help Desk for Network Issues Other uses for network Distance Learning – Video Conferences Training VoIP Intercom Dashboard Administrator Two Sessions this week Deliver training near time Database Administrator MSAG Coordinator GIS Specialist Wireless VoIP / CLECs LECs TANDEMs 7 PSAPs Current Network Wireless ACCRF x 2 (inetwork) Alabama Core Call Routing Facility LECs VoIP / CLEC TANDEMs PSAPs Step 1 – Consolidate Wireless Wireless ACCRF x 2 (inetwork) LECs VoIP / CLECs IP 9-1-1 Network (ASA) TANDEMs IP PSAP Legacy PSAP Step 2 – Move to IP Wireless VoIP / CLECs ACCRF x 2 (inetwork) LECs IP 9-1-1 Network (ASA) TANDEMs IP PSAP Legacy PSAP Step 3 – Add VoIP / CLECs Wireless VoIP/CLECs ACCRF x 2 (inetwork) LECs IP 9-1-1 Network (ASA) TANDEMs IP PSAP Legacy PSAP Step 4 – Add LECs Wireless VoIP/CLECs ACCRF x 2 (inetwork) LECs IP 9-1-1 Network (ASA) IP PSAP IP PSAP Ultimate Goal – ALL IP ACCRF Huntsville (inetwork) IP PSAP Wireless IP PSAP LECs VoIP/CLECs ACCRF Montgomery (inetwork) IP PSAP Next Generation / NG9-1-1 ONSTAR ALARMS Public Internet IP PSAP ASA Schools IP PSAP Alabama ISD ACJIC ADPH Improved Service Call Setup time drops to Milliseconds from Seconds Transfers also much quicker Transfers can go to any PSAP – no LATA issues Enhanced ALI Confidence and Accuracy on Wireless Easier Maintenance of Wired PBX ALI Included – Local Businesses / Schools Cost Effective = Lower Ongoing Expenses Call Takers, Dispatchers, Telecommunicators Basic procedures and training does not change Equipment at position looks and operates the same Connection to the “back end” changes Overflow – Too Many Calls 10 Digit number? / neighboring PSAP? Back-up Routing PSAP Evacuated / Destroyed / Isolated Automatically send 9-1-1 calls to _________? Establish a Back-Up PSAP at a School Already connected to ASA – AREN Bring or store PCs and Radios IF buying new equipment – include statement about connecting to ANGEN. For more info www.angen.org John Ellison – john.ellison911@gmail.com Office - 205.664.5911