The changing world of Network Rail Simon Kirby, Managing Director Infrastructure Projects Rail remains a growth industry Passenger Journeys Since 1999-00 No of Passengers 1,400 1,300 1,200 1,100 1,000 900 800 1999-00 2000-01 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 Year Source: ORR, National Rail Trends, 2011 This compares to less than 10% for UK Air and Road over the same period Record passenger numbers and reduced costs Controllable OM&R costs vs passenger journeys 1,400 Passenger Journeys Costs 8,500 8,000 1,300 7,500 7,000 6,500 1,100 6,000 1,000 5,500 5,000 900 4,500 800 4,000 2002/03 2003/04 2004/05 2005/06 2006/07 2007/08 2008/09 2009/10 2010/11 Source: ORR, National Rail Trends, 2011; and Network Rail, 2011 Costs £m Journeys 1,200 A fundamentally different company in 2012 • Devolved route business units aligned with our customers • National Centre • A separate projects business working in collaboration with our supply chain Devolution - Getting closer to customers • Increase our responsiveness • Reduce industry costs • Offer a seamless service from routes, with support from the centre • Maintain network benefits Train image National Centre - Milton Keynes A separate projects business working in collaboration with our supply chain Our aims • Achieve lower unit costs/ greater innovation • A more open project market • Greater / earlier supply chain engagement and partnering • Improve workforce safety • Increase customer focus • Wider pipeline of work income Ian Iceton Head of HR Steve Featherstone Programme Director Track •SCO •NE •EGIP •Anglia •Kent •Sussex •Wessex •Platform Ext •LNW •East Mid •BGP •Kings Cross •Crossrail •Reading •Western •Wales •Electrification April 2012 Becomes a regionally-based projects delivery business More closely aligned Network Rail's route teams, our main clients/customers Overall aim is to safely deliver better value-formoney across all renewal and enhancement infrastructure projects Summer 2012 Pilot projects will examine the best way to open up our projects to competition and enable Network Rail to further develop client capability April 2013 IP becomes a subsidiary company of Network Rail able to forge new relationships with other (nonNetwork Rail) clients September 2013 As a subsidiary, IP will be able to bid alongside the market for NR project work The IP Journey: April 2014 (CP5) The first enhancement and renewal projects are contested in the open market in a consistent manner Certain projects remain allocated to Network Rail IP Innovation and value for money from all deliverers open to scrutiny by the industry and other stakeholders creating a better cost benchmark Collaborative working 15 Collaborative working - BS11000 Pipeline • Workbank visible on internet • High/ Medium/ Low probability introduced • Continuous improvement – Clearer accountability – Internal KPI measuring forecast/ actual to be published – Re-work into regional plans KPI 12 - So ur cing Pr o ject D eliver y ( 13 r o lling p er io d s) 100% 90% 80% 70% 60% KPI 12a Timing for ITT & Contract Award 50% 40% 30% 20% 10% 0% Period 1 Period 2 Period 3 Period 4 Period 5 Period 6 Period 7 Period 8 Period 9 Period 10 Period 11 Period 12 Period 13 Aligned objectives drive innovation Westbury Lane Overall satisfaction Satisfaction continues to improve; the proportion who are dissatisfied is now below the benchmark target of 15% Mean score 3.81 3.60 3.11 Taking into account all of your experiences with Network Rail over the past 12 months as a whole, how satisfied or dissatisfied are you with Network Rail? © Ipsos MORI * = No. of respondent answers. Base for 2010= 64 respondents, 2011 = 72 respondents, 2012 = 70 respondents. Mean score calculated from 1-5 where 1 = very dissatisfied and 5 = very satisfied 19 Date 00.00.00 Presentation title to go here 20 Building on strong delivery Project performance is on plan 550 500 450 400 350 300 250 200 Prior Pds Current Pd Q4 Q1 Q2 2011/12 Q3 Q4 Q1 Q2 2012/13 Q3 Q4 2013/14 Future Jan 09 - Q2 2012 Years Sep-11 - Cum Act/F.c 265 310 342 364 381 407 419 430 452 478 496 543 Cum Baseline 242 304 338 363 379 403 417 423 436 481 498 543 ---------------------------------------------- FORECAST TO GO (CP4) ---------------------------------------------------- CP5 New King’s Cross Western Concourse opened 18th March King’s Cross King’s Cross Blackfriars – PV cells Date 00.00.00 Presentation title to go here 31 Integrated Ticket Hall – Concourse Key Output 1 achieved, 10th December 2011 Waverley - West side Glazing view from below Good progress on FTN/GSM-R FTN Construction 98.4% Complete 14,591 Km GSM-R Construction 90.4% Complete 2934 sites NW Cornor Reading Station Area Redevelopment Hitchin Three Bridges ROC (Rail Operating Centre) in Sussex Salisbury to Exeter old and new signalling The changing world of Network Rail Simon Kirby, Managing Director Infrastructure Projects