Wholesale Innovation Analyzer 2012 Catherine Haslam, Senior Analyst, Wholesale Telecoms catherine.haslam@ovum.com TE012-000455 May 2013 1 © Copyright Ovum. All rights reserved. Ovum is an Informa business Contents 2 About the Wholesale Innovation Analyzer Executive summary 2012 wholesale innovations league and summary tables Detailed analysis of 2012 wholesale innovations Research methodology © Copyright Ovum. All rights reserved. Ovum is an Informa business About the Wholesale Innovation Analyzer Innovation does not begin and end with the retail sector. Wholesale carriers are also innovating to bring new services, strategies, and approaches to the market. They are seeking to differentiate their offerings and to increase their market shares, revenues, and overall profitability. This is the second edition of our Wholesale Innovation Analyzer, the aim of which is to identify and analyze new developments and to rate them according to their potential impact on the wholesale market and likely success. 3 The Analyzer includes innovations across all aspects of the wholesale telecoms business, including go-to-market solutions, business models and technology, and individual products and services. We have rated a range of wholesale telecoms innovations announced in 2012 against five criteria: Size of potential opportunity Impact on the market Value of first-mover advantage / uniqueness Potential for customer take-up Synergy with the company’s strategy and strengths © Copyright Ovum. All rights reserved. Ovum is an Informa business Executive summary (1) 2012 was not as productive as 2011 for wholesale innovation because: 2011 innovations were impacting on the market Wholesale innovation generally involves more parties and therefore has a long incubation period Evidence is emerging to suggest a two-year wholesale innovation cycle – we have seen more innovations in 1Q13 than in all of 2012 Innovations through 2012 occurred in three main areas: Go-to-market solutions that provide “open” structures to bridge the divisions between proprietary service islands Services based on enterprise growth trends and an increasing interest in wholesaling enterprise-based capabilities Technology innovations that increase flexibility and help wholesale customers deploy or upgrade more easily 4 © Copyright Ovum. All rights reserved. Ovum is an Informa business Executive summary (2) 2012 innovations showed: Strong synergy with company strategies Where market opportunity is limited, it is often by elements of the proposition outside the wholesaler’s control e.g. availability of devices In most cases it will be difficult to maintain a first-mover advantage as many wholesalers share the same capabilities Best innovation overall during the period: Akamai’s Terra Cloud Catalyst Most innovative company during the period: Akamai – with the two highest-scoring innovations, Akamai’s developments reflected both the importance of cloud models and the end to service and content delivery islands 5 © Copyright Ovum. All rights reserved. Ovum is an Informa business 2012 Wholesale Innovations League Table 6 Company Name/description Launch Date Innovation category Ovum innovation score (of 5) Akamai “Terra Cloud Catalyst” May 2012 Business model / Go-to-market 4.0 Akamai “Aura Network Solutions” February 2012 Product / Go-to-market 3.8 TeliaSonera International Carrier 100GB bandwidth on demand November 2012 Technology / Service 3.8 Tata Communications “Global Meeting Alliance” January 2012 Business model / Go-to-market 3.6 Colt Franchise partner channel April 2012 Go-to-market 3.3 Sprint Wholesale pay-per-use data access October 2012 Business model 3.0 Orange “@first” anti-fraud solution April 2012 Service 2.6 UK Broadband Fixed wireless broadband access via TD-LTE at 3.5GHz March 2012 Technology 2.4 © Copyright Ovum. All rights reserved. Ovum is an Informa business 2012 Wholesale Innovations Summary 7 Market size Impact on market Firstmover value Ease of take-up Synergy with strategy Overall score “Terra Cloud Catalyst” 4 4 3 4 5 4.0 Akamai “Aura Network Solutions” 5 4 1 4 5 3.8 TSIC 100GB bandwidth on demand 4 4 2 4 5 3.8 Tata “Global Meeting Alliance” 3 3 4 3 5 3.6 Colt Franchise partner channel 3.5 3 3 2 5 3.3 Sprint Wholesale pay-per-use data access 2 3 3 2 5 3.0 Orange “@first” anti-fraud solution 2 3 2 2 4 2.6 UK Broadband Fixed wireless broadband access via TD-LTE at 3.5GHz 2 2 4 2 2 2.4 Company Innovation Akamai © Copyright Ovum. All rights reserved. Ovum is an Informa business Akamai Terra Cloud Catalyst: summary Description Akamai has extended its CDN reach by providing a solution to public cloud service providers. Terra Cloud Catalyst provides Akamai with another channel to market. By taking the technical integration difficulties out of the cloud provider’s hands and tailoring its pricing models to those of the cloud providers, Akamai is accessing a fast-growing channel based on the growth and proliferation of IaaS, PaaS, and hosted storage providers. Strengths Weaknesses Extends Akamai’s CDN capabilities through a new channel to customers Akamai wouldn’t otherwise reach As a go-to-market initiative, the solution can be replicated by other CDN providers. Leverages the fast-growing cloud segment Provides a solution in a manner and on terms familiar to cloud providers, reducing barriers to entry Ovum view This is an exciting move by Akamai into the cloud, and it has already been taken up by some of the biggest data center names including Rackspace. It shows a maturity on Akamai’s part, to use the cloud to extend the reach of its CDN rather than trying to use CDN as a way into the cloud. Demand for CDN capabilities in the cloud will only increase over time, and Akamai’s solution offers a possible blueprint for the integration of CDN into the cloud. We expect other CDN providers to develop similar propositions. The only question is whether there is enough revenue in CDN services to justify the addition of a CDN link to the cloud value chain. 8 © Copyright Ovum. All rights reserved. Ovum is an Informa business Akamai Terra Cloud Catalyst: score 4.0 • Targets the fast-growing segments of IaaS, PaaS, and hosted data centers. Size of the opportunity 5 Score: 5 • Completely aligned to Akamai’s strategy to concentrate on CDN and reach new customers through partnerships. Score: 4 • The opportunity is global and limited only by the maturity of cloud providers who might feel they can provide their own CDN capabilities. 4 3 Alignment with company strategy and strengths 2 1 Score: 4 Impact on the wholesale market 0 Potential for customer take-up Uniqueness/value of first-mover advantage Score: 4 • This is all about ease of deployment by cloud providers and as such minimizes the effort involved to deploy. • Provides pre-configured bundles and integrated reporting to make it fast and easy for customers to use. • There are few practical barriers to customer take-up other than the development of effective sales practices to add on CDN services. • It has already been deployed by some leading data center providers including Rackspace. • This is not a new capability, but it does provide a possible blueprint for integration of CDN with cloud. • We expect this to have a significant impact on the market and that other CDN providers will follow. • The impact could be limited by cloud providers intent on creating their own CDN solutions. Score: 3 • It will impact on CDN competitors that have also seen the potential in cloud. • It can, and we expect it will, be replicated by other CDN providers. • Given that it requires flexibility in management and the ability to offer dynamic allocation on a wholesale basis that will be difficult for some to replicate quickly, we expect Akamai to maintain a competitive advantage in the short to medium term. For more on Akamai, see further reading 9 © Copyright Ovum. All rights reserved. Ovum is an Informa business Akamai Aura Network Solutions: summary Description Aura Network Solutions is a CDN solution targeted specifically at network owners. It provides a common architecture for network operators to deliver their own content to sell CDN services to third parties, meaning that an operator’s retail and wholesale CDN activities can be run from the same platform. It also includes the ability for operators to federate with Akamai’s own CDN platform to provide reach beyond the operator’s own network. It is sold as a managed service by Akamai. As such, this is a combination of product, business model, and go-to-market innovation. Strengths Weaknesses Taps into the exponential growth of data traffic, particularly video, and the emerging trend towards network function virtualization. Some operators will still want to completely own their CDN infrastructure (this is being addressed by the development of a licensed product to be launched in 2Q13). Provides the commercial framework and environment that make it possible for smaller companies without global sales channels and resources to participate in the market. The capabilities are replicable by Akamai’s competitors. Indeed, Edgecast’s OpenCDN replicated the federation capability within three months. Combines wholesale and retail capabilities in a single platform in a market where the channels often overlap. Ovum view This represents a shift in the CDN market towards a more mature stage of development in which network operators and pure-play CDN providers understand their own strengths and are prepared to draw on the strengths of others to compensate for their weaknesses. It addresses two major operator headaches, providing a common platform for owned and third-party content and delivering an easy route to a broader global CDN network at a time when content is increasingly global. For Akamai, it offers a chance to get a share of CDN revenues based on operator relationships it can’t compete with. 10 © Copyright Ovum. All rights reserved. Ovum is an Informa business Akamai Aura Network Solutions: score 3.8 Score: 5 • Aura is the central element of Akamai’s network operator segment strategy. • Leverages Akamai's telco relationships and technical capabilities to produce a costsaving approach to meet increasing demands for managed content delivery. Size of the opportunity 5 Score: 5 • Targets the seemingly endless growth of data and particularly video traffic . • By providing a route for network operators to extend CDN off-net, it targets the global CDN opportunity. 4 3 Alignment with company strategy and strengths 2 1 Impact on the wholesale market 0 Potential for customer take-up Uniqueness/value of first-mover advantage Score: 4 • The three elements of Aura Network Solutions – common platform, managed service model, and federated reach – combine to reflect important and necessary developments in the global CDN market. • All these features are being replicated by others, meaning the CDN market is shifting in line with this innovation. Score: 4 • A major selling point of Aura is that it substantially reduces time to market for a fully functional CDN, so time barriers are reduced. • The usage-based managed service business model means that capex requirements are significantly reduced. • As a managed service there are no significant technical obstacles, but many operators prefer to own all major network elements, and this remains a barrier. Score: 1 • There are three levels to this innovation – the common platform, managed service model, and federated reach – but each is replicable by others. Indeed, Edgecast launched its OpenCDN competitor just three months after Aura hit the market. For more on Akamai’s Aura, see further reading 11 © Copyright Ovum. All rights reserved. Ovum is an Informa business TeliaSonera International Carrier 100G on demand: summary Description TSIC has deployed Infinera’s DTN-X product innovation on its North American network and is using it to offer wholesale customers an on-demand 100Gbps service. Demand for capacity is increasing, but predicting exactly how it will grow is difficult. This technical innovation provides a more flexible option for TSIC’s customers and a faster upgrade path from multiple 10G and 40G services. Strengths Weaknesses Meets a customer need among many service providers for a faster and more flexible upgrade path to higherbandwidth services. The functionality is based on a product that is freely available on the market, so differentiation will be shortlived. Leverages the network strength of TSIC. Ovum view This type of technology is an inevitable step for carriers seeking a cost-effective way to help their customers deal with the unpredictability of the rate of capacity demand growth. We expect many other carriers to follow suit either using Infinera’s product or solutions from other vendors. This type of offer could become the industry default for high-bandwidth wholesale services as carriers deploy the technology. 12 © Copyright Ovum. All rights reserved. Ovum is an Informa business TSIC 100G on demand: score 3.8 • Supports the main TSIC strategy to maximize the return on its network investments as quickly as possible. • Although initially in North America only, this service has global potential. Global demand for bandwidth is ever growing, and deciding to move up the scale is difficult. This makes the decision much simpler. Size of the opportunity 5 Score: 5 • Builds on TSIC’s existing reputation for providing flexibility to specific customer groups. Score: 4 • The size of the opportunity is limited only by the decreasing value of capacity services. 4 3 Alignment with company strategy and strengths 2 Impact on the wholesale market 1 0 Potential for customer take-up Score: 4 Uniqueness/value of first-mover advantage • Has potential to impact on the expectations of customers, and more carriers will follow as “on demand” becomes a preferred method for buying high-capacity bandwidth. Score: 4 Score: 2 • There are no additional technical requirements for customers to take up TSIC’s 100G on-demand services. • Limited first-mover advantage as others will follow. • This does require a change in mindset among customers used to buying capacity based on big, long-term decisions. However, as it fits with and responds to the pressures that customers are facing, this should not prove a significant issue. • This is a new approach but one based on a vendor’s product. It is therefore highly replicable by other carriers that deploy the product. • Other vendors are also developing similar products. For more on TeliaSonera International Carrier, see further reading 13 © Copyright Ovum. All rights reserved. Ovum is an Informa business Tata Communications Global Meeting Alliance: summary Description Tata Communications led the creation of an open ecosystem of interconnected business video services from different telecoms providers using different vendors. A business model and go-to-market initiative, this takes the telecoms interoperability mantra into the business video arena. This is achieved through a standard set of processes and guidelines. In addition, common customer service tools will be used to schedule, conduct, and provide support for video meetings. The Global Meeting Alliance also enables Tata Communications to monetize its intermediary position through trunk connection and usage charges. Strengths Weaknesses Takes a standardized telecoms approach into a growing sector of business communications. Completely voluntary and relies on the partnership’s ability to build a big enough network. Targets markets and customers from traditional segments. Can be undermined by the emergence of other similar alliances. Fits well with established wholesale business practices. Long-term value relies on Internet-based telepresence and videoconferencing systems being unable to close the quality gap. Ovum view This is a logical expansion of telecoms practices into a growing market segment. However, its success depends on providing enough global reach and access to local business customers. The Global Meeting Alliance has excellent presence in the Middle East and can draw on the enterprise capabilities of Telstra and PT Telekomunikasi Indonesia International (Telin) in Asia-Pacific. In North America, the Global Meeting Alliance provides an interesting competitive option to the big two. Tata Communications itself has separate partnerships with AT&T and Verizon, meaning its enterprise offering is comprehensive. However, from an alliance point of view, Ovum expects developments along the lines of the airline industry, with two or three competing alliances. 14 © Copyright Ovum. All rights reserved. Ovum is an Informa business Tata Communications Global Meeting Alliance: score 3.6 Score: 5 Size of the opportunity 5 • Aligns completely with Tata Communications’ stated priority in video services. • Leverages the company’s assets and experience in interoperating with many different video service providers and vendor equipment. 3 2 1 Impact on the wholesale market Uniqueness/value of first-mover advantage Score: 3 • No new infrastructure is required, and the point of this innovation is to reduce the technical complexity associated with multi-vendor and multi-provider services. • However, it does require all service providers to adopt the same processes and customer service tools, and that takes time and training to implement effectively. • Since launch, only one additional carrier has joined the alliance, Telin. This suggests that some resistance exists to wider membership in the alliance. Score: 3 • As a crossover enterprise/wholesale service, this sets a precedent for the interworking of enterprise applications on a global basis. 0 Potential for customer take-up • Although business video is a high-margin and growing market, revenue from providing interoperability is limited by cost comparisons with alternative ways of extending reach. • The size of the business telepresence and videoconferencing markets will be limited by the improving capabilities of Internet-based video services. 4 Alignment with company strategy and strengths Score: 3 • Its potential impact on the market is limited in the short term by the willingness of carriers with strong enterprise businesses to allow wholesale partnerships that could aid their competition. Score: 4 • The Global Meeting Alliance will impact competitors as it provides an opportunity for those without comprehensive global reach to compete with those that do. • The partnership is difficult to replicate in the short term, and few operators have both the strong telepresence and videoconferencing background and the translation capability to take the difficulty out of interworking for participants. For more on Tata Communications, see further reading 15 © Copyright Ovum. All rights reserved. Ovum is an Informa business Colt franchise partner channel: summary Description Colt is targeting SMEs through its franchise partner channel, a go-to-market innovation. Wholesalers find the SME market difficult to reach as its requirements are so different from those of large-scale buyers. Rather than use unspecified subwholesalers, Colt is offering its Smart Office portfolio of integrated network, compute, and communications services under the Colt brand to a limited number of franchise partners. These partners will have full autonomy to offer Colt’s solutions along with their own. Strengths Weaknesses Fills a significant gap in Colt’s portfolio by targeting SMEs. Requirement for franchise partners to be exclusive to Colt will significantly reduce the number of potential partners. The completeness of the SME portfolio being wholesaled will differentiate it from the more limited propositions in the market. Limited to just a handful of franchise partners as this requires more effort from Colt than a straight reseller model. Easily replicated by others with both wholesale services and an effective SME portfolio. Ovum view This is another example of how an enterprise product can be repackaged for the wholesale market and as such provides a subtle but real development of the sub-wholesaler model to include more high-quality enterprise services. As consumer revenue streams are squeezed by OTT services, we expect wholesalers to offer more enterprise services. The use of franchises also maintains the Colt brand value. However, the exclusivity requirement will limit the willingness of potential partners to tie up with Colt. 16 © Copyright Ovum. All rights reserved. Ovum is an Informa business Colt franchise partner channel: score 3.3 Size of the opportunity 5 4 3 Alignment with company strategy and strengths Impact on the wholesale market 2 1 0 • Fits with Colt’s strategy to use partners to build new routes to market around platforms. Potential for customer take-up Uniqueness/value of first-mover advantage • Training, branding, and marketing support and access to some of Colt's back-office capabilities smooth the integration. • However, some integration work is still needed for franchise partners to build the Colt Smart Office into their portfolios. • The exclusivity condition may put off potential partners, especially as alternatives enter the market. Score: 3 • This is a well-thought-out crossover enterprise/wholesale product. The franchise partners are more than simply resellers, which will drive the development of more capable subwholesalers. This should be an interesting model for others to follow. • Its impact on the market is limited by the exclusivity clause, which means Colt isn’t going as far as it might to develop this new channel in the longer term. Score: 2 17 • The SME segment is growing and generally underserved, making it highly attractive. • The size of the opportunity is limited by the number of partners Colt is willing and able to support in each market and the number of partners that will be exclusive to Colt. Currently Colt envisions three to five partners in each regional market. Score: 5 • Draws on Colt's network and product strengths and recognizes that others have a better route to market and more capabilities to support the SME segment. Score: 3.5 Score: 3 • There is nothing hugely innovative in the SME Smart Office portfolio that can't be replicated by others with access to an SME enterprise portfolio. • Many of Colt’s competitors will not be allowed to wholesale their company’s retail SME portfolio if their retail divisions remain protective of this revenue stream. This gives Colt a medium-term advantage. © Copyright Ovum. All rights reserved. Ovum is an Informa business Sprint wholesale pay-per-use data access: summary Description This is a product innovation that fills a gap in Sprint’s turnkey Mobile Broadband Solution portfolio by creating a Wi-Fi-like option for potential MVNOs and other service providers. The pay-per-use data access on-demand solution provides potential service providers with the mobile data and all support services to offer end users a pay-per-use service similar to that offered by many public Wi-Fi providers. We classify this as a business model innovation. Strengths Weaknesses Leverages the network and business support service capabilities Sprint has for itself and its MVNO customers. Targets a highly competitive market that is well served by Wi-Fi. Targets a fast-growing market segment that has previously been out of reach of MVNOs. It is replicable by other mobile wholesale providers with the same capabilities. Requires the purchase or hire of a specific device, whereas Wi-Fi is built into almost all portable devices. Ovum view This, once again, demonstrates that Sprint’s mobile wholesale division is willing to push the boundaries of mobile wholesale with solutions that are only just hitting the retail market. Pay-per-use mobile broadband is an area identified as a possible growth market for high-speed mobile broadband to compete with Wi-Fi in public venues. To truly take advantage of this opportunity, though, requires its provision through third parties without telecoms expertise such as hotels, event venues, and cafes. This will provide a test case to see if the cellular cost base can compete with Wi-Fi. 18 © Copyright Ovum. All rights reserved. Ovum is an Informa business Sprint wholesale pay-per-use data access: score 3.0 Score: 2 Size of the opportunity 5 Score: 5 • Builds on an existing core market serving an increasingly diverse range of MVNOs. • Leverages Sprint's 3G and 4G mobile networks and more importantly the flexibility of its enablement platform. 4 • Targets a market that is already well served by an alternative technology in Wi-Fi. • The size of the opportunity is limited by the need for specific devices and the reach of Sprint’s network. 3 Alignment with company strategy and strengths 2 1 Impact on the wholesale market 0 Potential for customer take-up Score: 2 Uniqueness/value of first-mover advantage Score: 3 • A good model that allows 3G and 4G to compete with Wi-Fi for casual and roaming users. • Should be replicable by others in North America and in many other markets. • Could be a good idea a bit too late as Wi-Fi has cornered the market. Score: 3 • No technical inhibitors, as the proposition is fully packaged and available to any supplier. • As a business model it is theoretically replicable by any mobile wholesaler. • Limited on a business basis by competition with Wi-Fi, which is embedded in many of the same devices. Service providers will need access to an effective distribution channel for devices either created by themselves or a third party. • In reality the level of flexibility needed in the rating and billing systems behind the proposition is not something most mobile wholesalers have, meaning Sprint should have a significant first-mover advantage at least in the short term. For more on Sprint’s MVNO strategy, see further reading 19 © Copyright Ovum. All rights reserved. Ovum is an Informa business Orange International Carrier Services @first: summary Description Orange’s @first is a product portfolio designed to provide anti-fraud services to operators. This is not an add-on to any international service offering and represents an attempt by Orange to monetize its anti-fraud capabilities in a separate revenue stream. Orange identified the need for anti-fraud products some time ago and cited it as a possible differentiator for carrier voice services in the future. Orange is now taking its anti-fraud capabilities to a new level with this separate product innovation, although the carrier expects it to work as a support to its existing portfolio rather than a completely independent product range. Strengths Weaknesses Meets a customer need among mobile operators and newer/smaller telcos to be helped through the difficult mire associated with fraud on international services. Difficult to establish channel to market and credibility beyond Orange’s existing customer base. The role of international carrier is one of the few that allows a new fraud prevention supplier to get through the inherent reluctance of operators to talk about fraud. Fraud is a delicate subject and many operators want to have control over their fraud protection, not to outsource it. As a carrier, Orange has intimate and internal knowledge of the interconnection market that allows it to target anti-fraud efforts more accurately. Ovum view This is interesting because it’s an early example of an international carrier taking an inherent capability and productizing it as an outsourced solution. In fraud protection, Orange has chosen a capability that is undoubtedly in demand, but one we believe will be difficult to build a business around, although its focus on SIM-box fraud means operators will be more willing to pay. Fraud prevention is a great add-on to Orange’s international service portfolio, but we expect it to struggle to gain traction and significant additional revenue as a standalone product portfolio. 20 © Copyright Ovum. All rights reserved. Ovum is an Informa business Orange International Carrier Services @first: score 2.6 Size of the opportunity 5 Score: 4 •Utilizes existing carrier capabilities. • Leverages existing operator relationships • Fits with Orange’s strategy to expand into higher margin businesses • Orange has worked with some fraud vendors in developing @first but it still takes Orange outside its traditional business and into competition with fraud specialists. 4 3 Alignment with company strategy and strengths 2 Impact on the wholesale market 1 Score: 2 • Targeting a market where all telecoms and increasingly other service providers suffer fraud and revenue loss through international/inter-network transactions. • The size of opportunity is limited by the revenue that can be associated with this alone and the ability of @first to reach beyond the Orange footprint. 0 Score: 3 Potential for customer take-up Uniqueness/value of first-mover advantage Score: 2 • Fraud prevention capabilities from carriers are usually viewed as value-added customer retention tools rather than revenue generators. Getting operators to recognise the revenue-enabling elements is a more complicated sell and involves more departments. • Operators need to provide Orange with access to some of their network capabilities that some will not be comfortable with. • Provides a test case for the packaging and separate selling of capabilities that are part of other services. • Its impact on the market is limited by the difficulties of selling fraud prevention. Score: 2 • This will impact fraud solutions providers more than Orange’s wholesale competitors. • All global carriers have most of these capabilities and could package them together if they see Orange gain traction in the market • BICS has a substantial mobile money capability that it can also leverage in the same way. For more on Orange International Carrier Services, see further reading 21 © Copyright Ovum. All rights reserved. Ovum is an Informa business UK Broadband 3.5GHz fixed wireless broadband: summary Description PCCW-owned UK Broadband became the first in the world to offer wholesale fixed wireless broadband access based on TD-LTE technology in the 3.5MHz spectrum most associated with WiMAX. Targeting high-demand niches, this technical innovation also comes with flexible business models. In addition to a traditional wholesale model, UK Broadband is offering to build bespoke networks in collaboration with partners to cover specific priorities of that partner, such as a village, town center, university, estate, or other campus. Strengths Weaknesses Uses an existing, underutilized , large, and lower-cost pool of spectrum. Relies on the availability of devices in sufficient numbers and at a competitive price, which is more difficult in unusual spectrum bands. Leverages a lower cost base to fill gaps in coverage of other broadband services. Limited by the propagation characteristics of the high frequency, which struggles over longer distances. Ovum view This is an interesting development as it uses the latest 4G mobile technology to breathe new life into the outdated wireless local loop model. The lower cost of this spectrum when compared to “mainstream” FDD LTE bands gives UK Broadband a way to address areas other fixed and mobile technologies render uneconomical. However, there are limitations both from the technology itself and the vendor ecosystem that surrounds it. In order to be successful, there must be significant activity from the vendor community to build competition and economies of scale that will maintain the cost benefits. While Huawei is committed to developing TD-LTE products, Ovum believes vendors will spend more effort on mainstream products in the short term. 22 © Copyright Ovum. All rights reserved. Ovum is an Informa business UK Broadband 3.5GHz fixed wireless broadband: score 2.4 • UK Broadband doesn’t have an existing mobile business so may struggle to gain credibility for a new technology in this area. • The size of the addressable market is limited by its application to areas not covered by fixed access technologies. Size of the opportunity 5 Score: 2 • Builds on UK Broadband’s existing wholesale broadband business. Score: 2 • It is further limited by the propagation characteristics of the technology, which make covering large distances difficult thereby minimizing its potential for rural coverage. 4 3 Alignment with company strategy and strengths 2 Impact on the wholesale market 1 Score: 2 0 Potential for customer take-up • As a technology first, the market will pay attention, especially as others in the UK have similar although not identical spectrum holdings. However, its application is limited, meaning that it will make little overall impact on the wholesale broadband landscape in the UK. Uniqueness/value of first-mover advantage Score: 4 Score: 2 • Taking the service does not require significant investment or change on behalf of UK Broadband’s customers. • The take-up by end users will be limited by their willingness to wait for devices and the limited choice of user devices. A smartphone will not be available until later in 2013 and then only from Huawei. 23 • Only one other company – Spectrum Access – has spectrum in this band, and that is used for FDLTE and not usable with the same TD-LTE equipment that is being supported by Huawei. • The ability of UK Broadband to take advantage of this technical asset will be limited by the availability of the right premise and user devices. © Copyright Ovum. All rights reserved. Ovum is an Informa business Research methodology (1) 24 Innovation categories Product/service – innovation in a new product or service launched in the market in 2012. Go-to-market – innovation in the approach to taking an existing or new product to market, such as through bundling, partnerships, etc. Strategy – innovation in a company’s strategy for improving its overall network, market, or revenue, such as addressing a new market segment or using assets in a new way. Business model – innovation in the business model (way of deriving profit) being used for an existing or new product, such as changing the cost base or pricing model but not prices. Technology – innovation in the underlying technology for a new or existing product or service, such as combining previously separate technologies or creating a new network structure. Rating criteria Size of potential opportunity – the incremental size of the opportunity in terms of revenue. Innovations in international and national markets are assessed within their own markets. Impact on the market – whether the innovation creates a new benchmark, product, service, or strategy that could redefine wholesale in its particular area for the industry. Includes whether others will have to follow. Value of first-mover advantage/uniqueness – the uniqueness of the concept and the value of first-mover advantage in the short and longer terms. Potential for customer take-up – how compelling and how easy it will be for customers to take up the innovation. Looks at technical and cost barriers weighed against the benefits.. Synergy with the company’s strategy and strengths – whether this is a new venture and how credible the company is in the market it is innovating in. © Copyright Ovum. All rights reserved. Ovum is an Informa business Research methodology (2) and further reading Scoring Research 25 Each criterion was scored on a scale of 1 (lowest) to 5 (highest) by the Ovum Wholesale team, drawing on over 60 years of combined telecom industry experience. The scores for the five criteria were averaged to give an overall score for each innovation. This report was written based on a mixture of primary and secondary research on the wholesale market conducted throughout the year. Ovum continuously conducts primary and secondary research into the wholesale telecoms market around the globe. That process includes briefings with a wide range of telecoms service providers, wholesale competitors, suppliers, and customers, as well as reviews of publicly available primary and secondary sources. Further reading Tata Communications (wholesale) profile, TE012-000291 (July 2011) FT-Orange (wholesale) profile, TE012-000361 (March 2012) TeliaSonera International Carrier profile, TE012-000422 (July 2012) Mobile Wholesalers Pursue New Opportunity as MVNO Enablers, TE012-000439 (January 2013) “Akamai shines its Aura on wholesale market,” TE012-000403 (March 2012) “Akamai solidifies its position in carrier CDN with two moves,” TE012-000438 (November 2012) © Copyright Ovum. All rights reserved. Ovum is an Informa business Disclaimer All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of the publisher, Ovum (an Informa company). The facts of this report are believed to be correct at the time of publication but cannot be guaranteed. Please note that the findings, conclusions, and recommendations that Ovum delivers will be based on information gathered in good faith from both primary and secondary sources, whose accuracy we are not always in a position to guarantee. As such Ovum can accept no liability whatever for actions taken based on any information that may subsequently prove to be incorrect. 26 © Copyright Ovum. All rights reserved. Ovum is an Informa business