DC eTranscripts software overview and intended use 1 • Initiative Overview • Parchment Overview • Parchment Send Benefits • Student Request Process • Parchment Send Process • Steps to Getting Your School Live • Contact information Initiative Overview • 3 year software and service agreement with Parchment • Easy to implement service, all school costs subsidized by OSSE • Student-initiated transcript request portal avail 24x7 at parchment.com • All request fees are subsidized for the duration of the software and service agreement • Requests to paper destinations (student choice) are $2.00 and international/overnight avail. • Dedicated Parchment resource for training and student outreach • Administrator support line staffed Eastern Hours Software Solution All colleges nationwide now receive transcripts from Parchment, including all Common Application Members Over 10,000 schools use one of Parchment’s services Parchment has delivered millions of secure documents to tens of thousands of destinations globally In use across 90+ unique student information systems Provides the largest network of senders and receivers in the world! Parchment Experience State Initiatives Indiana Minnesota South Carolina Wisconsin Michigan Kansas Illinois Ohio Pennsylvania Kentucky Awarded 10/2005 Awarded 06/2007 Awarded 06/2008 Awarded 06/2009 Awarded 07/2009 Awarded 09/2009 Awarded 12/2010 Awarded 05/2011 Awarded 02/2012 Awarded 01/2013 Key Relationships Midwestern Higher Education Compact (MHEC) Association of Private Sector Colleges NCAA Common Application Naviance Infinite Campus Parchment Send Features Online tracking Preferred delivery format (PDF, Data, Paper) Handle Bulk Requests Automate Paper Processes Send eCommerce Options Eliminate Postage Save on labor Automated delivery with exception processing Reporting and Tracking Dashboards PCI Certified Network Support Green Initiatives User Benefits “Parchment is saving us thousands each year and countless clerical hours while creating a quality, time effective transcript transmission process for both student and schools. I am a long-term (2002), very satisfied customer! ” Dr. Randall Peterson, Principal, Eastview High School, MN Benefitting: Students & Parents High School Staff Receiving Institutions Other Receivers (Employers, NCAA, etc) Customer Service Fast, friendly, knowledgeable, efficient Efficiencies Streamline processes, Automate administrative items Save Money Paper, postage, staff resources Data Management Stewards of Student information Sustainability Support green initiatives Cost Benefits According to the U.S. Department of Education, it costs $6.30 to print and mail a transcript for the average high school How many transcripts do you process annually? Now, Let’s do the math! Send Case Study: Verona High School Verona High School, Verona WI 300 Seniors 1000 transcripts annually Transcript Request Process • Student completed a transcript request form and turned into Student Services Office along with “Counselor’s Report” form from completed application • Student Services secretaries printed a transcript and senior schedule and forwarded documents to counselor • Counselor signed “Counselor’s Report” and mailed documents to college • Counselors tagged information on Power School, including the date & receiving post-secondary institution 1-5 days from request to mailbox 10-15 minutes per transcript Time Saved with Parchment 1000 transcripts per year x 10 minutes 10,000 minutes 166 hours 10,000 minutes 166 hours 4 weeks * Does not include time spent on phone calls checking to see if transcripts had been sent by school and received college/university. STUDENT WORKFLOW / INTERFACES Student Request Process Student Registration Process Transcript Authorization Form Student Signature Michael Miller Student Name Search For Colleges Review Destinations Delivery Method Electronic US Mail Current Transcript Next Grading Period Hold for Degree Student Communication Order Confirmation Order Approval Transcript Received 16 HIGH SCHOOL WORKFLOW/ INTERFACES Transcript Processing Print Driver Technology Upload Additional Documents Tracking and Reporting Receiver Services GETTING STARTED Registration! Go to: https://exchange.parchment.com/d/schoolreg/DCETI Find your school. Follow the step by step instructions to confirm that the school information is correct and provide primary contacts for each school. Select your phase. OSSE recommends that High Schools start immediately and PK-8 in early 2014 but Parchment will accommodate whatever phase each school selects. Parchment steps in. Your registration will be reviewed and validated by a parchment staff member and the contacts you identified will be contacted to do final set up and turn the software to live. Typical Implementation Complete Registration & Launch Call Install Print Driver & Upload Student Roster Verify Data & Upload Transcript Files Configure Administrator Preferences Set up complete! Questions? REGISTRATION LINK https://exchange.parchment.com/d/schoolreg/DCETI Case Fritz, Parchment Project Manager cfritz@parchment.com 480-719-1646 x1035 Emily Persons, OSSE Project Manager emily.persons@dc.gov For Additional Information