Aastra 5000 R5.2 July 2010 © Aastra - 2009 1 Aastra 5000 - R5.2 New features • 5 items Virtualization Roadmap Update Other deliverables • Documents / Training… 08/04/2015 © Aastra - 2010 2 Aastra 5000: one software 3 configurations to address the market Aastra 5000 : The enterprise communication software A 5000 From 100 to 15 000 users or on HP Procurve switch Embedded software Gateway AXS AXS6 AXS12 AXS AXL AXL AXD AXD AASTRA X Series 10 users 100 users 1 000 users © Aastra - 2010 3 Aastra 5000 - R5.2: New features Mobility Team working Networking 4/8/2015 Multimedia Security © Aastra - 2010 4 Aastra Mobile Client (AMC) National and international Mobility AASTRA Mobile Client • 1 single Number > One or several terminals • 1 single voice mail > The enterprise one > MWI • Simple/ complex call > User friendly interface on GSM AASTRA France 1, rue Arnold Schoenberg 78286 Guyancourt Cedex France www.aastra.com Bruno Husson Product Manager _____________________________________________ Tel: +33 1 30 96 43 10 Email: bhusson@aastra.com • Dual mode (GSM / Wi-Fi) > Handover for each way • Callback/Least Cost Routing > Communication cost reduction • LDAP directory access > Call by name, CNID 8 avril 2015 Symbian, Blackberry I-Phone, Android © Aastra - 2010 5 AMC – A5000 solution FMC • Integration of cell phones into the corporate communication network • Including dual mode, where Wi-Fi available Mobility Access A5000 features from your cell phones • Call through and Call back • Simple/complex calls • Call by name (A5000 LDAP Directory access) • Associated phones (your phones ring simultaneously) One Number • Internal numbers (short numbers) and DID One Voicemail box • And MWI on the mobile TWP supervision (CTI) Configuration • A5000 R5.1C+ or R5.2 • AMC Controller 2.0 (ESU2 and soft only) • AMC client 2.0 (Symbian S60, Blackberry, I-Phone, Android) Availability for field tests : Sept 2010 © Aastra - 2010 6 Aastra Mobile Client (AMC) – V2.0 Deployment • Mobile client software > Symbian S60 (Nokia, etc.) > RIM (Blackberry) > Android > iPhone* => 90% of the cell phones installed base • OTA (over the air) deployment > Client software + license > Cell phone provisioning • Controller (Mandatory with A5000) > Dual-mode > Call back > LDAP access > * iPhone 8 avril 2015 © Aastra - 2010 7 Aastra Mobile Client (AMC) – V2.0 Licenses • 1 user license including > 1 AMC client license, on the cell phone > 1 Generic IP License for the A5000 software (The cell phone is seen as a SIP phone by the A5000) • A5000 SIP trunk licenses > 1 per simultaneous communication of the cell phones > 4 A5000 SIP trunk licenses included with each controller package SIP Trunk licenses (1 per channel) Generic IP licenses (1 per cell phone) GSM No license required on the Controller RTC RNIS SIP trunk SIP user 8 avril 2015 © Aastra - 2010 8 DECT IP OMM2.1 & Aastra 6xxd 3.0 Usage • Enhanced audio quality (DECT XQ) in environments with metal obstacles • New A6xxd mobile phone ergonomics • Access to the Aastra 5000 LDAP directory during the communication • Personal directory management with synchronization on a PC phonebook. • Written messages between DECT A6xxd mobiles Advanced services • Location of phones (Locating Server V1) • Alarms notification through the Aastra 7900 V3 • OMM openess (XML Interface) > for provisioning > for third party applications (alarms, messages, location) Architecture • DECT XXL: 1 700 base stations and more than 4 500 mobile phones • Increased security: OMM redundancy, in case of inter site link cut (Level 2 – LAN) 8 avril 2015 © Aastra - 2010 9 67xxi: Free Seating Free Seating on 67xxi (except 6751i) • Users may move from one type of phone to another • 67xxi, M7xx, i7xx, 53xx & 53xxip > Without reboot, keeping the subscribing information A5000 A Phone Connected on 603 Logout Restrictions User 603 Free seating authorized B Phone Login on 603 • Single line • Keys programming is not kept • Call log is not kept on 6739i 8 avril 2015 © Aastra - 2010 13 Aastra 5000 - R5.2 Team working 4/8/2015 © Aastra - 2010 14 SIP Terminal range: Aastra 67xxi 6739i • Applications XML applications for value added services Price 6757i 6755i 6753i 6731i Main strengths : M675i LCD Expansion Module M670i Expansion Module • One range From entry range to Executive set One single firmware, • Audio quality Hands free quality Voice quality supervision 6751i • Security HTTPS, SRTP, TLS 6730i Feature and size screen © Aastra - 2010 15 The new A6739i, A color touch screen phone Menu and call management 5.7” VGA (640x480) LCD Color and touch screen MWI Full duplex Loud speaker Call log Directory 55 programmable keys Call back On hook Services Conference Transfer Volume and Mute 8 avril 2015 Messages with LED (programmable) Line 1 2 & 3 with LEDs Loud speaker/headset with LED © Aastra - 2010 18 67xxi: Off hook with TWP & OCS 67xxi integration and incoming calls with CTI applications • On TWP Alerter or Microsoft OCS answer the call in one click • Automatic off hook of incoming/outgoing calls on 67xxi, in one single click 8 avril 2015 © Aastra - 2010 19 67xxi : BLF, Busy Lamp Field, Intercom group Team working SIP phones vs. analogue •Simple or restricted •Programmable keys > Call supervision: status via LED > Intercept •Filtering: filtered phone > One boss / one assistant > One 53xxip or digital proprietary phone as the filterer (assistant) 601 free Philip Tue Oct 10 9:18am 602 ringing John 603 busy 4/8/2015 © Aastra - 2010 22 67xxi: enhanced services New menus • Forwarding: > Any type > For all calls, internal / external > Forward to internal / external or voice messaging > Display of the current programmed forwarding • Do not disturb • Login/logout • Voice messaging • Language selection •… L1 S.Mary(4218) Phone is forwarded Tue Oct 10 9:18am Menu S.Mary Backup mode on Tue Oct 10 9:18am Display of Dual homing mode state The call log is stored on the Aastra 5000 software 8 avril 2015 © Aastra - 2010 24 53xx ip & digital Call logs Call logs: • R5.1 > Received call log : 6 last calls (1 external and 5 internal) > Call back log: 1 entry • With R5.2 > Received call log : SMITH JOHN 0100552244 CORRECTCALL ERASE CALL NEXTNEXT 50 entries (Internal/External) + answered / missed call status > Call back log 30 last calls A subscriber > Call log menus • Selection of the log • Icons in the menu • Call info • Call back and erase the call information > Free seating for 53xx/53xxip: 53xx the user retrieve the call log --> : Login A Wan 53xx Customers benefits • Enhanced ergonomics, GSM like • Compatible with users mobility © Aastra - 2010 25 53xxip and digital Functional features Directory search May use a group of letter any place in the first/last name (syllable) example: searching for Hugh Scholaert SCH / OLA / UGH Erase some digits during dialing with the browsing keys 3 party conference with incoming calls More services Advanced ergonomics • B calls A During the call, A receive an other call, from C. A may set a conference with B & C or a transfer between B and C Following features will be available with R5.2 on 53xx/53xxip: • Room monitoring - (only on 53xx ) • Note book • Hostels management (linked with “Maintenance phone” rights) except 5360ip) LED colors on M530 extension key module • the LED is orange when ringing green in communication, red when programming is on going © Aastra - 2010 26 E-voicemail : IMAP4 Open / Unified IMAP4 compatibility R5.1 • The e-mail client in the gateway, used to handle read acknowledgements, is a POP3 client R5.2 • The e-mail client in the gateway may be IMAP4 (For e-mail servers configured only with IMAP4 clients) E-mail .WAV AXS6/AXS12/AXS/AXL/AXD POP3 or IMAP4 client « Read » E-mail server © Aastra - 2010 27 Aastra 5000 - R5.2 Multimedia 4/8/2015 © Aastra - 2010 28 Multimedia – SIP: federative protocol Voice A5000 Communications server • IP/SIP/TDM wired phones • DECT/DECT-IP mobiles • GSM phones Video • Eyebeam (XLite) • GrandStream GVX3000 • Microsoft Windows Messenger ATA Fax RTC • Analogue fax > Group 3 > Super Group 3 • Fax over IP > G.711 > T.38 4/8/2015 Trunk SIP Analogue Fax AX Series ATA LAN/WAN T.38 fax © Aastra - 2010 29 Quality of service Call admission control (CAC) Quality of service Avoid decrease of quality linked to the bandwidth over load • Takes into account > Voice: G.711, G.729a, G.723.1 > Fax: G.711 and T.38 > Video > Encryption • Configurable quality/quantity balance > Priority of the Codecs WAN 08/04/2015 © Aastra - 2010 30 Aastra 5000 - R5.2 Networking 08/04/2015 © Aastra - 2010 31 Centralization of users CENTRAL SITE Users subscribing • IP, SIP, DECT-IP phone users • DECT TDM phone users • Digital phone users Virtual TDM • Analog phones through ATA-DRG22i A5000 Main IP DECT A5000 Back-up TDM DECT 53xxip WAN REMOTE SITE AXSeries Analogue phone PSTN AUTONOMOUS MODE DRG22i 67xx 4/8/2015 Resiliency - Server - Dual homing 53xx Fax 67xxi Restriction : not all calls sustained on TDM phone © Aastra - 2010 33 Centralization of the multi-site features Hunting groups • Users are declared on the same site User A User B 53xx de B 67xx de A Free seating • Login on remote digital TDM phone 53xx Login A User A 67xx Associated phones • TDM and IP-DECT phones User A 53xx IP-DECT : OMM 08/04/2015 © Aastra - 2010 34 Aastra 5000 - R5.2 Security 08/04/2015 © Aastra - 2010 37 Ciphering Voice and signaling encryption on IP • Voice : SRTP AES 128 bits avec HMAC80 (on the IP segment of the voice path) • Signaling : TLS, with X.509 v3 certificates Protection against : Listening, play Network discovery Products concerned • 53xxip (IP) • 67xxi (SIP) • EIP (EIP-8 / EIP-32) (interface with TDM carrier/phones/applications) Impact • User > Display on IP/SIP phone : Encrypted or not • Performances Simplified No additional equipment No specific maneuver for the user > Gateway capacity : >= 250 IP phones with encyrption + 250 IP phones without 4/8/2015 © Aastra - 2010 38 Encryption: configuration Examples • Between 2 IP phones, with end to end VoIP: end to end encryption • Between an IP and a TDM phone (analogue, DECT, M7xx etc.) : Encryption on the IP segment (between IP phone and EIP) 08/04/2015 TDM EIP 67xxi • Between 2 TDM phones on two IP-PBX interconnected through IP : Encryption on the IP segment (between 2 EIP) • Between 2 IP phones on two IP-PBX interconnected through TDM : Encryption on the IP segment (between IP phone and EIP) 53xxip 67xxi EIP TDM EIP TDM EIP 67xxi TDM EIP 53xxip © Aastra - 2010 39 Security: password management In the AMP, possibility to modify • All management passwords • Including the password of > FTP > VT100 (2222 port) > LDAP > MANUFACTURER (using a Pass Phrase) The Pass Phrase is a free text entered by the Admin Security Protection Customization A reseller cannot access to the administration of the A5000 of another reseller In case a customer prefer to contract with a new reseller, and the previous reseller does not provide the passwords, it is possible to reset locally the passwords (on site, paying service) © Aastra - 2010 41 R5.2 – Floods isolation Management traffic Users traffic 4/8/2015 Security Management floods isolation © Aastra - 2010 42 A5000 Server – local services Services managed by the AMP (management portal) • DHCP server (max 500 phones, 4 subnets) • NTP (SNTP server) • FTP server • TFTP server • SSH • Syslog • SNMP 4/8/2015 Simplified management © Aastra - 2010 43 Virtualization March-April 2010 © Aastra - 2009 44 A5000 / AM7450 – Virtualization A5000 Server R5.2 et AM7450 R2.2 • VMWare ESX 4.0 / ESXi4.0 • Compatible with High Availability Examples de configuration • Several A5000 Servers • A5000+AM7450+VTPro+TWP Caller/Alerter+ACP Web attendant+AMCC Performances Sum of all the applications + VMWare stack (1GB RAM, etc.) => Ordering Guide Servers optimization Services availability AM7450 and A5000 specific part numbers 8 avril 2015 © Aastra - 2010 51 AM 7450 : Novelties New directory connectors • • • Active Directory (existing) LDAP Other (through ASCII file) Forwardings management TMA evolutions • 67xxi, 53xxip, 53xx SIP phones A67xxi keys managt. • • By AM7450 (administrator) By Aastra Phone suite (user) OS evolution (client & server) • RedHat Linux R5.4 (Server) – Win7 (client) Virtualization • 8 April 2015 VMWare Novelties Aastra Management 7450 R2.2 © Aastra - 2010 52 R5.2 Roadmap Upgrade - Migration Price list June 2010 © Aastra - 2009 53 Road Map Product – Aastra 5000 R5.1C+ March 2010 67xxi : hunting groups + longest idle time 67xxi and DECT/IP Multi hunt groups DRG22i (ATA) Orange BTIP SIP Validation ASCOM DECT-IPz 67xxi : Menus, BLF Free seating, 6739i Automatic off hook 53xxip : call log Hostels management Encryption of Voice & Signaling 8 avril 2015 2010 OMM 2.1 Virtual TDM (centralization) A5000 Server Embedded DHCP, FTP A5000 – AM 7450 Virtualization AMC2.0 AMP : TMA Passwords AM7450 R2.2: Forwarding TMA, LDAP synchro. 2009 R5.3 H1 2011 R5.2 June 2010 Numbering plan Large networks M6550, NeXspan 500 migration A5000 Server IVM, IVR, MOH, conf. HiQ audio quality Aastra video solutions Scalability: Company/Dpt. greeting, etc. 2011 © Aastra - 2010 54 Windows 7 Migration Compatible with windows 7 • AM7450 R2.2 client • VTPro V4 (billing and performance analysis) • TWP 3.1 client, including soft-phone • ACP V2.1 step >= A15 client (contact center, web attendant, conference bridge), Soon compatible with Windows 7 (technical step/baseline) • TAPI Open Suite R3.2, • i2070 /i2052 R5.2 Compatibility with Windows 7 is under analysis • UCP 8 avril 2015 © Aastra - 2010 55 Price lists Upgrades (see next slides) • R5.1=> R5.2 • NeXspan => R5.2 Software subscribing Servers • A5000 Server R5.2 / AM 7450 R2.2 / VT Pro V4 > O.S.: RedHat Linux 5.4 > Cohabitation A5000 + AM7450 > Cohabitation AM7450 + VTPro • New servers (more powerful) > Basic = Dell R210 > Resilient = Dell R310, hot plug HDD and Power Supply > Power = Dell R410, 2 CPUs hot plug HDD and Power Supply 4/8/2015 © Aastra - 2010 57 Upgrades R5.1 to R5.2 • “All in one” kit (software + hardware) > New 2GB Compact Flash with R5.2 software on it • => specific part number per country > Licenses • Under software subscribing? > New release is for free > New 2GB CF to be bought • A5000 Server > OS not provided by default (the RedHat support contract is for whole R5) •All provisioning data are kept •All licenses are kept R4.x to R5.2 • Like R4.x to R5.1 kits, but more expensive 08/04/2015 © Aastra - 2010 58 AXSeries – Upgrade R5.1 => R5.2 New 2GB Compact Flash Upgradability •New sales > The new CF is included in the gateway 2GB CF •Upgrade : NeXspan => A5000 R5.2 and Migration kit R5.1 => R5.2 > The new CF is included in the kit > New CF installation > is mandatory if Integrated voice mail is used > Will be mandatory with R5.3 > A tool allow back-up/restore of all data, included voice messages in the integrated voice messaging > Time to upgrade : 20 to 30 minutes/gtw •Capacity > 5 languages > Integrated voice mail size : 1800 minutes 08/04/2015 © Aastra - 2010 59 English Documents / International Price Lists A5000 English ordering Guide • Available on the extranet Product Guide • R5.2 chapters under translation Collaterals • A5000 new collateral on-going translation New Vertical market kits (health care, local governement, industry…) • Avalailable / will be placed on the extranet New 5.2 Price List available • 5.2 Available only for Lab or Filed tests orders (NPI derogation) • Date of implementation June 12th 2010, all international channels • eQuation update to come during summer • 5.1 is not phase out / Old eQuation still to be used for 5.1 standard orders © Aastra - 2010 60 Trainings Technical Training in Aastra France • R5.2 Delta Technical training + AMC > 13-17 Sept week > Duration to be confirmed (4 to 5 days) > Price per day and participant • TWP 3.1 full training (5 days) > From August 30th to Sept 3rd > Price per day and participant Pre-Sales • R5.2 update (detla training for confirmed pre-sales engineers) > October 12/13/14 : To be confirmed © Aastra - 2010 61 Aastra 5000 - R5.2 Merci 08/04/2015 © Aastra - 2010 62