What should you do?
1. Please make sure to sit at a seat with an
ethernet cable.
2. Plug the other end of your network cable
into your laptop ethernet jack.
Please take the cable with you.
We recommend using a wired connection!
© 2010 Babson College
Goals of this Session
•
•
•
•
•
•
Understand where/how to get help
Connect to the Babson Network
Connect to Babson printer
Configure email
Understand Babson software resources
Technology Test
© 2010 Babson College
About ITSC
Contact Information
Email: support@babson.edu
Phone: 781-239-4357 (HELP)
Location: Horn Computer Center Room 220
www.babson.edu/it
Telephone/Email/Walk-In Support
© 2010 Babson College
Basic Technical Support:
7 Days a Week
24 Hours a Day
Advanced Technical Support:
Monday-Thursday
Friday
Saturday
7:30 AM - 7:00 PM
7:30 AM - 5:00 PM
7:30 AM - 4:00 PM
Walk-In Support
Monday-Thursday
Friday
Saturday
Sunday
7:30 AM - 9:30 PM
7:30 AM - 6:00 PM
7:30 AM - 4:00 PM
Noon - 8:00 PM
Babson Resources
Babson Websites
It.babson.edu - Landing site for everything IT related @ Babson
•Email setup
• Printing
• Wireless instructions
• Purchasing software and hardware
• Right Answers (answers.babson.edu)
Portal (the one stop shop)
• Tech Help link
• Personal network space
• Quick links to Blackboard, Library, Registrar
• Update your profile information
© 2010 Babson College
Babson Resources
Babson Websites (cont.)
Elearning.babson.edu
Online tutorials/videos for learning Microsoft products
Answers.babson.edu
• Online technical knowledgebase
• Available 24/7
© 2010 Babson College
Babson Resources
Applications
Downloads from the Portal
• Office 2007
• Palisades Decision Tools Suite
• Minitab 16
• ESET Antivirus
E-Academy (for hard copies on cd)
babson.e-academy.com
• Office 2007
• Office 2008 for MAC
• SPSS 18
© 2010 Babson College
Connecting to Open Wireless
1.
Double-click the Wireless Network Connection icon in your system tray.
2.
Select ‘OpenWireless’ and click ‘Connect’:
3.
The Wireless Connection Window should then indicate that you are
connected:
© 2010 Babson College
Babson Resources
Printing – www.babson.edu/it/printers
• Exec Ed. dedicated printer
• Pharos Printing System (It’s Green!)
• Release stations (Olin 008 and 204)
• Security and privacy
• 12 hour retention
• Accept all conditions if you are using a firewall
© 2010 Babson College
Email Options/Configuration
Webmail – mail.babson.edu (no config. needed)
Portal – portal.babson.edu (no config. needed)
Microsoft Outlook –
• If you don’t have Outlook installed, please wait to install
• If you DO already have Outlook installed, visit:
http://www3.babson.edu/Offices/ITSD/configure/Accessing-YourE-Mail.cfm
Email Forwarding – Use link above
© 2010 Babson College
Technology Test
Goals of the Technology Test:
To ensure that your laptop has the software it needs
and is configured in a way that will allow you to use the
tools that will be used in your classes.
© 2010 Babson College
Technology Test
FastTrack Link Testing – www.babson.edu/fasttracklinktesting
1. CITG System Checks
2. Elluminate Test
© 2010 Babson College
Optional Hands-On Configuration Session
• Wednesday-Friday, Noon to 1pm - Lunch Help Desk in Knight Auditorium
• Wednesday Night 5:45 to 6:45pm in Olin 120
ITSC staff will be available to help with:
• Configuring Outlook
• Installing Microsoft Office 2007
• Configuring Postini (spam filtering)
• Connecting to printers
• Configuring mobile devices to receive Babson email
Thanks for Attending!
© 2010 Babson College