*Allen & Seaman: Babson Survey Group. January 2013 *Garcia, Arias, Murri & Serna, 2010 as cited by Gregorya and Salmona, 2013 Virtual Classes Commissioned the Institute for Higher Education Policy in 2000 Case study literature review compiled 45 benchmarks and reduced the number to 24 Grading: high numbers of “A” “F” and “W” grades. Students were either quite successful or dropping out Themes Face-to-face ≠ Online/Distance Learning vs Suggestions from D. Baker (2011) Strategies: Set the tone Updates will engage student learning Respond Develop an interpersonal awareness Use humor and inclusive Planning and Communication are two of the keys necessary for the success of an online course. Everything!