Merit Sales and Service Portal M3UG 2012 Preben Lauesen/Bernt Sylte Merit AppSuite • Logistics Center • • Project Center • Finance • Budget Center • Sales • Security Center • Manufacturing • Finance Integrator • Procurement • Smart Office Scripts • Logistics • Merit Integrator • Service Merit Intelligence • Mobile Sales • Customer Portal • Supply Chain • Customer Claim Management Execution • Manufacturing Reporting • Mobile Service • Supplier Portal Merit AppSuite SALES & SERVICE Portal solutions for handling product catalog & order processes Mobile Sales and Service for order handling on mobile devices Role based – information and available functionality based on access level Product catalogs with pictures, documents and links (M3 & CMS data) Use bar codes for efficient order entry Real time interface with M3 Fast implementation Merit AppSuite SALES & SERVICE Configurable and dynamic Configured business logic in M3 controls process flow in Merit AppSuite Dynamic workflow and user interface based on parameter settings Seamless integration No data replication or double data storage Interactive integration with M3 All M3 input controls performed on-line M3 API (& WHI) M3 database Daa Merit Portal Portlet repository JDBC Business rules settings Roles, menus, and configuration parameters Merit AppSuite CUSTOMER PORTAL - Give your customers access to an efficient B2B portal for product catalog information and order entry & inquiry CUSTOMER SUPPORT - Customer support portal for your own internal customer support. Easy access to product data, simplified order entry & inquiry MOBILE SALES - Use mobile devices (PDA, tablets, smartphone) when your are visiting your customers to enter order, do order inquiry or looking at product data MOBILE SERVICE - Enter service orders, report service assignments, handle spare parts or perform other service related tasks using PC’s or mobile devices www.meritglobe.com