New Student Orientation
Information Technology Department
Agenda
• Student Wi-Fi
• MyUSA Portal
• Student Support
• Office 365
• Q&A
Student Wi-Fi
• Log in using USA Wi-Fi
– Accessibility
– Blocked Domains
– Restrictions on
Streaming sites
– Other terms and
conditions
MyUSA – http://my.usa.edu
• Student Portal
– USA Webmail
– eLearning Support
– Library Resources
– Admissions Info
– Job Board
– USA Help Desk
Recommended Browsers: Internet Explorer and Firefox
MyUSA – Personal Info
• Personal Info
– Account Info Tab
• View Email Address
– Password Tab
• Change/Update
Password
– Students Tab
• My Contact
Information
– Update Emergency
Info
MyUSA – Student IT Support
• Student IT Support
– Contact Help Desk
• USA Help Desk
• eLearning (eRacer)
– Password Services
– Announcements
– Handouts and
Presentations
MyUSA – Student IT Support
• USA Help Desk
• eLearning Support
– Internal
• Email Accounts
• Wi-Fi
• Library and break room
computers
• Passwords
– Contact
• Portal
– http://usaedu.sysaidit.com
• Email
– techhelp@usa.edu
• Phone
– FL: 904-826-0084 x7000
– CA: 760-591-3012 x7000
– TX: 512-394-9766 x7000
– eRacer (third-party vendor)
• Online Courses
– Contact
• Chat
• Email
– eRacerhelp@usa.edu
• Phone
– 855-682-9102
MyUSA – Email
• Email
– Log in instructions
– Tour of interface
– First-time configuration
– Smartphone Setup
• Exchange server:
Username: use full email address
Server: outlook.office365.com
MyUSA – OneDrive
• OneDrive
–
–
–
–
–
Web Interface
Store Files
Collaboration Tool
Sync to Mobile Devices
User-controlled Privacy
MyUSA – MS Office Web Apps
• MS Office Web Apps
– View/Create Documents
Online
•
•
•
•
Word
PowerPoint
Excel
OneNote
– Web Interface
– Save in File Library
– Integrates to OneDrive
MyUSA – Free MS Office Suite
• Microsoft Office Suite
– Free download for all
USA students on up to
five computers/devices
– Access to:
• Word
• PowerPoint
• Excel
• OneNote
http://products.office.com/en-us/student/office-in-education
Questions?
We’re here to help!
⁻ techhelp@usa.edu
⁻ FL: 904-826-0084 x7000
⁻ CA: 760-591-3012 x7000
⁻ TX: 512-394-9766 x7000
⁻ Toll-free: 800-241-1027
Monday – Friday 8:00 a.m. – 8:00 p.m. EST