IntelWiki: Recommending Resources
to Help Users Contribute to
Wikipedia
Mohammad Noor Nawaz and Andrea Bunt
University of Manitoba
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User Generated Content
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Voluntary Contribution
Image Courtesy: Wikimedia Commons
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Typical Contribution Rates
Creators
(1%)
Contributors
(9%)
Consumers
(90%)
Stuckman et al., WikiSym 2009
Nielsen
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Increasing Contribution Rates
Make it easier!
Wilkinson, EC 2008
Hoffmann et al., CHI 2009
Nielsen
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State of the Art
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Our Contributions
Novel approach to facilitating Wikipedia
contributions to free-form text
─ resource recommendations
Prototype illustrating approach
Proof-of-concept empirical evaluation
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Our Approach
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IntelWiki Prototype: Framework
Resource
Fetcher
Resource
Ranker
IntelWiki
Resource
Presenter
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IntelWiki - Demo
• For demonstration video see:
http://hci.cs.umanitoba.ca/projectsand-research/details/intelwiki
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Evaluation
Conditions
1. IntelWiki
2. Default
16 participants
Within subjects
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Tasks
12
Perceived Workload (NASA TLX)
Mean Overall Workload
80
60
40
20
0
IntelWiki
Default
F1,14 = 11.653; p = 0.004
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Word Count
Mean Number of Words
300
250
200
150
100
50
0
IntelWiki
Default
F1,14 = 5.302; p = 0.037
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Fact Count
Mean Fact Count
20
16
12
8
4
0
IntelWiki
Default
F1,14 = 7.304; p = 0.017
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Fact Count
Mean Fact Count
IntelWiki
20
Default
18
16
14
12
IntelWiki_First
IntelWiki_Second
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Preference
# Participants
16
12
8
4
0
IntelWiki
Default
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Integrated Editing
[I preferred IntelWiki] because it gives
me everything in one window.
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Easier Resource Inspection
The keywords in the tooltip helped me
understand which article will be
more suitable for geography.
[Keyword highlighting] was very helpful;
didn't have to read the whole page,
or even the paragraph, only the lines
containing the highlighted words.
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Replacing Manual Search
[IntelWiki] eliminated any need for
[additional searches] because,
virtually anything that's needed I
think was provided in the
[recommended resources]
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Lack of Trust
I don't usually trust the highlight and
these things. I prefer to study by myself.
I preferred the [Default interface]
because I can get more facts -- I don't
really have to base my knowledge on a
limited set of resources. It makes me
more elaborate in my research. - P10
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Summary
Resource recommendations as an way to
facilitate Wikipedia contributions
IntelWiki prototype
Improved editing quantity and quality,
and cognitive load
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Future Work
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IntelWiki: Recommending Resources
to Help Users Contribute to
Wikipedia
Mohammad Noor Nawaz and Andrea Bunt
University of Manitoba
bunt@cs.umanitoba.ca
hci.cs.umanitoba.ca
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