Building a productive workforce “Five Year Forward View into Action” and Better Care Support Dr Simon Plint, Postgraduate Dean www.wessex.hee.nhs.uk www.wessex.hee.nhs.uk www.wessex.hee.nhs.uk www.wessex.hee.nhs.uk www.wessex.hee.nhs.uk Multispecialty Community Providers What they are • Greater scale and scope of services that dissolve traditional boundaries between primary and secondary care • Targeted services for registered patients with complex ongoing needs (e.g. the frail elderly or those with chronic conditions) How they could work • Larger GP practices could bring in a wider range of skills – including hospital consultants, nurses and therapists, employed or as partners • Shifting outpatient consultations and ambulatory care out of hospital • Expanded primary care leadership and new ways of offering care • Potential to own or run local community hospitals • Making the most of digital technologies, new skills and roles • Delegated capitated budgets – including for health and social care • Greater convenience for patients • By addressing the barriers to change, enabling access to funding and maximising use of technology www.wessex.hee.nhs.uk 6 Primary and Acute Care Systems What they are • A new way of ‘vertically’ integrating services • Single organisations providing NHS listbased GP and hospital services, together with mental health and community care services • In certain circumstances, an opportunity for hospitals to open their own GP surgeries with registered lists • Could be combined with ‘horizontal’ integration of social and care www.wessex.hee.nhs.uk How they could work • Increased flexibility for Foundation Trusts to utilise their surpluses and investment to kick-start the expansion of primary care • Contractual changes to enable hospitals to provide primary care services in some circumstances • At their most radical they could take accountability for all health needs for a register list – similar to Accountable Care Organisations 7 Other new care models (1) Urgent and emergency care Specialised care Simpler and better organised systems, achieved by: • Consolidating services where there is good evidence that greater patient volumes lead to greater quality Developing networks of linked hospitals to ensure access to specialist care Ensuring seven day access to care where it make a clinical difference to outcomes Proper funding and integration of mental health crisis services • Working with a smaller group of lead providers willing to take responsibility for developing geographical networks of specialised and non-specialised care • Moving towards specialised centres of excellence for rare diseases Strengthening clinical triage and advice www.wessex.hee.nhs.uk 8 Other new care models (2) Viable smaller hospitals • Help sustain local hospital services where: • They are the best clinical solutions • They are affordable • They have commissioner support • They have local community support • Consider adjustments to payment mechanisms • Explore new staffing models • New organisational models including: Sharing management across sites Satellite provision on smaller sites Primary and acute care systems Modern maternity services Enhanced health in care homes • Explore how to improve our current services and increase choice by: • Developing new models of in-reach support and services by: Commissioning a review of future maternity units for Summer 2015 Working in partnership with social services and care homes Ensure funding supports choice Building on existing success Make it easier for midwives to set up services www.wessex.hee.nhs.uk 9 www.wessex.hee.nhs.uk Forward View into Action • NHSE expects providers and commissioners to engage with their LETBs to work together to identify their current and future workforce needs • Planning assumptions must be shared between commissioners, providers, LETBS and other partners to ensure alignment, with LETBs triangulating their plans with local commissioners and providers before submitting them to HEE www.wessex.hee.nhs.uk HEW Board – 27 Jan Challenges to deliver 1. Train more healthcare workers, particularly nurses, increase the commissions, look to innovative education models (Lancashire) “We want choice, so that we can choose the best people, to give the best care and develop the service.” 2. Improve access to nursing, BTEC in health and social care needs better access route (118 students at FE, 2 people accepted on nursing degree) “We need to recruit and train a local workforce.” “We still make it too hard for people who want to care, to care at the level they can.” www.wessex.hee.nhs.uk 12 HEW Board - Challenges 3. IT literate staff and students, Prepare students for step changes in healthcare delivery and continuous developments in IT and genomics “The minute we start seriously sequencing people we won’t treat cancer patients as we do now.” 4. Leadership and skills development for commissioners so they can develop new models of care “CCGs are clinical leadership in action. We need people coming up through the ranks” www.wessex.hee.nhs.uk 13 HEW Board – Challenges 5. Improve training and support for End of Life Care working with nursing homes and third sector “We have about 50 people at any one time in the hospital whose home is a nursing home.” 6. Address GP Career Plans and recognise the change to workforce models, it’s not just about recruitment to the same. “GPs of the future will have different career models, perhaps two days in a practice, one day as a commissioner, then as a specialist or an educator.” www.wessex.hee.nhs.uk 14 HEW Board – More challenges • New models of care: Develop roles that work across settings and that train staff to be able to put patients at the centre of their care and of service development (eg AHPS taking self referrals) • Support cultural changes so that staff work as one team not two teams working in parallel eg community nurses and district nurses • Look after the health of NHS staff – biggest employer in the county www.wessex.hee.nhs.uk 15 HEW Board – More challenges • Cultural change and a new NHS/Patient Contract: training for independent living (even if people are in hospital) • Links to preventative healthcare • Improve links with Health and Wellbeing Boards (who are now maturing) • Extend investment and development in advanced practice roles www.wessex.hee.nhs.uk 16 HEW Better Care support • £2.5m investment as catalyst for changing behaviour and developing new skills • £1.7m SHIP and £0.8m Dorset • Support for education, training and workplace development • Promote integrated working across the health and social care system and working beyond traditional professional boundaries www.wessex.hee.nhs.uk 17 Delivering integrated care through Better Care Reviews what has already worked – case studies (nationally and internationally), evaluation of specific approaches, theoretical perspectives Recommends inter-professional learning (IPE) to deliver Better Care that is: -Transformational, -Sustainable, -Value for Money. -Gives us evidence for agreeing spending on our “bottom up” approach www.wessex.hee.nhs.uk 18 HEW Better Care support Supporting 9 projects in SHIP Lead organisations 1. 2. 3. 4. 5. 6. 7. 8. 9. Portsmouth City Council SE Hants, Fareham, Gosport and Portsmouth CCG (AvOCET) IOW NHS Trust Hampshire Hospitals Foundation Trust Southampton City Council West Hants CCG Hants County Council North Hants CCG Hants County Council on behalf of all organisations www.wessex.hee.nhs.uk 19 HEW Better Care support • Project Management Support • Support inter-professional learning • Evaluation of Impact www.wessex.hee.nhs.uk 20 Five Year Forward View Discussion... The Board answered the question “What does the LETB need to do to support the development of new models of care for the Wessex health (and social) care economy?” Our role today to respond to the challenge(s) • • • e.g. PEST analysis e.g. SWOT analysis e.g. develop specific plans www.wessex.hee.nhs.uk www.wessex.hee.nhs.uk www.wessex.hee.nhs.uk SHIP feedback Themes 1&2 How do we help students to find their right step off point (career climbing frame), so we don’t lose BTECs we enable them to work at the level they want LETB Action – broker conversations across stakeholders, use existing funding to support 3-4 people in a new type of programme For existing workforce – community re-skilling (address gaps from retirement in nursing workforce) Ensure that we track along the way to support evaluation www.wessex.hee.nhs.uk 23 SHIP feedback Theme 1: A sufficient supply is important – but keep staff we have as well “recruitment, retention, rotation” As people develop through their careers look at new opportunities with new MSPs (so don’t even have to change organisations) Mental Health – improve new and existing staff’s awareness and skills, supported by interprofessional learning – take what has happened with dementia – and people with mental health issues coming into acute settings or below level of clinical intervention – link with new Mental Health Taskforce www.wessex.hee.nhs.uk 24 SHIP feedback Theme 2: LETB to give a framework on funding pots/stream eg foundation degree – is that entry to nursing? And other funding streams to get into nursing Developing assistant practitioner role in GP practices Support from LETB to deliver academic component of nursing programmes Problem of placements for foundation degree students in GP – not financial support but also shift of culture www.wessex.hee.nhs.uk 25 SHIP feedback Theme: Partnership working for support workers Share open access to study days and what would unblock that, we have started to look at cross health and social care opportunities – shared curriculum and lesson plan, benefit from shared learning and networking. Barriers – how do we do that when say, NHS gets funding, but social care or LA don’t? Looking to HEW (collectively) unblock that. www.wessex.hee.nhs.uk 26 SHIP feedback www.wessex.hee.nhs.uk 27