Making the link between the principles of effective leadership and mediation skills?
Degree Programme Director/
Clinical Senior Lecturer
Post Grad Clinical Leadership
Name, role & organisation
One word to describe what ‘leadership’ means to you?
So - differing perspectives!
‘Seeing’ and ‘feeling’ leadership?
• Complex & multidimensional
• Difficult to define or indeed understand!
• Context specific
• NHS, Education, Armed Forces……..
• Despite complexity – we usually know when we
see it or feel it!
• Always know when its poor/ ineffective!
Main principles of effective leadership?
Principles of ‘effective’ leadership
Psychological theories view leadership as a social influence process – influencing followers to group goals
Business-orientated models place emphasis on the leadership of organisational functions
The ‘How’ & ‘What’ of Leadership
Kaiser et al (2012)
= vision, horizon scanning, strategy, goals, systems, innovation
Interpersonal ‘How’ = behaviour, connection to others, emotional intelligence, authenticity, integrity
The ‘how and ‘what’ of leadership…
Which is the most important??
The Apple Paradox
The question of leadership!
Three key questions:
1. Why should we look at leadership?
2. Why is it important?
3. How does it differ to management?
1. Why should we/you look at leadership?
(In context of HE/FE)
Why look at leadership?
Changing environment/ culture
Focus on funding/ financial issues
Competition from other universities/colleges
New business elements introduced
2. Why is it important?
Why is it important?
Engagement of staff
Research & teaching quality
3. How does leadership differ from management?
Leaders v Managers (Bennis 1998)
Has their eye on the bottom line
Relies on control
Has a short-range view
Asks how and when
Accepts the status quo
Does things right
Has a vision & their eye on the horizon
Has a long range perspective
Ask what and why
Challenges the status quo
Does the right thing
The biggest difference?
Biggest difference between a leader and a manager rests on the status quo
“managers are willing to live with it and leaders are not”
(Warren Bennis 1998)
Culture & Context of Education
Environment of constant change
Significant amount of change management
Staff coping with change
– loss and grief
Coping with workplace change
Leadership AND Mediation skills Mediation AND Leadership skills
So – surely effective leaders need to have excellent mediation skills!
Leadership and Mediation skills
Change management skills
Emotional intelligence & influencing skills
Effective Leaders need:
Strategic understanding & vision
People skills & empathy
Authenticity & integrity
AND excellent mediation skills!
Culture of collaboration and engagement
“ like good leaders, good mediators motivate people to work through difficult problems in order to achieve particular goals”
Styles of Leadership in HE/FE?
“The NHS needs people to think of themselves as leaders not because they are personally exceptional, senior or inspirational to others, but because they can see what needs to be done and can work with others to do it”
(Prof Kim Turnbull James 2011)
From Heroes to Teams………
Research suggests ‘Great
Man/ Heroic’ approach to leadership – outdated
Organisations to survive – need more transformational approaches
Leader as Coach
Encouraging effective ‘selfleadership’
How easy can that be?!
Nothing is black and white
Working in ‘grey’
Courage and self efficacy
Need tenacity & resilience
Constant dilemmas/ conflicts
Strong networks & supportive culture
How can we ‘measure’ culture?
Culture is easier to
‘smell’ than it is to measure!
Edgar Schein - Culture & Leadership
“The bottom line for leaders is that if they do not become conscious of the cultures in which they are embedded, those cultures will manage them. Cultural understanding is desirable for all of us, but it is essential to leaders if they are to lead.”
(Edgar Schein 1992)
Mediators as part of this network?
Mediators to support and challenge?
Argues the single most important behaviour for maintaining successful work relationships is to:
"seek to understand" before
"seeking to be understood"
Self - Leadership
“Its hard to lead others if you don’t know how to lead yourself, and you cant lead yourself without the right tools!”