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Build a Beautiful Business
Successful selling skills to increase your earnings
 How Can I Make More $$$?
 Customer = Sales = Cash in
YOUR Pocket!
 The Average order is $25.00
10 Customers x $25 = $250
Sales
 Make your Goal to Add 3 New
Customers Each Campaign to watch your Sales GROW!

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SMILE – Feel CONFIDENT!
Wear what you Sell – Mean what you Say
Compliment – Sincerity is the Best form of Flattery!
Homework – Determine Your Sales Goals
Strike up a Conversation
Ask Open Ending Questions
Determine needs and potential customers
Demonstrate with a sample or demo product
Highlight the urgency of a limited time offer
Offer Choices
Get Contact information!

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Find Customers
Find eCustomers
Present Brochures/Samples and Demo
Products
Follow up with Customer/eCustomers
Submit Orders, Receive/Pick up Products
Deliver Products/Collect Money, Obtain
Referrals
Pay Avon and Pay YOURSELF!
Earn From Personal Sales

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How to get Customers?
It’s as simple as asking:
“When did you last see an Avon
Brochure?
Meet new customers anytime, anywhere
Friends, Family, Church members, Baby sitter,
Cleaners, Donut shop, Nail salon, Drive-Thru,
Coffee house, etc
EVERYONE is a potential customer OR recruit!
Refer to the Who do you know list – located in your appointment book.
Get with group of other reps and meet at a local
McD’s or similar type restaurant and bring books and samples.
Fortune is in the Follow-Up (in person or on the phone) Always get contact information when handing out books and samples.

The Power of 3 can Dramatically increase Your $ales
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The Power of 3 is simple and effective: Talk about Avon every day with 3 new people, and ask them for the name of 3 more people who would interested in Avon.
Harness the Power of 3 every day to:
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Increase your Customer Base
Increase your earning for potential Avon
Representatives on your Avon Sales
Leadership Team
Increase your personal confidence by expanding your network

 When possible – Obtain contact info
 Get emails to develop a database to do campaign updates to your customers
 Send the updates approximately
48 hours before your order is due to allow for last minute orders.

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Approach your customer/start a conversation
Determine your customers needs
Present & sell the benefits
Answer questions and overcome objections
Close the sale
Remember that you are always building your business: at the close of a sale, ask for referrals:
“Do you know someone who would like to see an Avon
Brochure or learn about the Avon Earning
Opportunity?

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Don’t be stingy with your catalogs or samples. These are your best advertisement and they are Tax Deductible!
Put your name on EVERYTHING!
Try Cross- Category or Bundle Selling
Cheap Incentives: Shop in the outlet books for items under $1.00 to give as incentive
(lip balms, mini lotions, mini bubble bath, etc.
Cheap Advertising: Car Decals or Magnets
Sales & Training Meeting are GREAT
Resources for new ideas

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We Have Product for EVERY Customer
Don’t let objection stop your sales
Skin care
Makeup
Fragrance
Fashion
Mark.
 Tiny Tillia
Children
Lifestyle
Bath & Body
Foot Care
Hair Care

 Only 11% of the U.S. Women are currently Avon customers
 65% of U.S. Women 18-64 are open to buying Avon
 Less than 1/3 of U.S. Women are using Avon to fulfill at least some of their color cosmetics, facial skin care or fragrance needs

 Be Familiar with Each Brochure
 Become an eRepresentative
 Invest in more brochures
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Take advantage of the What’s
New and the mark Trend Insider

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Based on Annual Sales C8-C7
President’s Club - $10,100 + in sales
 Honor Society $20,200 + in sales
 Rose Circle $38,000 + in sales
 McConnell Club $68,000 + in sales
 More Levels and More Benefits
 Read more on your PRP on youravon.com

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Free 24/7 Classes located under
Beauty of Knowledge
Choose the tab designed especially for NEW REPS
Take ALL of the skincare classes for more potential
Reps who know the info are more successful
If you don’t know the answer – reach out to the website, your upline, your
DM MANY SOURCES!

ORDERING ONLINE WITH YOURAVON.COM
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The yourAVON.com ordering pages are designed to remind you when your order is due and to help you enter, view, and submit orders with greater ease.
Plan with Campaign
Prompts. When you go to the My Orders page, you can tell at a glance the Campaign number and the date by which you need to submit your order. You also can view the regular order you are currently building as well as any Ship
Separate Orders you’ve entered.
To start a new order, select the Customer and
Campaign, and then click GO. As a default, we set the order as ‘Regular’ and your current campaign to save you a couple of steps.

Enter up to 1,000 items! The Item
Entry Form has everything you need to build an order is no more than a click away.
Usually you’ll enter product numbers and quantities in the space at the top of the form.
The campaign automatically defaults to your campaign of order.
To be successful naturally you’ll need to Order your Business tools, Brochures, Demos, or
Sales Tools! Every thing you’ll need for your Business has an
‘order’ prefix and everything you need for your Customers has a ‘shop’ prefix. Click any of the links in the left column to find and select the item you want and it will be added to your order.

At any point as you enter items, you can click Update Order and the items will move to the Saved Items area.

 Search for and add items in one step.
You can search for a product on any page by using the product search link at the top of the page. From the product search window you can select multiple items and start or add to an order. From within an order you can use the
‘magnifying glass’ on the order form.

 Order brochures.
The Order
Brochures link in the left column is what you click to add brochure packs to your order. Having a
Brochure is important when selling to your
Customers so they can view the products first hand.
Enter the number of brochure packs you want, and then click Update
Order to add them to your order. Keep in mind, Brochures are setup for packs of 10
– inputting 10 will get you 100!

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View orders. After you enter and save your orders, you can view them by clicking View
Order Cart and then use the links to make changes to an order or check product availability.
The Order Cart will display all the
Customer Orders you’ve entered. To review or add to a
Customers Order simply click the
Customers name, click the order ID and review or add additional items.
Be sure to click
Update Order if you add any items.
In this example, the Representative has her Regular order for this Campaign, and each Customer Order that she wants to include with her Regular order. In addition, if the Representative had started to build their orders for the next
Campaign, they would also appear on this screen. If there are some orders that can’t wait until the Regular order, select the orders and click continue and select
Ship Separate on the order submission page.

 The Product Availability screen allows you to verify that all the products you ordered are available.

Select your orders for submission and verify delivery. To get to the final steps of ordering, you will need to select the orders that you would like to submit and then click
Continue.
When you click to submit an order,
Avon compares two product databases to provide an estimated subtotal that you can use to plan your estimated earnings. The estimate doesn’t reflect taxes. To see the details, navigate to View
Subtotal. There may be offers that are no covered during this comparison, so always be sure to check your invoice for Final Pricing.
You also select the order type – whether the order(s) you selected should be sent with your regular shipment or sent separately – enter the number of Customers, and click
SUBMIT ORDER TO AVON when you’re ready to submit the order.
NOTE: Your order has not been successfully submitted until you receive the Order Confirmation page!

Confirm your order and track its progress. The order confirmation page gives you the order confirmation number and Details of when we expect to ship your order. From here you can pay for and track your order as well as contact Avon.

Ordering Demo Products on yourAVON.com
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Demonstration products are used to promote your business by offering discounted, full-size, new or reintroduced products. Demos are introduced in the
What’s New flyer and the new products that Avon is offering in future Campaigns.
To order demo products, follow these steps:
1. Click my orders .
2. Select a Campaign from the dropdown menu in the
Create Order column.
3. Click Go .
4. From your order form, click the
Shop Demos link in the left navigation.
5. Click the What’s New cover to view and order.
6. Use the navigation buttons at the top of the screen to go to the next page or the previous page. You may also click a link to go directly to a page.
7. When you see an item you’d like to add to your order, click its image .
8. Select the product from the drop-down menu, if necessary, and enter the quantity desired in the box provided.
9. Click Add to Order .
10. Click Return to Shopping to go back to the brochure to continue shopping.
11. After ordering all the demo products you’d like to order, click Return to Order Form to go back to your order form.
The full Customer Price is displayed while placing your order for demonstration products. When your order is processed, the price will be adjusted to reflect the appropriate demo discount based on your order size.

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You can order from your current campaign book + two prior
Each book is good for 6 weeks, don’t put expiration dates on your books
You get early copies of your books don’t pass them out too soon or someone will want something they cant get for awhile.
Pay your balance before you submit your next order
Only order 1 time every 2 weeks for Free
If you order out of cycle or more than 1x every 2 weeks you waste your profits.
If you have no orders, at least order 1 pack of books so that you are not missing out on a selling opportunity.

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Rep Delivery or Direct Delivery
Rep delivery is the same as them calling you on the phone. Only the y order through your website
The order will show up in your order cart. Submit this order at the same time as your regular order.
Customers cannot back-order from your website
Unless they use the “order using item number” link
Customers cannot order undergarments from your website
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Direct Delivery
Order & paid online – shopped direct from Avon.
You do NOTHING, except earn profit!
20% Earning on Direct Delivery Sales

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It cost $7.50 per campaign to be an
Erep
1 st – 6 campaigns are free
If a minimum of 1 person orders from you each camp then the fee is waived and a credit will appear on your account – this can be either a
Rep Delivery OR Direct Delivery.
Additional commission can be earned if you have multiple Direct
Delivery Orders

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Kat Roach Unit Leader kat@katstpz.com
Melody Stehle
Melody.Stehle@avon.com
Leadership Desk
Fundraiser Desk
Internet Issues
Product Information
Quick Pay Issues
770.882.4333
800.422.6118
800.443.2831
800.894.5496
888.514.2866
800.445.2866
877.784.5729
Beauty Advisor Desk
Credit Card Payment Desk
Lost Order Hotline
888.340.2866
888.710.2866
888.540.2866
Customer Service 513.551.2866
Consumer Contact Center 800.445.2866
Kat’s Team Info http://kroach.avonrepresentative.com/my_downline.html