Pathway II: Financial Sustainability Overview of Advancement at the University of Maine Pathway Members: Eric Rolfson Jeff Mills Pat Cummings December 11, 2012 Today’s Presentation • Fundraising Partner Missions & Roles • Campaign Maine at a Glance • Preparing for the Next Campaign – – – – Establishing Philanthropic Opportunity Benchmarking Investments in Development Investment and Resource Allocation Opportunities Funding Models for Development Operations • FY’ 12 Objectives in Review • FY’ 13 Advancement Goals Advancement Partner Roles—A Continuum Younger…(smaller gifts)...........(larger gifts)…….Older Older Alumni Association Development Foundation • Build Class Identity • Build Interest Groups • Interest, Inform, Involve • Prepare for Philanthropy • Network / Career Resource •Advocacy • Transition Students to Alumni • Annual Giving • • • • Major & Principal Gifts Face-to-Face Relationships Moves Management Securing Investments • Planned/Deferred Giving • Stewardship • Real Estate • Manage Endowment Overlap Overlap • Reunion Giving • Prospect / Donor Engagement • Stewardship • Gift Planning • Prospect / Donor Engagement • Endowed Gifts • Pre-Funding Bequests • Stewardship • Triple Crown Campaign Maine Campaign Maine at a Glance • • • • • • • • • Comprehensive Campaign: 2006 – 2011 $150 million goal: $157.2 million raised 23,000 donors from all 50 states and 26 countries 18% participation among addressable alumni 39% of donors made first gift during Campaign Maine accounting for 21% of the money raised Alumni donations accounted for 45% of campaign; Friends 24%; Corporations 16%; Foundations 15% 17 donors gave $1 million or more; 32 gave $500,000+ Approx. 94% of the total came from 6% of the donors Average annual increase of 68% over previous six-year period Campaign Goals Goal: $150M Raised*: $157.8M $60 Millions $50 $50 $50 $47.8 $40 $30 $40 $38.9 $35.3 $25.9 $20 $10 $5 $9.9 $5 $0 Student Support Faculty Support Capital Projects Endowed Excellence Funds Current Operations * Includes gifts, pledges, matching gifts, planned gifts, and bequest expectancies using campaign counting rules. * Includes $10M + in countable ORSP grants 6 New Gifts and Commitments Irrevocable $7.0M Revocable $7.3M Pledges Outstanding $12.0M Outside Advance $19.8M 12.5% 4.4% 4.6% Gifts and Pledge Payments $111.9M 7.6% 70.9% 7 Campaign Goals Student Support by Use - $47.8M $10.9 $25.9 $9.9 Current Operations $47.8 $35.3 $38.9 $36.9 Endowment 8 Campaign Goals Faculty Support by Use - $38.9M Colleges $2.3M 0.3 5.0 Current Operations $29.6 $25.9 $9.9 $35.3 $47.8 $38.9 8.6 4.2 0.5 18.0 Honors Education & Human Development Natural Sciences, Forestry & Agriculture Engineering Liberal Arts & Sciences Business, Public Policy & Health Interdisciplinary / Research Institutes Endowment $9.3 9 Campaign Goals Capital Projects - $35.3M Property & Gifts in Kind $8.6M $25.9 Fieldhouse / Memorial Gym $6.6M Collins Center for the Arts $4.9M Hutchinson Ctr. $4.8M Alfond Arena $3.9M Bryant Pond $2.3M $1.8M Open Pledges for Pre-Campaign Projects Other Athletics - $1.0M Mahaney Dome - $0.9M Other Miscellaneous - $0.5M $10.2 $47.5 $35.3 $38.9 10 Campaign Goals Endowed Excellence Funds- $9.9M Public Service & Extension $25.9 $4.0M $47.8 $9.9 $35.3 Other $2.7M Physical Plant $2.4M Library Athletics $0.5M $0.2M $38.9 11 Campaign Goals Current Operations - $25.9M Unrestricted $9.6M $25.9 Restricted $6.5M $47.8 $9.9 $35.3 Athletics $5.2M Public Service & Extension $3.3M Physical Plant Library $38.9 $1.0M $0.3M 12 In-State vs. Out-of-State Donors United States Outside US 99.13% .87% Top 10 States (New England 75.15%, Maine 58.49%) Number of Addressable Alumni (giving during campaign) Maine 58.49% 44,263 Massachusetts 11.90% 6,534 New York 3.82% 2,207 Florida 3.78% 2,741 Georgia 3.03% 579 Hawaii 2.55% 91 California 2.12% 1,698 New Hampshire 2.00% 3,332 Rhode Island 1.61% 506 New Jersey 1.14% 1,079 Based on donor households 13 New Donors vs. Established Donors 21% 39% New Donors 79% 61% % of Donors Established Donors % of Money Raised 14 Scale of Gifts Gift Level Number of % of Donors Donors Cum. % of Donors Amount Contributed (rounded) % of Campaign Cum. % of Campaign $5 million + 3 .01% .01% $ 24 M 15% 15% $2.5 million + 5 .02% .04% 19 M 12% 27% $1 million + 11 .05% .08% 15 M 9% 36% $500k + $250k + 31 40 .1% .2% .2% 11% 20 M 14 M 12% 9% 48% 57% $100k + 107 .5% 1% 16 M 10% 67% $50k + 133 .6% 2% 9M 6% 73% $25k + 216 1% 2% 7M 5% 77% $10k+ 434 2% 4% 7M 4% 82% $5k+ 499 2% 7% 3M 2% 84% $2.5k + 611 3% 9% 2M 1% 85% 1,474 7% 16% 2M 1% 86% < $1,000 19,113 84% 100% From Partners Not on Advance (# of Donors and Individual Gifts Not Available) $3M 2% 88% $ 18 M 12% 100% $1k + 15 New Gifts and Commitments Campaign by Year 40 $37.5 35 Millions 30 $26.0 25 20 $22.0 $19.0 $18.3 $14.6 15 10 5 0 FY06 FY07 FY08 FY09 FY10 FY11 16 Campaign Impact on Fundraising $25 $23 Millions $20 $15 $14.6 $10 $5 $0 6 Years Prior Campaign 17 Assessing Philanthropic Potential Confidential Screening Process University of Maine Estimated Giving Capacity (Over five years, to combined charities, if motivated) 29 246 Note: All alumni, but only “friends” that are current contributors, are included in the top two categories. Raw Philanthropic Potential By College College CLAS # Rated Alumni 4,185 > $100k Potential $710 million Engineering 2,317 > $100k $410 million NSFA 2,272 > $100k $360 million Education 1,696 > $100k $290 million Business 1,383 > $100k $230 million Total Potential $2 Billion 21 Current Major Gift Prospect Pool Donors of Gifts over $25,000 22 Prospective Major Gift Prospect Pool P2G 1 & EGC>=$100,000 23 Peer and Aspirant Development Operations Benchmarks on Staffing and Budget Comparison Institutions Aspirant Institutions Kent State University Drexel University Long Island University Mississippi State University Foundation Pace University San Diego State University Rochester Institute of Technology Wichita State University Dollars Raised: $40M to $50M annually Alumni of Record: 70,000 to 180,000 Dollars Raised: $12M to $30M annually Alumni of Record: 70,000 to 180,000 25 Comparison Group Fundraising Results Benchmark Comparison institutions raise an average of approximately $20M and aspirant institutions raise over $45M – creating a good results-based comparison group for the University of Maine’s investment planning Aspirant Institutions Average: $45.5M Total Dollars Raised from Fundraising Activities $50,000,000 $45,000,000 $40,000,000 Comparison Institutions Average: $19.5M $35,000,000 $30,000,000 $25,000,000 $20,095,481 $20,000,000 $15,000,000 $10,000,000 $5,000,000 $0 A B C UMaine D E F G Source: Council for Aid to Education, VSE FY2007 data, and submitted data from select institutions (2008 and 2009 data). H 26 Benchmarking Overall Investments University of Maine’s Office of University Development’s budget and staff size are significantly lower than aspirant institutions* Table 1. Overall Investments University of Comparison Comparison Maine & UM Group Group Foundation Median Average Aspirant Group Average Total Development FTE 33 30 31 62 Total Frontline FTE 10 10 13 21 Percentage Frontline FTEs 33% 33% 42% 34% Total Development Budget $3,668,496 $3,354,157 $3,686,256 $5,441,374 Additional investments in the University of Maine’s fundraising program include $300,000 from the President’s Office for annual giving operations and staff investments in planned giving and annual giving from independent partner organizations of the University. 27 Benchmarking Opportunity Despite a smaller alumni base, University of Maine’s focus on prospect identification and qualification – as well as opportunities to increase leadership annual giving – can build out a pipeline of future donors Table 2. Scale of Operations Total Dollars Raised Comparison Comparison Aspirant University of Group Group Group Maine Median Average Average $20,095,481 $19,054,783 $19,532,719 $45,478,859 Percent of Total Dollars from Individuals 61% 61% 61% 39% Percent of Total Dollars from Corporations & Foundations 35% 35% 33% 55% Total Number of Donors 9,045 11,433 14,176 31,527 Total Number of Alumni of Record 81,497 94,057 117,739 129,174 Total Number of Rated Prospects over $25K 2,000 2,523 6,488 5,938 Rated Prospects as Percentage of Alumni of Record 2% 3% 6% 5% Across all institutions in Eduventures data set, the number of rated prospects is comparable to a median of 7% of alumni of record. The University of Maine’s currently identified 2,000 prospects represent 2% of alumni of record. The capacity screening being conducted in 2010 will identify new individuals who will need qualification and cultivation to build a larger pool of potential major gift donors. 28 Benchmarking Productivity University of Maine has strong productivity per frontline officer, despite a smaller development budget investment per alumnus Table 3. Overall Productivity Comparison Comparison University of Group Group Maine Median Average Aspirant Group Average Average Dollars Raised per Frontline Officer FTE $2,009,548* $1,797,486 $1,663,798 $2,388,622 Average Dollars Raised per Total Development FTE $968,457** $704,917 $660,617 $789,651 Average Dollars Raised per Development Budget Dollar $8** $5 $6 $8 Development Budget per Alumnus $30** $32 $34 $48 *Frontline Officer FTE includes 3 planned giving officers employed and funded by the University of Maine Foundation ** Represents Office of University Development only FTE and Budget. Figures would be reduced when including partner organization staff and budgets. The University of Maine’s organizational structure for fundraising makes it difficult to calculate comprehensive return on investment in fundraising activities. Dollars raised per frontline officer is an all-inclusive metric by which to compare performance with peers. 29 Source: Council for Aid to Education, VSE FY2007 data, and submitted data from select institutions (2008 and 2009 data). Benchmarking Fundraising Investments University of Maine may need to invest in nearly all fundraising areas to achieve the fundraising performance of aspirant institutions Table 4. Fundraising Area Investments Annual Giving Total FTE Annual Giving Frontline Major Gifts Total FTE Major Gifts Frontline Principal Gifts Total FTE Principal Gifts Frontline Corporate and Foundation Relations Total FTE CFR Frontline Planned Giving Total FTE Planned Giving Frontline Unit-Funded Frontline FTE University of Maine 2.0* 0.0 8.8 5.8 n/a n/a 0.3 0.3 3,5** 3.0** 1.0 Comparison Group Median 2.0 1.0 9.9 6.6 0.5 0.5 0.3 0.3 3.0 1.6 0.0 Comparison Group Average 4.0 2.4 12.3 8.6 0.5 0.5 0.9 0.5 2.4 1.8 0.8 Aspirant Group Average 6.0 4.0 16.7 13.0 0.7 0.3 1.3 0.7 2.0 1.3 1.0 * Includes 0.75 FTE in Office of University Development, 1.0 FTE in Alumni Association and 0.25 FTE in Athletics **Employees of the University of Maine Foundation University of Maine employs more planned giving frontline officers than other institutions. Do University Development gift officers have the tools and support to engage with prospective donors around planned giving opportunities in order to maximize a potential gift? 30 Benchmarking Support Staff Investments University of Maine employs considerably fewer support staff than peers but maintains industry norm ratios of services staff to frontline officers Table 5. Services Area FTE Investments Total Service Area FTE Ratio of Non-Frontline FTEs per Frontline Officer Comparison Comparison University of Group Group Maine Median Average 11 16 15 Aspirant Group Average 37 2.07 2.07 1.88 1.98 4 6 6 16 Communications and Events 1 2 2 9 Research and Stewardship/Donor Relations 3 4 5 8 Total Data Management/IT FTE 2 2 3 10 Total Advancement Administration FTE 5 6 6 11 Total Frontline Services FTE In what ways do Office of University Development services areas provide support to fundraising partners in the Foundation or Alumni Association? 31 Opportunities to Increase Fundraising Results The University of Maine is productive with current resources, and should focus on raising donors’ sights to achieve desired growth Factors Impacting Productivity Tenure Grand Total Dollars Raised per Frontline FTE $3,000,000 Job design $2,500,000 Administrative and services support $2,000,000 Prospect readiness/ portfolio maturity $2,388,622 $2,009,548 $1,663,798 $1,500,000 $1,000,000 $500,000 $University of Maine Comparison Group Gift Thresholds Benchmark Institutions Major Gifts Principal Gifts 32 Most often $50,000 Most often $1,000,000 Aspirant Group When considering raising gift thresholds: • Review the expectations, returns, or impact of gifts at the current levels • Determine the cost/benefit for staff hours (i.e., number of individuals or FTE needed to identify, cultivate, close, process, and steward gifts at these levels) Factors Impacting Success Factors that determine fundraising success help inform attention & investment Unit Institutional Institutional Unit-Level priorities priorities Factors Development Factors Academic leader CULTURE OF priorities involvement in PHILANTHROPY fundraising Campaign Fundraising Faculty cycle Success priorities PROSPECT Program Portfolio READINESS maturity % of time Activity size and reporting fundraising maturity Tenure in role Fundraising background Preferred job aspects Individual Factors 33 Reinventing to Continue Growth To address institutional challenges to growth in giving, ask: is this . . . • A leadership issue? • A strategy issue? • A marketing or messaging issue? • A prospect maturity issue? • A data issue issue? • A process issue? • A staffing or training issue? • An organizational structure issue? 34 Funding UM Advancement How Public Institutions Fund Development • 92% of public institutions use at least one gift source in funding development operations – At these institutions, gift/endowment fees have been in effect for an average of almost 19 years, and now contribute between 18% and 80% of development budgets • The two most commonly used gift sources, each used by 85% of public institutions, are: – Income earned on an ongoing basis on unexpended fund balances – Endowment-management or cost-recovery fee charged on current market value of endowed funds 36 Private and public institutions reported very different funding models. Source: Eduventures, Inc. Funding Mechanisms for Development Operations: FY2009 Update, April 2009 Executive Summary: Public Institutions Public institutions commonly use gift sources, generating flexibility and greater autonomy in funding development operations 92% of public institutions use at least one gift source in funding development operations * At these institutions, gift and/or endowment fees have been in effect for an average of 19 years and now contribute between 18% and 80% of development budgets. 94% 43% of foundations use a of foundations use a management fee on gift fee (one time endowed funds to fee) to help fund help fund operations, operations, which which contributes to contributes to 5% of 40% of their their operation operation budget ** budget** * Source: Eduventures, Inc. Funding Mechanisms for Development Operations: FY2009 Update, April 2009 ** Source: CASE, Emerging from the Recession, Results of the 2010 Institutionally Related Foundation Fund Survey, for Doctoral affiliated institutions. Private and public institutions reported very different funding models. Source: Eduventures, Inc. Funding Mechanisms for Development Operations: FY2009 Update, April 2009 37 Proposed Two-Part Gift Reinvestment Fee To permit UM and USM to charge a one-time gift reinvestment fee of up to five percent on all private outright gifts (not endowed gifts) to fund expansion of Advancement staff and programs. • To permit UM and USM to assess an annual management fee equal to 1.25 percent of the market value of its endowments held by the University of Maine System in addition to the annually determined pay-over which is 4.75 percent for FY12. Revenue & ROI Resulting From Proposed Fee’s Potential Fee Revenue Gift Purpose Gift Fee Current Gift Fee Proposed Endowment Fee Current Endowment Fee Proposed Current Operations 0% 3% n/a n/a Endowment 0% 0% 0.25% 1.25% Capital 0% 3% n/a n/a $255,000 $158,000 $712,000 Estimated Annual Fee Revenue • • $0 Based on cash gifts to UMaine in FY12 and on endowment value of $63,262,000 on 6/30/2012 for UMaine funds held by the System. Assumes 10% discount factors on both fees to account for gifts excluded from the fees. Return on Investment for Frontline Fundraisers All records with Major Gift Modeling Scores 800+ Predicted Potential Currently Assigned Not Assigned Number of Expected Gifts 5 MGOs $10M + 10 MGOs Estimated Dollars Raised 5 MGOs 3 6 0 0 $5.0M–$9.9M 12 11 1 1 $5 M $5 M $1.0M–$4.9M 267 131 14 14 $14 M $14 M $500K–$999K 225 340 38 38 $19 M $19 M $100K–$499K 1,321 7,173 74 $1.2 M $7.4 M $39.2M $45.4M 12 $0 10 MGOs $0 FY ‘12 & FY ‘13 Advancement Goals FY ’12 Advancement Focus o Helping coordinate President’s Listening and Engagement tour o Establishing Presidential relationships o Building the Board of Visitors o Building internal collaboration among fundraising partners o Enhancing cultivation and stewardship o Restructuring to increase revenues and decrease expenditures FY ’13 Advancement Focus • Develop guidelines, opportunities and protocols for working together as independent partners in order to maximize resources, efficiencies and return on investment (ROI) • Organize to be pro-active rather than reactive regarding constituent ideas and demands • Develop, where appropriate, fundraising and communications strategies in alignment with the Blue Sky, including a parents program FY ‘13 Advancement Goals Cont’. • Partner with campus leadership to identify and develop engagement strategies for principal ($1 million +) and transformational ($10 million +) donors and prospects • Enhance culture of philanthropy internally and externally • Define policies in preparation for next campaign • Present a more united image to internal and external constituents • Lay groundwork for longer-term aspirational collaborations Questions and Discussion