The Starbucks Hiring Process
To find the best candidates to fill its vacant positions, Starbucks normally has a hiring
process all applicants must pass through before they can be employed.
The Starbucks hiring process consists of the following stages:
1. The Job Application Process
When seeking to get a job at Starbucks, the applicant needs to begin online by submitting
an application form, which will contain all the necessary details.
The company’s website is the right place to visit to complete your job application. When
applying online, it is recommended to choose more than one position, in order to increase
your chances of receiving an invitation to continue the hiring process.
Ensure that all the details you provide in the form are absolutely valid, which will make the
company take your application seriously.
However, some applicants walk into a Starbucks store to make an application, which is not
validated by the company. The online application is the preferred process.
2. Assessment Test
Starbucks usually conducts a personality-based assessment test for applicants to evaluate
their behavior. This is as a result of the company looking for employees with the best of
character.
In the assessment test, applicants will be asked to provide answers to about 80-120
questions. The tests comes in various formats.
The assessors might ask you to describe the feeling people have in a specific situation.
Alternatively, you might be requested to rate your reaction to precise comments on the
scale of one to ten, making a statement whether you are in agreement with them or not.
Moreover, you must answer the provided questions with honesty and spontaneity. It is
highly recommended to make preparations towards the assessment to perform very well,
since it’s an opportunity to impress the employers.
Note: Before the test, you will be notified and given directions on how to participate in it.
What Kinds of Questions Does the Starbucks Personality Test Contain?
Employers care about a healthy environment in their companies. Therefore, they make an effort to
ensure that people whom they hire have pleasant personalities and are easy to get along with. They
also want to ensure that their future employees will not work unproductively, willfully destroy the
equipment, vent their anger on their coworkers, and harass others. To this end, employers introduced
the Personality Test into their pre-employment assessment. Before making a hiring decision, they ask
job candidates to answer about 80-120 questions contained in it. These tests are of different formats.
You may be required to guess how people feel about a particular situation; or you may need to rank
your own reaction to specified statements on the scale from 1 to 10, stating whether you agree or
disagree with them and how strongly so. Needless to say, you must answer the test’s questions
honestly and without preparation.
3. Interview Process
Applicants who successfully passed the personality test (screening process) will be called
to be participants in a phone interview.Screening is the process of reviewing job
applications and involves scanning through the resumes and finding the closest
applicant who matches the job description. While screening, one should concentrate
on the cover letter, applicant education, work experience, and skill set to project the
candidate organization fit.
This type of interview is usually conducted with a Human Resources department member
and takes about 30 minutes to complete.
The phone interview is often conducted to serve as a screening process, and will include
questions as regard your salary expectations, availability, and former work experience.
If you succeed at the phone interview, you will be chosen and requested to come for an inperson interview at one of the company’s head offices by the manager in charge of
recruitment.
This interview is the last stage of the hiring process, and at the end of it, you will be
assured of getting a response from them.
Here are some Starbucks interview questions that might be asked:
 Tell me a little bit about yourself and the history of your previous work.
 How long can you work in terms of hours?
 How can you handle a customer that’s upset?
Ensure to prepare immensely for this interview, since your employment depends on it, and
don’t spend too much time answering a question, just say the necessary things.
4. Starbucks Orientation
Newly employed workers at Starbucks normally participate in an orientation process
conducted by the recruitment team.
It is a learning process that educates you about your role at Starbucks and the culture and
history of the company.
For baristas, the orientation process might be quite intense, since it involves a hands-on
learning process. However, the store manager will be available to facilitate the process.
How Long Does Starbucks Hiring Process Take?
After candidates have passed the interview successfully, getting employed is what’s left.
Some lucky applicants normally get hired on the spot, due to their exceptional performance
at the interview.
However, some applicants get a call from Starbucks about a month after participating in the
interview.
Major Jobs and Careers Available at Starbucks
The jobs and careers offered at Starbucks are numerous, but here are some of the most
significant ones:
 Barista: A barista is employed to attend to customers, greeting them, taking their
orders, and creating quality beverages for them. He or she will also be in charge of
cleaning and maintaining the store.
 Shift supervisor: The responsibility of a shift supervisor is to assist the store manager
in ensuring that the store operations during scheduled shifts are executed.
 Assistant store manager: An assistant store manager is responsible for working
together with his or her team while acquiring knowledge on how to occupy the store
manager role, and be in charge of running a multi-million dollar business, leading large
teams, and creating a meeting place in his or her community.
 Store manager: The responsibility of a store manager is to work together with his or
her partners and operate the business, by getting engaged in store operations
management, developing and leading large teams, ensuring financial accomplishment,
and building a meeting place in his or her community.
District manager: A district manager is responsible for directing a multi-portfolio of
stores by developing strategies and steady implementation. He or she is also
responsible for developing a set of various teams that are acquainted with their
customers, communities, and markets.
What to Expect Working at Starbucks
According to most employees at Starbucks, it is an amazing experience to work at the
company.
Workers are able to perform their daily duties and still have fun as well. There are free
beverages to receive during shifts.
Just like other large companies, employees at Starbucks normally get paid a very
reasonable wage.
There are great colleagues who are down to earth and are also ready to help you
understand what you don’t have knowledge of, in regard to your duties.
However, some people consider Starbucks to be a place where employees normally get
verbally abused by rude customers.
Moreover, there might be a whole lot of work to do sometimes due to the very huge
patronage that the company receives.
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