SEBU CHA Mission: To offer a delightful and refreshing beverage experience that combines the rich and distinctive flavors of Filipino-inspired milk tea with exceptional customer service, and to provide a comfortable and inviting atmosphere where our customers can relax and unwind. Goal: To innovate and differentiate our milk tea offerings by introducing unique and healthy ingredients that cater to health-conscious customers. This will be achieved through continuous product development and research, sourcing high-quality and natural ingredients, and promoting the health benefits of our products. Sebu Cha Milk Tea aims to become a top choice for customers who want to enjoy milk tea while maintaining a healthy lifestyle and to set a new standard for milk tea in the Philippines. Objectives: 1. To provide high-quality milk tea beverages that satisfy customer cravings. 2. To establish a reputation as the top milk tea destination in Toledo City. 3. To create a welcoming and comfortable environment for customers to enjoy their drinks. 4. To introduce new and unique flavors to attract and retain customers. 5. To offer promotions and discounts to increase customer loyalty and repeat business. 6. To maintain high cleanliness and hygiene standards in the store. 7. To consistently provide excellent customer service to build strong relationships with customers.