COMMISSION OF HIGHER EDUCATION REGION V LIBON COMMUNITY COLLEGE COLLEGE OF EDUCATION SY 2022-2023 Business Plan Prepared by: John Paul Odono Gilbert Sazon John Paul Nebres John Lester Mangalleno Kenneth Pantisma Nino Sario Paolo Dela Cruz I. INTRODUCTION Being a student that has small allowance we tend to buy cheaper products like foods and school supplies, our first choice of food is street foods because it is for people who are also this the easiest business to find cannot afford the high the popular snacks that affordable right price gf of food - this people like students. Because this business is very affordable to the student and it's cheap, it's delicious, so what are you waiting for. The target market of our product are the stupents because it is affordable and it is one of the most favorite of students now in face to face classess. How will they buy? What's the buying and selling process look like? The customers will get self-service some of our products and we are going to let them eat. One they finished bating, they are going to pay cash once they finished. We can provide enough amount of street foods to cater all of the students of licom, we also serve freshly cook street foods unlike the other competitor re-heat their product which are unhealthy, our business name is unique and it's catchy to the ears of teenagers & students; our product like toknonoy and fish paul are bigger in size than the competitor; we also offer variety of sauce that compliments the taste of our delicious products. We are going to create a facebook page; by doing that we are going to promote our products so that many facebook user can see our products. Street foods serves as comfort food for other people but as they are made-up of some unhealthy ingredients, its effect on the customer is bad. By using alternatives, which is a healthier version, the mindset of people regarding the bad effects of street foods could be changed. Furthermore, the business is concerned with manufacturing for they are the one to produce their product and service for they will also be the one to sell and serve it to their target costumer. As stated the partners are going to develop a product that will serve as a healthier alternative of the existing street foods. A Product which is proven safe, yummy, and affordable by Mr. Sazon, Mr. Odono, and Mr. Mangalleno. The procedure of making their product is just the same as how other street food is made. Financially, the business will be needing cash for acquisition of materials needed for making the product and the small booth. This plan is confidential and is owned by the owners mentioned above. This is only intended for the person whom it is transmitted to and any reproduction of contents of this plan without the consent of the owners is highly prohibited. The co-owners of the business want to ensure that every information will not be disclosed to unauthorized party most especially to competitors. MISSION To provide the customers good quality of food ingredients, well-sanitized street food, good service, value for money, and bringing happier moments with their all- time favorite street food. VISION To be the first cook-it-yourself, all-you-can-eat street food and go-to restaurant of every families and barkadas in the Philippines. OBJECTIVES Continue to provide new and exciting flavors to the customers To serve good quality ingredients and well-sanitized street food. To provide our customers with good service and value for money. To gain profit and expand the business on strategic food offered, time and location. To create great brand image and awareness in the market. To heighten the competitive environment with innovative concept to use as the business' leverage. • To promote Filipino culture through the well-loved street foods of Filipinos • To be a bonding spot or a hanging out place for group of friends and families. To build a relationship with our customers through our well-trained employees. PHILOSOPHY Ang tunay na sarap, sa FishPaul and TokNonoy mo lang malalasap ENVIRONMENTAL AND INDUSTRY ANALYSIS A. ENVIRONMENTAL ANALYSIS The ability to analyze the environment is a tactical tool. The practice of discovering all internal and external factors that could affect an organization's performance. The study includes determining the potential threat or opportunity that each component may present. These assessments are later incorporated into the decision-making process. The analysis aids in the coordination of strategy with the organization's environment. Our shops face new obstacles every day. A lot of new things develop throughout time, and the entire scenario might shift in a matter of seconds. There are some variables that cannot be avoided. However, many of these variables are within your control. All situational factors that define daily conditions have an impact on businesses. As a result, businesses must constantly examine the trade environment. a. Political-Legal Street foods don’t actually stay in a permanent place, going to different places ensures to gather more customers. But, if were going to stay and build shop in a certain place, getting a business permit from the municipal hall is a must. It is required to run a business. Also, we are going to follow some laws that pertains to the health and safety of our customers.This resolution underlines the importance of the Food Safety Act of 2013 and the Philippine Code on Sanitation. Republic Act No. 10611 or the Food Safety Act of the Philippines The "Food Safety Act of 2013," also known as Republic Act No. 10611, states that food business operators must ensure that the food they are selling to customers complies with all applicable food law requirements relevant to their activities in the food supply chain and that control systems are in place to prevent, eliminate, or reduce consumer risk. This also prohibits the use of expired ingredients and contaminated water in the production of milk tea. Presidential Decree No. 856 or the Code on Sanitation of the Philippines In accordance with this decree, it is the local government units' duty to ensure that food safety standards and laws are followed whenever food is produced, processed, prepared, and/or sold within their territorial authority. This also covers the issuance and revocation of the store's Sanitary Permit and the regular sanitary inspection of the different milk tea store b. Economic Fishpaul and Toknonoy is primarily consumed fish and egg products consisting fish ball and kikiam as the main component and quail eggs and duck eggs. Fish ball and tokneneng is a common street food in the Philippines, fishball is made from fish paste and various seasonings that are formed into small balls and then deep-fried. The origins of fish ball can be traced back to China, where fish balls are a popular snack and staple in many Chinese cuisines. Fish balls were brought to the Philippines by Chinese immigrants and have since become a beloved snack in the country. Today, fish balls are often sold by street vendors or in food stalls in markets and malls across the Philippines. While tokneneng consists of hard-boiled eggs that are dipped in orange batter and then deep-fried. The origins of tokneneng are unclear, but it is believed to have been influenced by Japanese tempura, which was introduced to the Philippines during the Japanese occupation. The name "tokneneng" is believed to have been derived from the Tagalog words "itlog" (egg) and "kunat" (rubber), referring to the rubbery texture of the orange batter when fried. Today, tokneneng is a common snack in the Philippines, often sold by street vendors along with other popular street foods like fish ball and kwek-kwek (deep-fried quail eggs). Introduction of cheap, high quality, different blends, and high demand among the younger generation for a variety of street foods are expected to provide economic opportunities for the market expansion. c. Socio-Cultural Filipinos have always enjoyed eating as a social pastime. Early Filipinos established alcohol consumption as a cultural standard. As the Philippines developed, coffee shops began to appear. Filipinos began to frequent coffee shops as a place to unwind and mingle. The milk tea sector is well-liked in the Philippines. Milk tea became well-known and widespread in this generation, and it is currently the new trend. In the last few years, milk tea has become much more popular among Filipinos. The Philippines attitude about milk tea is positive, especially from the new generation Milk tea remains popular among millennials and Generation Z. Being trendy is getting more important in the modern world. Milk tea does not differ from the Filipinos' efforts to stay current. The milk tea sector, which has been highly embraced, is anticipated to grow rapidly in the next years. d. Technological Street food companies have fully embraced all the current trends that have occurred with the advent of modern technological era. One new trend that has exploded in popularity and is being embraced by almost all businesses is social media. Fishpaul & Toknonoy must stay ahead of the curve while considering how today's consumers are using technology to their advantage and how the shop can reach them to increase business recall and engagement. Thanks to the explosive growth of social media, customers can now participate in getting to know brands more and also the owners can cope with the trends about street foods in social media. B. INDUSTRIAL ANALYSIS Industry analysis is particular to the industry in which a business is already active or intends to expand. A business owner might use the information it gives to develop a long-term plan to reduce risks and seize expansion possibilities. Strength Affordability of the product offer Uniqueness Menu variety New product Location Weaknesses Weather dependant Seasonal and occasional dates Opportunity Threats Venture into online marketing Bad weather platforms Susceptible to current fastfood Large potential market Increase of customers Trends PRODUCTS conglomerates Preferences of the customers Business Owners Information The name of our business sounds like a name and our logo has faces on it because they are the owner of this business. FishPaul was derived from the nickname of John Paul Odono and TokNonoy from Gilbert Sazon. Since childhood we are all lover and a fan of streetfoods. Gilbert Sazon has experience in selling foods because he sold vegetables before. John Paul Odono also has experience in selling since they sell crop products. This plan is confidential and is owned by the owners mentioned above. Any copy of the contents of this plan without the owners' permission is strictly prohibited as it is only intended for the recipient. The company's co-owners want to make sure that no information is shared to unauthorized parties, especially to competitors. Nature of Business The essence of this food is to provide clients with low-cost, high-quality, reasonably priced things that will actually satisfy them. Through the provision of highquality products, services, and a welcoming environment in which customers can satisfy their cravings with their loved ones at a reasonable price. Customers for the cart include students, young professionals, and residents of the area where the cart is placed. Because this company is owned by seven people who collaborate on finances and business strategies to ensure its success, the management has a corporation-like organizational structure. Top 10 Tips of being Respectful at Workplace A polite working atmosphere improves employee morale and promotes a more positive and productive work environment. Our business focus on the importance of acting professionally and showing respect by doing the following easy yet effective things: 1. Make a statement Speak out if you observe unprofessional or unsafe behavior that threatens the workplace. Everyone should be treated with respect. 2. Smile Be kind and thoughtful to others. Make it a habit to greet everyone with a smile when you arrive at work; it shows politeness and generosity. 3. Say Thank You Even though it might seem obvious, many individuals either forget to say "thank you" or don't say it with sincerity. Often express your thanks by letting others know how much you value their contributions. Encourage your employees to demonstrate your appreciation for their contributions. 4. Be discreet and considerate. Pay attention to your surroundings. If you need to make a phone call while working in an open location, be mindful of your own loudness and your surrounding people. 5. Apologize. Accept responsibility for your mistakes and develop a strategy for corrective action. It took courage to apologize (without justification), and doing so demonstrates your dedication to your coworkers and to your job. 6. Contribute in a positive way Make sure your input is courteous and relevant throughout meetings. Give people your entire attention and refrain from interfering with them. 7. Be prompt in your response Responding quickly to calls and emails demonstrates your respect for other people's time. If necessary, make sure information is shared and discussed honestly. Information sharing is a show of confidence and trust. 8. Go the extra mile Sometimes more assistance is required for your team to complete the task. Offer to help out and lighten the strain. Returning the favor to a coworker who has previously helped you is a great way to express your admiration and thanks. 9. Be reliable Don't forget to fulfill your obligations and commitments. Keep your word. If necessary, create work lists or reminders, and stay away from interruptions that make it simple to forget deadlines. . You’ll earn your coworkers’ respect when they know they can count on you. 10. Feedbacks are a gift. Give praise much more frequently than criticism. Respectfully share your knowledge while keeping the door open to improvement and learning. A collaborative workplace where everyone shares their ideas and offers creative solutions is one that succeed V. PRODUCTION, OPERATION AND MANAGEMENT PLAN A. PRODUCTION PLAN B. OPERATION PLAN Lobby Department This is where the customers receive their orders. First, the cashier will great the customers and ask the order of the customer. Second, the customer will say their orders to the cashier. Third, the cashier will repeat their order and said the amount of the customer orders. Fourth, the customer will pay and go to the table and wait for their order. Lastly, the waiter will serve their orders. GUEST ARRIVAL INTRODUCE MENU AND TAKING ORDERS GO TO COUNTER THANK GUEST PAY BILLS SERVE ORDERS GO TO TABLE HR Department The department within a business that is responsible for all thing’s workerrelated. That includes recruiting, hiring new employees, promoting, training, paying, selecting and firing employees. Recruit Demand Hire New Staff? Yes Post Job Vacancy Resume Section Set Job Responsibilities Training Session Become a Formal Full Company member Resume Section Induction Process Training Required? Yes Yes Start Training Meet Requirement? Evaluate Training No Dismiss Inventory Department In order to make sure all raw materials that we are using in Jha's Tea shop are clean, safe and have a very good raw materials quality, we will check and evaluate also the supplies that we received from suppliers. To prevent run outs of stocks incident during the operation, we will always check and manage the storage area and we will also prepare a report for capacity of raw materials needed in order to reorder again more supplies to the supplier. To store the raw materials, Jha's Tea shop have a room for storing area that is secure and protected. We will ensure to keep the inventory always clean and sanitized and to transfer raw materials we will always observe and follow some health protocols to avoid contamination. Purchase Order Reorder Again Immediately Complete Purchase Always check the storage area to prevent running out of stocks needed during operation. Receive Orders before receiving orders always check and evaluate the supplies that you received from supplier. Store it to the Proper Storing Accounting department This is where the financial statement and payments transaction doing. The accountant is the one who responsible of handling money, paying bills, payroll, maintenance of general ledger, doing financial report and preparing of customers’ bills. Start Record Transaction Financial Statement Journal Ledger Financial Statement Preparation Trial Balance Preparation Adjust Trial Balance C. MANAGEMENT PLAN Each entrepreneur has a special way of running their businesses to ensure that it is organized, keeps everything safe and secure, and any other things the business should have. Fishpaul and Toknonoy's owners are also the employees first because we are starting to build our business. We will hire employees one by one as we expand our cart/stall. There are a variety of effective business management techniques. This cart/stall should be developed in order to function better, and for this to happen, the owner's leadership and the collaboration of the employees must go together. There are several employees working at fishpaul and Toknonoy's cart/stall to ensure its success; The Owner has the highest position in the industry and who was there to handle the risks. The owner, who acts as a mentor to his or her staff, to develops their talents and skills to carry out their responsibilities effectively. A Cashier is a member of the shop staff who scans merchandise to verify pricing and quantities, helps customers who want assistance or product guidance, and manages returns and exchanges as needed. A Cook is a person that responsible for cooking food in a variety ways of frying. The franchiser provide a successful business model and ongoing support to the franchisee, while protecting the brand and collecting fees for the use of the franchise system. VI. MARKETING PLAN Everything else in the business depends upon marketing because it has an important part of business success. Every business owner wants to earn more money and marketing is essential channel to reach that end goal. However, many businesses wouldn’t exist because of owner’s lack of knowledge on marketing strategies that they need to practice in running their business. In addition, when it comes to business, competition is natural phenomena that we always encounter in business strategy. The only way to gain a competitive advantage over competition is aggressive marketing. POSITIONING STRATEGY Fishpaul and Toknonoy's cart/stall already had a strong presence on the internet but could stand from more exposure by both staff and customers. Positioning themselves in the media more aggressively will help with exposure and will act as advertising as well. The Facebook page is a huge tool for the target consumer groups. The cart/stall is positioned as moderately priced and with great and high-quality products. PRICING STRATEGY Discount – discount students and senior citizens by showing their valid ID. The shop will also give promos if they buy 5 milk teas; they have a free 1 Medium size milk tea. With that, we will attract customers and gain more income from our business. PROMOTION STRATEGY Using social media - updating and posting a teaser in social media that will stimulates the mind prospect customers or buyers will give them curiosity in the product. We will use social media as their voice of the product. We will also post the information about the product. DISTRIBUTION STRATEGY We as an entrepreneur we will use direct marketing because we sell it directly to the public, to promote the product directly to the customers. PRODUCT PRICE After considering the market demand we have price all of the products in the similar ranges as of our competitors. The selling price is as follows: Small Serving --------------------- 49.00 per serve Regular Serving-------------------- 59.00 per serve Large Serving ---------------------- 70.00 per serve Cheese cake ------------------------ Toasted bread --------------------- COMPETITORS We have a really tough competitor because milk tea shops are nearly everywhere. The JAGHA’s Tea primary competitors are the MELTEA, Laloves Tea, and MILKTEArrific. But none of our competitors are offering as much high quality and delicious drinks as ours. Our high-quality, healthy and affordable drinks, combined with the good customer service of our staff will give an advantage over other tea shops nearby place. PACKAGING PLACE OPERATIONS AND MANAGEMENT Organizational structure Financial Management Jean Rose Ll. Olivarez Production Operation Hazel M. Sabilala Angela P. Secillano