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Nokia WCDMA Base Station
BTS Alarm Descriptions
BTS SW WN3.0 ED1
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BTS Alarm Descriptions
The information in this document is subject to change without notice and describes only the
product defined in the introduction of this documentation. This document is intended for the use
of Nokia's customers only for the purposes of the agreement under which the document is
submitted, and no part of it may be reproduced or transmitted in any form or means without the
prior written permission of Nokia. The document has been prepared to be used by professional
and properly trained personnel, and the customer assumes full responsibility when using it.
Nokia welcomes customer comments as part of the process of continuous development and
improvement of the documentation.
The information or statements given in this document concerning the suitability, capacity, or
performance of the mentioned hardware or software products cannot be considered binding but
shall be defined in the agreement made between Nokia and the customer. However, Nokia has
made all reasonable efforts to ensure that the instructions contained in the document are
adequate and free of material errors and omissions. Nokia will, if necessary, explain issues
which may not be covered by the document.
Nokia's liability for any errors in the document is limited to the documentary correction of errors.
NOKIA WILL NOT BE RESPONSIBLE IN ANY EVENT FOR ERRORS IN THIS DOCUMENT
OR FOR ANY DAMAGES, INCIDENTAL OR CONSEQUENTIAL (INCLUDING MONETARY
LOSSES), that might arise from the use of this document or the information in it.
This document and the product it describes are considered protected by copyright according to
the applicable laws.
NOKIA logo is a registered trademark of Nokia Corporation.
Other product names mentioned in this document may be trademarks of their respective
companies, and they are mentioned for identification purposes only.
Copyright © Nokia Corporation 2006. All rights reserved.
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Contents
Contents
Contents 3
1
About this document 7
2
2.1
2.2
2.3
2.4
Alarm handling 9
General 9
Instructions for solving problems
Blocking and locking 10
Identifying faulty units 10
3
Nokia UltraSite and MetroSite WCDMA BTS alarm table 25
4
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
4.12
4.13
4.14
4.15
4.16
4.17
4.18
4.19
4.20
4.21
4.22
4.23
4.24
4.25
4.26
4.27
4.28
4.29
4.30
4.31
4.32
4.33
4.34
4.35
Alarms 27
Active clock tuning fault 27
Antenna# connection fault 28
ATM, A2EA configuration error 29
ATM cell loss 29
ATM faulty 30
ATM processor faulty 31
ATM traffic overload 32
BS SW download or activation failed 32
BTS Blocked 33
BTS config error (all units in a cell must be of same freq) 34
BTS config error (different WTR variants cannot coexist in cell) 34
BTS config error (incorrect carrier candidates) 35
BTS config error (Not enough HW for LCR) 36
BTS config error (WAF overload, 50W not in dual WPA config) 36
BTS config error (WPA / WSMA version conflict in cell) 37
BTS config error (WSMA and WSMB cannot coexist) 38
BTS config error (WTR used as dual TRX behind WSMA) 38
BTS file error 39
BTS RNC interface signalling link failure 40
Cabinet door open 41
Cell blocked 41
Cell block rejected by RNC 42
Cell calibration failure 42
Cell power monitoring 43
Cell power parameter out of range 44
Commissioning parameter mismatch 44
Communication failure inside WSP 45
Step change of oven oscillator control over 10% of control range 46
Diversity branch masthead amplifier fault 48
DSC-bus failure 50
DSP failure in radiolink creation 51
Error in commissioning data 51
Error in file server during SW download 52
Failure in AXU initialization 53
Cooling fan speed has reduced from the set speed 53
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4.36
4.37
4.38
4.39
4.40
4.41
4.42
4.43
4.44
4.45
4.46
4.47
4.48
4.49
4.50
4.51
4.52
4.53
4.54
4.55
4.56
4.57
4.58
4.59
4.60
4.61
4.62
4.63
4.64
4.65
4.66
4.67
4.68
4.69
4.70
4.71
4.72
4.73
4.74
4.75
4.76
4.77
4.78
4.79
4.80
4.81
4.82
4.83
4.84
4.85
4.86
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Fatal alarm 54
Fault between WAM and WSP SFN (WSP) 55
Fault in ATM interface 56
Fault in OM and DSP SW interface 56
File corrupted in SW download 57
Flash operation failure 57
Gain adjust alarm 58
Incompatible SW version detected 59
Wrong unit type 60
Initial calibration not started because other cell not cleared 60
Invalid carrier in WTR 61
Invalid frequency channel for the BTS HW 62
LPA faulty 62
LPA gain fault 63
LPA input signal level is too high 63
LPA linearization fault 64
LPA power supply alarm 65
LPA reflected power too high 65
LPA temperature is dangerously high 66
Main branch masthead amplifier fault 67
Mains power break, running battery backup 67
Major alarm 68
Minor alarm 69
Missing NBAP cell parameters, defaults are used 69
No connection to AXU 70
No connection to unit 71
No connection to WEA and unable to detect External alarms 72
Non-fatal ATM traffic overload 73
Not enough WAF resources in LCR 73
Not enough WSP resources per cell 74
No WSM resources 75
Oven oscillator clock missing 75
Oven oscillator heating failure 76
POST test failed 77
Power unit input voltage fault 77
Power unit output voltage fault 78
R-bus error 79
ROM disk corrupted during SW update 80
SFN synchronization failure 80
SFN synchronization failure 81
SFN synchronization failure 81
Smoke alarm 82
SW does not support commissioning file 82
System frame clock signal missing 83
T-bus error 83
Telecom cell enabling or disabling failed 84
Telecom configuration failure 85
Timeout, commissioned resource not ready 85
Too many carriers allocated for LPA 86
Traffic flow in a non-existent ATM connection 87
Transmission clock missing 87
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4.87
4.88
4.89
4.90
4.91
4.92
4.93
4.94
4.95
4.96
4.97
4.98
4.99
4.100
4.101
4.102
4.103
4.104
4.105
4.106
4.107
4.108
4.109
4.110
4.111
4.112
4.113
4.114
4.115
4.116
4.117
4.118
4.119
4.120
4.121
4.122
4.123
4.124
4.125
4.126
4.127
4.128
4.129
4.130
4.131
4.132
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TX output power measurement fault 88
Unit autonomous reset as a recovery action 89
Unit blocked 89
Unit has lost connection to temperature sensor 90
Unit initialization failure 91
Unit initialization failure 92
Unit not supported by current BTS SW version 93
Unit SW download failed 94
Unit synchronization failed 95
Unit temperature is high 95
Unknown cabinet type 96
Unknown HW resource 96
[User defined] 97
WAF low noise amplifier faulty 98
WAM SFN polling timeout 98
WCI baseband reference clock failure 99
WEA power regulator fault 100
WIB unit AC line break fault 101
WIB unit battery failure 101
WIB unit battery temperature out of range 102
WIB unit power back-up time alarm 102
WMC oven oscillator fault 103
WPA power level changed 105
WSC oven oscillator fault 105
WSC phase difference jammed to zero reading 109
WSC switch unsuccessful 111
WSC/WMC transmission clock missing 111
WSMA ST-bus error 112
WSMA T-bus error 113
WSMB does not receive frame clock 114
WSMB RR-bus error 115
WSMB SR-bus error 115
WSMB ST-bus error 116
WSMB T-bus error 117
WSP PCI-bus failure 118
WSP unit internal failure 119
WTR internal clock faulty 119
WTR internal clock faulty 120
WTR local oscillator not locked 120
WTR loop synthesizer not locked 121
WTR output power decreased 122
WTR output power fault 122
WTR power supply voltage fault 123
WTR RT-bus fault 123
WTR synthesizer is not locked 124
WTR temperature is high 125
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About this document
1
About this document
The purpose of this document is to describe the alarms and alarm handling of the
Nokia UltraSite WCDMA Base Station (BTS) family, the Nokia MetroSite
WCDMA Base Station and the Nokia MetroSite 50 WCDMA Base Station. BTS
software (SW) uses these alarms as a basis for internal diagnosis and fault
reporting through the Radio Network Controller (RNC) to the Operations Support
System (OSS) and BTS Site Manager.
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Alarm handling
2
Alarm handling
2.1
General
Base Station (BTS) alarm handling is based on unit state information. It prevents
the sending of unnecessary alarms by checking and updating unit states. Fault
messages come either from hardware devices or software components. The faults
are system or hardware specific. The Fault Diagnosis System creates upper
network alarms, which are based on an analysis of the faults, and sends them to
the BTS Site Manager and RNC.
In addition to routing to the RNC, the alarms are buffered and, for example,
active BTS alarms can be seen from the RNC. NetAct is used for handling the
BTS alarms.
The BTS is able to maintain alarm handling after it has been commissioned and is
in a configured state. During the start-up, the BTS waits for the real time clock
from the Network Time Protocol (NTP) server, and the fault diagnosis starts after
the time has been set or a time-out has been detected. If the BTS is unable to set
the time using the NTP server, the default time (1.1.1990) will be used.
2.2
Instructions for solving problems
When starting to solve a problem, first refer to the instructions given in the
individual alarm descriptions.
Verify the configuration of a BTS by checking the commissioning, cabling and
correct installation of the units at the BTS. Make sure the environment does not
cause the fault. For more information on implementation, normal daily
operations, maintenance, and troubleshooting, refer to Nokia UltraSite WCDMA
Base Station (BTS) family, Nokia MetroSite WCDMA Base Station and Nokia
MetroSite 50 WCDMA Base Station Product Documentation sets.
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If an active alarm is a 'Start' alarm, a unit block/unblock (if supported by the unit)
or site reset is required to cancel it. If the site reset or unit block/unblock does not
help, replace the faulty unit. See the fields 'Source of the alarm' and 'Instructions'
in the corresponding alarm description.
If you cannot solve the problem by yourself, contact the local Help Desk.
2.3
Blocking and locking
The 'Cancel' alarms are always sent to hosts (BTS Site Manager and RNC). When
the unit or cell is in a blocked state, the 'Start' alarms are only sent to the BTS Site
Manager.
When a unit or cell is unblocked, all the active alarms related to the unblocked
unit or cell are automatically sent to the hosts. The locked or unlocked state of a
cell has no effect on sending alarms to the hosts.
2.4
Identifying faulty units
This section describes how the plug-in units are identified in different WCDMA
BTS cabinets and how a faulty unit can be located with the NetAct system.
See below the explanations of an example 'Alarm Dialog' window for different
fields in Figure NetAct Alarms window.
.
7652 *: reported severity
.
Suppl info field: fault name
.
Diag info field:
(01)
(02)
(0A)
(0010)
(WFAA 04)
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number of the rack where the plug-in unit is located
(HEX)
number of the shelf where the plug-in unit is located
(HEX)
number of the slot where the plug-in unit is located
(HEX)
not applicable
faulty unit and ID
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Alarm handling
Unit location numbers are used in alarm information to locate a failed unit. The
main principle for numbering locations is from top to bottom and from the left to
the right. Location numbers are defined with the following parameters:
RACK
SHELF
SLOT
Specifies the rack of the cabinet and separates BB and RF
compartments from each other
Specifies the shelf in the cabinet
Specifies the location on the shelf
The figures below indicate how the rack, shelf and slot are defined in different
WCDMA BTS cabinets.
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Figure 1.
12 (125)
Supreme cabinet
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Figure 2.
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Optima cabinet
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BTS Alarm Descriptions
Figure 3.
14 (125)
Optima Compact Outdoor (WREB) cabinet
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Figure 4.
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Optima Compact IBBU cabinet
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BTS Alarm Descriptions
Figure 5.
16 (125)
Optima Compact RF extension cabinet
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Figure 6.
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Triple-mode cabinet
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BTS Alarm Descriptions
Figure 7.
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MetroSite cabinet
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Alarm handling
Figure 8.
MetroSite 50 cabinet
The figures below indicate how the fans are defined in different WCDMA BTS
cabinets.
Note fan control naming: 'FAN UNIT' refers to a group of fans including the fan
control unit. A 'fan' is a single blower.
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BTS Alarm Descriptions
Figure 9.
Fan mapping in Supreme cabinet
HEX FAN
59
WPA
WEAC
53
55
57
54
56
58
WTR
Figure 10.
20 (125)
WFD
153
154
155
MFUA
MFUA
MFUA
Fan mapping in Optima Compact Outdoor (WREB) cabinet
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Figure 11.
Fan mapping in Optima Compact IBBU cabinet
Figure 12.
Fan mapping in Optima Compact RF extension cabinet
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BTS Alarm Descriptions
Figure 13.
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Fan mapping in Triple-mode cabinet
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Figure 14.
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Fan mapping in MetroSite cabinet
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BTS Alarm Descriptions
Figure 15.
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Fan mapping in MetroSite 50 cabinet
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Nokia UltraSite and MetroSite WCDMA BTS alarm table
3
Nokia UltraSite and MetroSite WCDMA
BTS alarm table
The table below describes the fields in the alarm table:
Table 1.
Description of the fields in the alarm table
Name:
The name of the fault.
Product:
The name of the product in question.
Detecting unit:
The unit that detects the fault.
Fault source:
The equipment suspected to be faulty (sub-unit in parentheses).
Note that sometimes the actual source of the alarm is different than the one that
detects the fault.
Meaning:
A description of the fault situation.
Event type:
The options are:
Event (Transient or Distur)
.
Event type alarms can be seen in the RNC in 'Alarm History'
.
Notification type alarm
.
'Event' alarm is not cancelled, because it is never active
.
No recovery actions
.
Event type alarm is shown in the BTS Site Manager as 'Transient' and in RNC as
'Distur'
Start
.
Alarm, a fault situation
.
The alarm is not automatically cleared (without manual operation and maintenance
work), even though the problem has been solved, but requires at least blocking/
unblocking the unit or site reset.
.
Recovery actions depend on the reported severity
Start/Cancel
Unit status:
.
Faults can be in a start or cancel state
.
The alarm is automatically cleared when the problem has been solved
The options are:
Out of order
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The unit does not work
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BTS Alarm Descriptions
Table 1.
Description of the fields in the alarm table (cont.)
Degraded
The main functions of the unit work, but not all
Working
All functions are working, but some trouble has been
notified
Status change information
Info
Effect:
A description of how this fault affects the operations of this unit, and how it affects the
operations of other units. The following questions are considered:
Does the status of the unit or its sub-units have any effect on the interpretation of the
fault?
Does the fault have an effect on other active faults?
Reported alarms:
7650 BASE STATION FAULTY
.
Start, disables all cells
.
Cancel, causes a site reset
.
No new 7651, 7653 or 7654 alarms are reported when 7650 is active
7651 BASE STATION OPERATION DEGRADED
.
There is no limit to how many 7651 alarms can be active at the same time
7652 BASE STATION NOTIFICATION
.
There is no limit to how many 7652 alarms can be active at the same time
7653 CELL FAULTY
.
Start, the affected cell state is set disabled
.
Cancel, the affected cell state is set enabled
7654 CELL OPERATION DEGRADED
.
There is no limit to how many 7654 alarms can be active at the same time
7655 CELL NOTIFICATION
.
LED display:
There is no limit to how many 7655 alarms can be active at the same time
The colour of the LED representing the fault level of the unit. The options are:
Stable red
Major alarm
Blinking red
Stable yellow
Minor alarm
Unit in standby state or unit blocking
Blinking yellow
Unit in self-heating state or software downloading
Stable green
Unit on and working
Alternating red and green
MHA faulty
Instructions:
26 (125)
Describes the actions required to clear the alarm.
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Alarms
4
Alarms
4.1
Active clock tuning fault
Name
Active clock tuning fault
Product
Supreme; Optima; MetroSite; Triplemode
Detecting unit
WAM
Fault source
Active WSC, WMC
Meaning
Phase measurement cannot be performed
in the active WSC or WMC.
Event type
Start / Cancel
Unit status
Degraded
Effect
If there is only one WSC or both the
active and redundant WSCs are faulty,
the synchronisation does not work and
the BTS is not operational. If there is a
redundant WSC and the recovery switch
operation was successful, the BTS can
work normally. If the unit is WMC and it is
faulty, the synchronisation does not work
and the BTS is not operational.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED (if no working WSC or
WMC)
7652 BASE STATION NOTIFICATION (if
working redundant WSC available)
LED display
Stable red
Instructions
1. 1. Fast tuning (refer to BTS Manager/
Fast Tuning).
2. Block/unblock the alarming unit.
3. Replace the alarming clock unit.
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BTS Alarm Descriptions
Note that because of a fault situation in
the active clock, the redundant clock is
not tuned. To make sure that the tuning
is correct, run "Fast Tune BTS Clock"
with the BTS Site Manager after
switchover when the new WSC is taken
into use.
If there is a WMC or only one WSC, the
tuning will continue but cells will remain
disabled.
4.2
Antenna# connection fault
Name
Antenna# connection fault
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAF
Fault source
WAF
Meaning
The Bias-T has detected that the reflected
TX power from the antenna has
increased. The antenna cable between
the WAF and MHA is faulty or the
antenna is faulty. The BIAS-T may be
faulty.
Event type
Start
Unit status
Out of order
Effect
The cell is out of use.
Reported alarms
7653 CELL FAULTY (all TX/RX-BTUs in
the cell are faulty)
7654 CELL OPERATION DEGRADED
(there is a working /degraded BTU in the
cell)
LED display
N/A
Instructions
1. Check the Bias-T and MHA
commissioning.
2. Block/unblock the WAF unit (check if
alarm reappears after 5 minutes).
3. Check the antenna line (refer to the
document WCDMA BTS
Troubleshooting Instructions).
4. Check the PITA Cable connection
(RJ45).
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a. Check the voltage (refer to
connector pins in the document
WCDMA BTS Troubleshooting
Instructions).
b. Check the right connection (refer to
the User Manual).
c. Check by cross-connecting RJ45
cables between other sectors.
4.3
ATM, A2EA configuration error
Name
ATM, A2EA configuration error
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
The RNC A2EA transport layer address
does not comply with the given BTS
A2EA address.
This alarm is reported to BTS Site
Manager only.
4.4
Event type
Start
Unit status
Working
Effect
If AAL2 multiplexing is not in use, BTS
operation is not affected. If the error is in
the AXC (if AAL2 multiplexing is in use),
the BTS may reject AAL2 connection
establishment requests.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Stable green
Instructions
Check and re-commission the AXC (if
AAL2 multiplexing is in use), RNC or BTS
with the correct BTS A2EA addresses.
ATM cell loss
Name
ATM cell loss
Product
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Supreme; Optima; Optima IBBU; Otima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
ATM cells are lost. The cell loss can be
caused by a traffic overload, by the WAM
receiving an invalid ATM cell or AAL5
packet, or by the data corruption on Iub
(that is, bad BER).
The most common causes for this alarm
are transmission network problems
(causing unnecessary WAM changes).
Event type
Start / Cancel
Unit status
Working
Effect
This can result in data loss and resending
of data.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Blinking red
Instructions
1. Check that Bandwidths (that is, cells/s)
are the same at BTS, AXC and RNC.
2. Check the data integrity from the
incoming Iub (refer to the document
WCDMA BTS Troubleshooting
Instructions).
3. Check the other transmission
elements´ active alarms (refer to AXC
Alarm Manual).
4. Check the WAM, AXU and the cabling
between them.
4.5
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ATM faulty
Name
ATM faulty
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
A WAM internal failure.
Event type
Start
Unit status
Out of order
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Effect
The BTS capacity decreases. If the faulty
unit is the master WAM, the BTS is faulty.
Reported alarms
7650 BASE STATION FAULTY (master
WAM)
7651 BASE STATION OPERATION
DEGRADED (slave WAM)
LED display
Stable red
Instructions
1. If ping to BTS is working, restart the
BTS remotely.
2. If ping to BTS is not working but ping to
AXC is working, then restart AXC
remotely so that the BTS is also
restarted automatically.
3. Ping the AXC. If not working, visit the
site and restart the BTS. If this does not
help, replace the alarming WAM unit.
4.6
ATM processor faulty
Name
ATM processor faulty
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, WSPC, WSPD, WSPE
Meaning
There is a fault in the WAM processor
SFN interrupt or the SFN is not being
updated in the WSPC/WSPD/WSPE
MCU.
There is a fault in the WAM internal bus
or between the WAM and WSP.
There is a MCU failure in the WAM or the
ATM loop test at startup has failed.
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Event type
Start
Unit status
Out of order
Effect
The BTS capacity is decreased.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
Instructions
1. If ping to BTS is working, restart the
BTS remotely.
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2. If ping to BTS is not working but ping to
AXC is working, then restart AXC
remotely so that the BTS is also
restarted automatically.
3. Ping the AXC. If not working, visit the
site and restart the BTS. If this does not
help, replace the alarming WAM unit.
4.7
ATM traffic overload
Name
ATM traffic overload
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, WSPC
Meaning
A buffer overflow caused by traffic
overload. The maximum capacity is
exceeded and some data discarded.
Event type
Start / Cancel
Unit status
Degraded
Effect
This alarm has variable consequences.
Calls may be cut off and, in worst cases,
cells may be disabled.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Blinking red
Instructions
1. Check that Bandwidths (that is, cells/s)
are the same at BTS, AXC and RNC.
2. Check the data integrity from the
incoming Iub (refer to the document
WCDMA BTS Troubleshooting
Instructions).
3. Check the other transmission
elements´ active alarms (refer to AXC
Alarm Manual).
4.8
BS SW download or activation failed
Name
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Alarms
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, WTR, WPA/WMP
Meaning
The SW update to the BTS has failed.
The error can be caused by a unit reset
during the SW update, a hardware
problem in the unit or cabinet, or a
corrupted flash file system.
Event type
Start / Cancel
Unit status
Degraded
Effect
The SW update to this BTS may not be
possible without special actions. The BTS
continues its operation with the old
software.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Blinking red
Instructions
1. Retry the SW update.
2. If the "ROM disk corrupted during SW
update" or other flash memory-related
alarm is active for the faulty unit at the
same time, replace the faulty unit.
4.9
DN7095963
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BTS Blocked
Name
BTS Blocked
Product
Supreme; Optima;Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
Master WAM
Meaning
The BTS is blocked with the BTS Site
Manager. The meaning of the fault is to
avoid alarms that may rise during a BTS
maintenance task.
Event type
Start
Unit status
Working
Effect
The BTS does not send alarms to the
RNC when the BTS is blocked. Alarm
cancels are sent to the RNC.
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BTS Alarm Descriptions
All cells are disabled.
4.10
4.11
Reported alarms
7650 BASE STATION FAULTY
LED display
Stable green
Instructions
To cancel the alarm, unblock the BTS.
Unblocking the BTS causes a site reset.
BTS config error (all units in a cell must be of same
freq)
Name
BTS config error (all units in a cell must
be of same freq)
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WAM
Fault source
CELL
Meaning
A unit with an incompatible frequency
type has been detected. All units in the
cell must be of the same frequency type.
Event type
Start / Cancel
Unit status
Out of order
Effect
The capacity drops. Cell(s) may remain
down.
Reported alarms
7653 CELL FAULTY
LED display
N/A
Instructions
Check the unit frequency types in the cell
and replace the incompatible unit with a
compatible one.
BTS config error (different WTR variants cannot
coexist in cell)
Name
BTS config error (different WTR variants
cannot coexist in cell)
Product
34 (125)
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Alarms
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
4.12
Detecting unit
WAM
Fault source
RX - WTR
Meaning
There are different WTR variants in the
same cell.
Event type
Start / Cancel
Unit status
Degraded
Effect
The conflicting WTR unit is marked as
faulty (not used by the Telecom), and the
cell coverage may therefore decrease.
For example, if the conflicting WTRA is
configured as the transmitter for the cell,
the cell may also be shut down.
Reported alarms
7654 CELL OPERATION DEGRADED
LED display
Blinking red
Instructions
Replace the conflicting WTR unit with a
compatible unit.
BTS config error (incorrect carrier candidates)
Name
BTS config error (incorrect carrier
candidates)
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
LCR
Meaning
Carrier candidates are commissioned for
each cell (not WTR/LTX specific).
Event type
Start
Unit status
Degraded
Effect
The BTS cannot configure the TRX to a
channel that is not physically supported
by the WTR. The WTR or TRX is
inoperational.
Reported alarms
7654 CELL OPERATION DEGRADED
LED display
N/A
Instructions
DN7095963
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BTS Alarm Descriptions
Recommission (Reconfiguration
commissioning) the BTS with the correct
carrier candidate values.
4.13
4.14
36 (125)
BTS config error (Not enough HW for LCR)
Name
BTS config error (Not enough HW for
LCR)
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
LCR
Meaning
A dual carrier WTR has been replaced
with a single carrier WTR, and it cannot
serve both cells commissioned to the
WTR.
Event type
Start/Cancel
Unit status
Out of order
Effect
The BTS capacity drops.
Reported alarms
7653 CELL FAULTY
LED display
N/A
Instructions
Replace the single carrier WTR with a
dual carrier WTR.
BTS config error (WAF overload, 50W not in dual
WPA config)
Name
BTS config error (WAF overload, 50W not
in dual WPA config)
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension
Detecting unit
WAM
Fault source
WPA
Meaning
Two 50 W WPAs are coupled to one
WAF, or one 50 W WPA and one 28 W
WPA are coupled to one WAF. Only two
28 W WPAs can be coupled together to
one WAF unit.
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Alarms
4.15
DN7095963
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Event type
Start / Cancel
Unit status
Out of order
Effect
The TX power is not turned on in the TX
chain. The BTS capacity drops. Cell(s)
may remain down.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
Replace the 50 W WPAs with the 28 W
WPAs.
BTS config error (WPA / WSMA version conflict in
cell)
Name
BTS config error (WPA / WSMA version
conflict in cell)
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WAM
Fault source
WPA
Meaning
A WPAI/WPAJ with two carriers and a
WOC were detected in the combination
with a WSMA.
Event type
Start / Cancel
Unit status
Out of order
Effect
The related cell is disabled.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
Replace the WSMA with a WSMB. Or
replace the WPAI and WPAJ with a
WPAA/WPAB.
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BTS Alarm Descriptions
4.16
4.17
38 (125)
BTS config error (WSMA and WSMB cannot
coexist)
Name
BTS config error (WSMA and WSMB
cannot coexist)
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension
Detecting unit
WAM
Fault source
WSMA
Meaning
WSMA and WSMB units are detected in
the same cabinet. They cannot coexist in
the BTS.
Event type
Start / Cancel
Unit status
Out of order
Effect
The BTS is out of order.
Reported alarms
7650 BASE STATION FAULTY
LED display
Stable red
Instructions
Replace the conflicting unit WSMA with
the WSMB, or vice versa.
BTS config error (WTR used as dual TRX behind
WSMA)
Name
BTS config error (WTR used as dual TRX
behind WSMA)
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WAM
Fault source
WTRB, WTRD
Meaning
A WTR/WSM conflict is detected. The
incompatible WTR cannot operate with
the WSMA when two TRXs are used.
Event type
Start
Unit status
Out of order
Effect
The cell capacity drops or the cell is
disabled.
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Alarms
The WTR capacity in the subrack remains
unused.
The incompatible WTR unit remains
unconfigured.
4.18
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
Replace the incompatible unit or
recommission the BTS (Reconfiguration
Commissioning) with only one TRX on.
BTS file error
Name
BTS file error
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
The BTS unit properties data is invalid or
missing.
Event type
Start
Unit status
Out of order
Effect
The BTS does not operate.
Reported alarms
7650 BASE STATION FAULTY (master
WAM)
7651 BASE STATION OPERATION
DEGRADED (slave WAM)
7653 CELL FAULTY (WTR or WPA with
no redundant unit in a cell)
7654 CELL OPERATION DEGRADED
(WTR or WPA with a redundant unit in a
cell)
LED display
Stable red
Instructions
1. Download the SW again.
2. If the fault still exists after 10 minutes,
replace the alarming unit.
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BTS Alarm Descriptions
4.19
BTS RNC interface signalling link failure
Name
BTS RNC interface signalling link failure
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, (RNC)
Meaning
A common or a dedicated Node-B
Application Protocol (NBAP) or an AAL2
signalling link failure. It can be caused
either by a broken WAM, the RNC, or a
transmission network problem. The most
common reason for this alarm is
frequently-breaking transmission.
Event type
Start / Cancel
Unit status
Degraded
Effect
The telecom SW does not operate (on the
Telecom Master WAM) and therefore the
WAM is not operational. The RNC NBAP
starts link re-establishment procedures
and keeps on trying until it either
succeeds or the link is removed.
Signalling and calls through the related
cell(s) do not work.
The user data cannot be used in the
related cell(s), but the WAM can still work
as a Telecom Master WAM.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Blinking red
Instructions
1. Check the other transmission elements'
active alarms (refer to the AXC Alarm
Manual).
2. Check the BTS and RNC transmission
settings.
3. Reset the AXC.
4. Change the WAM unit.
Note
BTS and AXC can be restarted remotely.
40 (125)
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Alarms
4.20
Cabinet door open
Name
Cabinet door open
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
MetroSite 50
Detecting unit
WEA
Fault source
WEA
Meaning
The cabinet door is open or the cabinet
door sensor is faulty.
Event type
Start / Cancel
Unit status
Working
Effect
No direct effect on the BTS operation.
Note that the WHX fan does not stop
even when the door is open.
Reported alarms
7651 BASE STATION DEGRADED
(MetroSite, MetroSite 50)
7652 BASE STATION NOTIFICATION
(other products)
LED display
N/A
Instructions
1. Ensure that the cabinet door(s) are
properly closed.
2. Check that the door switches function
correctly and that they have been
adjusted correctly.
4.21
Cell blocked
Name
Cell blocked
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WTR
Meaning
The user has blocked the cell with the
BTS Site Manager.
Event type
Start / Cancel
Unit status
Working
Effect
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BTS Alarm Descriptions
The BTS does not send to the RNC any
alarms related to the blocked cell or the
units commissioned to the blocked cell.
Alarm sending to the BTS Site Manager
is always enabled. Alarm cancels are
always sent to the RNC.
Calls through the blocked cell are
transferred to another cell. It is not
possible to establish new calls through
the blocked cell.
4.22
Reported alarms
7653 CELL FAULTY
LED display
Stable green
Instructions
To cancel the alarm, unblock the cell.
Cell block rejected by RNC
Name
Cell block rejected by RNC
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
LCR
Meaning
The cell has been disabled due to BTS
internal reasons, for example if the RNC
has rejected the normal cell blocking
during the Intelligent Shutdown.
Event type
Start / Cancel
Unit status
Working
Effect
The cell is disabled.
Reported alarms
7653 CELL FAULTY
LED display
N/A
Instructions
1. Check the other active alarms.
2. Check the mains power supply.
4.23
Cell calibration failure
Name
Cell calibration failure
Product
42 (125)
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Alarms
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WTR
Meaning
TX power calibration failure: a CPICH
setup failure, a CPICH release failure or a
general initial calibration failure.
Event type
Start
Unit status
Out of order
Effect
If the initial calibration fails, the cell is
faulty.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
1. Check the commissioning (LCR
cablings).
2. Block/unblock the alarming unit or the
WPA connected to the alarming WTR.
The unit needs to be blocked/
unblocked to get initialized/configured
again if there was an internal failure.
3. Start a looptest with BTS Manager to
check WSM cablings.
4. Check the RF and WSM cablings.
5. Replace the alarming unit.
4.24
DN7095963
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Cell power monitoring
Name
Cell power monitoring
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WPA
Meaning
The WPA/Radio output power has
dropped. There is a fault in the downlink
transmission path.
Event type
Start
Unit status
Out of order
Effect
The cell is disabled.
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BTS Alarm Descriptions
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
1. Block/unblock the WPA. The unit needs
to be blocked/unblocked to get it
initialised/configured again if there was
an internal failure.
2. Block/unblock the WTR belonging to
the same LCR.
3. Check the RF TX cabling.
4. The fault may be in the WTR or WPA
(refer to the document WCDMA BTS
Troubleshooting Instructions).
4.25
4.26
Cell power parameter out of range
Name
Cell power parameter out of range
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
LCR
Meaning
The power values in the cell configuration
data sent by the RNC are out of range.
Event type
Start / Cancel
Unit status
Degraded
Effect
In a cell set-up, the cell is set inactive
until valid cell configuration data has been
received. In a cell reconfiguration, the cell
continues operating with the previous
configuration data.
Reported alarms
7655 CELL NOTIFICATION
LED display
N/A
Instructions
Set the correct power values to the RNC.
Commissioning parameter mismatch
Name
44 (125)
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Commissioning parameter mismatch
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Alarms
4.27
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
A commissioning parameter does not
have a valid value (the parameter is
missing or it has a value outside the
value range) or there are errors in the
commissioning file.
Event type
Start
Unit status
Degraded
Effect
The BTS capacity may decrease or there
may be interference in calls.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Blinking red
Instructions
Reconfigure the BTS with Commissioning
Wizard.
Communication failure inside WSP
Name
Communication failure inside WSP
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WSP
Fault source
WSP
Meaning
An internal communication failure
between the DSP processors.
Event type
Start / Cancel
Unit status
Out of order
Effect
The BTS capacity possibly decreases.
The Digital Signal Processing (DSP) does
not work correctly.
Reported alarms
7650 BASE STATION FAULTY (all WSPs
are faulty)
7651 BASE STATION OPERATION
DEGARDED (at least one working WSP)
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BTS Alarm Descriptions
LED display
Stable red
Instructions
1. Block/unblock the alarming WSP.
2. The fault may be in the WTR or WPA
(refer to the document WCDMA BTS
Troubleshooting Instructions).
Also check for other alarms. If the “Unit
autonomous reset as a recovery action”
alarm has occurred for the alarming
WSP, replace the alarming WSP unit.
4.28
Step change of oven oscillator control over 10% of
control range
Name
Step change of oven oscillator control
over 10% of control range
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WSC/WMC
Meaning
The reference frequency that the BTS
master clock receives from the transport
part has changed by about 0.2 ppm or
more (which equals the change
magnitude of 204 DAC steps or more)
during the measurement period (about 20
minutes), compared to the BTS master
clock frequency.
The cause of the alarm can be:
1. The Iub reference frequency has
changed due to a fault in the
transmission network synchronisation
(which in turn is caused by an
equipment fault or a setting error). Note
that if the network synchronisation
malfunction lasts a long time, the alarm
is cancelled when the BTS frequency
reaches the faulty Iub synchronisation.
The alarm can also be activated if the
faulty Iub synchronisation is corrected
and there is again the difference of 0.2
ppm or more. The alarm is cancelled
whenever the difference becomes
smaller than 0.2 ppm.
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Alarms
2. The Iub reference frequency fluctuates
continuously due to a great deal of jitter/
wander in the transmission network.
The alarm is continuously activated/
cancelled (however, the alarming state
may predominate). There is always
some jitter/wander in the transmission
network; the limits are defined in ITU-T
G.823/824/825.
3. If the BTS integrated transport part
receives the synchronisation
information via the 2.048 MHz
synchronisation input (external clock
source), the alarm situation may be
caused by a fault of that signal. In that
case, the alarm behaviour notifications
listed with the Iub signal (see above)
are also valid in this case.
4. There is an equipment fault in the BTS.
The equipment fault is, however, not
the most common reason. Normally the
reason can be found in the Iub/
reference signal behaviour (see the
descriptions above).
Note that if the alarm 7651 BASE
STATION OPERATION DEGRADED:
'WSC oven oscillator fault' becomes
active, it may cause the alarm 7652
BASE STATION NOTIFICATION:
'Difference between BTS master clock
and reference frequency' to cancel.
DN7095963
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Event type
Start / Cancel
Unit status
Degraded
Effect
This fault does not immediately affect the
operations of the BTS, but it is a
notification that the BTS frequency
deviates from the Iub reference. The BTS
master clock tuning continues in spite of
the alarm, but because the BTS master
clock adjustment is quite slow in order to
filter the instabilities of the Iub interface, it
takes some time (even several hours)
before the BTS operations start to be
affected.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Blinking red (WSC/WMC)
Instructions
Because there are several possibilities for
the alarm activation, a BTS Clock
Frequency History feature has been
developed. The stored history data can
be accessed via the BTS Site Manager.
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BTS Alarm Descriptions
The history data can be used as a tool for
finding out the reason for the fault/alarm
situation (for further instructions about the
history feature, see the online Help of the
BTS Site Manager). Depending on the
possible reason, follow the instructions
below:
1. In case of fault in the transmission
network synchronisation, the network
synchronisation must be corrected. The
long-term accuracy of the Iub signal
must be 0.015 ppm or better (check the
correct Iub accuracy by measuring it).
No actions on the BTS are necessarily
needed.
2. If the basic accuracy of the Iub signal is
in order but there is too much instability,
that is, the jitter/wander is outside the
acceptable limits, the synchronisation
of the transmission network must be
corrected. The limits for the jitter/
wander are defined in the ITU-T G.823/
824/825. No actions on the BTS are
needed.
3. In case of BTS equipment fault, the
location may be:
a. Transport part
.
First check the alarms of the
AXC node with the AXC
Manager and act accordingly.
.
If there are no alarms, check the
AXC synchronisation settings.
b. WSC unit
.
If both the Iub reference signal
accuracy and the AXC node are
in order but the WSC unit is still
alarming, run the fast tuning with
the BTS Site Manager.
.
If the alarm is still active after the
fast tuning is finished, reset the
site.
.
If that does not help, replace the
WSC unit.
Note that if the reason is in the
transmission network
synchronisation, replacing the
WSC unit does not correct the
situation. Furthermore, the
alarm activity (frequent alarms/
cancels) points to instability in
the transmission network, not to
a fault in the unit.
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Alarms
4. After the fault situation has been
cleared, the BTS master clock may also
require tuning because the BTS master
clock adjustment is quite slow. The
tuning may be done:
.
manually by changing the DAC
word (during a site visit)
.
or with fast tuning, in which the BTS
master clock is tuned in a few
minutes automatically near the Iub
reference (normal tuning takes care
of the fine tuning). Note, however,
that the fast tuning should only be
used in case the Iub reference
signal is known as a good one.
Otherwise the BTS frequency may
be tuned into a totally incorrect
value, causing serious problems in
the network performance.
Background information:
The principle is that in the mobile
network, the synchronisation goes from
MSC => RNC => BTS. But in reality that
chain might be broken somewhere and,
for example, when using leased lines, the
BTS may take the reference
synchronisation from the transmission
network of another operator. This does
not harm the system if the
synchronisation of the leased line service
provider is also accurate/stabile enough.
The BTS uses the incoming
synchronisation signal as a reference for
the Air interface, the accuracy
requirement of which is set by 3GPP.
4.29
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Issue 2-0 en
Diversity branch masthead amplifier fault
Name
Diversity branch masthead amplifier fault
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAF
Fault source
(WAF), MHA
Meaning
The operating voltage of the Mast Head
Amplifier (MHA) is supplied through the
Bias-T from the WAF. The WAF monitors
the consumption of the current and
# Nokia Corporation
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BTS Alarm Descriptions
generates an alarm if it deviates from the
normal consumption. The cable between
the MHA and WAF is faulty, the Bias-T is
faulty, the MHA is faulty or the MHA does
not exist.
Event type
Start
Unit status
Out of order
Effect
If the MHA is faulty, the RX performance
is degraded. The size of the cell may be
reduced.
Reported alarms
7654 CELL OPERATION DEGRADED
LED display
Alternating red and green
Instructions
1. Check the MHA commissioning
parameters.
2. Block/unblock the WAF in belonging
LCR.
3. Check the RF cabling and Bias-T.
4. The fault can be in WAF, Bias-T or
MHA. Refer to the document WCDMA
BTS Troubleshooting Instructions.
4.30
50 (125)
DSC-bus failure
Name
DSC-bus failure
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, WSP
Meaning
There is a failure in the bus between the
WAM and WSP (DSC bus), which means
that messages do not get through via that
DSC bus.
Event type
Start
Unit status
Out of order; Degraded
Effect
If the source of the fault is at the WSP
end of the bus, the DSP capacity
decreases. If the source of the fault is at
the WAM end of the bus, it is possible
that calls will not get through at all.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
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Alarms
LED display
Blinking red (WAM), Stable red (WSP)
Instructions
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
4.31
DSP failure in radiolink creation
Name
DSP failure in radiolink creation
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WSP
Meaning
Radiolink creation has failed repeatedly
due to DSP rejection or no response from
the DSP CPU.
Event type
Start
Unit status
Out of order
Effect
The BTS capacity may decrease.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
4.32
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Error in commissioning data
Name
Error in commissioning data
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WTR
Meaning
The WTR initialisation parameters are
faulty. The error can be caused by a
missing parameter in the commissioning
file: the cabling information (main,
diversity), feeder loss, local cell
resources, for example.
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Event type
Start
Unit status
Working
Effect
The WTR is initialised with the default
values.
The BTS capacity may decrease or there
may be interference in calls.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable green
Instructions
1. Check that the cell parameters, RX
cabling, feeder loss and MHA gain are
correct in the commissioning file.
2. Update the information if needed.
Reconfiguration commissioning is
required for correcting the values.
4.33
Error in file server during SW download
Name
Error in file server during SW download
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
The BTS is unable to obtain a file from
the file server (error in FTP open or FTP
get). The file server is down, the file is
missing, or the path is incorrect. A
possible error in the DCN and Iub, or a
user administration error (invalid
username or password, or the user does
not have access rights for the files).
Event type
Start / Cancel
Unit status
Degraded
Effect
The BTS continues its operation with the
old software.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Blinking red
Instructions
1. Try to repeat the SW download a few
times.
2. Check the FTP account user settings.
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Alarms
3. Check the file and path names.
4. Check the administration log on the file
server.
4.34
Failure in AXU initialization
Name
Failure in AXU initialization
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
The BTS has lost connection to the AXU
or the AXU SW is incompatible. The AXU
does not respond to requests from the
BTS.
Event type
Start / Cancel
Unit status
Degraded
Effect
The RNC connection and the remote BTS
Site Manager connection will not work.
The CNBAP will stay down. The BTS is
not operational.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Blinking red
Instructions
1. Check the AXC configuration.
2. Reset AXC unit remotely. This will also
cause a BTS restart.
4.35
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Cooling fan speed has reduced from the set speed
Name
Cooling fan speed has reduced from the
set speed
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
UltraSite, MetroSite, MetroSite 50, Triplemode: WAM
Fault source
Supreme: WFA, WPA and WHX fans
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BTS Alarm Descriptions
Optima family: WFA, WPA and WHX fans
Triple-mode: WFA, WMP/WTR and WHX
fans
MetroSite, MetroSite 50: WFA fans
Meaning
A fan does not rotate or rotates slower
than at the requested speed, or the RPM
info is not available for the fan.
Event type
Start / Cancel
Unit status
Degraded
Effect
If the redundant fans cannot cool the
cabinet sufficiently, a unit overheating
may occur. For example, a temperature
alarm from the WPA/WMP or WTR may
be generated.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Stable red
Instructions
1. Check the fan ID from the alarm text
and locate the problematic fan. See the
Fan mapping figures.
2. Check the fan and cabling.
3. If that does not help, replace the WFA,
WFD or MFU module or the fan
controlled by the WFA, WFD or MFU.
Fan control: 'FAN UNIT' refers to a
group of fans including the fan control
unit. A 'fan' is a single blower.
4.36
54 (125)
Fatal alarm
Name
Fatal alarm
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension
Detecting unit
WAM
Fault source
WOU
Meaning
ARIO has detected a Fatal level alarm.
Some ARIO alarms can be cancelled
without reset, but most ARIO alarms
require a WOU block/unblock to cancel.
Event type
Start / Cancel
Unit status
Out of order
Effect
The related cell is faulty.
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Alarms
4.37
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
Check the WOU or WRUs. Use the ARIO
Local Management Tool and Nokia
Advanced Indoor Radio user
documentation to diagnose the error
cause.
Fault between WAM and WSP SFN (WSP)
Name
Fault between WAM and WSP SFN
(WSP)
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WSP
Fault source
WSP, (WAM)
Meaning
Synchronisation between the WAM and
WSP is lost.
Event type
Start
Unit status
Out of order
Effect
The BTS capacity possibly decreases.
The Digital Signal Processing (DSP) does
not work correctly.
Reported alarms
7650 BASE STATION FAULTY (all WSPs
are faulty)
7651 BASE STATION OPERATION
DEGARDED (at least one working WSP)
LED display
Stable red
Instructions
1. If only one WSP in the cabinet
generates this alarm, the WSP is faulty.
2. If all WSPs in a subrack generate this
alarm, the WAM is faulty.
3. If all WSPs generate this alarm, the
WSC/WMC is faulty.
Otherwise, check for other alarms. If
the "Unit autonomous reset as a
recovery action" alarm has occurred for
the alarming WSP, replace the alarming
WSP unit.
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BTS Alarm Descriptions
4.38
Fault in ATM interface
Name
Fault in ATM interface
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
WAM ATM interface, AXC or CIF bus
failure. The AXC may have been reset.
A WAM processor failure.
Event type
Start
Unit status
Out of order
Effect
Communication to other WAMs is not
functioning.
The BTS capacity decreases. The BTS is
faulty if the BTS configuration has only
one WAM or all WSPs are under the
faulty WAM.
Reported alarms
7650 BASE STATION FAULTY (without
slave WAM recovery)
7651 BASE STATION OPERATION
DEGRADED (several WAMs with WSPs)
LED display
Stable red
Instructions
1. Block/unblock the faulty unit (this will
reset the BTS).
2. Swap the WAM units between subracks
and check if the alarm follows the unit.
Replace the faulty WAM unit.
3. Check the AXU.
4. Check the backplane connection
between the WAM and AXU.
4.39
56 (125)
Fault in OM and DSP SW interface
Name
Fault in OM and DSP SW interface
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WSPA, WSPC
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Meaning
A communication failure between the
WAM and DSP.
Event type
Start
Unit status
Out of order
Effect
The Digital Signal Processing (DSP) does
not work correctly. The BTS capacity
possibly decreases.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
4.40
File corrupted in SW download
Name
File corrupted in SW download
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
The SW being downloaded is corrupted
or incorrectly formed.
Event type
Start / Cancel
Unit status
Working
Effect
The BTS continues its operation with the
old software.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Stable green
Instructions
1. Retry the SW update.
2. Fetch BTS log files and check the
download status from the BTS SWDL
report.
4.41
Flash operation failure
Name
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57 (125)
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BTS Alarm Descriptions
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM, WTR, WPA/WMP, WSPC
Fault source
WAM, WTR, WPA/WMP, WSPC
Meaning
The flash memory operation failure. If this
alarm appears continuously, the flash chip
may be broken.
Event type
Start
Unit status
Degraded
Effect
BTS memory operations are not stable,
for example the software download and
parameter updates.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED (if unit is WAM, WSPC)
7654 CELL OPERATION DEGRADED (if
unit is WPA/WMP or WTR)
LED display
Blinking red
Instructions
1. Check the other active alarms. If the
ROM disk is corrupted, change the
alarming unit.
2. Block/unblock the faulty unit.
There are no recovery actions and due
to that the block/unblock can be tried
once. If that does not help, replace the
faulty unit.
4.42
Gain adjust alarm
Name
Gain adjust alarm
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WTR
Meaning
The WTR cannot adjust the TX output
power.
Event type
Start / Cancel
Unit status
Degraded
Effect
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Alarms
The WTR gain fluctuations cannot be
adjusted, which affects the cell output
power accuracy. The operation of the
related cell is degraded and there may be
disturbances or cutoffs in calls.
Reported alarms
7654 CELL OPERATION DEGRADED
LED display
Blinking red (WTR)
Instructions
1. Block/unblock the WTR. The unit needs
to be blocked/unblocked to get it
initialised/configured again if there was
an internal failure.
2. Check the WTR RF TX cabling.
3. If that does not help, replace the
alarming unit.
4.43
Incompatible SW version detected
Name
Incompatible SW version detected
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, WTR, WPA/WMP
Meaning
A new unit with an incompatible SW has
probably been inserted in the BTS.
Event type
Start / Cancel
Unit status
Out of order
Effect
The resources provided by the unit
cannot be used.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED (WAM (or undefined))
7653 CELL FAULTY (WPA/WMP or the
only WTR in the cell)
7654 CELL OPERATION DEGRADED
(WTR)
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LED display
Stable green
Instructions
Update the compatible SW to the BTS
(check the SW versions to see the active
SW version, and update the active SW
version), unless it is automatically
updated by the NetAct.
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BTS Alarm Descriptions
4.44
Wrong unit type
Name
Wrong unit type
Product
Supreme; Optima IBBU; Optima Compact
RF Extension; MetroSite 50
Detecting unit
WAM
Fault source
WSMA, (WTRA, WSPA), WMCM
MetroSite 50/WN3.0: WMCM12, WTRB
Meaning
An unsupported unit (for example a
WSMA, WTRA, WSPA, WMCM or WTRB)
has been detected in the cabinet.
Event type
Start
Unit status
Out of order
Effect
The BTS is faulty or the capacity is
decreased.
Reported alarms
7650 BASE STATION FAULTY (WMC)
7651 BASE STATION OPERATION
DEGRADED (WSP, MetroSite 50)
7653 CELL FAULTY (WSM, WTR)
4.45
LED display
Stable red
Instructions
Replace the unsupported unit with a unit
of the correct type.
Initial calibration not started because other cell not
cleared
Name
Initial calibration not started because
other cell not cleared
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WTR
Meaning
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Alarms
There is a shared WPA/WMP in the
configuration (WPA serves two cells). The
first cell needs to be calibrated and
therefore the second active cell needs to
be cleared, but the clearing fails.
Event type
Start / Cancel
Unit status
Degraded
Effect
The initial power level of the cell is
inaccurate. Continuous calibration is not
performed. The cell size may differ from
the planned coverage.
Reported alarms
7654 CELL OPERATION DEGRADED
LED display
Blinking red
Instructions
1. Block/unblock the WPA/WMP unit
belonging to the same LCR as alarming
WTR. The unit needs to be blocked/
unblocked to get it initialized/configured
again if there was an internal failure.
2. Reset the site.
4.46
Invalid carrier in WTR
Name
Invalid carrier in WTR
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WTR
Meaning
There was an attempt to set the WTR to
a channel not supported by the WTR (on
a different frequency band).
Event type
Start / Cancel
Unit status
Out of order
Effect
The related cells are disabled.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
1. Make sure that correct carrier numbers
are in use in the RNC.
2. Commission the BTS with the correct
WCDMA carrier values for the WTR.
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4.47
4.48
62 (125)
Invalid frequency channel for the BTS HW
Name
Invalid frequency channel for the BTS HW
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WTR, WPA, WIC, WAF, WMP
Meaning
The requested channel in the cell set-up
is not acceptable, that is, the frequency
band and/or the carrier spacing and/or the
number of carriers is/are not acceptable
for the BTS HW.
Event type
Transient
Unit status
Working
Effect
The BTS capacity possibly decreases.
Reported alarms
7655 CELL NOTIFICATION
LED display
Stable green
Instructions
Check the RNC cell parameters against
the BTS HW configuration. The cell
frequency is out of the minimum/
maximum limit of the HW, or the number
of carriers for the HW type is exceeded,
or the carrier spacing limit is exceeded.
There are different type variations of the
HW that may have limitations in the
supported frequency range and
bandwidth.
LPA faulty
Name
LPA faulty
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WPA/WMP
Fault source
WPA/WMP
Meaning
The unit is broken, because the startup
self-test fails, the FPGA file downloading
from flash fails, or the synthesiser is
malfunctioning. This fault can only occur
in the self-test phase.
Event type
Start
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Unit status
Out of order
Effect
The unit does not operate. The related
cell becomes faulty.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
1. Block/unblock the WPA/WMP.
2. Replace the alarming WPA/WMP.
4.49
LPA gain fault
Name
LPA gain fault
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WPA/WMP
Fault source
WPA/WMP
Meaning
A malfunction in some part of the
amplifier, which therefore cannot perform
the specified gain.
Event type
Start / Cancel
Unit status
Degraded
Effect
The BTS capacity possibly decreases.
Reported alarms
7654 CELL OPERATION DEGRADED
LED display
Blinking red
Instructions
1. Block/unblock the WPA/WMP.
2. Replace the alarming WPA/WMP.
4.50
LPA input signal level is too high
Name
LPA input signal level is too high
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WPA/WMP, WOU
Fault source
WPA/WMP, (WTR), WOU
Meaning
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BTS Alarm Descriptions
The input signal level from the WTR is
critically high. The LPA gain is too low.
Event type
Start
Unit status
Out of order
Effect
There is no RF output from the WPA/
WMP, WOU. The related cell becomes
faulty.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
1. Block/unblock the WTR and WPA/WMP
or WOU.
2. Check PTx Target value with NEMU
and HSDPA power parameters (refer to
the Technical Note
TN_3GBTS_SW_2006_0035).
3. Replace the faulty unit.
4.51
LPA linearization fault
Name
LPA linearization fault
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WPA/WMP
Fault source
WPA/WMP
Meaning
The quality of the output signal is poor, or
the synthesizers are not locked.
Event type
Start
Unit status
Out of order
Effect
There is no RF output from the WPA/
WMP. The related cell becomes faulty.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
1. Block/unblock the WPA/WMP.
2. Check RF TX cabling (refer to the
document WCDMA BTS
Troubleshooting Instructions).
3. Replace the alarming unit.
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4.52
LPA power supply alarm
Name
LPA power supply alarm
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WPA/WMP, WOU
Fault source
WPA/WMP, WOU
Meaning
The internal power supply of the unit is
malfunctioning.
Event type
Start
Unit status
Out of order
Effect
There is no RF signal at the WPA/WMP
or WOU output. The related cell becomes
faulty.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
1. Block/unblock the WPA/WMP, WOU.
2. Check the power supply and WPA
cablings and connectors from the
backplane (refer to the document
WCDMA BTS Troubleshooting
Instructions.
3. Replace the alarming unit.
4.53
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LPA reflected power too high
Name
LPA reflected power too high
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WPA/WMP
Fault source
WPA/WMP, WAF, (cable)
Meaning
A serious increase in the output
impedance. A cable may be broken or a
cable connection may be faulty.
Event type
Start
Unit status
Out of order
Effect
There is no RF output from the WPA/
WMP. The related cells are disabled.
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BTS Alarm Descriptions
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
1. Block/unblock the WPA.
2. Check the RF cabling between the
WPA and WAF.
3. Check the WOC (in the redundant
configuration) installation in
accordance with the installation
instructions (that is, check that cable
lengths and codes are right between
WTR, WIC and WPA).
4. Check the WAF, the antenna cabling
and cables.
5. Replace the WPA.
4.54
LPA temperature is dangerously high
Name
LPA temperature is dangerously high
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WPA/WMP, WOU
Fault source
WPA/WMP, WOU
Meaning
The temperature of the unit is critical. It
has reached its maximum acceptable
level.
It is also possible that the temperature
sensor is broken.
Event type
Start
Unit status
Out of order
Effect
There is no output from the WPA/WMP or
WOU. The related cell becomes faulty.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
1. Check the other active alarms related to
temperature or cooling fan.
2. Block/unblock WPA if no other alarming
unit is present.
If block/unblock does not help, replace
the alarming unit.
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Alarms
4.55
Main branch masthead amplifier fault
Name
Main branch masthead amplifier fault
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAF
Fault source
(WAF), MHA
Meaning
The operating voltage of the MHA is
supplied through the Bias-T from the
WAF. The WAF monitors the consumption
of the current and generates an alarm if it
deviates from the normal consumption.
The cable between the MHA and WAF is
faulty, the Bias-T is faulty, the MHA is
faulty, or the MHA does not exist.
Event type
Start
Unit status
Out of order
Effect
If the MHA is faulty, the RX performance
is degraded. The size of the cell may be
reduced.
Reported alarms
7654 CELL OPERATION DEGRADED
LED display
Alternating red and green (WAF)
Instructions
1. Check the MHA commissioning
parameters.
2. Block/unblock the WAF in belonging
LCR.
3. Check the RF cabling and Bias-T.
4. The fault can be in WAF, Bias-T or
MHA. Refer to the document WCDMA
BTS Troubleshooting Instructions.
4.56
Mains power break, running battery backup
Name
Mains power break, running battery
backup
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
MetroSite 50
Detecting unit
WAM.
Fault source
O&M master WAM
Meaning
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BTS Alarm Descriptions
There is a fault in the mains power
supply. The BTS has received a Battery
Backup alarm and the Intelligent
Shutdown procedure has been started.
4.57
68 (125)
Event type
Start / Cancel
Unit status
Degraded
Effect
The battery backup unit is partly or
completely in use. The intelligent
shutdown operation is started. If the
mains power does not return, the cells are
shut down according to the predefined
parameters.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable green
Instructions
Check the mains power supply.
Major alarm
Name
Major alarm
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension
Detecting unit
WAM
Fault source
WOU
Meaning
ARIO has detected a Major level alarm.
Some ARIO alarms can be cancelled
without reset, but most ARIO alarms
require a WOU block/unblock to cancel.
Event type
Start / Cancel
Unit status
Degraded
Effect
The functionality of the specific cell is
degraded.
Reported alarms
7654 CELL OPERATION DEGRADED
LED display
Blinking red
Instructions
Check the WOU or WRUs. Use the ARIO
Local Management Tool and Nokia
Advanced Indoor Radio user
documentation to diagnose the error
cause.
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4.58
4.59
Minor alarm
Name
Minor alarm
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension
Detecting unit
WAM
Fault source
WOU
Meaning
ARIO has detected a Minor level alarm.
Some ARIO alarms can be cancelled
without reset, but most ARIO alarms
require a WOU block/unblock to cancel.
Event type
Start / Cancel
Unit status
Degraded
Effect
The functionality of the specific cell is
degraded.
Reported alarms
7654 CELL OPERATION DEGRADED
LED display
Blinking red
Instructions
Check the WOU or WRUs. Use the ARIO
Local Management Tool and Nokia
Advanced Indoor Radio user
documentation to diagnose the error
cause.
Missing NBAP cell parameters, defaults are used
Name
Missing NBAP cell parameters, defaults
are used
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
An alarm is generated if even one cell
parameter is missing from the RNC
configuration data and BTS
commissioning file.
Event type
Start
Unit status
Degraded
Effect
Default values are used for the cell. The
cell operation may become degraded.
Reported alarms
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BTS Alarm Descriptions
7651 BASE STATION OPERATION
DEGRADED
LED display
Blinking red
Instructions
1. If the parameters are configured to
Nokia RNC, delete and recreate BTS
Object in NEMU.
2. Reconfigure the BTS with
Commissioning Wizard, if the default
values for the cell parameters (such as
cell radius, rampdown time/step) are
not appropriate.
4.60
No connection to AXU
Name
No connection to AXU
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
AXU
Meaning
The master WAM detected that the AXU
does not respond to polling messages.
Event type
Start / Cancel
Unit status
Out of order
Effect
Links to the RNC will not work and calls
are not possible.
Note
The recovery time between AXC and WAM
is 15 minutes, and the O&M connection
does not work then.
The site is reset after the alarm is
cancelled.
Reported alarms
7650 BASE STATION FAULTY
LED display
Stable red
Instructions
1. Check for alarms on the AXC.
2. Restart the AXC remotely. This will also
cause a BTS restart.
3. Replace the alarming AXC unit.
70 (125)
# Nokia Corporation
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Alarms
4.61
No connection to unit
Name
No connection to unit
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, WSC, WTR, WPA, WSP, WAF,
WSM, WMC, WMP, WIB, WPS, WHX,
WCI, WIC, WID, IFU, AXU, MHA, WEA,
WFA, WOU, WFD, WCC
Meaning
The connection to a unit that belongs to
the BTS configuration has been lost.
Event type
Start / Cancel
Unit status
Out of order
Effect
If the WSC is lost, the redundant WSC is
brought into use automatically.
Depending on whether the WAM is the
cabinet master, subrack primary or
secondary WAM, the cell(s) or cell group
(s) are lost or their capacity decreases, or
the whole BTS is faulty.
If the alarm source is the WMC or WCI,
the BTS is faulty.
If the alarm source is the WTR, WAF,
WSM, WOU or WPA, the cell is blocked.
If the alarm source is the WIC, it may not
be possible to read WAF alarms.
Furthermore, additional 'No connection to
unit' alarms may be issued from other
units (WAM, WPA, WTR).
If a cancellation of the alarm 'No
connection to unit' of the WSM or primary
WAM is sent, a site reset occurs as a
recovery action.
This alarm cancels all active alarms for
the same unit.
Reported alarms
7650 BASE STATION FAULTY (O&M
master WAM, no redundant WSC, WMC,
WCI)
7651 BASE STATION OPERATION
DEGRADED (WAM, WSP, WPS,
WPS_EXT, WPS_TR, WIC)
7652 BASE STATION NOTIFICATION (If
redundant WSC available, WID, BB_WFA,
TR_WFA, WFA WHX, WIB)
DN7095963
Issue 2-0 en
# Nokia Corporation
71 (125)
MENU
BTS Alarm Descriptions
7653 CELL FAULTY (TX/RX-WTR or
WAF (all TX/RX WAFs in cell are broken),
WSM_TR, WSM, WPA/WMP/WOU (one
WPA/WMP in a cell))
7654 CELL OPERATION DEGRADED
(RX-WTR or WAF (a working TX/RX WAF
exists in a cell), WPA/WMP (other working
WPA/WMP in a cell)
LED display
Stable red
Instructions
1. Check the alarm history, alarming unit
and subrack.
2. If SW updates have been done
recently, reload the SW.
3. If WAF or WIC is alarming, try recommissioning the site.
4. Check that the unit is properly
connected. If the unit LED does not
light up, the unit is faulty. The fault may
also be in the WPS unit or backplane.
5. Check the power cables and
connectors, and I2C bus cables.
Cancel alarms: Removing and inserting
the WIC, WSM or primary WAM causes a
site reset. If both WSCs are removed,
inserting the first removed WSC back into
the cabinet causes a site reset.
If the 7650 BASE STATION FAULTY
alarm is issued, reset the site. First try to
reset the site by the software. If that does
not help, replace the faulty unit.
4.62
72 (125)
No connection to WEA and unable to detect
External alarms
Name
No connection to WEA and unable to
detect External alarms
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WEA
Meaning
The WEA unit is missing from the BTS or
it cannot be detected.
Event type
Start / Cancel
# Nokia Corporation
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Alarms
Unit status
Out of order
Effect
The external alarms will not be detected.
There are problems with reporting door
and smoke alarms, for example.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Stable red
Instructions
1. Check the WEA and cabling.
2. If that does not help, replace the
alarming unit.
To check units behind a same bus, refer
to the document WCDMA BTS
Troubleshooting Instructions.
4.63
4.64
Non-fatal ATM traffic overload
Name
Non-fatal ATM traffic overload
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
Traffic load is approaching the maximum
capacity. However, no data is discarded
yet.
Event type
Start / Cancel
Unit status
Working
Effect
Quality of service may be degraded.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Blinking red
Instructions
Check that the ATM configurations in the
BTS, AXC and RNC match.
Not enough WAF resources in LCR
Name
Not enough WAF resources in LCR
Product
DN7095963
Issue 2-0 en
# Nokia Corporation
73 (125)
MENU
BTS Alarm Descriptions
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WTR
Meaning
There are not enough WAF units in a cell.
Event type
Start / Cancel
Unit status
Out of order
Effect
Some cells are inactive.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
1. Refer to sections No connection to
WAF alarms and No connection to unit
in the document WCDMA BTS
Troubleshooting Instructions.
2. Increase the number of WAF units in
the BTS.
MetroSite 50: Change the WAF.
4.65
74 (125)
Not enough WSP resources per cell
Name
Not enough WSP resources per cell
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
Master WAM
Meaning
The number of WSP units in the BTS is
too small. For every three cells, there
must be at least one WSP present.
Event type
Start / Cancel
Unit status
Working
Effect
The BTS capacity drops, cell(s) may be
inactive.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable green
# Nokia Corporation
DN7095963
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MENU
Alarms
Instructions
1. Check possible WSP, WSM and WAM
alarms. If Base Band pooling is in use,
check LCG (Local Cell Group)
commissioning. Check that all subracks
are in working state.
2. Increase the number of WSP units in
the BTS.
4.66
4.67
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No WSM resources
Name
No WSM resources
Product
Optima IBBU; Optima Compact RF
Extension
Detecting unit
WAM
Fault source
WSM
Meaning
There should be two WSM units in the
subrack 1. The WSM2 must always be
connected when the WSM1 is used. If
there is no connection to the WSM2, this
fault is generated for the WSM1.
Event type
Start
Unit status
Out of order
Effect
The cell is disabled.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
Insert the WSM2.
Oven oscillator clock missing
Name
Oven oscillator clock missing
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WSC/WMC
Fault source
WSC/WMC
Meaning
The WSC cannot deliver the clock signals
required by the other units.
# Nokia Corporation
75 (125)
MENU
BTS Alarm Descriptions
Event type
Start / Cancel
Unit status
Out of order
Effect
If there is only one clock in the cabinet,
the BTS is not operational.
UltraSite: If there is an operating WSC in
the BTS, the redundant clock is brought
into operation in case the active clock
generates an alarm.
Reported alarms
7650 BASE STATION FAULTY (No
redundant WSC)
7652 BASE STATION NOTIFICATION
(redundant WSC available)
4.68
LED display
Stable red (WSC/WMC )
Instructions
Replace the clock unit.
Oven oscillator heating failure
Name
Oven oscillator heating failure
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WSC/WMC
Fault source
WSC/WMC
Meaning
The heating of oven oscillator fails and
the unit is broken. The ambient
temperature can also be too low or
change too fast.
Event type
Start / Cancel
Unit status
Degraded
Effect
If there is only one clock in the cabinet,
the BTS can function properly for a few
days without an external reference, but
the network performance may start to
decrease gradually.
UltraSite: If there is an operating WSC in
the BTS, the redundant clock is brought
into operation in case the active clock
generates an alarm.
Reported alarms
7651 BASE STATION DEGRADED (no
redundant WSC)
7652 BASE STATION NOTIFICATION
(redundant WSC available)
76 (125)
# Nokia Corporation
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Alarms
LED display
Blinking red (WSC/WMC)
Instructions
1. Check the active fan alarms.
2. Replace the clock unit.
4.69
POST test failed
Name
POST test failed
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WSP
Meaning
The unit or module has been tested
during the BTS power-on self test (POST)
and a failure has been detected.
Event type
Start
Unit status
Out of order
Effect
The faulty WSP is not configured, so the
BTS capacity decreases.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. Remove/reinsert the alarming unit.
3. Replace the alarming unit.
4.70
DN7095963
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Power unit input voltage fault
Name
Power unit input voltage fault
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WPS
Fault source
WPS (AC/DC line)
Meaning
The input voltage of the BTS has
decreased.
Event type
Start / Cancel
# Nokia Corporation
77 (125)
MENU
BTS Alarm Descriptions
Unit status
Degraded
Effect
If the voltage continues to decrease, the
BTS stops functioning.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red (WPS)
Instructions
1. Check the other MAINS related active
alarms.
2. Check the power supply voltage. If it is
OK, replace the power cable.
3. Check the power unit.
4.71
Power unit output voltage fault
Name
Power unit output voltage fault
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WPS
Fault source
WPS
Meaning
The output voltage is too low or too high.
Usually the reason for the fault is the unit
itself, but in some cases the reason can
be the unit that the WPS feeds.
If a short circuit occurs in the fed unit, it
may affect the WPS and the "Output
Voltage Fault" alarm is generated.
Event type
Start / Cancel
Unit status
Out of order
Effect
The subrack and cell under the WPS unit
may become degraded or faulty.
A single faulty power unit will not
adversely affect the operation of other
power units in the system.
Reported alarms
7650 BASE STATION FAULTY (when this
fault is active for all WPS units)
7651 BASE STATION OPERATION
DEGRADED (single WPS)
78 (125)
LED display
Stable red (WPS)
Instructions
1. Check the other active alarms.
# Nokia Corporation
DN7095963
Issue 2-0 en
MENU
Alarms
2. Check the units that are supplied by the
alarming WPS.
3. Check the backplane connectors and
cables.
4. Replace the alarming WPS unit.
4.72
R-bus error
Name
R-bus error
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WSP
Fault source
WTR
Meaning
The bus between the WSP and WTR
does not work. The R bus errors are
probably caused by a faulty WSM or
WTR.
Event type
Start / Cancel
Unit status
Out of order; Degraded
Effect
The BTS capacity possibly decreases.
Calls in the affected cell may not be
possible.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED (WSP)
7653 CELL FAULTY (WTR/TRX)
7654 CELL OPERATION DEGRADED
(WTR/TRX)
LED display
Stable red
Instructions
1. If the WSM/WMC also generates an
alarm from a WTR unit, check the WTR
and WSM cable.
2. If there are no active WSM/WMC
alarms, the reason for the alarm is a
faulty WSM/WMC or WSP.
3. Run a WCDMA BTS loop test to locate
the faulty unit.
4. If the WSP is faulty, block/unblock it.
5. Replace the faulty unit.
DN7095963
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# Nokia Corporation
79 (125)
MENU
BTS Alarm Descriptions
4.73
4.74
ROM disk corrupted during SW update
Name
ROM disk corrupted during SW update
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM, WTR, WMP, Nokia WPA
Fault source
WAM, WTR, WMP, Nokia WPA
Meaning
The file storing to flash fails because of a
corrupted file system.
Event type
Start
Unit status
Working
Effect
The SW update does not work.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Stable green
Instructions
Replace the alarming unit.
SFN synchronization failure
Name
SFN synchronization failure
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WSPC
Meaning
The WSP is not synchronised with the
WAM.
Event type
Start
Unit status
Out of order
Effect
The BTS capacity decreases and calls
may be dropped.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. If that does not help, replace the
alarming unit.
80 (125)
# Nokia Corporation
DN7095963
Issue 2-0 en
MENU
Alarms
4.75
SFN synchronization failure
Name
SFN synchronization failure
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WAM
Fault source
WAM
Meaning
WAM internal synchronisation failure.
Event type
Start
Unit status
Out of order
Effect
The BTS capacity decreases, some cells
may become disabled.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
Instructions
1. Check and correct the ATM
configuration.
2. Replace the WAM.
4.76
DN7095963
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SFN synchronization failure
Name
SFN synchronization failure
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WAM
Fault source
Slave WAM
Meaning
The slave WAM is not synchronised with
the master WAM.
Event type
Start
Unit status
Out of order
Effect
The BTS capacity decreases, some cell
(s) may become faulty.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
# Nokia Corporation
81 (125)
MENU
BTS Alarm Descriptions
2. If that does not help, replace the
alarming unit.
4.77
Smoke alarm
Name
Smoke alarm
Product
Supreme; Optima IBBU; Optima Compact
RF Extension
Detecting unit
WEA
Fault source
WEA
Meaning
The internal smoke detector has detected
smoke in the cabinet.
Event type
Start / Cancel
Unit status
Working
Effect
None
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
N/A
Instructions
1. Check the root cause.
2. If the alarm was false, replace the
alarming smoke detector.
4.78
82 (125)
SW does not support commissioning file
Name
SW does not support commissioning file
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
The software does not support the new
commissioning file loaded to the BTS.
Event type
Start
Unit status
Out of order
Effect
The BTS is not commissioned or
operational.
Reported alarms
7650 BASE STATION FAULTY
# Nokia Corporation
DN7095963
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Alarms
LED display
Stable red
Instructions
1. Check and correct the contents of the
commissioning file. Load the correct
commissioning file to the BTS.
2. Update the BTS software.
4.79
System frame clock signal missing
Name
System frame clock signal missing
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, WCI
Meaning
The WAM does not receive a system
frame clock (SFCLK) from the WCI/WMC,
because of the transceiver circuit in the
WCI, the receiver circuit in the WAM, or
the system frame clock bus is faulty.
Event type
Start
Unit status
Degraded
Effect
Calls via the faulty sector(s) are not
possible.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Blinking red (WAM)
Instructions
1. Block/unblock the alarming unit (WAM).
This ensures that nothing unexpected
has happened in the unit start-up
phase.
2. If that does not help, replace the
alarming unit (WAM).
4.80
DN7095963
Issue 2-0 en
T-bus error
Name
T-bus error
Product
MetroSite
Detecting unit
WMC
# Nokia Corporation
83 (125)
MENU
BTS Alarm Descriptions
Fault source
WSP
Meaning
The WMC has detected parity or
synchronisation errors in the TX samples
of the incoming T-bus from the WSP unit.
Event type
Transient
Unit status
Working
Effect
The capacity drops.
The WTR and WSP capacity in the
subrack remains unused.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Stable green
Instructions
1. Check the WSP in the same subrack.
2. Check the alarm history. If the alarm
occurs frequently, replace the WMC or
WSP.
4.81
Telecom cell enabling or disabling failed
Name
Telecom cell enabling or disabling failed
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
LCR
Meaning
The cell enabling (the set-up of CPICH
and BCH) failed, or the cell disabling (the
release of common channels) failed. The
reason could be a hardware or a bus
problem, or a lack of DSP or ATM
resources.
Event type
Start / Cancel
Unit status
Working
Effect
The affected cell state remains
unchanged.
Reported alarms
7655 CELL NOTIFICATION
LED display
N/A
Instructions
1. Check the other active alarms if WSP
capacity has been decreased.
2. Check if there are enough WSP units.
84 (125)
# Nokia Corporation
DN7095963
Issue 2-0 en
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Alarms
4.82
Telecom configuration failure
Name
Telecom configuration failure
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, WSP, WTR, WPA/WMP
Meaning
A Telecom slave configurations or
registrations failure. A unit RNW
configuration failure. A Telecom RNW
reconfiguration failure. Or a WSP unit to
WAM allocation failure.
Event type
Start
Unit status
Out of order
Effect
The affected WAM unit is not operational.
In case of a WSP fault, the channel
capacity is lost and cell(s) may become
unavailable. In case of a WTR or WPA/
WMP, the associated cell(s) become
faulty.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED (if unit is WAM, WSP)
7653 CELL FAULTY (TX/RX-WTR, WPA/
WMP with no redundancy)
7654 CELL OPERATION DEGRADED
(RX-WTR or WPA/WMP with redundancy)
4.83
DN7095963
Issue 2-0 en
LED display
Stable red
Instructions
1. Block/unblock the alarming unit. The
unit needs to be blocked/unblocked to
get it initialised/configured again if there
was an internal failure.
Timeout, commissioned resource not ready
Name
Timeout, commissioned resource not
ready
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
MetroSite 50
# Nokia Corporation
85 (125)
MENU
BTS Alarm Descriptions
Detecting unit
WAM
Fault source
WAM, WPA, WTR, WSM
Meaning
The faulty unit has not been configured or
initialised.
Event type
Start
Unit status
Out of order
Effect
The BTS capacity is decreased.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED (WAM)
7653 CELL FAULTY (WPA, TX WTR/
TRX)
7654 CELL OPERATION DEGRADED
(RX WTR/TRX)
4.84
86 (125)
LED display
Stable red
Instructions
Recommission the site.
Too many carriers allocated for LPA
Name
Too many carriers allocated for LPA
Product
Supreme; Optima;Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WPA/WMP
Meaning
Too many carriers have been allocated to
the WPA/WMP.
Event type
Start
Unit status
Out of order
Effect
The WPA/WMP remains unconfigured.
The affected cell stays inactive.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
Remove the additional carrier in the
Reconfiguration commissioning.
# Nokia Corporation
DN7095963
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Alarms
4.85
4.86
DN7095963
Issue 2-0 en
Traffic flow in a non-existent ATM connection
Name
Traffic flow in a non-existent ATM
connection
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, (AXC)
Meaning
Traffic flow in a non-existent ATM
connection, for example due to an
incorrect configuration.
Event type
Start / Cancel
Unit status
Degraded
Effect
The BTS capacity may be decreased.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Blinking red
Instructions
1. Check and correct the ATM
configuration in the BTS, AXC and
RNC.
Transmission clock missing
Name
Transmission clock missing
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; Triplemode
Detecting unit
WCI
Fault source
WCI, (AXU, IFU)
Meaning
The clock of the BTS, the WSC/WMC
unit, uses the Iub or the signal received
from an external clock as a clock
reference. The signal is routed through
the AXC and WCI to the WSC. This alarm
is generated if the WCI does not receive
the clock reference signal.
Event type
Start / Cancel
Unit status
Working
Effect
Tuning does not follow the external
reference.
# Nokia Corporation
87 (125)
MENU
BTS Alarm Descriptions
The BTS continues its operation with its
own oven oscillator.
The BTS can function properly for a few
days without an external reference, but
the network performance may start to
decrease gradually.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
Instructions
1. Check the other transmission-related
alarms, example: link breaks.
2. Check the AXC settings.
3. Check the transmission cabling.
4. Replace the WCI unit.
4.87
TX output power measurement fault
Name
TX output power measurement fault
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WTR, WPA/WMP/WOU
Meaning
The WTR or WPA/WMP/WOU output
power measurement has failed.
Event type
Start / Cancel
Unit status
Out of order
Effect
The gain control feature is lost and it may
generate interference to the network.
The NBAP common measurement
message is incorrect due to missing
measurement data from the WTR, WPA/
WMP/WOU or RF module.
Reported alarms
7653 CELL FAULTY (TX/RX-WTR, WPA/
WMP with no redundancy.)
7654 CELL OPERATION DEGRADED
(RX-WTR or WPA/WMP with
redundancy.)
LED display
Stable red
Instructions
88 (125)
# Nokia Corporation
DN7095963
Issue 2-0 en
MENU
Alarms
1. Block/unblock the alarming unit. The
unit needs to be blocked/unblocked to
get it initialised/configured again if there
was an internal failure.
2. Check the units and the RF cabling
between the WPA/WMP/WOU and
WTR units (refer to the document
WCDMA BTS Troubleshooting
Instructions).
4.88
Unit autonomous reset as a recovery action
Name
Unit autonomous reset as a recovery
action
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WSP, WAM, WTR
Meaning
There are problems in a unit. The BTS
tries to correct the situation by performing
a recovery reset to the faulty unit.
Event type
Transient
Unit status
Working
Effect
The faulty unit is reset.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Stable green
Instructions
Check the alarm history and other active
alarms of the unit.
Note
This alarm does not require any (special)
actions.
4.89
Unit blocked
Name
Unit blocked
Product
DN7095963
Issue 2-0 en
# Nokia Corporation
89 (125)
MENU
BTS Alarm Descriptions
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
Supreme: slave WAM, WTR, WPA, WSP,
WAF, WSC
MetroSite: WTR, WMP, WSP, WAF
Optima: slave WAM, WTR, WPA, WSP,
WAF, WSC
Triple-mode: slave WAM, WTR, WMP,
WSP, WAF
MetroSite 50: WTR, WMP, WSP, WAF
ARIO: WOU
Meaning
A unit is blocked with the BTS Site
Manager.
The purpose of the fault is to avoid
alarms that may rise during the unit
maintenance task.
Event type
Start / Cancel
Unit status
Out of order
Effect
The BTS does not send alarms related to
the blocked unit to the RNC. Alarm
sending to the BTS Site Manager is
always enabled. The alarm cancels are
always sent to the RNC.
It is not possible to establish phone calls
through the blocked unit.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED (WAM, WSP)
7653 CELL FAULTY (TX/RX-WTR or
WAF (all TX/RX WAFs in a cell are
broken), WPA/WMP (one WPA/WMP in a
cell))
7654 CELL OPERATION DEGRADED
(RX-WTR or WAF (a working TX/RX WAF
exists in a cell), WPA/WMP (other working
WPA/WMP in a cell))
4.90
90 (125)
LED display
Stable red
Instructions
To cancel the alarm, unblock the unit.
Unit has lost connection to temperature sensor
# Nokia Corporation
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Alarms
4.91
DN7095963
Issue 2-0 en
Name
Unit has lost connection to temperature
sensor
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, WSP, WPS, WSC/WMC, WPA/
WMP, WTR, WFA
Meaning
The temperature sensor may be broken
or the temperature value from the
temperature sensor is unavailable,
unreliable or outside the defined limits.
Event type
Start / Cancel
Unit status
Working
Effect
Temperature control tries to stabilize the
temperature according to the correlated
temperature information from the adjacent
units.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Stable green
Instructions
Replace the alarming unit.
Unit initialization failure
Name
Unit initialization failure
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WSP
Meaning
Connection to the WSP fails due to a
WSP internal failure.
Event type
Start
Unit status
Out of order
Effect
The BTS capacity decreases, cell(s) may
remain down.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
# Nokia Corporation
91 (125)
MENU
BTS Alarm Descriptions
Instructions
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
4.92
Unit initialization failure
Name
Unit initialization failure
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WSM, WSC/WMC, WAM, WTR, WSP,
WPA/WMP, (AXU)
Meaning
A unit or an IP address initialisation has
failed.
Event type
Start
Unit status
Out of order; Degraded
Effect
If the fault source is WSC/WMC, the BTS
is not operational. If the fault source is
AXU, connections to the RNC and BTS
are not working. If the fault source is
WAM, either the ATM or Telecom in that
unit is not working.
Reported alarms
7650 BASE STATION FAULTY (unit is
WSC (non redundant), WMC, master
WAM)
7651 BASE STATION OPERATION
DEGRADED (WAM, WSM, WSP,
redundant WSC available)
7653 CELL FAULTY (TX/RX-WTR, WPA/
WMP)
7654 CELL OPERATION DEGRADED
(RX-WTR)
LED display
Blinking red (WAM)
Stable red (other faulty units)
Instructions
1. Block/unblock the alarming unit.
2. Check if the non-commissioned WAM
is Master WAM. If so, this causes the
alarm. Check the alarm history to know
why WAMs´ switchover occurred.
92 (125)
# Nokia Corporation
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Alarms
3. If the WAM is the alarm source, check
the RNC IP address in the
commissioning file and modify the file if
needed. If that does not help, perform a
power-off reset.
4. If the previous step does not help,
replace the alarming unit.
4.93
Unit not supported by current BTS SW version
Name
Unit not supported by current BTS SW
version
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
All possible units.
Meaning
An unsupported unit was found in the
BTS. Typically this happens when a new
unit version is installed and there is an
older BTS SW in use that does not
support the new unit version.
Event type
Start
Unit status
Out of order
Effect
The BTS capacity decreases.
Reported alarms
7650 BASE STATION FAULTY (O&M
master WAM, no redundant WSC, WMC,
WCI)
7651 BASE STATION OPERATION
DEGRADED (other WAM, WSP, WPS,
WPS_EXT, WPS_TR, WIC)
7652 BASE STATION NOTIFICATION (if
redundant WSC available, WID, BB_WFA,
TR_WFA, WFA WHX, WIB, WEA)
7653 CELL FAULTY (TX/RX-WTR or
WAF (all TX/RX WAFs in the cell are
broken), WSM_TR, WSM, WPA/WMP
(one WPA/WMP in the cell))
7654 CELL OPERATION DEGRADED
(RX-WTR or WAF (a working TX/RX WAF
exists in the cell), WPA/WMP (other
working WPA/WMP in the cell))
DN7095963
Issue 2-0 en
LED display
Stable red
Instructions
Replace the unit or upgrade the BTS SW.
# Nokia Corporation
93 (125)
MENU
BTS Alarm Descriptions
4.94
Unit SW download failed
Name
Unit SW download failed
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM (ATM SW), WSP (DSP SW), WSPC
(MCU SW), WPA (WPA SW)
Meaning
The software update to the unit or subunit
has failed.
Event type
Start
Unit status
Out of order
Effect
If the ATM SW update to an O&M master
WAM fails or the ATM Post fails, the BTS
is not operational.
If the ATM SW update to slave WAMs
fails or the ATM Post fails, the subrack is
not operational. If the DSP SW or WSPC
(MCU SW) update fails, the BTS capacity
drops. If the WPA SW update fails, the
cell is faulty. If the optical interface FPGA
SW update fails, communication to radio
modules does not work and the BTS is
not operational.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED (WAM or WSP)
7653 CELL FAULTY (WPA (one WPA in
the cell))
7654 CELL OPERATION DEGRADED
(WPA (other working WPA in the cell))
LED display
Stable red
Instructions
1. Block/unblock the WSP.
2. If Step 1 does not help, replace the
alarming unit.
OR
Download the BTS SW again.
94 (125)
# Nokia Corporation
DN7095963
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Alarms
4.95
Unit synchronization failed
Name
Unit synchronization failed
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, WSPC
Meaning
The WAM/WSPC synchronisation has
failed.
Event type
Start
Unit status
Out of order
Effect
The BTS capacity possibly decreases.
Some cells may become disabled.
Reported alarms
7650 BASE STATION FAULTY (O&M
master WAM)
7651 BASE STATION OPERATION
DEGRADED (WSPC)
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
4.96
Unit temperature is high
Name
Unit temperature is high
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM, WSP, WPS, WSC/WMC
Meaning
The temperature of a unit exceeds the
threshold value.
Event type
Start / Cancel
Unit status
Working
Effect
The operation of the BTS possibly
decreases.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Stable green
Instructions
DN7095963
Issue 2-0 en
# Nokia Corporation
95 (125)
MENU
BTS Alarm Descriptions
Check the active fan alarms, and the
airflow of the BTS.
4.97
4.98
96 (125)
Unknown cabinet type
Name
Unknown cabinet type
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WAM
Meaning
The cabinet cannot be identified by its
product code (or object ID). The problem
is probably in the WID id.
Event type
Start
Unit status
Degraded
Effect
The BTS starts up as a previously
detected cabinet type. If the previous
cabinet type cannot be determined, the
BTS starts up as a Supreme cabinet.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Blinking red
Instructions
1. Check the WID connection and replace
WID.
Unknown HW resource
Name
Unknown HW resource
Product
Supreme; Optima IBBU; Optima Compact
RF Extension; MetroSite; Triplemode;
MetroSite 50
Detecting unit
WAM
Fault source
All possible units according to the unit id.
Meaning
A unit cannot be identified by its product
code or by its physical device address
(object ID).
Event type
Start
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Alarms
Unit status
Out of order
Effect
The BTS capacity decreases.
Reported alarms
7650 BASE STATION FAULTY
7651 BASE STATION OPERATION
DEGRADED (WAM, WSP, WPS, WIC,
WSC, WMC, WCI, WID, WFA, WHX,
WIB, WEA)
7653 CELL FAULTY (TX/RX-WTR or
WAF (all TX/RX WAFs in cell are broken),
WSM, WPA/WMP (one WPA/WMP in
cell).)
7654 CELL OPERATION DEGRADED
(RX-WTR or WAF (a working TX/RX WAF
exists in cell), WPA/WMP (other working
WPA/WMP in cell).)
4.99
LED display
Blinking red
Instructions
Replace the alarming unit.
[User defined]
Name
[User defined]
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
MetroSite 50
Detecting unit
WEA
Fault source
WEA
Meaning
High or low voltage on the external alarm
line.
The user specifies the fault text during
commissioning.
DN7095963
Issue 2-0 en
Event type
Start / Cancel
Unit status
Working
Effect
For example, with the intelligent
shutdown, the WPA/WMP and the local
cell resources are blocked to minimize the
power consumption. Therefore, the
battery backup can keep the AXU unit up
and running longer than the other BTS
units.
Reported alarms
7401 - 7424 (EAC1=7401, EAC2=7402
and so on)
LED display
N/A
# Nokia Corporation
97 (125)
MENU
BTS Alarm Descriptions
Instructions
4.100
[User defined]
WAF low noise amplifier faulty
Name
WAF low noise amplifier faulty
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAF
Fault source
WAF
Meaning
One of the two RX preamplifiers (one in
the main branch and the other in the
diversity branch) is faulty. The LED
indicates the faulty unit.
MetroSite 50: One, some or all of the RX
preamplifiers (max 6) are faulty. The LED
indicates the faulty unit.
Event type
Start
Unit status
Out of order; Degraded
Effect
There are up to six antennas in a cell and
if one of the antennas is functioning, the
cell is operational. However, the cell and
RX performance are degraded.
Reported alarms
7653 CELL FAULTY (UltraSite, MetroSite,
Triple-mode: both branches are faulty.
MetroSite 50: all branches are faulty)
7654 CELL OPERATION DEGRADED
(UltraSite, MetroSite, Triple-mode: single
branch. MetroSite 50: one or more
branches)
LED display
Stable red
Instructions
1. Block/unblock the WAF unit. This is
most likely a HW fault, but blocking/
unblocking the unit ensures that before
a site visit.
2. If that does not help, replace the faulty
unit.
4.101
98 (125)
WAM SFN polling timeout
# Nokia Corporation
DN7095963
Issue 2-0 en
MENU
Alarms
Name
WAM SFN polling timeout
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WAM
Fault source
Slave WAM
Meaning
The slave WAM is not synchronised with
the master WAM.
Event type
Start
Unit status
Out of order
Effect
The BTS capacity decreases. Cells may
become faulty.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
Note
After a WAM bloc/unblock, the BTS will be
restarted.
2. If that does not help, replace the
alarming unit.
4.102
DN7095963
Issue 2-0 en
WCI baseband reference clock failure
Name
WCI baseband reference clock failure
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; Triplemode
Detecting unit
WCI
Fault source
Master/Redundant WSC
Meaning
The master or redundant WSC does not
generate Baseband Reference Clock
(BRCLK) to the WCI because of an
internal failure or a clock driver failure in
the WSC unit.
Event type
Start / Cancel
Unit status
Out of order
Effect
If there is only one clock in the cabinet,
the BTS is not operational.
# Nokia Corporation
99 (125)
MENU
BTS Alarm Descriptions
UltraSite: If there is an operating WSC in
the BTS, the redundant clock is brought
into operation in case the active clock
generates an alarm.
Reported alarms
7650 BASE STATION FAULTY (if both
WSCs are faulty)
7652 BASE STATION NOTIFICATION
(else)
LED display
N/A
Instructions
1. Block/unblock the active WSC unit.
2. Replace the WCI unit.
3. Replace both WSC units.
4.103
WEA power regulator fault
Name
WEA power regulator fault
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WEA
Fault source
WEA
Meaning
The WEA unit external interface
connectors are connected incorrectly, or
there is a shot circuit in the +5 VCD.
Event type
Start / Cancel
Unit status
Working
Effect
The external connectors are not
functioning.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Stable red
Instructions
1. Disconnect the external cables and
check whether the alarm disappears.
2. Check the external cables and
connection.
3. If the alarm does not disappear, check
the WEA and replace it if faulty.
100 (125)
# Nokia Corporation
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Alarms
4.104
WIB unit AC line break fault
Name
WIB unit AC line break fault
Product
MetroSite
Detecting unit
WIB
Fault source
WIB, (AC Line)
Meaning
There is a mains break. The BTS power
supply is cut off.
Event type
Start / Cancel
Unit status
Working
Effect
The WIB starts to supply voltage to the
WPSM and continues the power supply
for 10 s.
If the mains power does not recover
during the 10 seconds, the BTS will shut
down due to the lack of power.
4.105
DN7095963
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Reported alarms
7650 BASE STATION FAULTY
LED display
Stable green
Instructions
Check the power supply to the BTS.
WIB unit battery failure
Name
WIB unit battery failure
Product
MetroSite
Detecting unit
WIB
Fault source
WIB
Meaning
WIB unit battery failure:
.
Several battery blocks (cells) are dead
and the back-up system is out of order.
.
Some of the battery blocks (cells)
reached an overcharge or a discharge
voltage in a stand-by condition.
.
The voltage of one cell is not
compatible with the other cell voltages.
Event type
Start / Cancel
Unit status
Degraded
Effect
The WIB does not work at all, or it cannot
supply sufficient power to the WPS.
Reported alarms
7652 BASE STATION NOTIFICATION
# Nokia Corporation
101 (125)
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BTS Alarm Descriptions
LED display
Blinking red
Instructions
1. Check the battery cablings and cell
voltage levels.
2. Replace the WIB unit or battery.
4.106
WIB unit battery temperature out of range
Name
WIB unit battery temperature out of range
Product
MetroSite
Detecting unit
WIB
Fault source
WIB
Meaning
Because the heater or heater control unit
does not work correctly, the temperature
measured inside the unit is out of normal
temperature range.
Event type
Start / Cancel
Unit status
Working
Effect
If the WIB is still used, the battery will run
out much sooner than expected.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Blinking red (WIB)
Instructions
1. Check the temperature of the battery
space.
2. Check the battery temperature sensor.
4.107
102 (125)
WIB unit power back-up time alarm
Name
WIB unit power back-up time alarm
Product
MetroSite
Detecting unit
WIB
Fault source
WIB
Meaning
The WIB cannot supply nominal power for
10 seconds and/or the estimated battery
life is 26 weeks or less.
Event type
Start / Cancel
Unit status
Degraded
# Nokia Corporation
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Issue 2-0 en
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Alarms
Effect
If the WIB is still used, the battery runs
out as shown in the Remaining Battery
Life Indicator.
If the battery life has ended, the "WIB unit
battery failure" alarm is generated.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Blinking red (WIB, battery life still left)
Stable red (WIB, no battery left)
Instructions
4.108
Replace the WIB unit.
WMC oven oscillator fault
Name
WMC oven oscillator fault
Product
MetroSite
Detecting unit
WAM
Fault source
WMC
Meaning
The oven oscillator adjusting area is
reaching its limit value. The alarm is
activated if the WMC tunes the oven
oscillator so that the DAC word
(parameter to control the oven oscillator
output frequency) value becomes lower
than 205 or greater than 3891 (5% of the
total adjustment area). The range for the
DAC word is 0 - 4095. The cause of the
alarm can be:
.
The Iub reference frequency has been
incorrect for a long time (up to several
days) due to a fault in the transmission
network synchronisation (which in turn
is caused by an equipment fault or a
setting error).
Before activating this alarm, the alarm
7652 BASE STATION NOTIFICATION:
'Difference between BTS master clock
and reference frequency' may have
been active.
.
DN7095963
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# Nokia Corporation
If the BTS-integrated transport part
receives the synchronisation
information via the 2.048 MHz
synchronisation input (external clock
source), the alarm situation may be
103 (125)
MENU
BTS Alarm Descriptions
caused by a fault in that signal. In that
case the alarm behaviour notifications
listed with the Iub signal (see above)
are also valid here.
.
The fast tuning action of the BTS
master clock may have been executed
without checking if the reference signal
is correct or not. If the reference signal
is incorrect during the fast tuning
execution, it may result in adjusting the
BTS master clock frequency far from
the nominal value, which causes
serious problems in the network
performance.
.
There is an equipment fault in the BTS.
.
Due to the oven oscillator (OCXO)
aging inside the WSC unit, the unit may
be approaching the end of its lifetime. In
such a case, after the alarm activation,
the DAC value is quite stable, while in
the other fault cases it may be very
unstable or at the edge of the
adjustment area (0 or 4095).
Note that if the alarm 7651 BASE
STATION OPERATION DEGRADED:
'WMC oven oscillator fault' becomes
active, it may cause the alarm 7652
BASE STATION NOTIFICATION:
'Difference between BTS master clock
and reference frequency' to cancel.
104 (125)
Event type
Start / Cancel
Unit status
Degraded
Effect
The severity of the fault depends on the
situation:
.
If the WMC unit (OCXO) is approaching
the end of its lifetime but the reference
frequency is still correct, the BTS and
system performance may be normal for
months or even one year after the
alarm activation (given that the DAC is
not at the edge of the adjustment area).
.
The other faults may cause the BTS
and system performance to collapse
due to an incorrect air interface
frequency.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable green
Instructions
Background information:
# Nokia Corporation
DN7095963
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Alarms
The principle is that in a mobile network,
the synchronisation goes from MSC =>
RNC => BTS. But in reality, that chain
might be broken and, for example, when
using leased lines, the BTS may take the
reference synchronisation from the
transmission network of another operator.
This does not harm the system if the
synchronisation of the leased line service
provider is accurate or stable enough.
The BTS uses the incoming
synchronisation signal as a reference for
the Air interface, the accuracy
requirement of which is set by 3GPP.
1. In case of fault in the transmission
network synchronisation, the network
synchronisation must be corrected. The
long-term accuracy of the Iub signal
must be 0.015 ppm or better.
2. In case of BTS equipment fault, the
location may be:
a. Transport part
- Check the alarms of the AXC node
with the AXC Manager and act
accordingly.
- If there are no alarms, check the
AXC synchronization.
b. WMC unit
- If both the Iub reference signal
accuracy and the AXC node are in
order but the WMC unit is still
alarming, run the fast tuning
procedure with the BTS Site
Manager.
- If there is no cure in a few minutes,
reset the site.
- If that does not help, replace the
WMC unit.
3. After the fault situation has been
cleared, the BTS master clock may also
require tuning, because the BTS
master clock adjustment is quite slow.
The tuning may be done:
- Manually, by changing the DAC word
(during a site visit).
- With fast tuning, by which the BTS
master clock is tuned in a few minutes
automatically near the Iub reference
(normal tuning takes care of the fine
tuning).
DN7095963
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# Nokia Corporation
105 (125)
MENU
BTS Alarm Descriptions
Note
The fast tuning should only be used in case
the Iub reference signal is known to be a
good one. Otherwise the BTS frequency
may be tuned into a totally incorrect value,
causing serious problems in the network
performance.
4.109
4.110
106 (125)
WPA power level changed
Name
WPA power level changed
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WAM
Fault source
WPA
Meaning
The power level of a replaced WPA unit
differs from the original WPA unit.
Event type
Start / Cancel
Unit status
Out of order
Effect
The capacity drops. Cell(s) may remain
down.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
If the WPA is accidentally changed to a
different power level type of WPA, replace
the WPA unit to the correct power level
type of WPA.
WSC oven oscillator fault
Name
WSC oven oscillator fault
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; Triplemode
# Nokia Corporation
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Alarms
DN7095963
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Detecting unit
WSC
Fault source
WSC
Meaning
The oven oscillator adjusting area is
reaching its limit value. The alarm is
activated if the WSC tunes the oven
oscillator so that the DAC word
(parameter to control the oven oscillator
output frequency) value becomes lower
than 205 or greater than 3891 (5% of the
total adjustment area). The range for the
DAC word is 0 - 4095. The cause of the
alarm can be:
# Nokia Corporation
.
The Iub reference frequency has been
incorrect for a long time (up to several
days) due to a fault in the transmission
network synchronisation (which in turn
is caused by an equipment fault or a
setting error). Before activating this
alarm, the alarm 7652 BASE STATION
NOTIFICATION: 'Difference between
BTS master clock and reference
frequency' may have been active.
.
If the BTS integrated transport part
receives the synchronisation
information via the 2.048 MHz
synchronisation input (external clock
source), the alarm situation may be
caused by a fault in that signal. In that
case the alarm behaviour notifications
listed with the Iub signal (see above)
are also valid in this case.
.
The fast tuning action of the BTS
master clock may have been executed
without checking if the reference signal
is correct or not. If the reference signal
is incorrect during the fast tuning
execution, it may result in adjusting the
BTS master clock frequency far from
the nominal value, which causes
serious problems in the network
performance.
.
There is an equipment fault in the BTS.
.
Due to the oven oscillator (OCXO)
aging inside the WSC unit, the unit may
be approaching the end of its lifetime. In
such case, after the alarm activation,
the DAC value is quite stable, whereas
in the other fault cases it may be very
unstable or at the edge of the
adjustment area (0 or 4095).
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BTS Alarm Descriptions
Note that if the alarm 7651 BASE
STATION OPERATION DEGRADED:
'WSC oven oscillator fault' becomes
active, it may cause the alarm 7652
BASE STATION NOTIFICATION:
'Difference between BTS master clock
and reference frequency' to cancel.
Event type
Start / Cancel
Unit status
Degraded
Effect
The severity of the fault depends on the
situation:
Reported alarms
.
If the WSC unit (OCXO) is approaching
the end of its lifetime but the reference
frequency is still correct, the BTS and
system performance may be normal for
months or even a year after the alarm
activation (if the DAC word is not at the
edge of the adjustment area).
.
The other faults may cause the BTS
and system performance to collapse
due to incorrect air interface frequency.
7651 BASE STATION OPERATION
DEGRADED (WMC or only one WSC)
7652 BASE STATION NOTIFICATION (if
redundant WSC available)
LED display
Stable red (WSC)
Instructions
Background information:
The principle is that in a mobile network,
the synchronisation goes from MSC =>
RNC => BTS. But in reality that chain
might be broken somewhere and, for
example, when using leased lines, the
BTS may take the reference
synchronisation from the transmission
network of another operator. This does
not harm the system if also the
synchronisation of the leased line service
provider is accurate/stable enough. The
BTS uses the incoming synchronisation
signal as a reference for the Air interface,
the accuracy requirement of which is set
by 3GPP.
1. In case of fault in the transmission
network synchronisation, the network
synchronisation must be corrected. The
long-term accuracy of the Iub signal
must be 0.015 ppm or better.
2. In case of BTS equipment fault, the
location may be:
a. Transport part
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.
First check the alarms of the
AXC node with the AXC
Manager and act accordingly.
.
If there are no alarms, check the
AXC synchronisation settings.
b. WSC unit
.
If both the Iub reference signal
accuracy and the AXC node are
in order but the WSC unit is still
alarming, run the fast tuning
procedure with the BTS Site
Manager.
.
If there is no cure in a few
minutes, reset the site.
.
If that does not help, replace the
WSC unit.
Note: In case the BTS is
equipped with two WSCs, the
redundant unit takes over the
operation of the faulty unit. But if
the fault situation is caused by
an incorrect reference signal,
both the WSC units may start
alarming sooner or later.
3. After the fault situation has been
cleared, the BTS master clock may also
require tuning, because the BTS
master clock adjustment is quite slow.
The tuning may be done:
.
Manually, by changing the DAC
word (during a site visit).
.
Or with fast tuning, by which the
BTS master clock is tuned in a few
minutes automatically near the Iub
reference (normal tuning takes care
of the fine tuning).
Note, however, that the fast tuning
should only be used in case the Iub
reference signal is known to be a
good one. Otherwise the BTS
frequency may be tuned into a
totally incorrect value, causing
serious problems in the network
performance.
4.111
WSC phase difference jammed to zero reading
Name
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109 (125)
MENU
BTS Alarm Descriptions
WSC phase difference jammed to zero
reading
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WSC, WMC
Meaning
The WSC phase measurement is jammed
and the tuning operation is degraded.
The problem can be caused by a WSC
fault or a too fast frequency change on
the Iub.
Event type
Start / Cancel
Unit status
Degraded
Effect
The BTS master clock (OCXO) is in the
hold-over mode because it cannot use the
synchronisation reference information.
The BTS air interface stability is not
affected, but the accuracy starts to drift
slowly. It may take even several weeks
before the BTS/RAN operations start to
be affected.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED (WMC or only one WSC)
7652 BASE STATION NOTIFICATION (if
redundant WSC available)
LED display
Blinking red (WCS)
Instructions
1. If the basic accuracy of the Iub signal is
in order but there is too much instability
(the jitter/wander is outside the
acceptable limits), the synchronisation
of the transmission network must be
corrected. The limits for the jitter/
wander are defined in the ITU-T G.823.
No actions on the BTS are needed.
2. Reset the site and wait about 10
minutes.
3. Try a power-on reset. If the alarm
reappears, replace the unit.
If the alarm reappears during the next
few weeks or the clock seems unstable,
replace the unit.
Background information:
The principle in the mobile network is that
the synchronisation goes from MSC =>
RNC => BTS. But in reality that chain
might be broken somewhere and, for
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example, when using leased lines the
BTS may take the reference
synchronisation from the transmission
network of another operator. This does
not harm the system if also the
synchronisation of the leased line service
provider is accurate/stable enough. The
BTS uses the incoming synchronisation
signal as a reference for the Air interface,
the accuracy requirement of which is set
by 3GPP.
4.112
WSC switch unsuccessful
Name
WSC switch unsuccessful
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; Triplemode
Detecting unit
WAM
Fault source
Redundant WSC
Meaning
The WSC recovery switch over failed.
Event type
Start
Unit status
Working
Effect
The BTS is not operational because the
active WSC was removed or it is faulty
and the recovery switch was
unsuccessful. There is no working WSC
unit and the synchronisation does not
work.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
Green
Instructions
1. Fast tune the active unit.
2. Block/unblock the alarming unit. This
may cause a BTS reset.
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WSC/WMC transmission clock missing
Name
WSC/WMC transmission clock missing
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
# Nokia Corporation
111 (125)
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BTS Alarm Descriptions
Detecting unit
WSC/WMC
Fault source
WSC/WMC
Meaning
The clock of the BTS, the WSC/WMC
unit, uses the Iub or the signal received
from an external clock as a clock
reference. The signal is routed through
the AXC and WCI to the WSC. This alarm
is generated if the WCI does not receive
the clock reference signal.
Event type
Start / Cancel
Unit status
Degraded
Effect
Tuning does not follow the external
reference.
The BTS continues its operation with its
own oven oscillator.
The BTS can function properly for a few
days without an external reference, but
the network performance may start to
decrease gradually.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red (set by the WSC/WMC itself)
Instructions
1. Check the other transmission-related
alarms, example, link-breaks.
2. Check the AXC settings.
3. Check the transmission cablings.
4. Replace the WCI unit.
4.114
WSMA ST-bus error
Name
WSMA ST-bus error
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; Triplemode
Detecting unit
WSM
Fault source
Alarming WSM, (cable)
Triple-mode: WTR (cable)
Meaning
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The TX signal is transported from the
WSP unit to all WTR units via the WSMs.
The WSM units in different subracks are
connected to each other via the ST
buses. This alarm is generated when the
WSM unit detects errors in the incoming
ST bus from the adjacent WSM unit.
The reason for the failure is the cable
between the WSM front panels or the
WSM units indicated in the alarm.
Event type
Transient
Unit status
Working
Effect
The capacity drops. The cell is lost.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
N/A
Instructions
1. Run the WCDMA BTS loop test.
2. Check the WSM cables.
3. Replace the units indicated in the alarm
one by one and check whether the
problem is cleared. Refer to the
document WCDMA BTS
Troubleshooting Instructions.
4.115
WSMA T-bus error
Name
WSMA T-bus error
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WSM
Fault source
WSP
Meaning
The signal is transported from the WSP
unit to the WTR unit via the WSM. This
alarm is generated when the WSM unit
detects errors in the incoming T-bus from
the WSP unit.
The reason for the failure is probably the
WSP or WSM unit. The unit may have
been installed incorrectly or the backplane
cabling is faulty.
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Event type
Transient
Unit status
Working
Effect
The capacity drops.
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BTS Alarm Descriptions
The WTR and WSP capacity in the
subrack remains unused.
Reported alarms
7652 BASE STATION NOTIFICATION
LED display
N/A
Instructions
1. Replace the units indicated in the alarm
one by one and check whether the
problem is cleared.
Refer to the document WCDMA BTS
Troubleshooting Instructions.
4.116
WSMB does not receive frame clock
Name
WSMB does not receive frame clock
Product
Supreme; Optima; Triplemode
Detecting unit
WSMB
Fault source
WCI
Meaning
The WSMB does not receive the System
Frame Clock (SFCLK) correctly from the
WCI unit.
This fault may appear, if the only clock
unit (WSC) is removed.
Event type
Start / Cancel
Unit status
Degraded
Effect
The BTS capacity is degraded.
The WTR and WSP capacity in the
subrack is not used.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Blinking red
Instructions
1. Block/unblock the alarming WSM.
Note
This will cause BTS reset.
2. Replace the WCI unit and check
whether the alarm is cleared.
3. Check the backplane cables and
connectors.
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4.117
WSMB RR-bus error
Name
WSMB RR-bus error
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; Triplemode;
MetroSite 50
Detecting unit
WSMB/WMC
Fault source
WTR
Meaning
The signal is transported from the WTR to
the WSP via the WSM. This alarm is
generated when the WSM/WMC unit
detects errors in the incoming RR bus
from the WTR unit.
The reason for the failure is probably the
WTR or WSMB/WMC unit. The unit may
have been installed incorrectly or the
backplane cabling is faulty.
Event type
Start
Unit status
Out of order
Effect
The capacity drops. The cell is lost. In
most cases, this generates an R bus error
alarm and the cell is blocked.
Reported alarms
7653 CELL FAULTY (TX/RX-WTR)
7654 CELL OPERATION DEGRADED
(RX-WTR)
LED display
Stable red
Instructions
1. Run the WCDMA BTS loop test.
2. Replace the units indicated in the alarm
one by one and check whether the
problem is cleared.
3. Check the backplane cables and
connectors. Refer to the document
WCDMA BTS Troubleshooting
Instructions.
4.118
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WSMB SR-bus error
Name
WSMB SR-bus error
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; Triplemode
Detecting unit
WSM
Fault source
Adjacent/alarming WSM, (cable)
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BTS Alarm Descriptions
Triple-mode: WTR (cable)
Meaning
UltraSite:
The RX signal is transported from the
WTR unit to all WSP units via the WSMs.
The WSM units in different subracks are
connected to each other via the SR
buses. This alarm is generated, when the
WSM unit detects errors in the incoming
SR bus from the adjacent WSM unit. The
reason for the failure is the cable between
the WSM front panels or the WSM units
indicated in the alarm.
Triple-mode:
The RX signal is transported from the
WTR30 and WRT20 units (connected to
the SR bus) to the WSP units via the SR
bus. This alarm is generated, when the
WSM detects errors in the incoming SR
bus from the WTR unit.
The reason for the failure is the WSM or
WTR unit or the cable between the WSM
front panel and the backplane.
Event type
Start
Unit status
Degraded
Effect
The capacity drops. The cell is lost. In the
most cases, this generates an R bus error
alarm and the cell is blocked.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Blinking red
Instructions
1. Run the WCDMA BTS loop test.
2. Check the WSM cables.
3. Replace the units indicated in the alarm
one by one and check whether the
problem is cleared. Refer to the
document WCDMA BTS
Troubleshooting Instructions.
4.119
116 (125)
WSMB ST-bus error
Name
WSMB ST-bus error
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; Triplemode
Detecting unit
WSM
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Fault source
Alarming WSM, (cable)
Triple-mode: WTR (cable)
Meaning
The TX signal is transported from the
WSP unit to all WTR units via the WSMs.
The WSM units in different subracks are
connected to each other via the ST
buses. This alarm is generated when the
WSM unit detects errors in the incoming
ST bus from the adjacent WSM unit.
The reason for the failure is the cable
between the WSM front panels or the
WSM units indicated in the alarm.
Event type
Start
Unit status
Degraded
Effect
The capacity drops. The cell is lost.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Blinking red
Instructions
1. Run the WCDMA BTS loop test.
2. Check the WSM cables.
3. Replace the units indicated in the alarm
one by one and check whether the
problem is cleared. Refer to the
document WCDMA BTS
Troubleshooting Instructions.
4.120
WSMB T-bus error
Name
WSMB T-bus error
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; Triplemode;
MetroSite 50
Detecting unit
WSM/WMC
Fault source
WSP
Meaning
The signal is transported from the WSP
unit to the WTR unit via the WSM. This
alarm is generated when the WSM unit
detects errors in the incoming T-bus from
the WSP unit.
The reason for the failure is probably the
WSP or WSM unit. The unit may have
been installed incorrectly or the backplane
cabling is faulty.
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Event type
Start
Unit status
Out of order
Effect
The BTS capacity is decreased.
The WTR and WSP capacity in the
subrack remains unused.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
Instructions
1. Run the WCDMA BTS loop test.
2. Check the WSM cables.
3. Replace the units indicated in the alarm
one by one and check whether the
problem is cleared. Refer to the
document WCDMA BTS
Troubleshooting Instructions.
4.121
118 (125)
WSP PCI-bus failure
Name
WSP PCI-bus failure
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WSPC
Fault source
WSPC
Meaning
There is a fault in the internal WSP PCI
bus target (DSP) connections. Some of
the WSP DSP processors may be broken
and out of use.
Event type
Start
Unit status
Out of order
Effect
The WSP unit resources are not
available. The BTS capacity decreases.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
Instructions
Replace the alarming unit.
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4.122
WSP unit internal failure
Name
WSP unit internal failure
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WAM
Fault source
WSP
Meaning
The WAM and WSP are not
synchronised.
Event type
Start
Unit status
Out of order
Effect
The BTS capacity decreases.
Reported alarms
7651 BASE STATION OPERATION
DEGRADED
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
4.123
WTR internal clock faulty
Name
WTR internal clock faulty
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WTR
Fault source
WTR
Meaning
The WTR internal system clock is
missing. This can be caused by a missing
or bad quality reference clock signal from
the WSC, or a WTR unit HW failure. The
transmitted and received frequencies are
incorrect.
Event type
Start
Unit status
Out of order
Effect
The related cells are disabled.
Reported alarms
7653 CELL FAULTY (TX/RX-TRX)
7654 CELL OPERATION DEGRADED
(RX-TRX)
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LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
3. Check the backplane cables and
connectors.
4.124
WTR internal clock faulty
Name
WTR internal clock faulty
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WTR
Fault source
WTR
Meaning
The WTR VCXO PLL is not locked. This
can be caused by a missing or bad
quality reference clock signal from the
WSC or a WTR unit HW failure. The
transmitted and received frequencies are
incorrect.
Event type
Start
Unit status
Out of order
Effect
The related cells are disabled.
Reported alarms
7653 CELL FAULTY (TX/RX-WTR)
7654 CELL OPERATION DEGRADED
(RX-WTR)
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
3. Check the backplane cables and
connectors.
4.125
120 (125)
WTR local oscillator not locked
Name
WTR local oscillator not locked
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
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Detecting unit
WTRB
Fault source
WTRB
Meaning
The TX IF synthesizer (common to both
TX chains) cannot lock to the defined
frequency.
Event type
Start / Cancel
Unit status
Out of order
Effect
The related cells are disabled.
Reported alarms
7653 CELL FAULTY (TX-WTR)
7654 CELL DEGRADED (RX-WTR)
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
4.126
WTR loop synthesizer not locked
Name
WTR loop synthesizer not locked
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WTR
Fault source
WTR
Meaning
The RF loop does not function. The
transmitter output signal is not downconverted to the receiver frequency.
Event type
Start / Cancel
Unit status
Working
Effect
The RF loop tests do not function. The
normal RX and TX functionality of the
WTR can continue undisturbed.
Reported alarms
7655 CELL NOTIFICATION
LED display
Stable green
Instructions
1. Try to perform the loop test again.
2. Block/unblock the alarming unit.
3. Replace the alarming unit.
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4.127
WTR output power decreased
Name
WTR output power decreased
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WTR
Fault source
WTR
Meaning
The TX1 RF and/or TX2 RF signal level
of the main RF output is lower than the
predetermined level.
Event type
Start
Unit status
Out of order
Effect
The related cells are disabled.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
4.128
WTR output power fault
Name
WTR output power fault
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WTRB
Fault source
WTRB
Meaning
An amplifier stage is out of order in the
TX chain. The TX is out of order and
needs to be shut down. The downlink
transmission of the TX must be stopped.
Event type
Start
Unit status
Out of order
Effect
The related cells are disabled.
Reported alarms
7653 CELL FAULTY
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
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4.129
WTR power supply voltage fault
Name
WTR power supply voltage fault
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode
Detecting unit
WTRA
Fault source
WTRA
Meaning
There is a fault in the power feed or RF
cabling, or there is external interference.
One or more critical power supply
voltages or BIAS currents are outside the
allowed range.
Event type
Start / Cancel
Unit status
Out of order
Effect
The WTR does not transmit.
One or both of the WTR receivers are not
receiving. If either of the receivers is
receiving, the cell is operational, but the
cell performance is degraded due to a
missing diversity receiver.
Reported alarms
7653 CELL FAULTY (TX/RX-TRX)
7654 CELL OPERATION DEGRADED
(RX-TRX)
LED display
Stable red
Instructions
1. Block/unblock the WTR unit belonging
to the alarming cell.
2. Block/unblock the WAF unit belonging
to the alarming cell.
3. Check the RF cabling, connectors,
WTR backplane connectors, external
devices in the antenna line (for
example, MHAs), and external
interference of RX band (with a
spectrum analyser). Refer to the
document WCDMA BTS
Troubleshooting Instructions.
4.130
WTR RT-bus fault
Name
WTR RT-bus fault
Product
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BTS Alarm Descriptions
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WTR
Fault source
WTR
Meaning
The bus clock signal is corrupted or
missing in the RT bus. The signal
frequency should be exactly half of the
system clock frequency.
Event type
Start / Cancel
Unit status
Out of order
Effect
The related cells are disabled.
Reported alarms
7653 CELL FAULTY (TX/RX-TRX)
7654 CELL OPERATION DEGRADED
(RX-TRX)
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. Check the WSM, WSP and WTR.
Note
The problem can be in the unit connector or
backplane cablings.
4.131
124 (125)
WTR synthesizer is not locked
Name
WTR synthesizer is not locked
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WTR
Fault source
WTR
Meaning
The TX & RX RF synthesizer or the RX
IF synthesizer is not locked (or the RF
synthesizer buffer amplifier is faulty). The
output frequency of the transmitter can be
wrong or missing, or the receiver might
receive a wrong frequency or is not
receiving.
Event type
Start
Unit status
Out of order; Degraded
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Effect
The WTR cannot transmit and/or receive
anything depending on which synthesizer
(TX/RX) is faulty.
Reported alarms
7653 CELL FAULTY (TX/RX-TRX)
7654 CELL OPERATION DEGRADED
(RX-TRX)
7655 CELL NOTIFICATION (RX-TRX)
LED display
Stable red
Instructions
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
4.132
WTR temperature is high
Name
WTR temperature is high
Product
Supreme; Optima; Optima IBBU; Optima
Compact RF Extension; MetroSite;
Triplemode; MetroSite 50
Detecting unit
WTR
Fault source
WTR
Meaning
The internal temperature of the WTR is
dangerously high.
Event type
Start / Cancel
Unit status
Out of order
Effect
The related cells are disabled.
Reported alarms
7653 CELL FAULTY (TX/RX-WTR)
7654 CELL OPERATION DEGRADED
(RX-WTR)
LED display
Stable red
Instructions
1. Check the other active temperature or
cooling fan-related alarms.
2. If no reason can be found, the sensor is
probably broken. Replace the unit.
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