Uploaded by sahadkappaad

communication

advertisement
COMMUNICATIO
N
PREPARED BY:
Sahad
1|Page
TABLE OF INDEX
PAGE 3 INTRODUCTION
03
Description of Topic of Study
03
Significance of Topic of Study
03
Overview of Research Strategies
03
PAGE 4 TO 7 PRESENTAION
04-07
What Is Communication
04
Types Of Communication
04
Communication Process
05
Communication Systems
06-07
PAGE 6
2|Page
CONCLUSION
08
INTRODUCTION
This topic gives you an overview of communication and
introduces you to the main elements in the communication
process. It also highlights the importance of writing clear,
positive messages and offers you some basic tips and
guidelines on
this form of communication so that you may become more proficient in the kind
of writing needed at home as well as in the college and workplace. You will also
learn about some of the common pitfalls which may impede the effectiveness of
written communication.
Communication meaning has changed drastically throughout only a couple of
years since the advent of technology. Earlier communication meant having to
converse about feelings, emotions, views, and ideas all while sitting before one
another or in a group. With technology, one can communicate via email where
one can send a message to an entire group.
The influx of smartphones has brought about an entirely different culture of
communication. Smartphones have cameras that make it easier to communicate
via video calls and conference calls between a group of people are also possible
today. This generation of millennials is also adapting to social media platforms
like Twitter, Facebook, and Instagram for business and personal communication
as well.
However, with the rapid changes in technology the fact that only good
communication will get the job done remains unchanged. Before understanding
the ways to better communicate with others we should understand the parts and
types of communication.
3|Page
PRESENTATION
What is Communication?
Communication is a process that involves sending and receiving of messages
through a verbal and non-verbal method. The sender sends a message, the
receiver receives a message and sends it back with the feedback to the sender
again.
Types of Communication
The four main categories of communication are
Verbal – It is a method that uses speech in the form of speaking to convey
a message or information. It is the most popular and effective mode of
communication, usually practiced during video conferences, phone calls,
presentations, one-on-one conversations, and meetings. It supports both
nonverbal and written communication.
Nonverbal – It is basically a practice of gestures, facial expressions, and
body language to send information. It can be implemented intentionally
and unintentionally when communicating. For instance, a person can smile
unintentionally when they hear an interesting piece of information or a
pleasant idea.
Written – It is all about typing, printing symbols, numbers, letters, and
writing to send a piece of information. Sometimes used to record
information for evidence or reference purpose. In general, the written style
of communication is used in books, blogs, pamphlets, memos, and letters to
share and spread information. In the workplace, e-mail is a common
example of written communication.
Visual – It uses art, photographs, sketches, graphs, charts, and drawings, to
pass on the information. It is used especially during presentations to
4|Page
present to give a visual effect and support written or verbal
communication.
Communication Process
The communication is a process that starts with the development of thoughts by
a sender who conveys the message using a various channel to the receiver, who
then sends him a message as feedback. There are seven main components of the
communication process:
Sender – Here, the sender conceptualizes the idea or the conversation he
wants to convey it to the recipient.
Encoding – Now the sender starts the encoding process where he utilizes
words or non-verbal means to translate the thought into a message.
Message – After encoding, the sender receives the message that he wants
to send.
Communication Channel – The sender then decides through which
medium or channel he/she wants to send the message to the recipient.
They must choose the channel to have an effective and correct
interpretation of a message to the recipient.
Receiver – The receiver receives the message and tries to comprehend in
the best possible way.
Decoding – In this step, the receiver translates the sender’s information
and tries to perceive it most suitably.
Feedback – It is the last step of the communication process that assures the
recipient, has received the information and understood correctly as the
sender designed it.
5|Page
Communication Systems
The communication system is a system which describes the information exchange
between two points. The process of transmission and reception of information is
called communication. The major elements of communication are the Transmitter
of information, Channel or medium of communication and the Receiver of
information.
Types Of Communication Systems
Depending on Signal specification or technology, the communication system is
classified as follows:
(1) Analog
Analog technology communicates data as electronic signals of varying frequency
or amplitude. Broadcast and telephone transmission are common examples of
Analog technology.
(2) Digital
In digital technology, the data are generated and processed in two states: High
(represented as 1) and Low (represented as 0). Digital technology stores and
transmits data in the form of 1s and 0s.
6|Page
Depending on the communication channel, the communication system is
categorized as follows:
1. Wired (Line communication)

Parallel wire communication

Twisted wire communication

Coaxial cable communication

Optical fiber communication
2. Wireless (Space communication)

Ground wave communication

Skywave communication

Space wave communication

Satellite communication
Examples Of Communication Systems
The following are a few examples of communication systems:
1. Internet
2. Public Switched Telephone network
3. Intranet and Extranet
4. Television
7|Page
In this chapter we have reviewed why effective communication matters to organizations.
Communication may break down as a result of many communication barriers that may
be attributed to the sender or receiver. Therefore, effective communication requires
familiarity with the barriers. Choosing the right channel for communication is also
important, because choosing the wrong medium undermines the message. When
communication occurs in the cross-cultural context, extra caution is needed, given that
different cultures have different norms regarding nonverbal communication, and
different words will be interpreted differently across cultures. By being sensitive to the
errors outlined in this chapter and adopting active listening skills, you may increase
your communication effectiveness.
8|Page
Download