Introduction to Management 1 Management Definitions According to Harold Koontz, Management is the art of getting things done through and with people in formally organized groups. Harold Koontz According to Peter Drucker, Management is a multipurpose organ that manages business, managers, workers, and work. Peter Drucker 2 Management Definitions Contd. Management is a process of designing and maintaining an environment where individuals working in groups efficiently accomplish selected aims - Koontz and Heinz Weihrich. Heinz Weihrich. Management is the effective utilization of human and material resources to achieve the enterprise objectives – Willian F. Glueck. Willian F. Glueck 3 Management as an Activity: Management is an activity just like playing, studying, teaching, etc. • As activity management has been defined as the art of getting things done through other people’s efforts. • Management is a group activity wherein managers do to achieve the objectives of the group. The activities of management are: Interpersonal activities, Decisional activities, Informative activities 4 Management as a Process Management is considered a process because It involves a series of interrelated functions. • It consists of getting the objectives of an organization and taking steps to achieve objectives. • The management process includes planning, organizing, staffing, directing, and controlling functions. Management as a process has the following implications: • Social Process: Interactions among people. • Integrated Process: Management brings human, physical, and financial resources together to put into the effort. • Continuous Process: Management involves continuously identifying and solving problems • Interactive process: Managerial functions are contained within each other. 5 Management as a Team : • As a group of persons, management consists of all those responsible for guiding and coordinating other persons' efforts. • These persons are managers who operate at different levels of authority (top, middle, operating). Management as an Economic Resource • Like land, labor, and capital, management is an essential factor of production. • Management occupies the central place among productive factors as it combines and coordinates all other resources. 6 Management as an Academic Discipline • Management has emerged as a specialized branch of knowledge. It comprises principles and practices for the effective management of organizations. • Management has become a popular field of study in institutes and offers a rewarding and challenging career. Management as a Group • Management means the group of persons occupying managerial positions. It refers to all those individuals who perform managerial functions. • All the managers, e.g., the chief executive (managing director), departmental heads, supervisors, and so on, are collectively known as management. 7 Organization An organization is a social arrangement, which pursues collective goals, controls its performance, and has a boundary separating it from its environment. Organizations consist of individuals who work together and depend on one another; what brings them together is the common goal they are striving to achieve. 8 9 10 11 12 13 14 Management is Art or Science ?? 15 16 17 18 19 20 21 22 Management: Science or Art? Art • Know-how • Practice Science • Knowledge • Theory 23 Management is both Science and Art • It has an organized body of knowledge but requires necessary skills on the part of the manager • Science provides knowledge about certain things, and Art teaches us to do certain things by the application of knowledge and skills A manager should be an Applied Scientist. 24 25 26 27 44 45 46 47 48 49 50 Types of decisions Decisions are part of the manager's remit. Difficult choices may have to be made for the common good of the organization. There are three types of decisions in business: •Strategic •Tactical •Operational 51 52 53 54 55 56 57 58 59 Managerial Roles For better understanding, Mintzberg categorized all activities into ten managerial roles performed over a day. These are as follows: 60 61 Interpersonal Roles 1. Figurehead – includes symbolic duties which are legal or social in nature. E.g., Cutting the ribbon at the ceremony for the opening of a new building 2. Leader – includes all aspects of being a good leader. This involves building a team, coaching the members, motivating them, and developing strong relationships. E.g., Helping subordinates to set monthly performance goals 3. Liaison – includes developing and maintaining a network outside the office for information and assistance. E.g., Representing the retail sales division of the company at a regional sales meeting 62 Informational Roles 1. Monitor – includes seeking information regarding the issues affecting the organization. Also, this includes internal as well as external information. E.g., Finding out about legal restrictions on new product technology 2. Disseminator – On receiving any important information from internal or external sources, the exact needs to be disseminated or transmitted within the organization. E.g., Providing current production figures to workers on the assembly line 3. Spokesperson – Managers represent and speak for their organization. In this role, you're responsible for transmitting information about your organization and its goals to the people outside it. 63 Decisional Management Roles The managerial roles in this category involve using information. 1.Entrepreneur – As a manager, you create and control organizational change. This means solving problems, generating new ideas, and implementing them. 2.Disturbance Handler – When an organization or team hits an unexpected roadblock, the manager must take charge. You also need to help mediate disputes within it. 3.Resource Allocator – You'll also need to determine where organizational resources are best applied. This involves allocating funding and assigning staff and other organizational resources. 4.Negotiator – You may be needed to take part in and direct important negotiations within your team, department, or organization. 64 The Croods Breakfast https://www.youtube.com/watch?v=HKY_ZBU_Cdo 65 Googlers, I have some difficult news to share. We’ve decided to reduce our workforce by approximately 12,000 roles. We’ve already sent a separate email to employees in the US who are affected. This process will take longer in other countries due to local laws and practices. This will mean saying goodbye to some incredibly talented people we worked hard to hire and have loved working with. I’m deeply sorry for that. The fact that these changes will impact the lives of Googlers weighs heavily on me, and I take full responsibility for the decisions that led us here. Over the past two years, we’ve seen periods of dramatic growth. To match and fuel that growth, we hired for a different economic reality than the one we face today. I am confident about the massive opportunity in front of us thanks to the strength of our mission, the value of our products and services, and our early investments in AI. To fully capture it, we’ll need to make tough choices. So, we’ve undertaken a rigorous review across product areas and functions to ensure that our people and roles align with our highest company priorities. The roles we’re eliminating reflect the outcome of that review. They cut across Alphabet, product areas, functions, levels, and regions. To the Googlers who are leaving us: Thank you for working so hard to help people and businesses everywhere. Your contributions have been invaluable, and we are grateful for them. While this transition won’t be easy, we’re going to support employees as they look for their next opportunity. 66 -Sundar In the US: •We’ll pay employees during the full notification period (minimum 60 days). •We’ll also offer a severance package starting at 16 weeks salary plus two weeks for every additional year at Google, and accelerate at least 16 weeks of GSU vesting. •We’ll pay 2022 bonuses and remaining vacation time. •We’ll be offering 6 months of healthcare, job placement services, and immigration support for those affected. •Outside the US, we’ll support employees in line with local practices. As an almost 25-year-old company, we’re bound to go through difficult economic cycles. These are important moments to sharpen our focus, reengineer our cost base, and direct our talent and capital to our highest priorities. Being constrained in some areas allows us to bet big on others. Pivoting the company to be AI-first years ago led to groundbreaking advances across our businesses and the whole industry. Thanks to those early investments, Google’s products are better than ever. And we’re getting ready to share some entirely new experiences for users, developers and businesses, too. We have a substantial opportunity in front of us with AI across our products and are prepared to approach it boldly and responsibly. All this work is a continuation of the “healthy disregard for the impossible” that’s been core to our culture from the beginning. When I look around Google today, I see that same spirit and energy driving our efforts. That’s why I remain optimistic about our ability to deliver on our mission, even on our toughest days. Today is certainly one of them. I’m sure you have many questions about how we’ll move forward. We’ll be organizing a town hall on Monday. Check your calendar for details. Until then, please take good care of yourselves as you absorb this difficult news. As part of that, if you are just starting your work day, please feel free to work from home today. -Sundar 67