Salesforce Student Group Universidad de Montemorelos 2019 Kickoff Meeting Introduction to Salesforce What exactly is Salesforce? Why is learning Salesforce important? What is Salesforce Ohana? What will the student group be doing this semester? What is Salesforce? What is a Customer Relationship Management (CRM) System? “A strategy for managing an organizations relationships and interactions with customers and potential customers.” - Salesforce.com Organizes the information Records customer contact information ex. Email, telephone, website, social media profile Gives a complete record of individuals and companies Improves customer relationship management Creates a 360 view of the customer and their interactions with the business Salesforce Clouds Why is learning Salesforce important? The Salesforce Economy Creating millions of jobs and millions of Trailblazers 3.3M $859B New jobs by 2022 GDP impact by 2022 10M Trailblazers by 2022 1 in 4 Trailhead users found a new job Source 1. IDC White Paper sponsored by Salesforce, The Salesforce Economy Forecast: 3.3 Million New Jobs, $859 Billion New Business Revenues to Be Created from 2016 to 2022, October 2017 2. Nucleus Research sponsored by Salesforce, The Real Economic Impact of Trailhead, March 2018. Job Opportunities • Salesforce.com • App Exchange Companies • Consulting Companies • Companies that use Salesforce Customer Success Platform Connect to your customers in a whole new way 83% of Fortune 500 companies use Salesforce What is Salesforce Ohana? A Culture of Engaging All Stakeholders Trust Deliver the most trusted infrastructure and communicate openly. Customer Success Focus on customer success to drive mutual growth. Innovation Empower Trailblazers with technology to succeed in the Fourth Industrial Revolution Equality Respect and value a diversity of people. The Salesforce MVPs Community Includes Everybody Community Groups Student Groups Vetforce Women in Technology ISVs & SIs Strategy Technology What will the student group be doing this semester? Mission: Build a vibrant, world wide student community that is supported by Salesforce employees and the community, to help students learn Salesforce skills, build their network, and blaze their trail into the Salesforce ecosystem. Employers Struggle to Find People with Skills they Need Employers Recent Grads % 81 of companies struggle to find talent Source: Survey by Randstad US, 2016 % 71 of employers think recent grads are unprepared 18 More than learning skills… + Learn Technical or Business Skills + Support each other while learning Get career advice and mentorship + + Ask questions = Build their network Become Job-ready! Opportunities • Learn Salesforce through Salesforce Trailhead • Networking opportunities • Joint user group events • Speaker panels • Career fairs • Volunteering events • Certification funding? • Dreamforce? Upcoming meetings • Martes, 17 septiembre • Martes, 15 octubre • Martes, 19 noviembre 7:15- 8:45pm 7:15-8:30pm 7:15-8:30pm Next Steps 1. 2. 3. 4. Sign up for a Salesforce developer account Create a trailhead account Log into the trailblazer community Sign up for the trailblazer community group 1 2 3 2 4 – Follow instructions for signing up 24 1. Sign up for a Salesforce developer account Go to: developer.salesforce.com/signup Role: Developer Company: Universidad de Montemorelos Please create a developer account even if you already have a trailhead account! 2. Create a Trailhead account Sign up with your developer edition credentials 26 3. Log into the Trailblazer Community https://trailblazer.salesforce.com 1. Click “Featured Groups” 2. Click “Student Groups by Region” 3. Find the Universidad de Montemorelos group 4. Feel free to join other user groups and set notification preferences 4. Sign up for Trailblazer Community Groups 1. Create an account 2. Click “Find Groups” and search “Boulder” 3. RSVP and check in for the kickoff event 28 Start blazing your trail! Salesforce Career Exploration for Students Trailhead Basics