MODULE CONTENT
Unit of Competency
RECEIVE AND RESPOND TO WORKPLACE COMMUNICATION
Module Title
RECEIVINGAND RESPONDINGTO WORKPLACE COMMUNICATION
Module Descriptor
Nominal Duration
This unit covers the knowledge, skills and attitudes required to receive,
respond and act on verbal and written communication.
12 hours
Summary of the Learning Outcomes:
Upon completion of this module the student must be able to:
LO1. Follow routine spoken messages
LO2. Perform workplace duties following written notices