OAM ANSWER KEY Defining goals and setting objectives is part of the organizing function of management. The correct answer is: False Organizing is important because it All of the given choices Neoclassical approach focuses on workers. True Authority is the process by which a manager assigns a portion of his total work load to others. False One of the basic types of departmentalization presented included: Functional A corporation is a separate legal entity distinct from its owners. The correct answer is: True TRUE OR FALSE: Planning guarantees organizational success. TRUE A programmed decision is: A repetitive decision that can be handled by a routine approach. Which of the following is not considered as an internal strength of firms that succeed in cost leadership The correct answer is: Access to leading scientific research It is NOT easy to enter an industry if there is: The correct answer is: All of the given option Which of the following is considered as a Social Factor? The correct answer is: Career attitudes Non programmed decisions are most likely to be made by: Middle management It is the core of planning. Decision making Benchmarking is one source of alternative solutions that is coming into wider use. True Mintzberg classified the activities for monitoring, disseminating and being a spokesperson as part of a manager's ____ role. The correct answer is: Informational The first step in decision making is generating and assessing alternatives. False The final phase of the decision-making process is: Evaluating decision effectiveness. This refers to quantitative planning to decide how to allocate money to accomplish company goals. The correct answer is: Budgets It is choosing a goal and developing a method of strategy to achieve that goal. The correct answer is: Planning The corporation is the only legal form of business ownership. The correct answer is: True A comprehensive managerial system that integrates many key managerial activities in a systematic manner and consciously directed toward the effective and efficient achievement of organizational and individual objectives. The correct answer is: Management by objectives Distinguishes a managerial position from a non-managerial one. The correct answer is: Coordinating and integrating others' work Mintzberg identifies twelve managerial roles grouped into three classes: Interpersonal, inter-organizational, and decisional. The correct answer is: The statement contains two errors. Supervisory management spends most of his/her time: The correct answer is: Directing and controlling Strategic planning is done by: The correct answer is: Top managers Which of the following is not included in our definition of management? The correct answer is: Balancing efficiency against effectiveness The five needs expressed in Maslow's hierarchy are: Physiological, safety, social, esteem and self-actualization Behavioral Science Approach is an extension of the ______. Human Relations Approach When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using __________ skills. The correct answer is: Technical Modern managers are: The correct answer is: All of the given options. A successful person in which of the following positions may be promoted to a management position? The correct answer is: All of the options may lead to successful management positions Which statement is wrong? The correct answer is: Disseminator role is under Interpersonal managerial roles They manage the activities of other managers. The correct answer is: Middle managers In the twenty-first century the four functions of management are: The correct answer is: planning, organizing, controlling, and leading employees Which is Characteristic for Organization? The correct answer is: All of the given options Individuals in organizations who direct the activities of others. The correct answer is: Managers _____ in businesses and organizations is the function that coordinates the efforts of people to accomplish goals and objectives using available resources efficiently and effectively: The correct answer is: Management Which of the following best describes Maslow's hierarchy of needs? The correct answer is: It is a highly flawed model, although it does recognize that people are motivated differently. ____ bridges the gap from where we are to where we want to go. The correct answer is: Planning It is a system that operates in continual interaction with its environment. The correct answer is: Open System It combines tech with business to get people the information they need to do their jobs better/faster/smarter. The correct answer is: Management Information System The application of scientific principles to management is called: The correct answer is: Scientific management It is concerned with managing the process that converts inputs into outputs. The correct answer is: Operations management The offering of employee health insurance addresses which of Maslow's needs? The correct answer is: Safety What characteristics is not a key feature of the 'Open System' model of management? The correct answer is: Morale Systems theory holds that: The correct answer is: The whole is greater than the sum of the parts. Which of the following is not an example of bureaucratic functioning in organizations? The correct answer is: Advertising and marketing brochures Fayol's functions of management include: The correct answer is: Planning, commanding, organizing, coordinating, controlling. Which one of the following is not a characteristic of a bureaucratic organization? The correct answer is: Change Which of the following is not a feature of a bureaucracy? The correct answer is: Generalism The main schools of management thought are: The correct answer is: Classical, human relations, systems, contingency. The study of management theory is important for which of the following reasons: The correct answer is: Management theories are interpretive and evolve with organizational changes. Humanistic realities were originally advocated by: The correct answer is: Maslow Which of the following is most closely associated with Henry Fayol? The correct answer is: Classical Management School A small business owned by one person can only be set up as a sole proprietorship. The correct answer is 'False'. Used to describe a framework for the analysis of macro environmental factors: The correct answer is: PEST Analysis Which of the following is not considered as an internal strength of firms that succeed in cost leadership The correct answer is: Access to leading scientific research These factors include demographic and cultural aspects of the external macro environment and affect customer needs and the size of potential markets. The correct answer is: Social factors PEST stands for: The correct answer is: Political, Economic, Social, Technological Which of the following is an opportunity for an organization? The correct answer is: Rapid market growth The simplest form of business ownership is a: The correct answer is: Proprietorship A sole proprietorship is the simplest form of business organization. The correct answer is 'True'. The form of business organization that has the largest sales volume is the: The correct answer is: Corporation Which of the following is a Threat for an organization? The correct answer is: Economic downturn Which of the following does not form part of a firm's macro-environment? The correct answer is: internal environment The agreement to form a partnership may be oral, written, or implied from the conduct of the parties. The correct answer is 'True'. Which of the following is an advantage of a sole proprietorship? The correct answer is: All of the given options The main disadvantage of a general partnership is The correct answer is: the unlimited liability of the partners A _______ is a business with two or more owners: The correct answer is: Partnership Mintzberg classified the activities of monitoring, disseminating and being a spokesperson as part of a manager’s ____ role. The correct answer is: Informational _____ in businesses and organizations is the function that coordinates the efforts of people to accomplish goals and objectives using available resources efficiently and effectively. The correct answer is: Management The application of scientific principles to management is called: The correct answer is: Scientific management This is something that at some time in the future may destabilize and/or reduce the potential performance of the organization. The correct answer is: Threat A company picnic addresses which of Maslow's hierarchy of needs: The correct answer is: Social PEST stands for: The correct answer is: Political, Economic, Social, Technological Individuals in organizations who direct the activities of others. The correct answer is: Managers In the twenty-first century the four functions of management are: The correct answer is: planning, organizing, controlling, and leading employees The first step in management by objectives is: The correct answer is: managers set goals for their departments The offering of employee health insurance addresses which of Maslow's needs? The correct answer is: safety Humanistic realities were originally advocated by: The correct answer is: Maslow Manage the activities of other managers. The correct answer is: Middle managers Planning is ______ and ______ function of management. The correct answer is: First and foremost Which of the following does not form part of a firm’s macro-environment? The correct answer is: internal environment Technical skills are most important for which of the following: The correct answer is: First line managers Which of the following does not form part of an organization’s microenvironment? The correct answer is: Statute legislation Strategic planning is done by: The correct answer is: Top managers A _____ is a business with two or more owners The correct answer is: Partnership Which of the following is an opportunity for an organization? The correct answer is: Rapid market growth Which of the following is an example of the Hawthorne experiments? The correct answer is: All of the given options Which of the following hygiene factors are in Herzberg's theories? The correct answer is: company policy and administration The three main types of managers include: The correct answer is: general, functional, and front-line managers Which is a characteristic for organization? The correct answer is: All of the given options Which of the following is not an assumption of Theory Y? The correct answer is: primary motivators are fear and money The most effective form of business organization for raising capital is the: The correct answer is: Corporation SWOT is an acronym for: The correct answer is: strengths, weaknesses, opportunities, threats Contingency plans anticipate changing conditions. The correct answer is 'True'. Programmed decisions are decisions that are made for situations that have occurred often in the past and allow decision rules to be developed to guide future decisions. The correct answer is 'True'. A major advantage of the Delphi technique over other group decision-making techniques is that bias effects of group interactions are eliminated. The correct answer is 'True'. The main difference between risk and uncertainty is that with risk you know the probabilities of the outcomes. The correct answer is 'True'. Programmed and structured are the two classifications of management decisions. The correct answer is 'False' Assumptions about the environment in which the plan is to be carried out. The correct answer is: Premises They are a complex set of goals, policies, procedures, rules, task assignments, steps to be taken, resources to be employed, and other elements necessary to carry out a given course of action. The correct answer is: Programs They are general statements or understandings that guide or channel thinking in decision making. The correct answer is: Policies These permit managers to delegate authority and maintain control over what their subordinates do. The correct answer is: Policies It means at the end of the period it should be possible to determine whether or not objective has been achieved. The correct answer is: Verifiable objectives It is a statement of expected results expressed in numerical terms. The correct answer is: Budget They are the ends toward which activity is aimed The correct answer is: Objectives It is the determination of the basic long-term objectives of an enterprise and the adoption of courses of action and allocation of resources necessary to achieve these goals. The correct answer is: Strategies _____develop and carry out tactical plans The correct answer is: Management by objectives In Setting goals the "S.M.A.R.T" stands for: The correct answer is: Specific, Measurable, Attainable, Realistic, Timely Planning helps management pull the individual to achieve common goals by The correct answer is: Provision of well-defined objectives To be effective, an organization must have clearly defined sets of goals and objectives. The correct answer is: False First-line supervisors are responsible for directing the day-to-day activities of operative employees. The correct answer is: True Short term goals are a means to achieve long term goals. The correct answer is: True Planning is choosing a goal and developing a method of strategy to achieve that goal. The correct answer is: True The first step in decision making is to: The correct answer is: Recognize need for a decision Decisions fall into two categories: The correct answer is: Programmed and nonprogrammed What are factors managers should consider in evaluating alternatives? The correct answer is: All of the given options A manager who is helping a customer return some shoes they purchased last week is dealing with what type of decision? The correct answer is: Programmed decision Problems are usually of the following type(s): The correct answer is: All of the given options. It is the ability of the decision maker to discover novel ideas leading to a feasible course of action. The correct answer is: Creativity A solution to a problem that is arrived at through an unstructured process of decision making is called a: The correct answer is: Non-programmed decision A decision for repetitive or routine problems for which the responses have been already been decided and been known to the person who will make the decision is called: The correct answer is: Programmed Planning guarantees organizational success. The correct answer is: False They are general statements or understandings that guide or channel thinking in decision making. The correct answer is: Policies Strategic planning is usually carried out by top management. The correct answer is: True It means at the end of the period it should be possible to determine whether or not objective has been achieved The correct answer is: Verifiable objectives Decision making is (simplistically) typically described as which of the following? The correct answer is: choosing among alternatives They spell out specific required actions or non-actions, allowing no discretion. The correct answer is: Rules They are a complex of goals, policies, procedures, rules, task assignments, steps to be taken, resources to be employed, and other elements necessary to carry out a given course of action. The correct answer is: Programs The function of management that determines the objectives of business and how best to achieve them is called: The correct answer is: Planning Which of the following is incorrect? The correct answer is: Planning is a one-time event. The last two steps in the planning process are implementation and control. The correct answer is: True where we are to where we want to go. The correct answer is: Planning Strategic objectives are set by: The correct answer is: Top management. The basic purpose or function or tasks of an enterprise or agency or any part of it. The correct answer is: Mission Comprehensive, long range planning, focusing on broad enduring issues is called: The correct answer is: Strategic planning. In Setting goals the “S.M.A.R.T” standing for: The correct answer is: Specific, Measurable, Attainable, Realistic, Timely It is the determination of the basic long-term objectives of an enterprise and the adoption of courses of action and allocation of resources necessary to achieve these goals. The correct answer is: Strategies Goals must be specific. The correct answer is: True They permit managers to delegate authority and maintain control over what their subordinates do. The correct answer is: Policies It means that the whole is greater than its parts. The correct answer is: Synergy Planning is a primary function of: The correct answer is: management Programmed decisions are more likely to occur at the top management level. The correct answer is: False The first step in the decision-making process is which of the following? The correct answer is: recognize need for a decision A company decision to diversify into new products and markets is an example of non-programmed decisions. The correct answer is: False Which one is benefit of planning? The correct answer is: All of the given options They are usually the simplest type of plan. The correct answer is: Rules The strategic planning process begins with: The correct answer is: defining the mission, vision, and values of the organization _____develop and carry out tactical plans. The correct answer is: Management by objectives _____ is the process of using the resources and personnel of an organization in an orderly way to achieve the objectives and long-term goals of the organization. The correct answer is: Organizing Which of the following applies to the matrix structure? The correct answer is: It attempts to merge the benefits of decentralization with co-ordination across all areas of the business The framework of interrelationships among individuals and departments that describe relationships of reporting and accountability is called: The correct answer is: Organizational structure What is the term used to define the number of subordinates directly controlled by a manager? The correct answer is: Span of management The divisional structure may contain which type of division(s)? The correct answer is: Both product and geographic divisions Which of the following can affect the span of management? The correct answer is: All of the given options. ____is a diagrammatic representation of organization structure show names designation functions of personnel in the organization. The correct answer is: Organizational chart ______ is the formal arrangement of jobs within an organization. The correct answer is: Organizational structure The span of control refers to: The correct answer is: the number of subordinates reporting directly to a given manager or supervisor _______ is the form of departmentalization that groups similar jobs and activities into departments. The correct answer is: A functional structure Organizing in management refers to the relationship between _____used to achieve the common objectives. The correct answer is: All of the given options The term organizational hierarchy implies The correct answer is: All of the given options. Specialization of labor refers to focusing an individual's efforts on a particular product or a single task. The correct answer is: True It is a design of organization movement or blueprintThe correct answer is: Organization structure Functional structure is created based on the various ____ of an organization. The correct answer is: Functions Formal organizations are designed to make work more efficient. The correct answer is: True What is the duty to act according to the authority that has been given? The correct answer is: Responsibility Authority moves _______, while accountability move________ within the organization. The correct answer is: downward, upward Formal organization is objective oriented. The correct answer is: True Organizing, as a management function, is accomplished by doing all of the following except: The correct answer is: monitoring performance to measure what is taking place The systems approach ______. The correct answer is: Encourages managers to view the organization both as a whole and as part of a larger environment Which statement is wrong about Formal organization? The correct answer is: It is temporary and unstable The study of management theory is important for which of the following reason. The correct answer is: Management theories are interpretive and evolve with organizational changes Scientific management is based on the assumption that: The correct answer is: The scientific observation of people at work would reveal the one best way to do the task. Which of the following are sub-groupings of the classical approach? The correct answer is: Scientific management and bureaucracy Systems theory holds that: The correct answer is: The whole is greater than the sum of the parts. It is a network of interpersonal relationships that arise when people associate with each other. The correct answer is: Informal organization In order to accomplish the process of organizing, management must: The correct answer is: All of the given options It is the intentional structure of roles, in a formally organized enterprise. The correct answer is: Formal organization. OAM Third Quarter Exam Maslow suggests that human needs are arranged in a series of levels, a hierarchy of importance. Which of the following statements are relevant to Maslow’s hierarchy of needs theory? The correct answer is: All of the given options. The most effective leader is one who: The correct answer is: has the leadership style most appropriate to the situation and the employee involved. When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using __________ skills. The correct answer is: Technical Coordinating people and human resources to accomplish organizational goals is the process of: The correct answer is: Leadership Scientific management is based on the assumption that: The correct answer is: The scientific observation of people at work would reveal the one best way to do the task. Which of the following best describes Maslow's hierarchy of needs? The correct answer is: It is a highly flawed model, although it does recognize that people are motivated differently. This is something that at some time in the future may destabilize and/or reduce the potential performance of the organization. The correct answer is: Threat It is concerned with managing the process that converts inputs into outputs. The correct answer is: Operations management Who is father of scientific management? The correct answer is: Frederick Winslow Taylor Which one of the following is not a characteristic of a bureaucratic organization? The correct answer is: Change Which of the following is not a commonly used term to describe an element of the business environment? The correct answer is: Extrinsic environment Checking progress against plans. The correct answer is: Controlling _____ in businesses and organizations is the function that coordinates the efforts of people to accomplish goals and objectives using available resources efficiently and effectively. The correct answer is: Management Which of the following is most closely associated with Henry Fayol? The correct answer is: Classical Management School Supervisory management spends most of his/her time: The correct answer is: Directing and controlling Strategic planning is done by: The correct answer is: Top managers Which of the following would be included in the "controlling function”? The correct answer is: Measuring results against corporate objectives. One of the earliest and most enduring descriptions of managerial roles comes from: The correct answer is: Henry Mintzberg The application of scientific principles to management is called: The correct answer is: Scientific management Which of the following is not a measure of a manager’s effectiveness? The correct answer is: Speed of promotion through the organization In Maslow's hierarchy of needs, which is the highest level of need? The correct answer is: None of the given options Individuals in organizations who direct the activities of others. The correct answer is: Managers Humanistic realities were originally advocated by: The correct answer is: Maslow Which of the following does not form part of a firm’s macro-environment? The correct answer is: internal environment Mintzberg classified the activities of monitoring, disseminating and being a spokesperson as part of a manager’s ____ role. The correct answer is: Informational Effectiveness is synonymous with ____. The correct answer is: Goal attainment Which one is not interpersonal managerial role? The correct answer is: Spokesperson In the twenty-first century the four functions of management are: The correct answer is: planning, organizing, controlling, and leading employees What are the major functions Henry Fayol delineated for managers? The correct answer is: Planning, Organizing, Commanding, Coordinating & Controlling Which of the following is an opportunity for an organization? The correct answer is: Establishing Internet sales Fayol's functions of management include: The correct answer is: Planning, commanding, organizing, coordinating, controlling. The systems approach _____? The correct answer is: Encourages managers to view the organization both as a whole and as part of a larger environment . Distinguishes a managerial position from a non-managerial one. The correct answer is: Coordinating and integrating others’ work It is directing the work activities of others. The correct answer is: Leading Modern managers are: The correct answer is: All of the given options. Systems theory holds that: The correct answer is: The whole is greater than the sum of the parts. Manage the activities of other managers. The correct answer is: Middle managers Which of the following is not an example of bureaucratic functioning in organizations? The correct answer is: Advertising and marketing brochures Which of the following is not an assumption of Theory Y? The correct answer is: Primary motivators are fear and money Internal Consists of the trends and events within an organization that affect_____. The correct answer is: All of the given options It combines tech with business to get people the information they need to do their jobs better/faster/smarter. The correct answer is: Management Information System Which of the following is a Threat for an organization? The correct answer is: Economic downturn external recruiting means ... - false selection is the process of discovering .... - false training attempts to improve the ability .... - true it is the process of acquiring deploying ... - staffing it is the positive process of searching .... - recruitment compensation can be ... - both answers are correct any compensation plan must be ... - understandable , workable , acceptable transfer is the reassignment .. - true promotions involve the ... - true the remuneration system needs ... - all of the given options a prerequisite for a successful ... - HR policy the staffing system components model ... - recruitment , selection , employment the process of developing an applicants' .... - recruitment staffing systems exist , ... - contribute to the attainment ... advertisements through newspapers .... - indirect the process of acquiring, deploying .... - staffing are the resources that provide utility ... - men recruitment policy usually highlights ... - job specification teaching of current or employees ... - training which of the following is the most serious problem ... - internal resistance wages represent - hourly actions that employees does not do .... - performance basic compensations given to employees ... - base pay an aim of performance appraisal is to ... - motivate employee payments made to employees without taking ... - salaries factors affecting compensation levels are : - all of the given options performance appraisal feedback always include : ... - all of the given options company's HR team is responsible for ... - all of the given options which of the following is not advantage of promotion from within? ... - creates political infighting compensation given with base pay linked ... - wages effective managers "do the right things" to achieve ... - true with personal power a leader can exercise power ... - false transformational leadership works ... - false core competencies are the skills and abilities ... - true leadership is both an individual .... - true any condition to be taken into account ... - contingency factor McGregor assumed that people who are lazy ... - Theory X the willingness to exert high levels of effort ... - motivation the drive to find food, drink, and sexual ... - physiological Theory Y assumes that people inherently ... - want to work and exercise self-direction according to Herzberg, which of the following may be regarded.... - all of the given options needs and expectations at work are sometimes ... - extrinsic/intrinsic influencing people towards the achievement ... - leadership Maslow suggests that human needs are arranged ... - all of the given options transactional leadership has which of the following ... - takes the view that rewards ... communication that takes place within prescribed ... - formal communication participation will be easier when individual ... - true effective communication is responsibility ... - false emergent change refers to initiatives .... - false first step in change management process is to prepare for change ... - true when the accounting manager communicates to the ... - horizontal communication which of the following is not a form of non-verbal communication ? ... - posters downward communication is used for all ... - progress reports to convert a message into groups of words .... - encoding is the individual or group that develops the message ... - source is the process by which the receiver interprets ... - decoding it is the transfer of information from a sender to a receiver ... - communication the communication process involves all of the following except:... - performing manuals and policy statements ... - upward communication suggestions for improvements from an employee ... - upward communication planning sets the goals for the organization ... - true management benchmarking compares various ... - false the outcome of controlling function is the accurate ... - true ROI Control measures both the absolute ... - true tests of operating leverage present ... - false control ensures that the .... - plan Don MacKinnon, the person in charge of ... - controlling it is an example of an effective standard ... - planning to increase sales of product ... control function of management cannot ... - planning it is information about what is happening ... - real-time information and control the last function in the sequence, which culminates ... - controlling it is the first step in management control ... - determine desired performance buying and assembling ... - false promotional activities and advertising are best ways to... - true orientation is the process of captivating ... - false capital budgeting is primarily a bottom-level ... - false HRM is all about acquiring services of people ... - true the planning function in managerial function ... - all of the given options the functions of HRM is pertained to ... - whole organization states the way about what are the activities ... - planning allowance and bonus of the employees ... - compensation managing people is not the primary responsibility ... - true which is discussed in compensation policy? ... - %of bonus human resource management policies ... - HR Department human resource planning is a part of ... - operational the internet is not important to the foundation ... - false functions are the HR functions that are required ... - operational payments made to employees without ... - salaries any condition to be taken into account ... - contingency factor Maslow suggests that human needs are arranged .. - all of the given options when an employee has a need for ... - self-actualization needs assumes that employees have little ambition ... - Theory X the process of developing an applicants' pool for ... - recruitment wages represents ... - hourly needs and expectations at work ... - extrinsic/intrinsic recruitment policy usually highlights ... - job specification McGregor assumed that people ... - Theory X according to Herzberg, which of the following ... - all of the given options performance appraisal feedback ... - all of the given options advertisements through newspapers, ... - indirect an individual who wants to buy a home ... - safety which of the following is the most serious ... - internal resistance negative feelings resulting from ... - frustration according to herzberg, which is not ... - work conditions the willingness to exert high levels ... - motivation the process of acquiring, deploying ... - staffing suggestions for improvements ... - upward communication influencing people towards ... - leadership it is personal power that ... - charisma basic compensations given to employees ... - base pay downward communication is used ... - progress reports the drive to find food, ... - physiological compensation given with base ... - wages it is the transfer of information ... - communication factors affecting compensation levels .. - all of the given options when the accounting manager communicates ... - horizontal communication within maslow's hierarchy of needs, ... - social needs a person who recognize, manages ... - entrepreneur is a document that thoroughly explains ... - business plan writing a business plan can ensure ... - figures out how to make ... which of the following qualities will increase ... - all of the above the business plan should be ... - crisp and concise is best described by stating it is any business ... - small business is defined as the blueprint describing the business strategy ... - business plan which one is not considered a key ... - method for dissolution of the organization common reasons for entrepreneurial failure ... - adequate financial support which statement is not true about entrepreneurs? .. - they generally stick ... the entrepreneur who is committed to the ... - opportunist all but which of the following is considered to be a myth ... - first ventures ... all of the following are characteristics of small ... - small business emphasize new ... which of the following is not recognized as a misconception ... - entrepreneurial ventures .. four small business owners, one ... - profitability the last function in the sequence ... - controlling an example of an effective standard ... - planning to increase sales ... functions are the HR functions ... - operational orientation is the process of captivating ... - false states the way about what ... - planning the functions of HRM is pertained to ... - whole organization which of the following management functions are closely related? ... - planning and control promotional activities and advertising ... - true investment decisions determine ... - true is based on norms - clan control human resource management policies ... - HR department tests of liquidity - true planning sets the goals - true strategic benchmarking compares ... - false designing marketing strategies ... - false it is the first step in management control - determine desired performance it compares various strategies and identifies ... - strategic benchmarking control ensures that the ... - plan Participative leadership involves staff and others in the decision making process. - true A laissez faire leadership style occurs when all power is passed onto the staff. - true It refers to the effective communication between people/ workers/ clients of different cultural background. - b. Intercultural communication Which one is not leadership styles based on use of authority? d. Transformational leaders The following is not a concept of wage b. daily wages Promotion involves the reassignment of an employee to a higher level job. b. true Transformational leadership recognises that success results from their belief in both themselves and their staff. b. True Participative leadership has which of the following characteristics? d. Seeks to involve staff in the decision making process An autocratic leadership style occurs when power is split between the leader and his or her staff. a. False Management is the ability to direct staff towards achieving goals. b. False Layoff is when employees voluntarily decide to end their employment with an organization. a. false Planned change refers to a situation in which change can originate from any level in the organization. b. False Filling and keeping filled, positions in the organization structure. c. Staffing Termination is the practice of putting an end to the employer-employee relations initiated by the employer with prejudice to the worker. b. true Benefits is pay provided by an employer to an employee for services rendered. b. false The output of job analysis is the job description and the job specifications. a. True External recruiting is the process of attracting individuals outside the organization to apply for positions with the firm. b. True Which of the following factor influence(s) employee compensation? a. All of the given options Theory Y assumes people regard work as a normal activity and are selfmotivated. a. True The process, tools and techniques to manage the people-side of change to achieve the required business outcome(s) b. Change management Budget is a quantitative expression of a plan for a defined period of time. True The ____ analysis addresses the roles of the community, region, nation, and world in a business. b. Environmental All of the following are popular demographic factors about entrepreneurs, except: c. Self confidence Selling includes transfer of ownership of products to the buyer. True OAM4th Q problems are usually ... - all of the given opyions is the form of departmentalization that groups ... - a functional structure which of the following is a strength for an organization ? ... - low labor turnover it is directing the work activities ... - leading they are a complex of goals, policies ... - programs recruitment policy usually highlights ... - job specification humanistic realities ... - maslow which of the following are sub-groupings ... - scientific management and bureaucracy which of the following does not form part ... - internal environment it means that the whole is greater ... - synergy which of the following is the most serious problem ... - internal resistance which of the following would be included ... - measuring results .... the framework of interrelationships .... - organizational structure the systems approach .... - encourages managers to .... the process of acquiring .... - staffing the main disadvantage of general partnership is ... - the unlimited liability of the partners it means at the end of the period ... - verifiable objectives it is concerned with managing the process .... - operations management which statement is wrong? - disseminator role ... which of the following are sub-groupings .... - scientific management and bureaucracy advertisements through newspapers ... - indirect the most effective form of business - corporation basic compensation - base pay supervisory management spends - directing and controlling which of the following is not an example of bureaucratic - advertising and marketing ... provides for the greatest degree of continuity - corporation it combines ... - management information system which one is benefit of planning - all of the given options a manger who is helping a customer return ... - programmed decision the application of scientific principles to management is called ... - scientific management strategic planning is done by: - top managers planning, organizing, directing .... - functions of management the staffing system components model says that the phases ... - recruitment, selection, employment which one is not interpersonal managerial role? - spokesperson which of the following is not an advantage of group decision-making? - group think who is the father of scientific management ? - frederick winslow what are factors managers should consider ... - all of the given options checking progress againts plans. - controlling non programmed decisions are most likely to be made by - top management modern managers are: - all of the given options scientific management is based on the assumptions that: - the scientific observation of people ... the process of developing an applicants' pool for job openings ... - recruitment the study of management theory is important ... - management theories are interpretive ... the simplest form of business ownership is a - proprietorship is the process of using the resources and personnel .... - organizing The five needs expressed in Maslow's hierarchy are: b. Physiological, safety, social, esteem and self-actualization Decisions fall into two categories: d. Programmed and non-programmed What are the major functions Henry Fayol delineated for managers? b. Planning, Organizing, Commanding, Coordinating & Controlling In the twenty-first century the four functions of management are: a. planning, organizing, controlling, and leading employees In Setting goals the “S.M.A.R.T” standing for: a. Specific, Measurable, Attainable, Realistic, Timely What is the term used to define the number of subordinates directly controlled by a manager? b. Span of management In order to carry out a SWOT analysis, a company must _________. b. All of the given options. Internal consists of the trends and events within an organization that affect_____. b. None of the given options Top of Form A decision for repetitive or routine problems for which the responses have been already been decided and been known to the person who will make the decision is called: Select one: b. Programmed. Behavioral Science Approach is an extension of the ______. Select one: b. Human Relations Approach They permitting managers to delegate authority and maintain control over what their subordinates do. Select one: b. Policies The systems approach _____? Select one: d. All of the choices Which approach to the study of organizational behavior emphasizes the formal structure, hierarchy of management, the technical requirements and the assumption of rational behavior? Select one: b. The classical approach A manager who is helping a customer return some shoes they purchased last week is dealing with what type of decision? Select one: a. Programmed decision Recruitment policy usually highlights the need for establishing: Select one: a. Job specification Factors affecting compensation levels are: Select one: b. All of the given options The span of control refers to: Select one: a. the number of subordinates reporting directly to a given manager or supervisor Which statement is wrong? Select one: b. Disseminator role is under Interpersonal managerial roles One of the earliest and most enduring descriptions of managerial roles comes from: Select one: a. Henry Mintzberg It combines tech with business to get people the information they need to do their jobs better/faster/smarter. Select one: a. Management Information System Payments made to employees without taking hours for which they worked into consideration are called Select one: a. Salaries Teaching of current or employees with skills needed to perform effectively on job is Select one: b. Training A solution to a problem that is arrived at through an unstructured process of decision making is called a: Select one: b. Non-programmed decision It is a network of interpersonal relationships that arise when people associate with each other. Select one: c. Informal organization The offering of employee health insurance addresses which of Maslow's needs? Select one: a. Safety Which of the following is a Threat for an organization? Select one: d. Economic downturn Which of the following is an opportunity for an organization? Select one: b. Rapid market growth The form of business organization that has the largest sales volume is the: Select one: c. Corporation Problems are usually of the following type(s): Select one: b. All of the given options. Checking progress against plans. Select one: c. Controlling Coordinating people and human resources to accomplish organizational goals is the process of: Select one: a. Leadership Systems theory holds that: Select one: a. The whole is greater than the sum of the parts. Which of the following is an opportunity for an organization? Select one: d. Establishing Internet sales The application of scientific principles to management is called: Select one: a. Scientific management Which one is known as early systematize of management? Select one: b. Henry R. Towne Fayol's functions of management include: Select one: a. Planning, commanding, organizing, coordinating, controlling. Which of the following is not an assumption of Theory Y? Select one: a. Primary motivators are fear and money Actions that employees does not do or must do in a job is classified as Select one: a. Productivity ______ is the formal arrangement of jobs within an organization. Select one: b. Organizational structure The most effective form of business organization for raising capital is the: Select one: c. Corporation The selection of a course of action from among alternatives. Select one: b. Decision making _____develop and carry out tactical plans. Select one: Management by objectives Which of the following is not an assumption of Theory X? Select one: Employees are creative Which of the following is not an advantage of group decision-making? Select one: group think Scientific management is based on the assumption that: Select one: a. The scientific observation of people at work would reveal the one best way to do the task. It is concerned with managing the process that converts inputs into outputs. Select one: b. Operations management Which of the following is the most serious problem that might arise due to excessive reliance on internal recruitment? Select one: c. internal resistance Which of the following are sub-groupings of the classical approach? Select one: Scientific management and bureaucracy Which of the following is a strength for an organization? Select one: New market opportunities in Germany Compensation given with base pay linked to individual team or organizational performance is classified as Select one: c. Salaries Which of the following is not advantage of promotion from within? Select one: c. Creates political infighting The most effective leader is one who: Select one: d. all of the given options Which of the following is most closely associated with Henry Fayol? Select one: a. Classical Management School Instructions: Before taking this exam, please be familiar with the following terms (Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to have uniform answers, please follow the answer formats given. For currency answers, use the format "PhpX,XXX.XX", Use comma to separate thousands, always give two decimal places and round off to the nearest the centavo. Ms. Hellen has a fixed bi-monthly salary of Php30,456.25. How much is her annual salary rate? Answer: PHP182,737.50 Instructions: Write S if the statement describes salaries and W if wages. A worker earns Php200 per article written. Answer: w Instructions: Before taking this exam, please be familiar with the following terms (Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to have uniform answers, please follow the answer formats given. For currency answers, use the format "PhpX,XXX.XX", Use comma to separate thousands, always give two decimal places and round off to the nearest the centavo. Mr. Quan has a fixed annual salary of Php189,003. How much is his semi-annual salary rate? Answer: Php94,501.50 Instructions: Before taking this exam, please be familiar with the following terms (Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to have uniform answers, please follow the answer formats given. For currency answers, use the format "PhpX,XXX.XX", Use comma to separate thousands, always give two decimal places and round off to the nearest the centavo. Mr. Quan has a fixed annual salary of Php189,003. How much is his quarterly salary rate? Answer: Php47,250.75 Instructions: Before taking this exam, please be familiar with the following terms (Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to have uniform answers, please follow the answer formats given. For currency answers, use the format "PhpX,XXX.XX", Use comma to separate thousands, always give two decimal places and round off to the nearest the centavo. Mr. Troy has a fixed semi-monthly salary of Php15,755.25. How much is his annual salary rate? Answer: Php378.126.00 Instructions: Before taking this exam, please be familiar with the following terms (Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to have uniform answers, please follow the answer formats given. For currency answers, use the format "PhpX,XXX.XX", Use comma to separate thousands, always give two decimal places and round off to the nearest the centavo. Mr. Quan has a fixed annual salary of Php189,003. How much is his semimonthly salary rate? Answer: Php31,500.50 Instructions: Before taking this exam, please be familiar with the following terms (Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to have uniform answers, please follow the answer formats given. For currency answers, use the format "PhpX,XXX.XX", Use comma to separate thousands, always give two decimal places and round off to the nearest centavo. Mr. Quan has a fixed annual salary of Php189,003. How much is his monthly salary rate? Answer: Php15,750.25 Instructions: Before taking this exam, please be familiar with the following terms (Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to have uniform answers, please follow the answer formats given. For currency answers, use the format "PhpX,XXX.XX", Use comma to separate thousands, always give two decimal places and round off to the nearest the centavo. Ms. Pack has a fixed monthly salary of Php25,805.75. How much is her annual salary rate? Answer: Php309,669.00 Instructions: Before taking this exam, please be familiar with the following terms (Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to have uniform answers, please follow the answer formats given. For currency answers, use the format "PhpX,XXX.XX", Use comma to separate thousands, always give two decimal places and round off to the nearest the centavo. Mr. Brock has a fixed semi-annual salary of Php50,555.75. How much is his bimonthly salary rate? Answer: Php16,851.92 Instructions: Write S if the statement describes salaries and W if wages. A regularly employed person receives an annual compensation worth Php246,000. Answer:
