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Project Management PAFC

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Project Management
A brief Introduction
February 2022
CONTENTS
1
2
3
4
5
Introduction
Project, Program, Portfolio and OPM
Project Life Cycle
Project Management Processes
EY’s Project Management Methods
1
Introduction
What is a Project ?
“ A project is a temporary endeavour undertaken to create a unique product, service, or result. ”
Project
Timelines
Has a definite timelines
with START and END
dates
Page 4
Resources
Tools
Team
Project has a definite and
limited resources
Special tools and techniques are
used in a project
Diverse teams stretching across
departments
Projects Initiation Context
Why Project Starts?
Start
Examples of Project
•
Developing a new Product, service, or result
•
Effecting a change in the structure, process, staffing, or
style of an organisation
•
Developing or acquiring a new or modified information
system (hardware or software)
•
Constructing a building, industrial plant, or
infrastructure; or
•
Implementing, Improving or enhancing existing business
process and procedures
Demand in Market
Strategic Opportunity
Customer Requirement
Technology Advancement
Statutory & Legal Requirement
Social or Business Requirement
Page 5
Objectives are acquired
End
Objectives won’t / can’t be met
Project’s Competing Factors (Constraints)
► Project
Manager has to balance the competing factors (included but not limited to) like Scope, Schedule
& Cost along with Quality
► It is the Project Manager’s duty to balance and achieve these often-competing goals
Time
Page 6
Risk
Cost
Scope
Quality
Resources
Importance of Project Management
“Project Management is the application of knowledge, skills, tools and techniques to meet the project requirements.
”
Poorly Managed Project
Effectively Managed Project
Meet business objectives
Failure in achieving the objectives
Satisfy stake holder expectations
Missed deadlines
Increase chances of success
Cost overruns
Manage constraints
Poor quality
Respond to risks in a timely manner
Rework
Deliver the right products at the right time
Unsatisfied stakeholders
Manage change in a better manner
Loss of reputation for the organization
Page 7
Project Management Terminologies
Page 8
Project Charter
CCB
CBA
BAC
WBS
RAID
RACI
RBS
CPM
CSF
PERT
RAG
Project Management Methodology
The use of a methodology brings in
consistency of approach across Projects,
which defines how Projects should be:
Templates
 Planned
Project
Management
Methodology
 Monitored
 Controlled within an Organization
Policies
Guidelines
Standards
Page 9
Processes
Tailoring
► Selection
► Tailoring
► Done
of appropriate processes, tools, inputs, outputs, techniques & lifecycle phases
considers project constraints, governance, culture, customer
by the Project Manager in a collaborative manner
► Organization
may tailor Project Management methods to suit them, and provide additional
tailoring guidelines for individual projects
Page 10
2
Project, Program and Portfolio
Projects and Strategic Planning
► Projects,
within programs or Portfolio, are a means of achieving organizational goals and objectives,
often in the context of strategic plan
► Program
and Project Management focuses on doing programs and projects the “right” way and,
► Portfolio
Management focuses on doing the “right” programs and projects
• Portfolio Management aligns portfolios with organizational strategies by selecting the right
programs or projects, prioritizing
• Program Management harmonizes its program components and controls
interdependencies in order to realize specified benefits
• Project Management enables the achievements of organizational goals and objectives
Page 12
Project, Program and Portfolio
Portfolio is a collection of projects or programs
Portfolio
and other
work that are grouped together to facilitate
effective
Project
management of that work to meet strategic
business
Program 1
Program 2
Program 3
objectives
Program is a collection of project that are
interrelatedProject
Project
Project
and/or interdependent and obtains
benefits not
Project
Project
Project
Project
available from individual components
Multiple inter-related projects can be in
parallel,
Page 13
both dependent
in series, or in a combination of
3
Project Lifecycle
Project Life Cycle
►A
project Life cycle is the series of phases that a project passes through from its initiation to its closure
► All projects are divided into phases
► A life cycle can be determined by the unique aspects of the organization, industry or technology employed
► A life cycle provides basic frame work for managing the project
Feasibility
Analysis
Design
Implementation
Page 15
Project Lifecycle
Project Life Cycle In Different Industries
There are various Project Life cycle phase for different kind of business. For Example
PMBOK Guide Key
IT Software
Component
Brief Description
Development
► Requirement
Gathering
► Feasibility
► Planning
and Design
► Analysis
► Construct
► Design
► Turnover
► Development
► Testing
► Implementation
Page 16
Construction
Pharmaceuticals
► Discovery
screening
► Preclinical
and Startup
and
Development
► Registration
► Post
workup
submission
activities
Phase To phase Relationship
• There are two basic types of Phase to Phase relationships:
Sequential
• A phase can only start once the previous
phase is complete
Phase to Phase
Relationship
• A phase starts prior to completion of the
previous phase (Fast tracking)
Overlapping
• Overlapping phase may increase risk and can
result in rework
Page 17
4
Project Management Key Component
Project Management Key Components
These components, when well managed, result in successful project completion
Key Component
Project Life Cycle
Project Phase
Phase Gate
Project Management Processes
Project Management Process
Group
Project Management Knowledge
Area
Page 19
Knowledge Areas and Processes
•
•
•
•
•
•
•
•
•
•
Plan Risk Management
Identify Risks
Direct and Manage project Work
Monitor and Control Project Work
Perform integrated Change Control
Close Project or Phase
Plan Procurement Management
Conduct Procurements
Control Procurements
Close Procurement
8. Risk
•
•
•
•
Identify Stakeholders
Manage Stakeholder Management
Plan Stakeholder Management
Control Stakeholder Management
10. Integration
9. Stakeholders
•
•
•
•
•
•
Plan Scope Management
Collect Requirements
Define Scope
Create WBS
Validate Scope
Control Scope
2. Time
•
•
•
•
•
•
Plan Schedule Management
Define Activities
Sequence activities
Estimate Activity Resources
Develop Schedule
Control Schedule
3. Cost
•
•
•
•
Plan Cost Management
Estimate Costs
Determine Budget
Control Costs
1. Scope
7. Procurement
Project
Management
•
•
•
Plan Communications Management
Manage Communications
Control Communications
•
•
•
•
Plan Human Resource Management
Acquire Project Team
Develop Project Team
Manage project Team
Page 20
6. Communications
4. Quality
5. Human Resources
•
•
•
Plan Quality Management
Perform Quality Assurance
Control Quality
Develop Project charter
Develop Project Management Plan
Direct and Manage project Work
Monitor and Control Project Work
Perform integrated Change Control
Close Project or Phase
•
•
•
•
•
•
What is a Process ?
► Process
is a set of interrelated action and activities to create pre-specified product, result or service
► Each
Process is characterized by its input, the tools and techniques that can be applied, and the
resulting outputs
Process
Tools and Techniques
INPUTS
Page 21
OUTPUTS
Process Categories
Processes used once or at predefined points in the project
►
The processes like Develop Project Charter and Close Project or Phase are examples
Processes that are performed periodically as needed
►
►
The Process Acquire Resources is performed as resources are needed
The process Conduct Procurements is performed prior to needing the procured item
Processes that are performed continuously throughout the project
The process Define Activities may occur throughout the project life cycle
►
Many of the monitoring and control processes are ongoing from the start of the project, until it is
closed
►
Page 22
Process Groups
01 Initiation
03 Execution
05 Closing
In this, a decision making team will
identify if the project can
realistically be completed
In this, resource’s task are
distributed and the team is
informed of responsibilities
In this, an evaluation is done to
highlight the project success
and/or learn from project history
Page 23
02 Planning
04 Monitoring & Control
In this, a team should prioritize the
project, calculate a budget and
schedule and determine what
resource are needed
In this, the project managers adjust
the schedule and do what is
necessary to keep the project on
track
Knowledge Areas and Processes
1. Project Scope Management
Project Scope Management
Scope Management
1
Project Scope Management
2
Scope Management Overview
3
Scope Management Processes
Scope Management Process
Page 25
Collect Requirement
Collect Requirement
Description
Description
Description
Page 27
►
Collect Requirements is the process of determining ,documenting and managing
stakeholder needs and requirements to meet objectives
►
It provides the basis for defining the product scope and project scope
►
This process is performed once at predefined points in the project
Collect Requirement
Inputs
Project Charter
Enterprise Environmental Factors
Organizational Process Assets
Project Management Plan
Project Documents
Business Documents
Inputs
Agreements
Page 28
Collect Requirement
Tools & Techniques
Expert Judgement
Data Gathering
Interpersonal and Team Skills
Tools & Techniques
Page 29
Data Representation
Data Analysis
Context Diagram
Prototypes
Decision Making
Collect Requirement
Outputs
Requirements
Traceability Matrix
1
Requirements
Documentation
Outputs
Page 30
2
Define Scope
Define Scope
Description
Description
Description
Page 32
►
Define Scope is the process of developing a detailed description of the project and
product
►
It describes product, service or result boundaries and acceptance criteria
Define Scope
Inputs
Project Charter
Project Management Plan
Inputs
Enterprise Environmental Factors
Project Documents
Organizational Process Assets
Page 33
Define Scope
Tools & Techniques
Expert Judgement
Decision Making
Interpersonal and Team Skills
Product Analysis
Tools & Techniques
Data Analysis
Page 34
Define Scope
Outputs
Project Document
Updates
1
Project Scope Statement
Outputs
Page 35
2
Create WBS
Create WBS
Description
Description
Description
Page 37
►
Create WBS is the process of subdividing project deliverables and project work in to
smaller, more manageable components
►
It provides a framework of what has to be delivered
►
This process is performed once at predefined points in the project
Create WBS
Inputs
Organizational Process Assets
Enterprise Environmental Factor
Inputs
Inputs
Project Management Plan
Project Documents
Page 38
Create WBS
Tools & Techniques
Expert Judgement
Tools & Techniques
Page 39
Decomposition
Create WBS
Outputs
Project Document
Updates
1
Scope Baseline
Outputs
Page 40
2
Validate & Control
Scope
Validate and Control Scope
Description
Description
Description
Page 42
►
Validate Scope is the process of formalizing acceptance of the completed project
deliverables
►
It brings objectivity to the acceptance process and increases the probability of final
product, service and result
►
Control scope is the process of monitoring the status of the project and product scope
►
It manages the changes incorporated to the scope baseline that is maintained
throughout the project
Validate and Control Scope
Inputs
Work Performance Data
Verified Deliverables
Inputs
Inputs
Project Management Plan
Project Documents
Page 43
Validate and Control Scope
Tools & Techniques
Inspection
Decision Making
Tools & Techniques
Page 44
Validate and Control Scope
Outputs
Change Request
Accepted Deliverables
1
2
Work Performance Information
Outputs
Page 45
3
4
Project Document Updates
Knowledge Areas and Processes
2. Project Schedule Management
Project Schedule Management
Schedule Management Process
1
Plan Schedule Management
2
Define & Sequence Activities
3
Estimate Activity Duration
4
Develop Schedule
Schedule Management Process
5
Page 47
Control Schedule
Project Schedule Management
Tailoring Considerations
All the process of Schedule management are applied in a tailored way to make it a unique project
Life Cycle
Approach
Resource
Availability
Project
Dimensions
Technology
Support
Tailoring Considerations
Page 48
Plan Schedule
Management
Plan Schedule Management
Description
Description
Description
Page 50
►
Plan Schedule Management is the process of establishing the policies, procedures and
documentation
►
It helps in planning, developing, managing, executing and controlling the project
procedure
►
It provides guidance and direction on how the project schedule will be managed
through out the project
Plan Schedule Management
Inputs
Enterprise
Environmental
Factors
Project Management
Plan
Scope baseline
Other information
•
•
•
•
•
•
Organizational Structure
Resource availability
PM software
Published commercial
Information
Inputs
Organizational
Process Assets
Project Charter
•
Page 51
It defines the summary
milestone schedule and
project approval
•
•
•
•
Monitoring &reporting tools
Historical Information
Project closure Guidelines
Change and risk control
procedure
Plan Schedule Management
Tools & Techniques
Expert Judgement
Data Analysis
Tools & Techniques
Page 52
Plan Schedule Management
Outputs (1/2)
Project Schedule Model
Development
1
2
Level of Accuracy
Outputs
Page 53
Project Schedule Model
Maintenance
Unit of Measure
3
4
Control Thresholds
5
Plan Schedule Management
Outputs (2/2)
Performance
Measurement
6
Organizational Procedure
Links
Outputs
Page 54
7
Reporting formats
8
Release Of Iteration
Length
9
Define & Sequence Activities
Description
Description
Description
Page 55
►
Define activities is the process of identifying and documenting the specific actions that need to be
performed to produce the project deliverables
►
It provides a basis for estimating , scheduling , executing , monitoring and controlling the project
work
►
Sequence Activities is the process of identifying and documenting relationships among various
project activities
►
It helps in defining the logical sequence of the work to obtain the greatest efficiency given all
project constraints
Define & Sequence Activities
Inputs
Enterprise
Environmental
Factors
Project Management
Plan
•
•
•
•
•
Project Management Plan
which includes schedule
management plan and scope
baseline
Government /Industry standard
PMIS
Scheduling tool
Organization work authorization
system
Inputs
Organizational
Process Assets
Project Charter
•
Page 56
It defines the summary
milestone schedule and
project approval
•
•
•
•
Templates
Standardized Project Files
Templates
Existing formal and informal
activity planning
Define & Sequence Activities
Tools & Techniques
Expert Judgement
Decomposition & Dependency
Tools & Techniques
Page 57
Precedence Diagramming
Method
Rolling Wave Planning
Meetings
Leads and Lags
Define & Sequence Activities
Outputs
1
2
Change Request
Outputs
Page 58
Project Management Plan
Updates
Milestone List
Activity List & Attributes
3
4
Project Schedule Network
Diagram
5
6
Project Document
Updates
Estimate Activity
Duration
Estimate Activity Duration
Description
Description
Description
Page 60
►
Estimate Activity Duration is the process of estimating the number of work periods needed to
complete individual activities with estimated resources
►
It provides the amount of time each activity will take to complete
►
It act as a major input into the develop schedule process
Estimate Activity Duration
Inputs
Project Management
Plan
Project Management Plan
includes schedule
management plan scope
baseline
•
•
•
•
•
Enterprise
Environmental
Factors
Duration estimating database
Productivity metrics
Published commercial
information
Location of team members
Inputs
Organizational
Process Assets
Project Charter
•
•
•
•
•
•
Page 61
Activity attributes
Activity list
Assumption Logs
Lesson learned Register
Milestone list
Project Team
•
•
•
•
Historical duration
Information
Project calendars
Scheduling methodology
Lesson leaned
Estimate Activity Duration
Tools & Techniques
Expert Judgement
Parametric Estimating
Analogous Estimating
Bottom Up Estimation
Decision Making
Meetings
Tools & Techniques
3-Points Estimating
Page 62
Data Analysis
Estimate Activity Duration
Outputs
Project Document Updates
Duration Estimates
1
2
Basis of Estimates
Outputs
Page 63
3
Develop & Control
Schedule
Develop & Control Schedule
Description
Description
Description
Page 65
►
It is the process of analysing activity sequence, duration, resource requirements and
schedule constraints to create the project schedule model.
►
It generates a schedule model with planned dates for completing project activities
Develop Schedule
Inputs
Enterprise
Environmental
Factors
Project Management
Plan
Project Management Plan
includes schedule
management plan scope
baseline
•
Duration estimating database
Productivity metrics
Detail of to perform the project
work to meet contractual
commitments
•
•
•
Inputs
Organizational
Process Assets
Project Charter
•
•
•
•
•
•
Page 66
Activity attributes
Activity list
Assumption Logs
Lesson learned Register
Milestone list
Project Team
•
•
Scheduling methodologies
Project Calendars
Develop & Control Schedule
Tools & Techniques
Schedule Network
Analysis
Data Analysis
Tools & Techniques
Resource Optimization
Schedule Comparison
Page 67
Critical Path Method
Leads and Lags
PMIS
Schedule Comparison
Develop & Control Schedule
Outputs
Schedule Baseline
1
2
Schedule Forecasts
Outputs
Page 68
Project Management Plan
Updates
Schedule Data
3
4
Project Calendars
5
6
Change Requests
Knowledge Areas and Processes
3. Project Cost Management
Project Cost Management
Cost Management Process
1
Plan Cost management
2
Estimate Costs
3
Determine Budget
4
Develop Schedule
Cost Management Process
5
Page 70
Control Cost
Project Cost Management
Types of Cost
Fixed Cost
1
Page 71
Variable
cost
2
Direct Cost
3
Indirect
Cost
4
Sunk Cost
5
Plan Cost Management
Plan Cost Management
Description
Description
Description
Page 73
►
Plan Cost management is the initial process of project cost management where you will be
defining how the costs of the project will be estimated, budgeted, managed, monitored and
controlled.
►
Generally techniques like WBS(work breakdown structures)or historical data of similar kind of
projects are used for defining the cost resource requirements which include time, material , labor
,equipment etc.
►
This process gives a rough outline of the number of resources involved and shows the optimum
path to manage the project costs throughout the project lifecycle.
Plan Cost Management
Inputs
Enterprise Environmental
Factors
Project Charter
The Project Charter provides
the preapproved financial
resources from which the
detail Project costs are
developed
•
•
•
•
•
•
Organizational culture & structure
Market Condition
Currency Exchange rates
Project Management information
system
Productivity Differences
Inputs
Organizational
Process Assets
Project Management
Plan
•
•
Page 74
Schedule Management
Plan
Risk Management Plan
•
•
Historical information &
lessons learned repository
Existing cost estimating &
budgeting related policies,
procedures and guide lines
Plan Cost Management
Tools & Techniques
Expert Judgement
Data Analysis
Tools & Techniques
Page 75
Meetings
Plan Cost Management
Outputs
Cost Management Plan
1
Outputs
Page 76
Estimate Cost
Estimate Cost
Description
Description
Description
Page 78
►
This is the second process of the project cost management plan that helps in estimating the cost of
the resources required for project completion.
►
Since cist is an important variable that ensure project success, you have to be very careful while
producing the estimated amount of the total project cost.
►
Throughout the project lifecycle, this process is performed at periodical intervals.
►
A project manager uses various methods to estimate cost depending on the amount of information
available.
Plan Cost Management
Inputs
Enterprise Environmental
Factors
Project Management
Plan
Cost Management Plan
Quality Management Plan
Scope baseline
Project scope statement
Work breakdown structure
WBS dictionary
•
•
•
•
•
Inputs
•
•
•
•
Organizational
Process Assets
Project Documents
•
•
•
•
Page 79
Lessons learned register
Project schedule
Resource requirements
Risk register
Market Condition
Exchange rates and
inflation
Published commercial
information
•
•
•
•
Cost estimating policies
Cost estimating templates
Historical information
Lesson learned repository
Estimate Cost
Tools & Techniques
Expert Judgement
Analogous Estimating
Bottom Up Estimating
Parametric Estimating
Project Management
Information System
Decision Making
Tools & Techniques
3-Points Estimating
Page 80
Data Analysis
Estimate Cost
Outputs
Project Document
Updates
Cost Estimates
1
2
Basis Of Estimates
Outputs
Page 81
3
Determine Budget
Determine Budget
Description
Description
Description
►
►
►
►
►
Page 83
Determine Budget is the third process of this knowledge area where the estimated cost of
individual activities or task is summed up to draw the cost baseline
The cost baseline of the budget includes all the authorized funds that are essential for project
execution
This budget basically includes various reserves of contingency while keeping the management
reserves far at the bay
Cost baseline is an authorized time phased budget that is used as the initial point for monitoring
and calculating the project performance and progress
This process is executed at specific points in a project which are generally predefined
Determine Budget
Inputs
Enterprise Environmental
Factors
Project Management
Plan
Cost Management Plan
Resource Management Plan
Scope baseline
•
•
•
•
•
Factor that can influence the
estimate costs process
Agreement information and
cost relating to products,
services, or result
Inputs
Organizational
Process Assets
Project Documents
•
•
•
•
•
•
Page 84
Business case
Benefits Management Plan
Basis of Estimates
Cost Estimates
Project Schedule
Risk Register
•
•
•
•
Existing cost budgeting related
policies, procedures and
guidelines
Historical Information and
lessons learned repository
Cost Budgeting Tools
Reporting Methods
Determine Budget
Tools & Techniques
Expert Judgement
Historical Information
Review
Cost Aggregation
Data Analysis
Tools & Techniques
Fund Limit Reconciliation
Page 85
Financing
Determine Budget
Outputs
Project Document
Updates
Cost Baseline
1
2
Project Funding
Requirements
Outputs
Page 86
3
Control Cost
Control Cost
Description
Description
Description
►
►
►
►
Page 88
Control Cost is the final process of project cost management which is primarily concerned with the
measurements of variances of the actual cost from the proposed baseline
Various methods and procedures are implemented here to track the project performance and
expenses against its progress rate.
Meanwhile ,all these variances are recorded and compared with the actual cost baseline
Control cost process will be responsible for explaining the reason for variance and further assist
the project manager in taking corrective action to incur minimum cost.
Control Cost
Inputs
Project Funding
Requirements & Work
Performance Data
Project Management
Plan
Cost Management Plan
Cost Baseline
Performance Measurement
baseline
•
•
•
•
•
Project status such as which
cost have been authorized
incurred invoiced and paid.
The Project funding
Requirements
Inputs
Organizational
Process Assets
Project Documents
•
Page 89
Examples of project
documents that can be
considered as inputs for
this process includes but
are not limited to the
lessons learned register
•
•
•
•
Existing cost budgeting related
policies, procedures and
guidelines
Historical Information and
lessons learned repository
Cost Budgeting Tools
Reporting Methods
Control Cost
Tools & Techniques
Expert Judgement
To –Complete Performance
Index
Tools & Techniques
Page 90
Data Analysis
Project Management
Information System
Control Cost
Outputs
Work Performance
Information
1
2
Cost forecast
Outputs
Page 91
Project Document
Updates
Change Request
3
4
Project Management Plan
Updates
5
Knowledge Areas and Processes
4. Project Quality Management
Project Quality Management
► Quality Management
is a process for ensuring that the project meets the needs it originally created to meet
► It also ensure that all project activities necessary to design, plan and implement a project are effective and efficient
Validation
Verification
Project Quality
Management
Tolerance
Precision
Accuracy
Page 93
Project Quality Management
Tailoring Considerations
All the process of quality Management are applied in a tailored way to make it a unique project
Policy
Compliance and
Auditing
Standards and
Regularity
Compliance
Stakeholder
Engagement
Continuous
Improvement
Tailoring Considerations
Page 94
Project Quality Management
Quality Management Process
1
Plan Quality Management
2
Manage Quality
3
Control Quality
Page 95
Quality Management Process
Plan Quality
Management
Plan Quality Management
Description
Description
Description
Page 97
►
Plan Quality Management is the process of identifying quality requirements and the required
standards for the project and its deliverables
►
It provide guidance and direction on how quality will be managed and verified throughout the
project
►
This process is performed once at predefined points in the project
Plan Quality Management
Inputs
Project Charter
Project Management Plan
Inputs
Enterprise Environmental Factors
Project Documents
Organizational Process Assets
Page 98
Plan Quality Management
Tools & Techniques
Expert Judgement
Data Gathering
Data Analysis
Meetings Decision
Making
Tools & Techniques
Data Representation
Page 99
Test & Inspection
Planning
Plan Quality Management
Outputs
Project Management Plan
Updates
Quality Management Plan
1
2
Quality Metrics
Outputs
Page 100
3
4
Project Document
Updates
Manage Quality
Manage Quality
Description
Description
Description
Page 102
►
Manage Quality is the process of translating the quality management plan into executable quality
activities
►
It helps to incorporate the organization’s quality policies in to the project
►
It increase the probability of meeting the quality objectives as well as identifying ineffective
processes and causes of poor quality
Manage Quality
Inputs
Project Management Plan
Inputs
Organizational Process Assets
Project Documents
Page 103
Manage Quality
Tools & Techniques
Data Gathering
Data Analysis
Audits
Design for X
Data Representation
Problem Solving
Tools & Techniques
Decision Making
Page 104
Quality Improvement Methods
Manage Quality
Outputs
Quality Reports
1
2
Test & Evaluation Docs
Outputs
Page 105
Project Management Plan
Updates
Change Request
3
4
Project Document
Updates
5
Control Quality
Control Quality
Description
Description
Description
Page 107
►
Control Quality is the process of monitoring and recording results gained after executing the
quality management activities
►
It helps to assess performance and ensure the project outputs are complete, correct and meet
customer expectations
►
It verifies that project deliverables and work meet the requirements specified by key stakeholders
for final acceptance
Control Quality
Inputs
Inputs
Project Management Plan
Enterprise Environmental Factors
Organizational Process Assets
Approved Change Requests
Project Documents
Work Performance Data
Inputs
Deliverables
Page 108
Control Quality
Tools & Techniques
Data Gathering
Data Analysis
Testing/Product Evaluations
Inspection
Tools & Techniques
Data Representation
Page 109
Meetings
Control Quality
Outputs
Quality Control
Measurements
1
Work Performance
Information
2
Project Management Plan
Updates
Outputs
Page 110
3
Verified Deliverables
4
Project Document
Updates
5
6
Change Requests
Knowledge Areas and Processes
5. Project Resource Management
Project Resource Management
Trends and Emerging Practices
• Project Resource Management includes the process to identify, acquire and manage the resources needed for the
successful completion of the project
Resource
Management
Methods
Page 112
Emotional
Intelligence
Self-Organizing
Team
Virtual
teams/Distributed
Teams
Project Resource Management
Tailoring Considerations
All the process of Resource management are applied in a tailored way to make it a unique project
Diversity
Industry Specific
Resource
Physical location
Acquisition of
Team Members
Tailoring Considerations
Management Of
Team
Page 113
Life Cycle
Approaches
Project Schedule Management
Schedule Management Process
1
Plan Resource Management
2
Estimate Activity Resource
3
Acquire Resource
4
Develop & Manage Team
Schedule Management Process
5
Page 114
Control Resource
Plan Resource
Management
Plan Resource Management
Description
Description
Description
Page 116
►
Plan Resource Management is the first and initial step of the project resource management
knowledge area
►
It involves various aspects like defining the process of estimating, acquiring, managing and using
physical and human resource
►
This process is usually performed only once or at few predefined points throughout the project
lifecycle to help in establishing the way of approach and level of management required for
managing resource
►
These aspect are majorly influenced by the type and complexity of the project
Plan Resource Management
Inputs
Project Charter &
Project management
Plan
The project charter provides
the high –level project
description and requirements
Quality Management plan
•
Enterprise Environmental
Factor
•
•
•
•
Organizational culture and
structure
Geographic Distribution of
facilities and resources
Resource competencies and
availability
Marketplace condition
Inputs
Organizational
Process Assets
Project Documents
•
•
•
•
Page 117
Project Schedule
Requirements
Documentation
Risk Register
Stakeholder Register
•
•
•
•
HR policies and procedure
Safety policies and security
policies
Templates for resource
management plan
Historical information for similar
project
Plan Resource Management
Tools & Techniques
Expert Judgement
Data Representation
Tools & Techniques
Page 118
Meetings
Organizational Theory
Plan Resource Management
Outputs
Resource Management
Plan
1
Project Document
Updates
2
Team Charter
Outputs
Page 119
3
Estimate Activity
Resources
Estimate Activity Resources
Description
Description
Description
►
►
►
►
Page 121
Once you are done with planning, the next process is Estimate Activity Resource
In the process, the resource required for the project along with their type and quantity of tools,
equipment, raw material and supplier are being estimated
This process is generally executed after specific time intervals throughout the project lifecycles
With this you can pinpoint the what type of resource you need, in what amounts and what should
be their characteristic in order to finish the project successfully
Estimate Activity Resources
Inputs
Project Charter &
Project management
Plan
High –level project
description and requirements
Quality Management plan
•
•
Enterprise Environmental
Factor
•
•
•
•
•
•
Resource location
Resource availability
Team Resource Skills
Organizational culture
Published Estimating data
Marketplace condition
Inputs
Organizational
Process Assets
Project Documents
•
•
•
•
•
•
Page 122
Activity Attributes
Activity List
Assumption Logs
Cost Estimates
Resource calendars
Risk register
•
•
•
•
HR policies and procedure
Safety policies and security
policies
Templates for resource
management plan
Historical information for similar
project
Estimate Activity Resources
Tools & Techniques
Expert Judgement
Data Representation
Tools & Techniques
Page 123
Meetings
Organizational Theory
Estimate Activity Resources
Outputs
Resource Breakdown
Structure
Resource Requirements
1
2
Basis Of Estimates
Outputs
Page 124
3
4
Project Document
Updates
Acquire Resource
Acquire Resource
Description
Description
Description
Page 126
►
This process deals with collecting the various human resource, facilities, tools and equipment's,
supplies and raw materials required to deliver the project
►
This process helps in outlining and guiding the selection process of the project resource and then
assigning them to their specific activities/task.
►
Thus it is performed at periodic intervals throughout the project lifecycle and helps in preventing
running out of resource
Acquire Resource
Inputs
Project Charter &
Project management
Plan
Resource Management Plan
Procurement Management
Plan
Cost baseline
•
•
•
Enterprise Environmental
Factor
•
•
•
•
Existing Information on
organizational resources
Marketplace condition
Organizational structure
Geographic Location
Inputs
Organizational
Process Assets
Project Documents
•
•
•
•
Page 127
Project Schedule
Resource calendars
Resource Requirements
Stakeholder Register
•
•
Policies and procedures
Historical Information and
lesson learned repository
Acquire Resource
Tools & Techniques
Decision Making
Pre Assignment
Interpersonal and Team Skills
Tools & Techniques
Page 128
Virtual Teams
Acquire Resource
Outputs
Physical Resource
Assignments
Resource Calendar
Project Management Plan
Updates
Enterprise Environmental
factors Updates
Project Team
Assignments
Project Document
Updates
Outputs
Page 129
Organizational Process
Assets Updates
Change Request
Develop Team
Develop Team
Description
Description
Description
Page 131
►
This process purely concentrates on the developments of team bonding and assigning them with
rewarding work ,future, opportunities ,and carrier development
►
It helps in enhancing the overall team performance by improving team member competencies
,interactions and the environment
►
This process is performed throughout the project lifecycles and intensifies teamwork improves
interpersonal skills of the individuals, motivates the team and reduces attrition
Develop Team
Inputs
•
Enterprise Environmental
Factor
Project Charter &
Project management
Plan
•
Resource Management Plan
•
•
Human Resource Management
Policies
Team member skills &
competencies
Geographic distribution of team
members
Inputs
Organizational
Process Assets
Project Documents
•
•
•
•
Page 132
Lesson Learned Register
Project Team Assignments
Resource calendars
Team charter
•
Historical Information and
lesson learned repository
Develop Team
Tools & Techniques
Colocation
Virtual Teams
Communication Technology
Interpersonal and Team Skills
Recognition and Rewards
Meetings
Individual and Team
Assessments
Training
Tools & Techniques
Page 133
Develop Team
Outputs
Team Performance
Assessments
1
Project management Plan
updates
2
Organizational Process
Assets Updates
Outputs
Page 134
3
Change Request
4
Project Document
Updates
5
6
Change Requests
Manage & Control Team
Manage & Control Team
Description
Description
Description
Page 136
►
In this process, the project manager ensure that the resources that are assigned and allocated for
the project activities are available & each and every team members performance is monitored and
tracked, their problem areas are identified and the issues are resolved and feedbacks are given
►
This process is generally performed throughout the project lifecycle and helps in influencing team
behaviour, managing the conflicts and resolving brewing issues.
►
They also monitor their estimated usage vs actual usage and subsequently take corrective action
to keep the project on track
Manage & Control Team
Inputs
Work Performance
Report
Physical and electronics
representation of work
performance information
•
EEF & OPA
•
•
•
•
Human Resource Management
PoliciesCertificates of
appreciation
Corporate Apparel, and
Other organizational
prerequisites
•
Inputs
Team Performance
Assessments
Project Documents
•
•
•
•
Page 137
Issue Log
Lesson Learned Register
Project Team Assignments
Team Charter
•
The project management team
makes ongoing formal or
informal assessments of the
project teams performance
Manage & Control Team
Tools & Techniques
PMIS
Virtual Teams
Communication Technology
Recognition and Rewards
Interpersonal and Team Skills
Meetings &Problem Solving
Tools & Techniques
Individual and Team
Assessments
Page 138
Training
Manage & Control Team
Outputs
Team Performance
Assessments
1
Project management Plan
updates
2
Organizational Process
Assets Updates
Outputs
Page 139
3
Change Request
4
Project Document
Updates
5
6
Work Performance
Information
Knowledge Areas and Processes
6. Project Communication Management
Project Communication Management
Trends and Emerging Practices
• Project Communication Management incudes the process necessary to ensure that the information needs of the
projects and its stakeholders are met through development of artifacts and implementation of activities design to
achieve effective information exchange
Inclusion of
stakeholders in
project reviews
Page 141
Inclusion of
stakeholders in
project meetings
Increased use of
social
communication
Multifaceted
approaches to
communication
Project Communication Management
Tailoring Considerations
All the process of Resource management are applied in a tailored way to make it a unique project
Stakeholders
Communication
Technology
Physical Location
Language
Tailoring Considerations
Change
Management
Page 142
Knowledge
Management
Project Communication Management
Schedule Management Process
1
Plan Communication Management
2
Manage Communication
3
Monitor Communication
Schedule Management Process
Page 143
Plan Communication
Management
Plan Communication Management
Description
Description
Description
Page 145
►
Plan Communication Management is the initial process of project communication management
knowledge area. In this process a systemic and effective plan is developed for the activities involved in
project communication
►
It majorly makes use of the information like the requirement of each and every stakeholders and teams,
organizational assets available and the project needs
Plan Communication Management
Inputs
Enterprise Environmental
Factor
Project Charter & Project
Management Plan
•
Identifies the key stakeholders list
Resource Management Plan
Stakeholder Engagement Plan
•
•
•
•
•
•
Organizational culture governance
Framework
Personnel Administration Policies
Stakeholder risk threshold
Establish communication
Channels
Inputs
Organizational Process
Assets
Project Documents
•
•
Page 146
Requirements
Documentation
Stakeholder Register
•
•
Communication Requirements
Stakeholders &
communications data and info
from previous projects
Plan Communication Management
Tools & Techniques
Expert Judgement
Communication Requirements
Analysis
Data Representation
Communication Requirements
Analysis
Communication Technology
Communication Methods
Tools & Techniques
Interpersonal and Team Skills
Page 147
Meetings & Workshops
Plan Communication Management
Outputs
Communication
Management Plan
1
Project Document
Updates
2
Project Management
Plan
Outputs
Page 148
3
Manage & Monitor
Communications
Manage & Monitor Communications
Description
Description
Description
Page 150
►
Project communication management is manage communication which mainly aims to collect,
create, distribute, store, retrieve ,manage, monitor and finally dispose of the project information in
an appropriate and timely manner
►
This process ensure that all the information needs and requirements of the project and the
involved stakeholders are met by its completion
►
It is performed throughout the project lifecycle in order to provide an effortless and efficient flow of
information from the project team to stakeholder and vice-versa
Manage & Monitor Communications
Inputs
Enterprise Environmental
Factor
Project Management Plan
Resource Management Plan
Communication management
Plan
Stakeholder Engagement Plan
•
•
•
•
•
•
•
Organizational culture governance
Framework
Personnel Administration Policies
Stakeholder risk threshold
Establish communication
Channels
Inputs
Work Performance
Report
•
•
Page 151
Work Performance Report
Can be presented as
dashboards ,heat report, stop
light chart or other
representations
Organizational Process
Assets
•
•
Communication Requirements
Stakeholders &
communications data and info
from previous projects
Manage & Monitor Communications
Tools & Techniques
Expert Judgement
Communication Requirements
Analysis
Data Representation
Communication Requirements
Analysis
Communication Technology
Communication Methods
Tools & Techniques
Interpersonal and Team Skills
Page 152
Meetings & Workshops
Manage & Monitor Communications
Outputs
1
2
Organizational Process
Assets Updates
Outputs
Page 153
Work Performance
Information
Project management Plan
updates
Project Communication
3
4
Project Document
Updates
5
6
Stakeholder
Communication Plan
Knowledge Areas and Processes
7. Project Risk Management
Project Risk Management
Trends and Emerging Practices
• Project Risk Management include the process of conducting risk management planning, identification analysis,
response planning, response implementation, and monitoring risk on a project.
Non-Event Risk
Page 155
Project Resilience
Integrated Risk
Management
Virtual
teams/Distributed
Teams
Project Risk Management
Tailoring Considerations
All the process of Resource management are applied in a tailored way to make it a unique project
Diversity
Industry Specific
Resource
Physical location
Acquisition of
Team Members
Tailoring Considerations
Management Of
Team
Page 156
Life Cycle
Approaches
Project Risk Management
Risk Management Process
1
Plan Risk Management
2
Identifying Risk
3
Perform Risk Analysis
4
Plan Risk Response
5
Implement Risk Response
6
Monitor Risks
Page 157
Risk Management Process
Plan Risk Management
Plan Risk Management
Description
Description
Description
Page 159
►
This process defines how to conduct risk management activities for a project
►
This process helps in ensuring that the degree, type and visibility of risk management are
proportionate to both risk and the importance of the project to the organization and other
stakeholders
►
It is performed once or at the predefined points in the project lifecycle
Plan Risk Management
Inputs
Project Charter &
Project management
Plan
The project charter provides
the high –level project
description and requirements
Quality Management plan
•
Enterprise Environmental
Factor
•
•
•
Organizational culture and
structure
Geographic Distribution of
facilities and resources
Resource competencies and
availability
Inputs
Organizational
Process Assets
Project Documents
•
•
•
•
Page 160
Project Schedule
Requirements
Documentation
Risk Register
Stakeholder Register
•
•
Safety policies and security
policies
Historical information for similar
project
Plan Risk Management
Tools & Techniques
Expert Judgement
Data Representation
Tools & Techniques
Page 161
Meetings
Plan Risk Management
Outputs
Risk Management Plan
1
2
Project Document
Updates
Outputs
Page 162
Identify Risks
Identify Risks
Description
Description
Description
►
►
►
►
►
►
►
►
Page 164
Once you are done with planning, the next process is Estimate Activity
This
process is to identify the individual project risk as well as sources of overall project risk, and
Resource
documenting their characters
In the process, the resource required for the project along with their type
and
quantity
equipment,
raw
material
supplier
are
being
This process
helpsofintools,
documenting
the existing
individual
risk and
and the
sources of
overall
project
estimated
risk
This process is generally executed after specific time intervals throughout
It
alsoproject
helps in lifecycles
bringing together the information using which the project team can respond
the
appropriately to identified risks
With this you can pinpoint the what type of resource you need, in what
amounts
what should
bethe
their
characteristic in order to finish the
This processand
is performed
throughout
project
project successfully
Identify Risks
Inputs
Project Management
Plan
•
•
•
•
•
•
•
Requirements Management Plan
Schedule Management Plan
Cost Management Plan
Quality Management Plan
Resource Management Plan
Risk Management Plan
Scope, schedule and cost
baseline
Enterprise Environmental
Factor
Project Documents
•
•
•
•
•
•
•
•
Assumption Log
Cost Estimates
Duration Estimates
Issue Log
Lesson Learned Register
Requirements Documentation
Resource Requirements
Stakeholder register
•
•
•
•
Published material, including
commercial risk databases or
checklists
Academic studies
Benchmarking results
Industry studies of similar
projects
Inputs
Agreements
The agreements have information
such as milestone dates, contracts
type, acceptance criteria and
award and penalties
Page 165
Organizational Process
Assets
Procurement
Documentation
The Procurement Documentation is
updated throughout the project ,the
most up to date documentation can be
reviewed for risks
•
•
•
•
Project file with actual data
Organizational and Project
process controls
Risk statement Formats
Checklists from previous
similar projects
Identify Risks
Tools & Techniques
Expert Judgement
Data Gathering
Data Analysis
Interpersonal and Team
Skills
Tools & Techniques
Prompt List
Page 166
Meetings
Identify Risks
Outputs
Project Document
Updates
Risk Register
1
2
Risk Report
Outputs
Page 167
3
Perform Qualitative &
Quantitative Risk Analysis
Perform Qualitative & Quantitative Risk Analysis
Description
Description
Description
Page 169
►
This process priorities the individual project risks for further analysis or action by assessing their probability of
occurrence and impact as well as other characteristics.
►
The major benefit of this process is that it focuses efforts on high priority risk.
►
This process numerically analyses the combined effect of identified individual project risk and other source of
uncertainty on overall project objectives
►
The main benefit of this process is that it quantifies overall project risk exposer and it can also provide additional
quantitative risk information to support risk response planning
►
This process is performed regularly throughout the project lifecycle
Perform Qualitative & Quantitative Risk Analysis
Inputs
Project Management
Plan
•
•
•
•
Risk management plan
Scope Baseline
Schedule Baseline
Cost Baseline
Enterprise Environmental
Factors
•
•
Industry studies of similar projects
Published material, including
commercial risk databases and
checklists
Inputs
Project Documents
•
•
•
•
•
•
•
•
•
Page 170
Assumption log
Basis of Estimates
Cost Estimates
Cost Forecast
Duration Estimates
Milestone List
Resource Requirements
Risk Register and reports
Schedule Forecast
Organizational Process
Assets
•
Information from similar
completed projects
Perform Qualitative & Quantitative Risk Analysis
Tools & Techniques
Expert Judgement
Data Gathering & Analysis
Risk Categorization
Meetings
Interpersonal and Team Skills
Data Representation
Representation and Uncertainty
Data Representation
Tools & Techniques
Page 171
Perform Qualitative & Quantitative Risk Analysis
Outputs
Project Document
Updates
1
Outputs
Page 172
Plan Risk Responses
Plan Risk Responses
Description
Description
Description
Page 174
►
This process helps in developing option ,selecting strategies and agreeing on action to address
overall project risk exposure ,as well as to treat individual project risk
►
It also identifies appropriate ways to address overall project risk and individual project risks
►
This process also allocate resource and insert activities in to project document and the project
management plan as needed
►
This process is performed throughout the project
Plan Risk Responses
Inputs
Enterprise Environmental
Factors
Project Management Plan
•
•
•
Resource management plan
Risk management plan
Cost Baseline
•
Risk appetite and threshold of key
stakeholders
Inputs
Project Documents
•
•
•
•
•
•
•
•
Page 175
Lesson Learned Register
Project Schedule
Project Team Assignment
Resource calendars
Duration Estimates
Risk Register
Risk reports
Stakeholder Register
Organizational Process
Assets
•
•
•
Templates for the risk management
plan, risk register, risk report
Historical databases
Lesson learned repositories from
similar projects
Plan Risk Responses
Tools & Techniques
Expert Judgement
Data Gathering
Interpersonal and Team Skills
Data Analysis
Contingent Response
Strategies
Strategies for Opportunities
Tools & Techniques
Strategies For Threats
Page 176
Decision Making
Plan Risk Responses
Outputs
Project Document
Updates
Change Requests
1
2
Project Management
Plan Updates
Outputs
Page 177
3
Implement Risk Response
Implement Risk Response
Description
Description
Description
Page 179
►
This process helps in implementing upon risk response plans
►
Main benefit of this process is to ensure that agreed upon risk responses are executed as planned
in the order to address overall project risk exposure, minimized individual project threats and
maximize individual project opportunities
►
This process is performed throughout the project
Implement Risk Response
Inputs
Project Documents
Project Management
Plan
•
Risk Management Plan
•
•
•
Inputs
Organizational Assets
•
Page 180
Lesson learned repository
from similar completed
projects
Lesson Learned Register
Risk Register
Risk Report
Implement Risk Response
Tools & Techniques
Interpersonal And Team Skills
Project Management Information
System (PMIS)
Tools & Techniques
Page 181
Expert Judgement
Monitor Risk
Monitor Risk
Description
Description
Description
Page 183
►
This process mainly monitors the implementation of agreed upon risk response plans, tracking
identified risk ,identifying and analysing new risks and evaluating risk process effectiveness
throughout the project
►
This process helps in enabling the project decision to be based on current information about
overall project risk exposure and individual project risk
►
This process is performed throughout the project
Monitor Risk
Inputs
Project Management
Plan
•
Risk management plan
Work Performance
Report
•
Provide Information From
performance measurement
Inputs
Work Performance data
Project Documents
•
•
•
•
Page 184
Lesson Learned Register
Issue Log
Risk Register
Risk reports
•
Data On Project Status
Monitor Risk
Tools & Techniques
Data Analysis
Audits
Tools & Techniques
Page 185
Meetings
Monitor Risk
Outputs
Work Performance
Information
1
2
Change Request
Outputs
Page 186
Organizational Process
Asset Updates
Project management Plan
updates
3
4
Project Document
Updates
5
Knowledge Areas and Processes
8. Project Procurement Management
Project Procurement Management
Trends and Emerging Practices
Project Procurement Management include the process necessary to purchase or acquire product or services or result needed
from outside the project team
Advances In Tools
1
Page 188
More Advanced
Risk
management
2
Changing
Contracting
Process
3
Logistics And
Supply Chain
Management
4
Technology And
Stakeholder
Relations
5
Trial
Engagement
6
Project Procurement Management
Tailoring Considerations
All the process of Resource management are applied in a tailored way to make it a unique project
Complexity of
Procurement
Physical location
Availability of
vendors
Governance
Regulatory
Environment
Tailoring Considerations
Funding options
Page 189
OPA
Project Procurement Management
Procurement Management Process
1
Plan Procurement Management
2
Conduct Procurements
3
Control Procurements
Page 190
Procurement Management Process
Plan Procurement
Management
Identify Risks
Description
Description
Description
Page 192
►
Plan Procurement Management is the initial process of project Procurement Management
knowledge area
►
In this process, you need to document various procurement decisions, specify the procurement
approach and identify the potential and quality sellers
►
This process is executed once in a while at the predefined points in the project lifecycle and helps
in deciding whether there is need for acquiring goods and services from outside or not
►
In case there is a need , it also helps in identifying which resource are to be acquired and when
Identify Risks
Inputs
Project Charter
•
The Project charter contains the
objectives Project Description
,summary milestone and the
preapproved financial resources
Project Management Plan
•
•
•
•
Business Document
•
•
Management Plan
Quality Management Plan
Resource Management Plan
Scope Baseline
Business case
Benefits management Plan
Inputs
Project Documents
•
•
•
•
•
•
•
Page 193
Milestone List
Project Team Assignments
Requirement Documentation
Requirements Traceability Matrix
Resource requirements
Risk Register
Stakeholder Register
Organizational Process
Assets
Enterprise Environmental
Factor
Market Place Condition
Products ,Services and results
available in the market place
Sellers
Unique Local Requirements
Legal Advice Regarding Procurement
Contract Management System
•
•
•
•
•
Preapproved sellers List
Formal Procurement Policies,
procedures and guidelines
Contract Types
Cost Reimbursement contracts
Time and material contracts
(T&M)
Plan Procurement Management
Tools & Techniques
Expert Judgement
Source Selection
Analysis
Data Gathering
Meetings
Tools & Techniques
Data Analysis
Page 194
Plan Procurement Management
Outputs (1/2)
Procurement
Management Plan
1
2
Procurement Strategy
Outputs
Page 195
Source Selection
Criteria
Bid Documents
3
4
Procurement statement
Of Work
5
Plan Procurement Management
Outputs (2/2)
Independent Cost
Estimates
Make Or Buy Decisions
6
7
Change Request
Outputs
Page 196
8
Project Document
Updates
9
OPA Updates
10
Conduct Procurements
Conduct Procurements
Description
Description
Description
Page 198
►
The second Process Of project procurement management is conduct procurement
►
In this process responses from various sellers are collected, an efficient seller is selected among
them and finally a contract is curated
►
This process is performed throughout the project after certain time intervals and helps in
identifying a qualified vendor and then proceed with the establishment of the legal agreements for
the delivery process
Conduct Procurements
Inputs
Project Charter
•
Project Management Plan
The Project charter contains the
objectives Project Description
,summary milestone and the
preapproved financial resources
•
•
•
•
•
Sellers Proposal
•
Scope Management Plan
Requirements Management Plan
Risk Management Plan
Procurement management Plan
Cost Baseline
Prepared in response to a
procurement document
package from the basic
information that will be used by
an evolution body to select one
or more successful bidders
Inputs
Enterprise Environmental
Factor
Project Documents
•
•
•
•
•
•
•
Page 199
Bid Document
Procurement statement of work
Independent cost estimates
Source Selection Criteria
Lesson Learned Register
Project Schedule
Requirements Documentation
Technical requirements
•
•
•
•
•
Local Laws and regulations
External Economic Environment
Marketplace Condition
Prior agreement already in place
Contract Management System
Organizational Process
Assets
•
•
•
•
List of Preferred Sellers
Organizational Policies
Specific organizational templates or
guidelines
Financial Policies and procedure
Conduct Procurements
Tools & Techniques
Expert Judgement
Data Analysis
Advertising
Interpersonal and Team
Skills
Tools & Techniques
Bidder Conferences
Page 200
Conduct Procurements
Outputs
1
2
Agreements
Outputs
Page 201
Project Document
Updates
Change Request
Selected Sellers
3
4
OPA Updates
5
Control Procurements
Control Procurements
Description
Description
Description
Page 203
►
Third and final process of this knowledge area is control procurement
►
In this process the procured relations are managed ,Their contract performance is thoroughly
monitored, appropriate adjustment and changes are made and finally, contracts are closed
►
This process can be performed at any point of the project lifecycle as per need
►
It helps in ensuring that the performance of both the involved parties (buyers and sellers) is up to
the project requirements as stated in the legal agreements
Control Procurements
Inputs (1/2)
Project Management
Plan
•
•
•
•
Agreement
•
Requirements
Management Plan
Risk Management Plan
Change Management Plan
Schedule Baseline
Agreements Are
understanding between
parties
Inputs
Procurement
Documentation
Project Documents
•
•
•
•
•
•
•
Page 204
Assumption Log
Lesson Learned Register
Milestone List
Quality Reports
Requirements
Documentation
Requirements traceability
Matrix
Risk And stakeholder register
•
•
Procurement
Documentation
Contains complete
supporting records for
administration of the
procurement process
Control Procurements
Inputs (2/2)
Enterprise
Environmental
Factors
Approved Change
Requests
•
•
Approved Change
Requests can include
modification to the
terms and condition of
the contracts
Inputs
•
•
•
Organizational
Process Assets
Work Performance
Data
•
•
Page 205
Work Performance
data
Contain seller data on
project status
Contract change control
system
Market place condition
Financial management
and account payable
system
Buyers organization code
ethics
•
The Organizational
process Assets that can
influence the Control
Procurements process
include but are not limited
to procurement policies
Control Procurements
Tools & Techniques
Expert Judgement
Data Analysis
Inspection
Claims Administration
Tools &
Techniques
Audits
Page 206
Control Procurements
Outputs
Procurement Documentation
Updates
Closed Procurements
1
2
Work Performance
Information
Outputs
Page 207
3
Project Document
Updates
4
Change Requests
5
6
Organizational Process
Assets Updates
Knowledge Areas and Processes
9. Project Stakeholder Management
Project Stakeholder Management
Tailoring Considerations
Project Stakeholder Management includes the processes required to identify the people that could impact or be impacted by the
project to analyse stakeholder expectations and their impact on the project
Diversity
Complexity Of
Stakeholder
Relationships
Page 209
Physical location
Communication
Technology
Tailoring Considerations
Project Stakeholder Management
Stakeholder Management Process
1
Identify Stakeholder
2
Plan Stakeholder Engagement
3
Manage Stakeholder Engagement
4
Monitor Stakeholder Engagement
Page 210
Stakeholder Management Process
Identify Stakeholders
Identify Stakeholders
Description
Description
Description
Page 212
►
The initial process of project stakeholder management is identify stakeholder
►
In this process, the project stakeholders are regularly identified, analysed and various information
related to them
►
It is performed at periodic intervals throughout the project lifecycle which helps the project team in
identifying appropriate focus required for the engagement of each stakeholder involved in the
project
Identify Stakeholders
Inputs
•
•
•
Project
Documents
Change Log
Issue Log
Requirement Documentation
Enterprise
Environmental
Factor
Organizational
culture,
•
political, climate and
governance framework
Government or Industry
standard
Global, regional or local trends
and practices or habits
Geographic Distribution of
facilities and resources
•
•
•
Inputs
Organizational
Process Assets
Agreement
•
The Parties of an
agreement are project
stakeholders
•
•
•
Page 213
Stakeholder Register
templates and instructions
Stakeholder register from
previous Projects
Lesson learned repository
Identify Stakeholders
Tools & Techniques
Expert Judgement
Data Gathering
Data Representations
Meetings
Tools & Techniques
Data Analysis
Page 214
Identify Stakeholders
Outputs
Project Management Plan
Updates
Stakeholder Register
1
2
Change Requests
Outputs
Page 215
3
4
Project Document Updates
Plan Stakeholder
Engagement
Plan Stakeholder Engagement
Description
Description
Description
Page 217
►
In this process various approaches are curated in order to involve the stakeholder on the basis of
their need, interests, expectations and latent impact on the project
►
It is performed at periodic intervals throughout the project lifecycles and helps in developing a
realistic plan which can effectively interact with the stakeholders.
Plan Stakeholder Engagement
Inputs
Project Charter
•
Stakeholder Management
Plan
Agreements
The Project charter contains the
objectives Project Description
,summary milestone and the
preapproved financial resources
•
Working with the procurement or
contracting group in the organization
to ensure contractor and suppliers
are effectively managed
•
•
•
Resource management Plan
Communication Management
plan
Risk management Plan
Inputs
Enterprise Environmental
Factor
Project Documents
•
•
•
•
•
•
Assumption Log
Change Log
Issue Log
Project Schedule
Risk Register
Stakeholder Register
•
•
•
•
Organizational, culture, political,
climate and governance framework
Personnel administration policies
Stakeholder risk appetites
Communication Channels
Organizational Process
Assets
•
•
•
•
•
Page 218
Corporates policies and procedures
Organizational communication
requirements
Standard guidelines
Lesson learned repository
Software tools
Plan Stakeholder Engagement
Tools & Techniques
Expert Judgement
Data Gathering
Decision Makings
Data Analysis
Tools & Techniques
Meetings
Page 219
Data Representation
Plan Stakeholder Engagement
Outputs
Stakeholder
Engagement Plan
1
Outputs
Page 220
Manage Stakeholder
Engagement
Manage Stakeholder Engagement
Description
Description
Description
Page 222
►
In This process, various steps are taken for better communication and maintain working with
stakeholders
►
Along with this their concern and issues are addressed and appropriate stakeholder involvement is
fostered as well
►
It is performed throughout the project lifecycle and helps a project manager in increasing support
and minimizing resistance from the stakeholders
Manage Stakeholder Engagement
Inputs
Project
Management Plan
•
•
•
•
Communication
Management Plan
Risk Management Plan
Stakeholder Management
Plan
Change Management Plan
Inputs
Enterprise
Environmental Factor
Organizational, culture,
political, climate &
governance Structure
Personal administration
Policies
Stakeholder risk Threshold
Communication Channels
Global, Regional/local trends
Geographic Distribution
•
•
•
•
•
•
Organizational
Process Assets
Project Documents
•
•
•
•
Page 223
Change Log
Issue Log
Lesson Learned
Register
Stakeholder Register
•
•
•
Corporate policies &
procedure
Stakeholder Guidelines
Historical Information from
previous similar projects
Manage Stakeholder Engagement
Tools & Techniques
Expert Judgement
Ground Rules
Communication Skills
Meetings
Tools & Techniques
Interpersonal & Team
Skills
Page 224
Manage Stakeholder Engagement
Outputs
Project Document
Updates
Change Request
1
2
Project Management Plan
Updates
Outputs
Page 225
3
Monitor Stakeholder
Engagement
Monitor Stakeholder Engagement
Description
Description
Description
Page 227
►
In this process relationship of project stakeholders are monitored, and various strategies are
tailored in order to engage the stakeholder using engagement plans and strategies
►
This process is performed throughout the project lifecycle and helps in maintaining as well as
increasing the efficiency and effectiveness of the implied stakeholder engagement activities
►
This process is very crucial to perform while the project evolves ,and its development environment
varies
Monitor Stakeholder Engagement
Inputs
Work Performance
Data
Project
Management Plan
•
•
•
•
Resource
Management Plan
Communication
Management Plan
Stakeholder
Management Plan
Work Performance
Data contains data on
project status
Inputs
Project Documents
•
•
•
•
•
Page 228
Issue Log
Lesson Learned
Register
Project
Communication
Risk Register
Stakeholder Register
Organizational
Process Assets
Enterprise
Environmental factor
•
•
•
•
•
•
Organizational, culture,
political, climate & governance
Structure
Personal administration
Policies
Stakeholder risk Threshold
Communication Channels
Global, Regional/local trends
Geographic Distribution
•
•
•
•
Corporate Policies and
procedures
Organizational
communication
requirement
Standardized Guidelines
Historical information from
previous project
Monitor Stakeholder Engagement
Tools & Techniques
Data Analysis
Decision Making
Communication Skills
Meetings
Data Representation
Ground Rules
Tools & Techniques
Page 229
Monitor Stakeholder Engagement
Outputs
Project Management
Plan Updates
Work Performance
Information
1
2
Change Requests
Outputs
Page 230
3
4
Project Document
Updates
Knowledge Areas and Processes
10. Project Integration Management
Project Integration Management
Tailoring Considerations
Project Integration Management includes the processes and activities to identify, define, combine, unify and coordinate various
processes and activities within the Project management process groups
Project Life Cycle
Change
management
Governance
Lessons Learnt
Tailoring Considerations
Knowledge
management
Page 232
Benefits
Project Integration Management
Project integration Management Process
1
Develop Project Charter and Project
Management Plan
2
Direct and Manage Project Work
3
Monitor and Control Project Work
4
Manage Project Knowledge
5
Perform integrated Change Control
6
Close Project or Phase
Page 233
Project Integration
Management Process
Develop Project Charter
Develop Project Charter
Description
Description
Description
Page 235
►
Formal document that is developed to authorise the existence of the project. It is very important to
create a project charter before starting a project as it provides step by step delivery plan.
►
Project charter allows the project manager to gain control over the various resources required for
the delivery of the project.
►
The project charter establishes a direct link between organisational objectives and the project
undertaken.
Develop Project Charter
Inputs
Business
Documents
•
•
Business case
Benefits
Management plan
Agreements
•
Outlines initial
expectations from the
project
Inputs
Enterprise
Environmental Factor
•
•
•
•
•
Page 236
Organizational, culture,
political, climate & governance
Structure
Personal administration
Policies
Stakeholder risk Threshold
Communication Channels
Geographic Distribution
Organizational
Process Assets
•
•
•
•
Corporate Policies and
procedures
Organizational
communication
requirement
Standardized Guidelines
Historical information from
previous project
Develop Project Charter
Tools & Techniques
Expert Judgement
Tools & Techniques
Page 237
Interpersonal and Team
Skills
Data Gathering
Meetings
Develop Project Charter
Outputs
Project Charter
1
2
Assumptions Log
Outputs
Page 238
Develop Project Plan
Develop Project Plan
Description
Description
Description
Page 240
►
The process of developing a project management plan includes defining , preparing and
coordinating other plan components to finally integrate them into the project management
framework.
►
The key advantage of developing a project plan is that it acts as a roadmap for all the team
members.
►
It gives them a direction to move towards a unified goal of successfully delivering the project
Develop Project Plan
Inputs
Project Charter
Project team uses project
charter as a initial point
for project planning
•
Outputs from other
processes
Subsidiary plans and
baselines that are an
output from other
planning processes are
inputs to this process
•
Inputs
Enterprise
Environmental Factor
•
•
•
•
•
Page 241
Organizational, culture,
political, climate & governance
Structure
Personal administration
Policies
Stakeholder risk Threshold
Communication Channels
Geographic Distribution
Organizational
Process Assets
•
•
•
•
Corporate Policies and
procedures
Organizational
communication
requirement
Standardized Guidelines
Historical information from
previous project
Develop Project Plan
Tools & Techniques
Expert Judgement
Tools & Techniques
Page 242
Interpersonal and Team
Skills
Data Gathering
Meetings
Develop Project Plan
Outputs
Project Plan
1
Outputs
Page 243
Direct and Manage Project
Work
Direct and Management Project Work
Description
Description
Description
Page 245
►
This process helps in directing and managing the project work and making changes to meet the
promised goal.
►
With the correct direction and management of the project, the probability of project success
increases while elevating the deliverable quality.
►
This process is followed throughout the project life cycle.
Direct and Management Project Work
Inputs
Project
Management Plan
•
Any Component of the
project management plan
may be an input to the
process
Project Documents
•
•
•
•
•
•
•
Change Log
Lessons Learnt register
Milestone list
Project constraints
Project schedule
Requirements traceability
matrix
Risk register and risk
reports
Inputs
Approved Change
request
•
•
•
Corrective action
Preventive action
Defect repair
•
•
•
•
•
Page 246
Organizational
Process Assets
Enterprise
Environmental Factor
Organizational, culture,
political, climate & governance
Structure
Personal administration
Policies
Stakeholder risk Threshold
Communication Channels
Geographic Distribution
•
•
•
•
Corporate Policies and
procedures
Organizational
communication
requirement
Standardized Guidelines
Historical information from
previous project
Direct and Management Project Work
Tools & Techniques
Expert Judgement
Tools & Techniques
Page 247
Project Management
Information system
(PMIS)
Interpersonal and
Team Skills
Meetings
Direct and Management Project Work
Outputs
Deliverables
1
2
Work Performance Data
Outputs
Page 248
Project Plan & Document
Updates
Issue Log
3
4
Change Requests
5
6
Organizational Process
Assets Updates
Manage Project Knowledge
Manage Project Knowledge
Description
Description
Description
Page 250
►
Management of the project knowledge is very important to achieving the promised objective and
further contributing to future
►
With the correct direction and management of the project, the probability of project success
increases while elevating the deliverable quality.
►
This process is followed throughout the project life cycle.
Manage Project Knowledge
Inputs
Project
Management Plan
•
Any Component of the
project management plan
are an input to the
process
Deliverables
•
Any unique and verifiable
product , result o
capability to perform a
service
Inputs
Project Documents
•
•
•
•
Page 251
Lessons Learnt register
Project team assignments
Resource breakdown
structure
Stakeholder register
Organizational
Process Assets
Enterprise
Environmental Factor
•
•
•
•
•
Organizational, culture,
political, climate & governance
Structure
Personal administration
Policies
Stakeholder risk Threshold
Communication Channels
Geographic Distribution
•
•
•
•
Corporate Policies and
procedures
Organizational
communication
requirement
Standardized Guidelines
Historical information from
previous project
Manage Project Knowledge
Tools & Techniques
Tools & Techniques
Page 252
Expert Judgement
Knowledge
Management
Interpersonal and Team
Skills
Information
Management
Manage Project Knowledge
Outputs
Organizational process
updates
Lessons learnt register
1
2
Project Management Plan
updates
Outputs
Page 253
3
Monitor and Control Project
Work
Monitor and Control Project Work
Description
Description
Description
Page 255
►
In order to achieve the performance objectives as defined in project management plan, this
process is implemented.
►
In the monitoring and controlling process, the project is tracked, reviewed and its overall progress
is reported which enables the stakeholder to get the exact idea of the state of the project.
►
This process is followed throughout the project life cycle and is important to ensure project is
within schedule and baselines.
Monitor and Control Project Work
Inputs
Work performance
Information
Project
Management Plan
•
Monitoring and control
looks into each aspect of
the project management
plan
•
Project Documents
•
•
•
•
•
•
Work performance data
is captured throughout
the project and is used
for controlling the project
•
Change Log
Lessons Learnt register
Milestone list
Project constraints
Project schedule
Requirements traceability
matrix
Risk register and risk
reports
Inputs
Enterprise
Environmental Factor
Agreements
•
A procurement agreement
includes terms and
conditions and may
incorporate other items
•
•
•
•
•
Page 256
Organizational, culture,
political, climate & governance
Structure
Personal administration
Policies
Stakeholder expectations and
risk Threshold
Infrastructure
Project management
information system (PMIS)
Organizational
Process Assets
•
•
•
•
•
Corporate Policies and
procedures
Monitoring and reporting
methods
Issue management
procedure
Standardized Guidelines
Organizational knowledge
base
Monitor and Control Project Work
Tools & Techniques
Expert Judgement
Data analysis
Tools & Techniques
Page 257
Decision Making
Meetings
Monitor and Control Project Work
Outputs
Work performance
reports
1
Change requests
2
Project Management Plan
updates
Outputs
Page 258
3
4
Project Document
updates
Perform Integrated Change
Control
Perform Integrated Change Control
Description
Description
Description
Page 260
►
This process is carried out to control the various change requests that are received throughout
project lifecycle.
►
All the change requests, approved changes, modifications of the final deliverables, project
management plan etc. are reviewed.
►
This process is followed throughout the project life cycle and is important to mitigate the risk
associated with change requests.
Perform Integrated Change Control
Inputs
Work Performance
Reports
Project
Management Plan
•
•
•
•
Change management
plan
Scope baseline
Schedule baseline
Cost baselines
•
•
•
Project Documents
•
•
Resource availability
Schedule and cost data
Earned value reports
•
Basis of estimates
Requirement traceability
matrix
Risk report
Inputs
Enterprise
Environmental Factor
Change Requests
•
•
•
•
Corrective actions
Preventive actions
Defect repair
Updates
•
•
•
•
•
Page 261
Organizational, culture,
political, climate & governance
Structure
Personal administration
Policies
Stakeholder expectations and
risk Threshold
Infrastructure
Project management
information system (PMIS)
Organizational
Process Assets
•
•
•
•
•
Corporate Policies and
procedures
Monitoring and reporting
methods
Issue management
procedure
Standardized Guidelines
Organizational knowledge
base
Perform Integrated Change Control
Tools & Techniques
Expert Judgement
Change Control Tools
Tools & Techniques
Page 262
Decision Making
Meetings
Perform Integrated Change Control
Outputs
Approved Change
requests
1
Project Document updates
2
Project Management Plan
updates
Outputs
Page 263
3
Close Project or Phase
Close Project or Phase
Description
Description
Description
Page 265
►
This is final of project integration management, where the various project activities, phases, and
contracts are finalized.
►
It provides a controlled environment, under which the project can be closed/wrapped up.
►
This closing process includes the activities like the preservation of the project information,
completion of planned work, the release of involved resources.
Close Project or Phase
Inputs
Project Charter
•
The project charter
documents , the project
success criteria, the
approval requirements
and who will sign on the
closure of the project
•
•
•
•
•
Work Performance
Reports and
Accepted
Deliverables
Project Documents
•
•
•
•
Resource availability
Schedule and cost data
Earned value reports
Accepted deliverables
Sign off Documents
•
•
Assumption log & basis of
estimation
Change log and issue log
Lessons learnt register
Quality control
measurements
Requirements document
Risk register and report
Inputs
Enterprise
Environmental Factor
Project
Management Plan
•
All components of the
project management plan
are an input to this process
•
•
•
•
•
Page 266
Organizational, culture,
political, climate & governance
Structure
Personal administration
Policies
Stakeholder expectations and
risk Threshold
Infrastructure
Project management
information system (PMIS)
Organizational
Process Assets
•
•
•
•
•
Corporate Policies and
procedures
Monitoring and reporting
methods
Issue management
procedure
Standardized Guidelines
Organizational knowledge
base
Close Project or Phase
Tools & Techniques
Expert Judgement
Data Analysis
Tools & Techniques
Page 267
Decision Making
Meetings
Close Project or Phase
Outputs
Approved Change
requests
1
Final report
2
Final product, service or
result transition
Outputs
Page 268
3
4
Organizational Process
updates
5
EY’s Project Management Methods
Thank You
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