WELCOME We know that in order to do our best work, we must first take care of ourselves. BENEFITS ESSENTIALS Global benefits that support your fundamental needs and provide care for your overall health and wellbeing. — Medical care — Life insurance — Retirement savings — Employee Assistance Programs At Salesforce, Camp B-Well is your destination for benefits, resources, and support that will help you live well every day, in every way. It begins with Benefits Essentials as the foundation and builds with add-on programs that focus on 5 key pillars of wellbeing. You choose the programs that suit the needs of you and your family. 5 PILLARS OF WELLBEING NOURISH REVIVE MOVE THRIVE PROSPER Fuel up on knowledge that will help you tackle your healthyeating goals. Recharge with resources for sleeping well, taking time off, and unplugging. Do your body good with exercises and activities that work for your lifestyle. Manage stress with benefits and programs that help you roll with life’s punches. Focus on your finances and gain knowledge that will help you plan for your future. Explore this benefit brochure or visit The Employee Benefits Site to uncover comprehensive benefits packages that are inclusive of our full Ohana and support you and your family in all stages of your life journey. 2 CONTENTS 04 05 06 How it all works Find everything you need to know about your benefits at Camp B-Well. 07 Discover how programs focused on Benefits Essentials, Parental and Family Care, Financial Wellbeing and Prospering, and Overall Wellbeing can make life a little bit better for everyone. New to Salesforce? Meet your benefits options if you’ve just joined us. Explore your benefits Check out the full list of what’s available. Make your benefits work for your life 19 20 How to make your choices Get tips and recommendations on the plans best suited to you and your family. 21 We’re here to help Get all the help you need with your benefits. Dealing with life’s changes Manage all life’s big (and little) changes. Want more information on each benefit, including rates and policy documents? Simply click on the relevant benefit icon under the ‘Shop for benefits’ tab within The Employee Benefits Site, and explore the documents on the right-hand side of the page. 3 HOW IT ALL WORKS Camp B-Well’s programs help you focus on all pillars of your wellbeing while caring for yourself and your family. You choose from a range of benefits to fit your lifestyle. We have chosen each benefit to save you money, give you peace of mind, and improve your health and wellbeing. HERE’S HOW IT WORKS: 1 Log in to The Employee Benefits Site 2 Browse your full selection of attractive and competitive benefits 3 Pick the ones you want, submit and we’ll do the rest It’s that easy! PEACE OF MIND FOR YOU Not all of our benefits cost you money. Some, including Life Insurance, Absolute Permanent Disability Insurance and Total Permanent Disability Insurance, provide you with security, peace of mind, and tax-efficiency. Visit The Employee Benefits Site to see which benefits are covered, those you are automatically enroled into, and those you can select for your dependants. WHEN YOU CAN CHOOSE You can access some of the benefits all year round, although some can only be selected during two selection windows, held each year in June and December. WE’RE HERE TO HELP YOU. The Employee Benefits help desk can answer your benefit questions, assist with any technical difficulties and more. Just click ‘support’ on the top right-hand side of this page and raise a ticket. 4 HEY, ARE YOU NEW HERE? Welcome! We’re excited to have you join the Ohana There is a lot to tell you about your benefits – so look out for an email coming your way within the first few weeks of starting. It will tell you when you can choose your benefits and how to make your selections. You will have 30 days to choose your benefits from the date you receive the email to make your benefit selections. Then you’ll be able to edit your benefits during the next bi-annual enrolment window (which fall in June and December each year), just like everyone else. 5 EXPLORE EXPLORE YOUR YOUR BENEFITS BENEFITS You will see there is a range of options for you to choose from. Look out for these symbols to see when you select your benefits, and if you’ll make a tax saving: Save tax Availability Anytime PILLAR PROGRAMS Here are additional programs to help you nourish, revive, move, thrive, and prosper: Financial Wellbeing BENEFITS ESSENTIALS Medical Care — Medical and Dental Insurance Life Insurance — Life Insurance — Absolute Permanent Disability — Total Permanent Disability Retirement Savings — Pension PPSE — Employee Stock Purchase Plan (ESPP) — Guarderia Nursery Tickets — Ticket Transport Cards — Education Reimbursement Program — Edenred Lunch Vouchers More Ways to Live Well — Best Doctors Second Medical Opinion Service — Wellbeing Reimbursement Program — Sleep Improvement Program — Fertility and Adoption Reimbursement Program Time Off — Parental Leave — Paid Time Off Employee Assistance Program (EAP) 6 MEDICAL INSURANCE MEDICAL CARE Caring for yourself and your loved ones Peace of mind that you and your family can access top medical services should they need them. It can bring great peace of mind to know you’re covered should you and your loved ones need medical treatment. Medical Insurance gives you and your family access to treatment quickly and easily. Salesforce has increased the level of cover they pay for so, that it now includes a Sanitas network reimbursement for you and your family, which also includes standard dental cover. You can increase the cover for you and your family to include enhanced dental cover. Salesforce fully funds the cost of this insurance for you and your dependants. However, you will not be automatically enroled into this benefit and will need to opt-in and add your dependants through The Employee Benefits site. You have to opt into the plan within one month of joining Salesforce Spain to be covered for pre-existing medical conditions. Availability December 7 LIFE ASSURANCE LIFE INSURANCE Protecting yourself and your loved ones and giving you peace of mind It’s good to know your loved ones will be looked after if something happens to you. Ensure your family can cope financially should the worst happen. We don’t always like the tough conversations or think about what the future might bring. But it is important to be prepared. PROS Salesforce fully funds your Life Insurance premium, so your family can cope financially in the event of your death. It pays 3x of your OTE, as it appears in Workday, to your beneficiaries*. PER You are automatically enroled – so there is no need to select this benefit. To select your beneficiary, go on to The Employee Benefits Site. PROS PER * If your OTE exceeds €233,000, you will have to be medically underwritten to be covered for the full amount. 8 ABSOLUTE PERMANENT DISABILITY Financial security if should you suffer a disability that means you can no longer work in any capacity. Receive a one-time lump sum payment if you are unable to work at all as the result of suffering a disability due to illness or accident. You will benefit from a payment up to 3x of your on-target earnings (OTE) as it appears in Workday. You are automatically covered from Day One – so you do not have to do anything for your policy to take effect – and you are unable to opt-out of this benefit. Salesforce pays for your policy, so you can rest easy in the knowledge you are protected, whatever the future may bring. This is a taxable benefit. TOTAL PERMANENT DISABILITY Ensure you can cope financially as a result of suffering a disability while employed by Salesforce. At Salesforce we want to ensure you have everything in place to ensure a healthy and happy time with us, whatever your situation. Your Total Permanent Disability insurance, fully-funded by Salesforce, provides financial peace of mind should you become permanently disabled due to an injury or illness while you are employed with us. This insurance covers you for instances where you suffer a disability that requires a change to your working situation, but you are still able to work in some capacity. The insurance covers you for a onetime lump-sum payment of up to 3x your annual OTE, as stated in Workday, depending on the degree of your disability. You are automatically enroled into the insurance from Day One. 9 RETIREMENT SAVINGS Helping you save for your future PENSION PPSE Saving for your future is important. Ensure you can put your feet up and enjoy your retirement comfortably – with a little help from us. Everyone needs to think about where they will get their income from when they retire – but with many different options to consider, it can be complicated. Saving into the Salesforce Pension PPSE is a taxefficient way to put money towards your future. Salesforce will contribute twice the value of your own contribution up to a maximum of 8% of your OTE. You can now manage your pension contributions online through The Employee Benefits Site. Full instructions on how to enrol into the Pension PPSE benefit can be found on the Employee Benefits Site. Full instructions on how to enrol into the Pension PPSE benefit can be found on The Employee Benefits Site. Save tax Availability Jun/Dec 10 TIME OFF Giving you permission to take time off work PARENTAL LEAVE* EMPLOYEE LEAVES* Enjoy that amazing and crucial time as your family grows. Because life doesn’t have to end at work. Here at Salesforce we recognise that your Ohana is important, and being able to spend quality time with your family as it grows is a wonderful experience. Salesforce Parental Leave is designed to give you the opportunity to spend time with your new arrival/s, and to enhance maternity, paternity, adoption and parental statutory leave and pay entitlements. To be eligible for the Salesforce enhanced parental leave program, you must have been continuously employed by Salesforce for at least six months at the time of birth or placement of your child. Access information via the tile on The Employee Benefits Site. It’s important to take breaks from work and devote some time to fun, friends, and family. Our generous Time Off and Leave policies give you the chance to relax, rejuvenate, or tend to personal matters. In addition, we understand that there are different circumstances in life that require you to take a leave of absence other than for fun. We provide diverse leave programs to suit those needs. In Spain you are entitled to 25 days each holiday year. Access information via the tile on The Employee Benefits Site. *Eligibility rules apply Availability Anytime *Eligibility rules apply 11 EMPLOYEE ASSISTANCE PROGRAM (EAP) Get resources and support to help you cope with the stressors of our fast-paced world. EMPLOYEE ASSISTANCE PROGRAM (EAP) Empowering you to thrive At Salesforce, mental health is top of mind. We provide access to free, independent, confidential support through our Employee Assistance Program (EAP). It also provides support to your family members in specific circumstances, such as couples or family counseling. You’ll have access to telephone and faceto-face counseling as well as excellent online resources. Access information via the tile on The Employee Benefits Site. Availability Anytime Fully-funded by Salesforce 12 PILLAR PROGRAMS Helping you and your family: 13 FINANCIAL WELLBEING Focus on your finances and plan for your future EMPLOYEE STOCK PURCHASE PLAN (ESPP)* CHILDCARE GUARDERIA VOUCHERS Take stock in your career: become a shareholder at a discounted rate. Pay for your childcare in a tax-efficient way. Our Employee Stock Purchase Plan (ESPP) allows full or part-time employees working 20 or more hours each week the opportunity to purchase Salesforce stock (NYSE Ticker: CRM) at a discount. Through the Salesforce ESPP, you can contribute 2% to 15% of eligible compensation to be used toward the purchase of Salesforce shares. Eligible employees will be able to enrol in the ESPP during ‘enrolment periods’, which occur every six months, and stock will be purchased twice a year. Once a participant enrols, the elected ESPP contribution amount will be deducted from future pay checks on an after-tax basis. Visit the Employee Benefits site to learn more. Make your money go further when paying for the care of your children. This benefit allows you to select the amount of credit you would like to pay towards kindergartens and day care for children up to three years old. You can select from €1 to 30% of your gross base salary to be deducted from your monthly pay, pre-tax, so you’ll lower your taxable income and save! Once you select this Benefit through The Employee Benefits Site, you will receive an email with details of how to register to view your online account. Your deduction will then be taken from your pay in the same month. The provider will pay the kindergarten or daycare directly. Availability Save tax Availability Every 6 Months Anytime *Eligibility rules apply 14 EDENRED LUNCH VOUCHERS TICKET TRANSPORT CARDS Save on the cost of eating out at a range of restaurants and eateries around the country. Get help with your commuting costs with tax-efficient travel. Receive credit from Salesforce every day worked – so you can enjoy meals out. You will receive credit of €9 per day you work from Salesforce. You can also choose to add €1 or €2 from your gross salary to make it €10 or €11 per day to maximize the tax efficiency, or you can just continue getting the €9 per day from Salesforce without contributing anything yourself. The credit from Salesforce is completely tax-free. The prepaid reloadable cards can be used at participating restaurants and eateries. You can also use ApplePay and Android Pay to pay for your meals, and manage your account online. You will automatically enroled into this benefit. But if you want to increase your additional contribution, you’ll have to do this through The Employee Benefits Site. Unfortunately, you can’t receive the credit from Salesforce as a cash payment. Access Salary Finance via The Employee Benefits Site. With the Transport Travel Ticket benefit, you can purchase tickets for public transport with your pre-tax salary, meaning you lower your taxable income and save! You can select up to €136.60 per month to be loaded onto your card which can be used at any public transport vendor that accepts Mastercard. You will be sent your card after you select to participate in this benefit. To participate in the benefit, just select it through The Employee Benefits Site. You will also be able to download a mobile app for iOS and Android, which allows you to check your balance and usage, block your card in the event it is lost or stolen, and contact the provider’s customer service team. Access information via the tile on The Employee Benefits Site. Save tax Availability Anytime* EDUCATION REIMBURSEMENT PROGRAM Further your career and learning with Salesforce. Salesforce believes in you furthering your professional development and promoting continuous learning through the Education Reimbursement program. This is an employeedriven benefit - while manager approval is required, education is to be actively selected by you and must be related to your current role. Salesforce will reimburse you for the cost of fees, tuition, and books up to €5,000* per calendar year for job-related education courses. Access information via the tile on The Employee Benefits Site. Save tax Availability November *Eligibility rules apply *Eligibility rules apply Save tax Availability Anytime* *Anytime enrolment for changes to credit amount 15 MORE WAYS TO LIVE WELL For making the most of life CAMP B-WELL Camp B-Well is your go-to place for resources, benefits, and support that will help you live well every day, in every way. Access resources and support available to you across all our pillars of wellbeing: — Focus on your mental health with Thriving Minds, our global resilience program. — Read inspiring employee stories on our Ohana Blog and find science-backed tips in articles from Thrive Global. — Enhance your wellbeing with Camp B-Well Trail. — Get healthy recipes and cooking tips at Camp B-Well Kitchen. — Take a stretch break with Camp B-Well Studio. — Find some calm with Camp B-Well Meditations, Mindfulness Daily at Work, and Seeds for Contemplation. — Tune in to our Camp B-Well webinars for tips and tricks to live well. — Focus on your personal development with Your Pathway Journey. All Salesforce employees have access to Camp B-Well. Visit the Employee Benefits site to learn more. 16 CLEO Get a personalized support system to help you navigate new parenthood from pregnancy to baby’s first birthday. From pregnancy to birth to finding balance after baby, Cleo is here to support you every step of the way. Cleo offers personalized coaching and support for 21 months from pregnancy through baby’s first birthday with the following services: — A dedicated Cleo Guide to answer your questions as they pop up. When you register, you’ll be assigned a Cleo Guide, a certified practitioner located in your region. — Free access to global family health experts — including doulas, lactation consultants, career coaches, and more. — Step-by-step lessons developed by world-renowned parenting experts. You are eligible to participate if you are a full-time Salesforce employee who has had a baby in the past 12 months or are currently expecting. Cleo is inclusive of all parents — first time and experienced, and moms and dads — and all paths to parenthood, including adoption, surrogacy, same-sex, and solo parents. BEST DOCTORS SECOND MEDICAL OPINION SERVICE WELLBEING REIMBURSEMENT PROGRAM* Get that all important second medical opinion when you need it. Explore and sharpen your wellbeing skills, gain knowledge, and try out new wellbeing activities. Salesforce offers you and your eligible dependants access to our expert Second Medical Opinion Service. Whether you or your dependants are facing a medical disorder or undergoing treatment and the condition is not improving, our Second Medical Opinion Service can help you find answers to questions — such as, is the diagnosis correct, what is the most appropriate treatment, and is surgery needed? We want to help you explore new and different ways to nourish, revive, move, thrive, and prosper outside the office. Get reimbursed for services and activities such as fitness classes, massages, cooking classes, and acupuncture. Access Salary Finance via The Employee Benefits Site. Save tax Availability Anytime* You can claim up to €100 per month, subject to the submission of valid receipts, and reimbursement is made via payroll, so you will be taxed. Access information via the tile on The Employee Benefits Site. Availability Anytime *Eligibility rules apply Fully-funded by Salesforce Access information via the tile on the Employee Benefits site. 17 SLEEP IMPROVEMENT PROGRAM Improve your sleep so you can be at your best every day. Getting quality sleep is essential for your health and wellbeing. Salesforce offers you a digital sleep improvement program, scientifically proven to help you get the rest you need to be at your best. You’ll start by taking a simple online sleep quiz, which will provide you with a sleep score. Then, if you want more help, you’ll learn evidence-based techniques to improve your sleep using Cognitive Behavioural Therapy (CBT). By signing up you’ll also gain access to a library of articles and guides which cover common problem areas, like pregnancy and sleep, shift work, jet lag and menopause. Access information via the tile on The Employee Benefits Site. Save tax Availability Anytime* FERTILITY AND ADOPTION REIMBURSEMENT PROGRAM* Get reimbursed for fertility and adoption-related costs. We appreciate that starting or growing your family can sometimes be challenging. Our Adoption and Fertility Benefit covers up to €10,000 in each 12-month rolling period for you or your partner to explore alternative options when starting a family. Reimbursable costs covered include, but are not limited to, adoption agency and legal fees, IVF, acupuncture and complementary medicine for infertility. All employees (single or in a relationship) and their partners (married or living together), are eligible to participate in this program if employed by Salesforce. To be eligible for this program, you must have been continuously employed by Salesforce for at least six months at the time of the treatment/procedure or adoption process. Access information via the tile on The Employee Benefits Site. Availability Anytime *Eligibility rules apply Fully-funded by Salesforce 18 MAKING CHANGES OUTSIDE OF ENROLMENT Employee Benefits are flexible, and designed with you in mind. If something in your life has changed, you may still be able to update some benefits outside of the two selection windows in June and December. But what you can change is subject to guidelines and provider restrictions. We call these ‘life events’. Some of the main ones include: — Adding a partner/spouse — Welcoming a child into your family Helpdesk If any of these events occur outside of the enrolment window, simply submit an online query through The Employee Benefits Site. 19 GET ONLINE AND START CHOOSING YOUR BENEFITS The Employee Benefits Site can be accessed anytime here, though you’ll have to be on the VPN, if you’re not already signed in via Aloha. Alternatively, you can search Spain Benefits in Concierge. BE CLEAR ABOUT YOUR COSTS On the ‘Your Benefits Basket’ page you can view the cover level that you’ve selected and your salary adjustment and savings, both monthly and annually. BE CLEAR ABOUT YOUR BENEFITS You’ll be able to find out more by visiting the ‘Your Benefits’ page on The Employee Benefits Site. Here you’ll find our traffic light colouring system, so you can always see at a glance which benefits are active, about to start and ending soon. Visit Concierge, and search “Spain Benefits” 20 WE’RE HERE TO HELP If there’s anything you’re not sure about, we’re always here to help. Log an online query through The Employee Benefits Site. PRO SPE R Disclaimer This brochure does not establish enforceable employment rights, contractual or otherwise. The description of the benefits in this brochure are for illustrative purposes only and full terms and conditions apply to the benefits. Some benefits are subject to eligibility requirements. Salesforce reserves the right to modify, suspend or withdraw benefits described in this brochure at any time. 21