Uploaded by Lisa Filipskaya


Subject: Restoraunt «gourmet»
Date: 10 july
Dear Michelle Stofer,
Thank you for your letter of 5 july.
We are very sorry that you encountered problems in our restaurant.We have sent
your complaint to the General Manager of the restaurant and assure you that it will
be reviewed as soon as possible
Thank you very much for your feedback you are helping to make our kitchen and
our service better.
We hope that you will come to us next time and appreciate the new level of quality
of dishes. By the way, we promise you a 20 percent discount on on any dish in our
Yours sincerely
Lisa Filipskaya
Restaurant manager