FEEDFEEDBACK ASSIGNMENT
PART A
Overall, I notice that clear reason for the negative news is provided before the negative news
was stated. I wonder that email includes you-attitude, along with more emphasis on making it as
positive as possible. However, the email could have been much stronger if it had provided clear
and effective salutation and buffer. Make sure the language is clear and understandable. Use
formal language so that reader easily understands your message. Moreover, instead of using
words like “I” use the word “We”. Make sure that the subject line is descriptive. As well, the
email could have provided more clarity about the negative news- what is happening? However,
ask yourself- is this message clear to readers? Before sending it, could you revisit the email to
makes certain changes? Apart from this, it is a good work because it uses the proper structure of
indirect email.
Part B
Subject: Information regarding COVID-19
Dear valued members,
Hope you are staying safe,
It is a very difficult period for all of us. Over the last few days, the COVID-19 situation has
evolved rapidly, and we are taking further prevention action to help minimize the spread of
COVID-19. As the health and safety of our members and staff is always our top priority. So, we
believe that the best way to minimize the spread is to temporarily cancel all yoga and fitness
classes from March 15th - April 1st, 2020.
We know that work out is very vital for good health. Taking this into consideration, we decide
that we provide online fitness classes. In the coming days, we make available more information
regarding it.
It is a tough time and we appreciate your understanding and patience. We all look forward to the
day to reopening our doors as soon as possible and welcoming everybody back. We will get
through this together. In the meantime, please take care and enjoy these days at home with
family.
We thank you for your understanding and patience during this hard time. If you have any
questions, please email us at Jumpstartfitnesscentre@gmail.com.
Best regards,