SALES ADVANTAGE At a glance MASTER THE SALES CYCLE WIN NEW BUSINESS STRENGTHEN THE BOTTOM LINE You know the key to sales success is getting the process right—getting it to work profitably for your customers and your company. Dale Carnegie Training® understands this too. That’s why we just fine-tuned the Sales Advantage program. Sales Advantage examines the strategic answers to today’s make-or-break selling issues. How to win appointments with key players. Communicate proactively. Resolve objections. Gain new referrals. Close more sales. At the end of the program, you take away a mastery of the sales process—knowing the right questions to ask, the best solutions to go with, and the sure ways to win repeat sales and long-term customers. The new Sales Advantage program delivers remarkably improved sales performance. You’ll measure it by how you and your sales force handle the entire sales process – from identifying new prospects to delivering superior follow-up service. Best of all: you’ll see dramatic results on the bottom line. Participants learn how to: Build Rapport Understand and apply a proven selling process to create partnerships Learn how to make buyers eager to talk with you Establish immediate credibility to build alignment with buyers Generate Interest Uncover and appeal to different buyer interests Use power questions to get the information you need Widen the buyer expectation gap to create interest Provide Solutions Develop solutions that are unique to each buyer Present solutions that are persuasive and convincing Appeal to logic and emotions Resolve Objections Find points of agreement to lower buyer resistance Ask the right questions to uncover hidden objections Respond to objections with confidence Evaluate buyers to move the sale forward Engage the prospect’s emotions in the buying process Ask for the sale with confidence Appeal to Motive and Gain Commitment Uncover Opportunities Penetrate existing accounts and increase customer loyalty Prospect for results to fill your sales pipeline Create a referral network of champions who bring business to you Plan for Success Develop a motivating personal vision Set meaningful goals to ensure higher levels of sales success Manage your time to focus on profitable action Create added value for clients with effective follow-through Master the Selling Process Tie the sales process together Find and communicate strengths to create relationships Build on the successes you have experienced in this program ® Dale Carnegie Training —The Global Leader in Business Training Offered by: Executive Training Institute 6th Floor Unit 600, VGP Center, 6772 Ayala Avenue, Makati City, Philippines Contact Person: Visit our website at www.dalecarnegie.com PRETTIE C. ATIENZA Mobile no. : (+639) 27 669 8840 E-mail Address: pca@dalecarnegieph.com Local website: www.philippines.dalecarnegie.com All Dale Carnegie Training® Local sponsoring organizations in the U.S. have been accredited by the Accrediting Council for Continuing Education and Training (ACCET). p a r t i e s Copyright©2000 Dale Carnegie & Associates, Inc. All rights reserved. a Course Fee: Php 20,832.00 Inclusions: Participant manual, certificate of completion and snacks.