SCHOOL OF MECHANICAL ENGINEERING FALL SEMESTER 2018-2019 DIGITAL ASSIGNMENT: II Course Code : MEE1015 Deadline Course Name : TOTAL QUALITY MANAGEMENT AND RELIABILITY Max. Marks : 10 Faculty-In-Charge: Dr. S.SENTHIL KUMARAN Slot : 14-09-2018 : G1+TG1 Specific Instruction 1) Meeting the deadline is needed for assignment submission. 2) Late submission cannot be entertained. 3) Refer different books and recent journal articles and write your understanding of subjects. 4) Answer all questions and don’t copy from your friends. (5 x 2 = 10) total 10 marks 1) Construct the QFD house of quality for the task of designing a new fitness centre in your city with two other competing fitness centres. 2) With an example illustrate how benchmarking can help a system to improve both efficiency and effectiveness of a system. 3) Six sigma concept can be applied to non-manufacturing processes. Do you agree with this statement? Justify your answer with a suitable example. 4) With a specific application, compare the affinity diagram and relationship diagram in terms of getting highly creative solutions for managerial problems. 5) Explain the Taguchi’s quadratic quality loss function. How it differs from traditional approach of quality loss cost? ----------------------------- **************************--------------------------------End of question paper All the best