Anatomy Of A Proxy Fight by Rachel Posner Proxy season 2014 has seen activist investors pushing hard on issues like strategy, stock buybacks, board qualifications, and executive pay. While boards and managers are doing more to engage the activists (including offers of board seats), the classic proxy fight, pitting the company against “barbarians at the gate,” continues in corporate America. What are the elements that make up these boardroom battles? What can smart companies learn from past successes and failures? Carl Icahn of Icahn Enterprises, Dan Loeb of Third Point, Nelson Peltz of Trian Partners and David Einhorn of Greenlight Capital: These legendary shareholder activists, among others, are seen either as predators or as rescuers forcing necessary corporate change, depending on your perspective. They represent the rising influence of activism and reinforce the need for boards to prepare for a potential proxy fight from shareholders who may not have name recognition, but can still leave turmoil and disruption in their wake. Activist Insight reported that in January 2014 alone, 31 companies were targeted by activist investors in regulatory filings, suggesting that the 2013 total of 237 proxy fights is already being eclipsed. Highprofile fights like that of Pershing Square Capital and Herbalife, Men’s Wearhouse and JoS. A. Bank have dominated the news, with activist campaigns so far in 2014 crossing several industries, particularly technology, healthcare and retail. Activism is fueled in part by huge stashes of cash, including $1.5 trillion on the balance sheets of non-financial firms, according to Moody’s Investor Services. Excess cash and low borrowing costs favor activist demands for stock buybacks, dividends and sales of cash-generating assets. Even Apple, perhaps the most powerful brand in the world, became a target because of its $160 billion in cash. (In February 2014, CarI Icahn dropped his push for $50 billion 6 JULY/AUGUST 2014 THE CORPORATE BOARD in stock buybacks by the company.) Activists are also benefitting from increasing investor skepticism towards boards and management. Because of that mistrust, activists find more willing listeners for their arguments. Even the Securities and Exchange Commission added credibility last December when Chair Mary Jo White referred to the “widespread acceptance of many of the policy changes that so-called activists are seeking to effect.” Increasing pressure to improve shareholder returns in today’s short investment windows is widening the playing field, and these days it is not just hedge funds taking on activist roles. Money is flowing into activist funds from institutional investors like corporate and state pension funds and endowment funds, sources that years ago would never have considered aligning themselves in any way with activists. Against this backdrop, activists have tried to shed their image as bullies by moderating their tactics and becoming more constructive, intent on reinventing themselves as shareholder advocates as opposed to the corporate raiders of old. No one expects any lessening of activist initiatives against susceptible corporate targets. All components working together contribute to more activity, driving assets managed by activist hedge funds to a new high of $93 billion in 2013, up from $65.5 billion in 2012, according to Hedge Fund Research. They also reported that activist funds returned about 18 percent to investors in 2013 compared to the industry-wide average of nine percent. The debate continues though. Do activists protect shareholder interests and increase the value of the world’s great corporations? Or, as claimed by opponents, are companies impacted by activists too Rachel Posner is executive vice president, corporate advisory and chief marketing officer with American Stock Transfer & Trust Co. [www.phoenixadvisorsast.com] PROXY FIGHT often left with greater debt and damaged credit ratings? The conflict will continue, but even so, no one expects any lessening of activist initiatives against susceptible targets. Dissident hedge fund shareholders have obtained board seats either by winning proxy contests or by successfully negotiating board nominees with companies anxious to avoid a fight. Institutional Shareholder Services (ISS) estimates that activists won board seats in 68 percent of proxy fights in 2013. American Stock Transfer & Trust (AST) found that in 2013, removal of a CEO or board member was a more common activist objective than stock buybacks, dividends and spinoffs. In addition, The Wall Street Journal reported that, in the first two months of 2014, activist investors were granted one or more board seats at 16 U.S. companies, the most since 2009, when 22 campaigns at 21 distinct companies resulted in board seats. Boards are vulnerable when they lack the expertise required to advise the company as it moves to new markets, fail to recognize major problems, or are unwilling to challenge management. All boards should be constantly assessing their performance and the strength of the company’s governance provisions. Activists also look for companies with missed guidance or corporate governance issues. A CEO crisis or a CEO-board conflict can also signal weakness to activists. Certain characteristics put a company at risk of an activist attack by individual funds or “wolf packs” of hedge funds that band together to increase their influence. As noted, factors include assets prime for spinoff and strong cash balances. Activists also look for companies with missed guidance or corporate governance issues and challengeable accounting practices. A CEO crisis or a CEO-board conflict also signals weakness to activists. Companies in these situations need strategic plans to protect themselves. Once activists home in on their targets, they push for the actions they expect will boost the value of the stock. They accumulate stock to build their influence, often in combination with over-the-counter options that stay under the radar because they are not traded in the open market. They sometimes use vehicles like broker-dealer swaps to defer filing requirements, convertibles or other debt structures. They have many ways to acquire significant positions before firms recognize they are being aggressively targeted. The best defense is a good offense, and whether or not an activist attack is imminent, all companies need preemptive strategies for protection. Monitoring trading volumes and changes to your shareholder base are the first steps in identifying potential activists. Due diligence to research a real or potential threat and learning about the activist’s track record with other companies are also basic preparation. Once a firm is targeted, communications take on a whole new level of importance. In an activist situation, the slightest error, spoken or written, can and will be used to full negative effect. There are no shortcuts to developing a communications strategy that includes messages for shareholders and the media that are tightly adhered to in all communications. Spokespeople need to be prepared for tough questions. Regular team meetings will be needed to gauge progress and address unexpected events. Activists will reach out to solicit information from directors and establish lines of communication with dissatisfied investors. They use every channel of communication available, far beyond the reach of traditional letters, phone calls and meetings. Today, activists wage their battles over Twitter and Facebook, making the Internet and social media strategic components of any company’s investor relations strategies. In addition to its proxy statement and fight letters, activists and targets typically try to sway shareholder sentiment and win votes by issuing press releases, conducting media interviews and making presentations to investors. Target companies will ask shareholders to speak out in favor of their campaign and meet with a proxy advisor and large shareholders. A company should have a general communication plan for proxy fights even before a specific fight begins. While communication with shareholders is a priority at all times, it takes on greater significance when THE CORPORATE BOARD JULY/AUGUST 2014 7 Rachel Posner The Proxy Countdown A Typical Battle Plan 45 to 40 days before the stockholder meeting: Filing of definitive proxy materials, issuing a press release with first fight letter; mailing the “stop, look, listen” letter. 38 to 32 days: Mailing the second fight letter, issuing a press release. 31 to 24 days: Mailing the third fight letter, issuing a press release. 21 to 14 days: ISS meetings; Glass-Lewis outreach; issuing a press release with the fourth fight letter. 14 to 7 days: ISS, Glass-Lewis decisions; both parties issuing press releases when decisions are made. 10 to 7 days: Mailing the fifth fight letter, issuing a press release. 5 to 2 days: Issuing open stockholder letters as press releases, as appropriate. Day 0: Stockholder meeting. a company is under attack. A proxy contest cannot be won if shareholders already feel that management or the board has a record of being unresponsive. Well-informed shareholders who find management accessible and open are more likely to support the company in bad times as well as good. Activists will reach out to other shareholders for support, and begin to recruit director candidates to serve on their board slate. Activists take a series of preliminary steps in advance of a proxy contest. Shareholders who cross the five percent ownership threshold are required to file a Schedule 13D and discuss their current intentions with respect to the company. As the contest progresses, they are required to amend the 13D filing, providing a play-by-play of their activities. 8 JULY/AUGUST 2014 THE CORPORATE BOARD Activists will privately or publicly advocate for change at the company through letters to the board of directors, requests for meetings with management, distribution of press releases and interviews with the media. Activists will also reach out to other shareholders to gain and gauge support, helped by the wide range of communications channels making interaction easier than ever. Next, they begin to recruit director candidates to serve on their board slate for the target company. The focus today is more on independent director candidates than employees or shareholder representatives. Once a proxy solicitation begins, almost all investor relations and employee communications will be viewed as solicitation activities and require appropriate filings with the SEC. The timeline for a typical proxy fight is 45 days, with the steps diligently executed through guidance from legal counsel and investor relations advisors. The steps run from the official start of the proxy fight through to the stockholder meeting (see box at left). Throughout the IR and public relations campaign, the company typically plans one-on-one meetings with major stockholders and briefings with reporters around tightly constructed messages. A telephone campaign to major stockholders can also be effective. Managing a proxy fight. All proxy fights are intense and difficult, but the process is eased somewhat when boards and executives have a clear understanding of the governance rules, and the steps and behaviors that contribute to the best possible outcome. Proxy fights take strategy, planning and discipline. The following guidelines can help companies successfully navigate a proxy fight: Know your company’s weak spots. Firms that constantly assess their current or potential vulnerabilities have a better chance to address problems before activists swoop in. When potential weaknesses are identified and strategic plans are in place, shareholders gain more confidence in boards and management teams to work successfully through challenges. Identify and reinforce your core messages. Shareholders focus on company performance, so PROXY FIGHT boards and management need to reinforce clear proof points of the firm’s success (strategy, operations and finances) to help stave off activists’ attacks. Communicate. Soliciting feedback and showing respect for issues raised by investors can boost their level of support for the company in a proxy fight. Regular communication can help you determine whether shareholders are willing to go on the record on the company’s behalf. By the time a dissident’s intentions are clear, it may be too late to win shareholder support if communication has not been open and ongoing before the attack. Engage. A record of shareholder engagement shows dissidents that the company welcomes opportunities for dialogue rather than opposing any ideas that challenge the status quo. Companies that engage with dissidents are better informed about their positions and, by extension, better armed to protect their firms. Stay focused on the facts. Target companies do best when they rely on facts to undermine the dissident’s position. Counterattacks, hostility and rhetoric suggest that the company is resorting to noise rather than logic to make its case. Stick to well-built, factbased arguments to defuse the dissident’s claims. Stress board independence. Dissidents have made independent boards a battle cry in many proxy fights. It is wise to bring independent directors to investor and ISS meetings. It is important to show both strong management and a strong board. Any crack in messaging gives dissidents an opening to claim that the company is poorly managed. Speak with one voice. To keep internal and advisory teams on the same page, focus on tight team coordination under a strong leader. Insist on confidentiality (act quickly on breaches), and provide frequent updates to keep all team members aware of developments. Any crack in messaging gives dissidents an opening to claim that the company is poorly managed. Select spokespeople and provide media training as necessary. Know when—and when not—to respond to activists’ claims. Carefully choose when and how to respond, since reacting to any charge gives it credence even when it is unwarranted. Selective, decisive responses capture more positive attention than a flurry of reactions to every statement an activist throws out. Think ahead. Activists will move quickly to escalate the fight. Be ready. Prepare press releases, legal filings and fight presentations for rapid response when you need it. Anticipate next steps, the surprises you could face, the best and worst case scenarios during the process. Prepare for every move in the proxy fight and solidify messaging every step of the way. Be flexible. Adjust your approach based on shareholder feedback and unexpected moves by the dissident. Accept that you might plan for everything except the one thing that actually happens. In that case, the best defense is smart, dedicated decision makers and spokespeople who can think on their feet and problem solve in tight timeframes. Proxy battles are often lost not on merits, but on a failure of strategy and communication. Mismanaging a proxy fight. You can also mismanage a proxy fight. These battles can be lost not on merits, but on a failure of strategy and communications. Companies that fare badly in a proxy fight often make the following mistakes: Taking on non-critical commitments. New initiatives like acquisitions or equity financing drain resources and deflect focus at a time when the firm needs to be single-minded about defending the business and running it successfully. Communicating plans for new initiatives shows foresight and strategy, but if at all possible, implementation needs to wait until the proxy battle is resolved. Changing policies that appear to disadvantage the dissident. In-your-face actions harden dissidents’ resolve. Actions that disadvantage the dissident may make the company’s decisions seem vindictive. Companies should stick to policies they believe in. THE CORPORATE BOARD JULY/AUGUST 2014 9 Rachel Posner Resorting to personal attacks. Striking back at an activist who makes an unsubstantiated charge could be temporarily satisfying, but damaging in the long run. It can lose votes from investors who expect discipline from corporate leaders. Calm, reasoned arguments backed up by facts resonate more powerfully with shareholders than personal attacks that reflect insecurity. Refusing to interact with the dissident. Openness projects confidence. Entrenchment signifies the opposite. Assuming shareholders or the media will see through dissidents’ unfounded arguments. Too often the side with the best-crafted messaging and broadest reach to influencers wins out regardless of the validity of the arguments. Ideally, the positive case for the company was built and communicated publicly long before an activist showed up. Barring that, the company needs a campaign of focused outreach and clear, consistent messaging that counters criticism with facts. Allowing management to dominate a board. Investors want competent management and a board that is independent and fully engaged. A CEO who appears to control the board is a potential warning sign to investors and an open invitation to an activist. A divided board is another factor that dissidents use to splinter a company’s defenses, so companies starting late to build healthy board-management relationships are at a disadvantage in a proxy fight. Diffused, complicated messaging. The argument for the company needs to be clear, crisp and credible. Broad, complex messaging typically means that the arguments have not been reduced to their essence. Trying to dissuade the dissident with actions inconsistent with the long-term objectives of the company. The best defense is a strong case for the company’s direction and strategy. Changing course shows a lack of commitment to the company’s plans and is unlikely to deter the dissident anyway. Thinking that inflexibility is a sign of strength against a dissident shareholder. Openness allows for the possibility that a dissident might suggest positive change without threatening the structure or overall strategy of the company. A compromise, such as agreeing to appoint an independent board member acceptable to both sides, could set the stage for cooperation on other issues. Jumping too quickly to discount a negative recommendation from a proxy advisory firm. Proxy solicitation firms offer their best advice based on knowledge and experience on guiding firms through proxy battles. Ultimate actions and decisions are yours, but will be better informed by guidance from your outside advisors. Proxy wars are in full swing, and even as activists sharpen their campaigns, corporations too are getting better at protecting their firms with resources and strategies that make them more resistant to attack. Companies understand that the best way to avoid shareholder activism is to be a thriving, successful entity (and even then they are not exempt), and to communicate effectively with shareholders. In any case, it never hurts to be prepared in the event an activist comes to call. Reprinted by THE CORPORATE BOARD 4440 Hagadorn Road Okemos, MI 48864-2414, (517) 336-1700 www.corporateboard.com © 2014 by Vanguard Publications, Inc. 10 JULY/AUGUST 2014 THE CORPORATE BOARD