25800 April draft version 1
Page 1 of 3
Use stocktake to minimise loss in a retail or distribution environment
Level
4
Credits
4
Purpose
People credited with this unit standard are able to use a stocktake to identify
loss, and use stocktake data to minimise loss.
Subfield
Retail, Distribution, and Sales
Domain
Retail and Distribution Core Skills
Status
Evaluation
Status date
April 2009
Date version published
dd MMMM yyyy
Planned review date
dd MMMM yyyy
Entry information
Open
Replacement information
This unit standard replaced unit standard nnnnn. [Only
appears if populated.]
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
Retail Institute
Accreditation and Moderation Action Plan (AMAP) reference
0225
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
Definitions
Retail or distribution environment refers to workplaces where the primary focus is on
customers purchasing goods and/or services.
Organisational procedures refer to instructions to staff on policy and procedures
which are formally documented, or generally accepted within the workplace.
Process loss refers to loss due to poor operating procedures.
Fraud refers to deliberately lying about something, or cheating to gain a personal
advantage.
Theft refers to dishonestly taking someone’s property.
 New Zealand Qualifications Authority 2009
25800 April draft version 1
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Elements and performance criteria
Element 1
Use a stocktake to identify loss in a retail or distribution environment.
Range
may include but is not limited to - theft, fraud, process loss.
Performance criteria
1.1
Types of stocktake described are applicable in the organisation.
Range
1.2
Losses that can be identified in a stocktake relevant for the organisation are
described.
Range
1.3
may include but is not limited to – observation, estimation,
calculation, experience, comparison with previous stocktake,
check against inventory, analysis of data in stock control system,
use of computer software;
evidence is required for three different procedures.
Stocktake is carried out in accordance with organisational procedures.
Range
1.5
may include but is not limited to – over-stock, under-stock,
missing, sold out, incorrect storage, incorrect price, incorrect code,
incorrect description, damage, out of date, slow selling, incorrect
product, incorrect quantity, incorrect supplier, out of season, on
order;
evidence is required for six different losses.
Stocktake procedures for identifying loss are described for specific situations.
Range
1.4
may include but is not limited to – full, cyclical, spot check,
manual, computerised.
may include but is not limited to - identifying and overcoming
potential problems, minimising errors, procedures for identifying
loss.
Stocktake identifies actual and potential losses in accordance with
organisational procedures.
Range
accuracy, completeness.
Element 2
Use stocktake data to minimise loss in a retail or distribution environment.
Range
may include but is not limited to - theft, fraud, process loss.
Performance criteria
 New Zealand Qualifications Authority 2009
25800 April draft version 1
Page 3 of 3
2.1
Stocktake report is prepared in accordance with organisational procedures.
2.2
Stocktake report records causes, effects and implications of actual and potential
losses.
Range
2.3
accuracy, completeness, validity, format.
Stocktake report includes recommendations for minimising identified losses.
Range
may include but is not limited to – identify problem areas, redo
stocktake, improve stocktake procedures, trace losses, solve
variances, revise or update systems and procedures, revise or
update stock control system, train staff, monitor loss situations.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the Retail Institute info@retailinstitute.org.nz if you wish to suggest
changes to the content of this unit standard.
 New Zealand Qualifications Authority 2009