University of Montevallo
Physical Plant
HTTP://LEGACY.MONTEVALLO.EDU/PHYSICALPLANT/WORKREQUEST/
Who We Are
How Can We Assist You?
The Physical Plant is on
Twitter!
@UMPhysicalPlant
http://legacy.
montevallo.edu/
physicalplant/
workrequest/
It is the mission of the Physical Plant Division to operate, maintain and preserve campus
facilities and property to enhance the educational mission of the University of Montevallo.
The Physical Plant is responsible for the maintenance of university buildings and grounds,
new construction and renovation, utilities, and mail service. We are comprised of over 80
talented professionals responsible for the coordination of construction and maintenance
of the UM campus. We have an in-house team of carpenters, electricians, HVAC
technicians, mechanics, painters, plumbers, groundskeepers, locksmiths, and custodial
service staff who take great pride in providing on-time customer service of the utmost
quality. We also partner with outside contractors for some technical and pest control
services, as well as larger campus construction projects.
Our Services
What Can We Do For You?
Our team stands ready to assist students, faculty, and staff with
their requests. We offer a variety of services to our campus
customers. Let us know what we can do for you. To submit a
request for maintenance or other work, visit our Legacy webpage
and complete the online form. For questions or maintenance
emergencies, call the Physical Plant Work Order Center at 6656130.
Carpentry
Construction Management
Custodial Services
Electrical Repair
Event Assistance
Floor Maintenance
In-House Construction
Landscaping Services
Mail Services
Mechanical Repair
Moving Services
Painting
Pest Services
Plumbing
Recycling
Renovation Work
Roofing
Sidewalk Repair
Sign Creation
Utility and Energy Services
What Work Would You Like Completed?
Identifying Your Request
The Physical Plant is available to assist you with a number of services. Generally, most
work will fall into one of two categories - chargeable requests, and general maintenance
requests. Both of these are submitted by the same method.
Examples of Chargeable Requests and General Maintenance Requests
Chargeable Requests
Renovation of an existing space
Hanging pictures
Equipment rental / event setup
Assembling furniture
Adding telephone/internet wall jacks
Vandalism repair in residence halls
Vehicle Rental
Overtime/non-general custodial services
Examples of emergencies:
General Maintenance Requests
Lightbulb replacement
Sink & toilet maintenance
Lock & key
Too hot / too cold
Window won’t close
Pest control issue
Roof repair
Ceiling tile replacement
Work Orders
Leaks
How to Submit a New Work Order
Smell of gas
Elevator problems
When you submit a work order online, our on-campus Customer Service Representative
receives it, reviews it, and routes it to the appropriate shop supervisor using a program
called SchoolDude.
Examples of nonemergencies:
1.
Go to: http://legacy.montevallo.edu/physicalplant/WorkRequest/
Lightbulb out
2.
Click “CLICK HERE to SUBMIT A WORK REQUEST”.
3.
Enter your email. If you are a first time user, it will then ask you for your contact
info.
4.
Follow the simple directions (your name, your building, and what the problem is
IN DETAIL). Don’t worry too much about the craft (carpentry, HVAC, etc.)
because the Work Order Center reviews & modifies appropriately.
5.
The submittal password is “falcons”. (After you do it the first time, it will not
need a password again)
6.
Submit! The work order center will get it instantly and you will receive email
notifications any time the work order is changed.
7.
CHECK YOUR EMAIL – You should get an automated message confirming the
work order was successfully submitted. If you don’t, the work order may have not
been submitted correctly.
8.
WATCH your email, as you will get updates on the work order, and you may be
contacted with further questions via email.
Event setup request
Key replacement
***To UPDATE/EDIT/CANCEL an existing work order, do not submit another
work order. Call 665-6130 or email umwoc@montevallo.edu. It is most helpful
to have the work order ID# handy. (Example: 49788)
How to Check the Status of an Existing Work Order
1.
Go to: http://legacy.montevallo.edu/physicalplant/WorkRequest/
2.
Click “CLICK HERE to SUBMIT A WORK REQUEST”.
3.
Enter your email.
4.
Click the “My Requests” tab at the top of the page. You should see the status and
any notes that the tech has entered.
Please note that our maintenance shops close at 3:30. If you submit a work order after this
time, and it’s not an emergency, it will not be addressed until the next business day.
The Physical Plant front office closes at 5:00. Any calls made to 6130 after 5:00 will be
automatically transferred to UM Police. If you have a maintenance emergency, the UM
Police will contact the appropriate maintenance employee.
Charges
Event Setup
Please submit your event setup request as early as possible
– at least 3 days in advance! We cannot guarantee that
the personnel or items will be available if you make a late
request. When submitting an event setup work request, it’s
helpful if you include the name and date of the event.
Keep these things in mind when
submitting a work request:
1.
Don’t forget your
building and room
number.
2.
Use detail in your
problem description.
Your request is
reviewed by the CSR, so
any incorrect
classifications are fixed
before routing.
Be specific with quantities of chairs, tables, etc. desired
because these are claimed by reservation. ***Chairs do not
automatically come with tables. If you want tables AND
chairs, you must specify.
Charges are as follows:

Labor Charge: Minimum $15.00 and $15.00 per additional employee hour

Moving of Picnic Tables: $23.50 per hour, per person (typically requires two workers and
additional equipment)

20' X 20' Tent Rental: $130.00 each (includes set-up and takedown)
If your event is on the Central Calendar, HVAC will be scheduled appropriately. If not,
DON’T FORGET to submit a work order for the HVAC to be on during your event
times. This request must be made as early as possible before the event.
Surplus, Moving, and Other Charges
Physical Plant Labor: Hanging pictures, moving keyboard trays, moving phone lines,
adding a wall jack for a telephone, renovations of spaces, providing power for an event
(extension cords, portable power and breaker panels), assembling furniture, maintenance
of lab or exercise equipment, vandalism repairs in residence halls and painting other than
regular maintenance are all subject to service charges.
Description
UM Physical Plant
665-6130
Rate
Physical Plant Labor
Minimum $23.50 and $23.50 per additional employee hour
Moving & Special Event Setups
Minimum $15.00 and $15.00 per additional employee hour
Picnic Table Moving
Minimum $23.50 and $23.50 per additional employee hour
20' X 20' Tent Rental
$130.00
Custodial Services
Minimum $14.00 and $14.00 per additional employee hour
Engraved Name Plates
$2.00 per character
Station 6130
Shop Hours:
Motor Pool
M-F 7:00-3:30
Please schedule rentals at least 1 week in advance.
Office Hours:
You can find the motor pool vehicle request form at:
http://legacy.montevallo.edu/physicalplant/MechanicShop/. Please read the form fully
for submittal rules.
M-F 8:00-5:00
Completed forms can be mailed to 6160, emailed to umwoc@montevallo.edu, or dropped
off at the Physical Plant.
Vehicle Rental Rates
Type
Rate per mile
Minimum daily charge
Cargo
$0.45
$25.00
Minivan
$0.45
$25.00
Passenger
$0.60
$30.00
Available Vehicles
ID
Description
Type
Capacity (includes driver)
P1
2002 Chevrolet Express Van
Passenger
12
P2
1994 Ford 350 Van
Passenger
12
P3
2003 Pontiac Montana
Minivan
7
P4
2004 Ford Freestar
Minivan
7
P5
1999 Plymouth Voyager
Minivan
7
P6
2003 Chevrolet Venture
Minivan
7
P7
1997 Ford Aerostar
Minivan
7
P8
1991 Dodge Ram (Ramp Van)
Passenger
11 or 7
P9
1996 Chevrolet Van
Cargo
2
P10
1999 Ford Windstar
Minivan
7