JOB DESCRIPTION
JOB TITLE: Wait Staff
JOB SUMMARY: The wait staff position performs table service for dining room and banquet/catering
events. This position serves foods in friendly, professional and efficient manner. In addition, the server
position maintains proper sanitation guidelines and lends to the promotion of a professional
atmosphere that would complement, meet and exceed customer needs.
ESSENTIAL JOB FUNCTIONS
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Understand the menu items and preparation methods.
Perform pre-service checklist to ensure readiness to open.
Deliver all food items to table.
Deliver meals to Assisted Living and/or resident apartments when needed.
Set up special functions and break down when needed.
Follow up on all comments, corrections from customers to ensure positive outcomes.
Clear all soiled items from table and re-set table.
Vacuum carpet, fill condiments, make sure tables, chairs are straight.
May attend resident association and food committee meetings for feedback.
Help host or hostess when needed.
Assist in other areas in food service as needed.
Attend all service staff meetings to address problems, concerns or plans.
Read all literature, memos concerning changes or other necessary information.
May be required to perform host/hostess duties. (please see Host Job Description)
QUALIFICATIONS: Ability to work with the public in a routinely courteous and professional
manner. Ability to work independently. Ability to follow specific instructions. Ability to lift 25
pounds routinely. Ability to perform basic mathematic calculations. Ability to communicate
effectively with customers. Ability to interact courteously and tactfully with staff, residents, family
members, visitors, vendors and the general public.
EDUCATION: Must possess high school diploma or equivalent with reading, comprehension and
writing ability at 12th grade level or higher.
EXPERIENCE: Six months’ food service experience preferred.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those
that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Performing duties of this job requires prolonged standing and routine walking in and around
the kitchen and dining area. Must be able to occasionally lift loads of 30 pounds and routinely
lift 25 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision
abilities required by this job include close vision, distance vision, peripheral vision, color vision,
and the ability to adjust focus.
WORKING CONDITIONS: The work environment characteristics described here are
representative of those an employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
The majority of essential job duties are performed indoors, in a kitchen environment with
various tools and utensils. Employee will be exposed to temperature fluctuations and will be
required to work with sharp objects.
SUPERVISORY RELATIONSHIP: The work is performed within established guidelines, and
requires periodic supervision. The employee exercises some initiative and independent
judgment to effectively perform the essential job duties of this position.
RESPONSIBILITY FOR OTHERS: The employee is not directly responsible for others.
SAFETY RESPONSIBILITIES: Shall be fully acquainted with all safety policies and procedures of
Episcopal SeniorLife Communities. Takes an active role in all fire drills during the shift and/or
emergencies for internal and external disasters as monitored by supervisor and incident
manager. Must comply with facility in-service requirements.