ICC LEADERSHIP SERIES
(A Blending of PDI Inspiring Leadership Modules and ICC Manager and Learning Modules)
PDI INSPIRING LEADERSHIP SERIES MODULES (ILS):
 Leadership Communication Skills – 4 hours
 Adaptive Leadership – 4 hours (includes self-assessment)
 Emotional Intelligence – 4 hours (includes self-assessment)
 Engaging Employees – 4 hours
 Change Management - 4 hours
 1 PDI Elective – 4 hours
Or equivalent professional development documented
Total of 24 hours ($40/course; $240/participant – paid for by Instructional Innovation (IILS))
ICC MANAGER (AND LEARNING) MODULES:
 New Employee Orientation – 5 hours plus online = 6 hours total
o Plus Online Training Modules in Prevention of Sexual Harassment, Ethics and
Diversity – 1 hour
 Service Excellence Project – 6 hours/day (final product of several service iterations)
 Yellow Belt Training – 2 ½ hours
 Manager’s Expectations in Fostering a Positive Work Climate – 1 ½ hours
 ICC Students & the Student In-Take Process – To Be Refined/Redeveloped – 2 hours
 Interest Based Bargaining/Conversations – Susan Voight-Reising - 3 hours
 Performance Management – 1 ½ hours
 ICC Diversity Training – Ron Howell – 3 hours
 Hiring Best Practices – 1 ½ hours (under development by HR)
 Financial Resource Management – 1 ½ hours
Total of 28 ½ hours (additional cost for 6 hours of guest facilitators – paid for by IILS)
Further APPLICATION and ONGOING SUPPORT Possibilities:
 Serve on a Six Sigma, AQIP or similar work team
 Participate in a Monthly Coaching/Mentoring Group for two years – Consultant
Professional Coach may be needed (additional fee for consultant)
 Completion of a Manager Portfolio (includes reflection, assessments & documentation)
GAPS:
 Creativity
 Systems Thinking
COMPLETION:
 Two years to complete the ICC Leadership Series
 Certificate of completion and award
 Part of Employee Performance Review and/or Program Plan
Summary of Recommendations:
1. Used goals and competencies for leaders plus ICC unique goals and mission. Refer to
the ICC Leadership Series map.
2. Integrate Manager Training into the Performance Review Process
o For sustainability
o For requirements
3. Require the ICC Proposed Leadership Modules for All ICC Managers (current and new)
o Grandfather in modules that have already been completed (if no major revisions)
o Use to develop managers for succession planning
o ICC Manager Modules will be announced as scheduled; refer to following pages
4. Require the 5 selected PDI Inspiring Leadership Series (ILS) and select elective based on:
o Experience level
o Prior professional development
o Upcoming needs
o Replace with other selections, if supervisor and manager deem appropriate
5. Additional possibilities:
o Place on a working team
o Participate in a monthly Coaching/Mentoring Group (to be determined, if
needed)
o Document with a Manager Portfolio
6. Use this program for:
o Growing New Leaders
o Succession Planning
o New Managers
o Current, Experienced Managers
7. After ICC Leadership Series Completion
o Encourage additional learning annually (8 hours suggested)
 PDI
 ICC Organizational Learning
 Outside professional opportunities
8. Use specific modules of the PDI ILS for performance improvement for all employees
(not just managers), such as:
o Managing Your Priorities
o Project Management
o Resolving Conflict
o Facilitators Clinic: Effective Presentations and Meetings
o Emotional Intelligence
July 24, 2012
ICC Manager Modules Course Objectives/Description:
Please check for scheduled events on the TLC Calendar and/or the ICC Organizational Learning News e-mail.
MODULE
COURSE OBJECTIVES/DESCRIPTION
New Employee Orientation
FACE-TO-FACE ORIENTATION:

Welcome & Introductions – Patrick Parsons

Welcome & College Overview from the President - Dr.
Erwin

ICC BlueBook - Dr. Cheryl Fliege

Community College Finance - Bruce Budde

Academic Affairs - Dr. William Tammone

Student Services – Guy Goodman

Educational Foundation - Robin Ballard

Diversity – Dr. Rita Ali

Health Services/Wellness - Deb Pence

Employee Safety - Tim Anderson

Campus Safety & Security - Gary Ashby

Organizational Learning/Teaching & Learning Center
Hands-On – Janice Kinsinger
ONLINE LEARNING MODULES:
Prevention of Sexual Harassment
Participants will:

Understand the definition and terminology associated
with sexual harassment.

Provide information about what a person should do if
they feel they have been harassed or accused of
engaging in harassment.

Offer positive suggestions on how to promote a model
workplace where every ICC employee can work and feel
safe.
Ethics
Participants will:

Define ethics.

Review the ethical standards expected.

Increase their awareness and expectations for ethical
behavior.
Diversity
Participants will:

Define diversity.

Review the ICC Diversity Pledge and its purpose.

Understand expectations for modeling behaviors to
support the ICC Diversity Pledge.
Participants will:

Engage in discussion of service processes and
standards.

Reflect on and examine their roles as professional
service providers.

Analyze their professional strengths and opportunities
for improvement.

Examine service provided in different settings
throughout the college.
Participants will:

Define Sigma as a measure of process variation.

Discover and describe the basics of Six Sigma as an
improvement methodology.

Define Six Sigma as a culture that embraces continuous
improvement.
Service Excellence Project
Yellow Belt Training
HOURS
6
SCHEDULE +
th
4 Monday of the
Month
Face-to-Face for
first 5 hours with
lunch
Plus 3 online
learning modules
6
6 hour day plus
lunch
1-2 days/semester
each Summer, Fall
& Spring
2.5
Annually or as
needed
July 24, 2012
Manager’s Expectations
in Fostering a Positive
Work Climate
Who Are Our ICC
Students & the In-Take
Process
Interest Based
Bargaining/Conversations
Performance
Management
ICC Diversity Training
Hiring Best Practices
Financial Resource
Management
Participants will:

Practice teamwork.

Reward and recognize employees.

Engage employees.

Engage in two-way communication.

Behave ethically and legally to foster a climate of
teamwork.
Participants will:

Describe and develop a deeper understanding of ICC’s
students.

Understand and describe the student intake process
from application to graduation.

Identify and know where to locate student resources
Participants will:

Recognize and understand terms used in IBB

Follow the process used in IBB

Discern between positions and interests

Define legitimacies and how to use them

Experience the IBB process
1.5
1-2 offerings each
semester
2
1-2 offerings each
semester
Participants will:

Review Human Resources instructions, basic
knowledge, strategies and processes in managing
personnel performance

Discuss motivating, monitoring, supervising,
developing, coaching and evaluating performance of
college personnel, both faculty and staff, full-time and
part-time
Participants will:

Define diversity.

Explore and recognize cultural differences.
1.5
Under development by HR
1.5
Participants will:

Develop an improved understanding of overall college
finances.

Develop an overall understanding of the budgeting
process.
1.5
Needs Revision
and Updating
3
3
Annually or as
needed
Outside
Consultant Susan
Voight-Reising
Annually or as
needed
2-3/year or as
needed
Ron Howell
As needed
Annually or as
needed
Kim Malcolm and
Ed Babcock
REGISTRATION INFORMATION:
 Registration for the ICC MANAGER MODULES is through The Teaching & Learning Center
at tlc@icc.edu or 694-8908.
 Registration for the PDI INSPIRING LEADERSHIP MODULES is through Janice Kinsinger at
jkinsinger@icc.edu or 694-5758. Supervisor approval is required for registration and
attendance of the PDI modules. Strategic Forum members do not need supervisor
approval. **Cancellations for registered events must be at least 3 days prior to event.
Cancellations after 3 days will result in a $40 charge to the registrant’s department.**
 Registration for Six Sigma Training is through the usual Six Sigma process (contacting
Paula Fraley or the Six Sigma Black Belts).
 Registration for New Employee Orientation is through Human Resources for all
employees.
 Registration for the Diversity Hiring is through Human Resources.
July 24, 2012