Australian Government Data Centre Strategy 2010 – 2025: Data
Centre as a Service Industry Briefing, 11 November 2011
Slide 1: Title Slide
Image: Coat of Arms, Australian Government Department of Finance and Deregulation (image
repeated on all slides)
Australian Government Data Centre Strategy 2010 – 2025: Data Centre as a Service Industry
Briefing, 11 November 2011
Image: Parliament House
Slide 2: Welcome
Kayelle Wiltshire
Assistant Secretary
Central Facilities Branch
Department of Finance and Deregulation
Slide 3: Housekeeping
 Please ensure that you have signed-in
 Please turn off or silence your mobile phones
 Please no recording audio or video, or photographs
Slide 4: Agenda
 The DCaaS project
 The Government’s desired outcomes
 Industry Presentations
 Important Dates/Next steps
Slide 5: Current focus is DCaaS
 DCaaS is part of the Australian Government Data Centre Strategy.
 DCaaS aims to consolidate agency requirements into common ICT solutions and assist
agencies to move to shared resource solutions
 While DCaaS is targeted at the smaller agencies, solutions may also be suitable for larger
agencies
Slide 6: DCaaS is not a Data Centre
Image: Data Centre
Slide 7: DCaaS is not a Data Centre (2)
Image: Data Centre (repeated) with "Banned" overlay graphic
Slide 8: DCaaS is not Migration Services
Image: flowchart with image of trucks leading to servers leading to a building
Slide 9: DCaaS is not Migration Services (2)
Image: flowchart with image of trucks leading to servers leading to a building (repeated) with
"Banned" overlay graphic
Slide 10: DCaaS is not Consulting Services
Image: business meeting
Slide 11: DCaaS is not Consulting Services (2)
Image: business meeting (repeated) with "Banned" overlay graphic
Slide 12: DCaaS is not
 A government Data Centre
 Data Centre facilities
 Data Centre leasing
 Data Centre development
 Data Centre migration services
 Data Centre consulting services
Slide 13: DCaaS needs to be
 Solutions to common agency business problems
 Solutions for the evolution of Government ICT away from specific and unique systems
towards a more consolidated, standard and shared environment
 Flexible and adaptable – we can’t predict what the consolidated, standard and shared
solutions will be or how best to migrate to it.
Slide 14: Benefits of DCaaS
 Reduced data centre floor space and associated costs
 Increased efficiency of data centre Information and Communications Technology (ICT) assets
 Improved matching of data centre ICT facilities to business need
 Standardised ICT infrastructure architecture and earlier use of technologies
 Reduced agency procurement cost and future data centre costs by leveraging the whole of
government purchasing power through coordinated procurement
Slide 15: Stage 1 of DCaaS
Survey of smallest 50% FMA agencies
 Agencies were asked to nominate those services they thought DCaaS should provide
 Stage 1 recommended that further investigation be conducted into the DCaaS service
options identified by the agencies, specifically disaster recovery
Slide 16: Services Nominated by Smallest Agencies
Image: Services nominated by smallest agencies diagram split into the following segments: Hosting;
Shared rack space; Shared floor space; Specific apps provided by an external provider; Desktop
applications delivered via the Internet; Platform as a Service; Disaster Recovery site hosting and
support; Recovery and Configuration management; Shared technical support; Shared back-up and
restore facilities; Shared storage; Shared help desk services and Facilities management services.
Slide 17: Objectives of Stage 2 of DCaaS
 Engage a wide range of the 52 smallest agencies to discuss potential requirements for DCaaS
 Determine the optimum technology platform environment with which to deliver DCaaS
services
 Identify the optimum approach to implementation of DCaaS to maximise the contribution of
the initiative to the objective of the Data Centre Strategy
 Recommend appropriate next steps for the DCaaS project
Slide 18: Stage 2 Activities
 The initial focus was on disaster recovery for the smallest agencies
 The project has run a number of workshops
•
Four Workshops with the smallest agencies
•
One workshop with the larger agencies
•
Interviews with a number of medium and large agencies
•
Teleconference interviews with some interstate agencies
•
Data gathering from existing sources
 The workshops provided AGIMO a good insight into the existing architecture and
requirements of the agencies
Slide 19: Current status of DCaaS
The focus of DCaaS has been broadened. Specific areas of interest
 Software as a Service – email and web hosting
 Platform as a Service – environments in which applications can be developed and/or
executed
 Infrastructure as a Service – disaster recovery and storage
 Data Centre Operations as a Service - where an agency requires assistance to manage the
agency IT equipment located in a data centre
Although these are the primary areas of interest, other areas would be considered.
Slide 20: The Australian Government ICT Vision
 Strategic Vision for the Australian Government’s use of ICT
 Draft release April 2011
“ICT will increase public sector productivity by enabling the delivery of world leading
government services for Australian people, communities and businesses, supporting open
engagement to better inform decisions, and improving the operations of government.”
 DCaaS is to assist in achieving the Strategic ICT Vision
Slide 21: Cloud - The Elephant in the Room
Image: elephant in the room
Some DCaaS services may be delivered by cloud technologies, some may not
Slide 22: Australian Government definition of Cloud
The Australian definition of “Cloud” is based upon that of NIST
 “Cloud computing is an ICT sourcing and delivery model for enabling convenient, on-demand
network access to a shared pool of configurable computing resources (e.g. networks,
servers, storage, applications and services that can be rapidly provisioned and released with
minimal effort or service provider interaction.”
 The Australian Government’s full definition is in the Cloud Computing Strategic Direction
paper
Slide 23: “Real” Cloud not Cloudy Technologies
Service characteristics against which vendor offerings will be assessed
 Standard architectures and solutions
•
Across vendor solutions, not within
•
Solutions must fit agency requirements with a minimum of re-development
 The Cloud environment must meet government legal and regulatory requirements
Slide 24: Flexible demand and charging model
Image: Hand-drawn graph with vertical axis labelled "Capacity" and horizontal axis labelled "t".
Charted on the graph are two parallel horizontal, broken lines, the bottom labelled "DR (DCS)" and
the higher marked "Base load". A line labelled "Cloud" spikes up and down above and below the
base load line. Another line labelled "Scalable data centre" matches the "Base load" line but also
moves upwards to match the Cloud line when the Cloud line moves above the Base load line.
Caption:
Pay for usage
Pay as you go
Zero charge for non-use
Slide 25: Agency ICT vs DCaaS
Agency ICT
 Agency focus
 Configured primarily for Production
 Business level SLAs
 Non-prod usually at same level of SLAs as prod
 Optimised for production – at the expense of flexibility
DCaaS
 Whole of Government focus
 Complementary to Agency Data Centres
 Address common IT needs
 Configured for a range of SLAs
 Potentially lower cost, higher efficiency
 Optimised for flexibility
Slide 26: Gateway Service Provider
 DCaaS providers need to be aware of the Australian Government Internet Gateway
Reduction Program
 The program’s goal is to increase the security, reliability and value for money of Government
internet gateways
 It will reduce the number of gateways from over 120 to eight
 Eight lead agencies will deliver shared internet gateway services for assigned client agencies
 The Defence Signals Directorate will implement internet gateway monitoring with shared
internet gateways
 Further details can be obtained from the Cyber Security page on the Department of Finance
and Deregulation web site
Slide 27: Conceptual Architecture
Image: Diagram showing three Data centres labelled DC1 (containing Agency 1, Agency 2 and Agency
3), DC2 (containing Agency 4, Agency 5 and Agency 6) and DC3 (containing Agency 7, 8 and 9). Each
Data centre also has space for another agency. In between DC1 and DC2 is a caption reading “No
assumptions have been made about connectivity”. The Data centres are linked to a central point
labelled “GSPs”. The GSPs point is also connected to two cloud-shaped labels reading “DCaaS
Solution” and “Cloud Solution”. The “Cloud Solution” label includes a caption reading “It is probable
that a Cloud solution would connect to the GSP via a secure network connection such as a VPN or
ICON”.
Slide 28: Industry Presentations to AGIMO
 Industry will be invited to present proposed DCaaS approaches and solutions to the Agency
Reference Committee
 A set of questions will be provided that must be addressed by vendors
 Only those vendors who offer services that are relevant to the DCaaS project will present
 Products and Services deemed not relevant include:
•
Data Centre facilities providers
•
Data Centre designers, developers and/or financiers
•
Consulting services
Slide 29: Important Dates
 Vendors may request an opportunity to present by registering on AusTender. This closes 22
November. No late registrations will be accepted
 Presentations from Industry will be asked for between 30 November and 16 December
 Vendors will be given one week’s notice of their presentation date and time
Slide 30: Protocols for Industry Consultation
 Strict time limits will be applied
 Off-topic presentations will be terminated immediately
 We may choose to ask questions relating to vendor’s presentations. These questions and
answers will not be published
 Questions from industry are welcome following the set questions. These questions and
answers will be published on the blog
 Previous experience shows that the optimal number of vendor presenters is three, therefore
this will be the maximum number permitted
Slide 31: Questions
 Mandatory for all:
 What DCaaS solutions would you offer? What are their benefits and risks to
government and industry?
 What would be the minimum contract term?
 On what basis would you charge for the services?
 What issues are there in transitioning in and out?
 How will support issues be managed to resolution?
 How will the solutions interface with agency ICT change management processes?
 Would your services change depending on the data classification? If so, how?
 What lessons, risks, issues can you share from similar projects?
 Mandatory for cloud services:
 How would you provision for an agency that only requires a solution for 120 days?
Slide 32: Next Steps in the DCaaS project
 Industry Consultation:
•
Registration closes 22 November 2011
•
Industry presentations completed by end December 2011
•
Draft SOW for at least one DCaaS service to be released by end of March, 2012
 RFT for at least one DCaaS service to be issued by end of June, 2012
Slide 33: References
 Australian Government ICT Vision
•
http://agimo.govspace.gov.au/2011/04/13/ict-strategic-vision/
 Australian Government Data Centre Strategy
•
http://www.finance.gov.au/e-government/infrastructure/australiangovernment-data-centre-strategy.html
 Australian Government Cloud Computing Strategic Direction paper
•
http://www.finance.gov.au/e-government/strategy-andgovernance/cloud-computing.html
 Australian Government DCaaS Discussion Paper
•
http://agimo.govspace.gov.au/page/discussion-paper-data-centre-as-aservice/
 Australian Government Gateway Reduction Program
•
http://www.finance.gov.au/e-government/security-andauthentication/cyber_security.html#agigrp
 Flip Chart of Australian Government Agencies
•
http://www.finance.gov.au/publications/flipchart/index.html
 The AGIMO Blog
•
http://agimo.govspace.gov.au/
 US Cloud Strategy
•
http://www.cio.gov/modules/knowledgebase/knowledgebasereturn.cf
m/st/Cloud%20Computing
 UK Cloud Strategy
•
https://update.cabinetoffice.gov.uk/sites/default/files/resources/gover
nment-cloud-strategy_0.doc
Slide 34: Smallest Agencies
•
Administrative Appeals Tribunal
•
Australian Accounting Standards Board
•
Australian Centre for International Agricultural Research
•
Australian Commission for Law Enforcement Integrity
•
Australian Fisheries Management Authority
•
Australian Human Rights Commission
•
Australian Institute of Family Studies
•
Australian National Audit Office
•
Australian Office of Financial Management
•
Australian Organ and Tissue Donation and Transplantation Authority
•
Australian Pesticides and Veterinary Medicines Authority
•
Australian Public Service Commission
•
Australian Radiation Protection and Nuclear Safety Agency
•
Australian Reward Investment Alliance
•
Australian Sports Anti-Doping Authority
•
Australian Transport Safety Bureau
•
Cancer Australia
•
Commonwealth Grants Commission
•
Corporations and Markets Advisory Committee
•
Department of Resources, Energy and Tourism
•
Department of the House of Representatives
•
Department of the Senate
•
Equal Opportunity for Women in the Workplace Agency
•
Family Court
•
Federal Court of Australia
•
Federal Magistrates Court of Australia
•
Future Fund Management Agency
Slide 35: Smallest Agencies (2)
•
Great Barrier Reef Marine Park Authority
•
Inspector General of Taxation
•
Murray-Darling Basin Authority
•
Museum of Australian Democracy
•
National Blood Authority
•
National Capital Authority
•
National Competition Council
•
National Offshore Petroleum Safety Authority
•
National Water Commission
•
Office of Auditing and Assurance Standards Board
•
Office of Australian Building and Construction Commissioner
•
Office of Parliamentary Counsel
•
Office of the Australian Information Commissioner
•
Office of the Commonwealth Ombudsman
•
Office of the Director of Public Prosecutions
•
Office of the Official Secretary to the Governor-General
•
Office of the Renewable Energy Regulator
•
Private Health Insurance Ombudsman
•
Productivity Commission
•
Professional Services Review Scheme
•
Royal Australian Mint
•
Safe Work Australia
•
Seafarers Safety, Rehabilitation and Compensation Authority
•
Wheat Exports Australia
Slide 36: Enquiries
Questions relating to the Data Centre as a Service project can be directed to AGIMO via email at:
DataCentres@finance.gov.au