QUALITY ENHANCEMENT CELL University of the Punjab, Lahore. Ref. No: 123 /QEC Date: 19-08-2010 Dr. Mughees Uddin Sheikh, Dean Faculty of Behavioral & Social Sciences, University of the Punjab, Lahore. Subject: Minutes of Visit to the Faculty of Behavioral & Social Sciences for Expediting Self Assessment Activities. Date: 11-08-2010 (Wednesday) Venue: Committee Room of Faculty of Behavioral and Social Sciences, University of the Punjab, Lahore. In Attendance: 1) Prof. Dr. Mughees uddin Sheikh (Dean Faculty of Behavioral & Social Sciences) 2) Prof. Dr. Aamir Ijaz (Director QEC) 3) Dr. Nasir Saeed Butt (Quality Assurance Advisor & Senior Faculty Member of IQTM) 4) Dr. Ahsan Akhtar Naz (Director Institute of Communication Studies) 5) Ms. Abida Eijaz (Institute of Communication Studies) 6) Ms. Aliya Khalid (Department of Social Work) 7) Dr. Umbreen Javaid (Department of Political Science) 8) Ms. Rehana Saeed Hashmi (Department of Political Science) 9) Ms. Gulshan Majeed (Department of Political Science) 10) Dr. Khalil Ahmad (Institute of Social & Cultural Studies) 11) Dr. Samar Fatima (Department of Gender Studies) 12) Mr. Sohail Abdul Sattar (Department of Gender Studies) 13) Mr. Muhammad Abdullah (Deputy Director QEC) 14) Mr. Muhammad Naeem (Data Analyst QEC) Proceedings: 1. Dr. Mughees uddin Sheikh (Dean, Faculty of Behavioral & Social Sciences) briefed the participants about the importance of Quality Enhancement Cell (QEC). He informed Institute of Quality & Technology Management, Quaid-e-Azam Campus, Lahore-54590 Phone No. +92-42-9230085-84, Fax No. +92-42-9231159, URL: http//www.pu.eu.pk/qec, Email: info@qec.pu.edu.pk the participants that they can ask questions from QEC team for solving their problems with reference to the Self Assessment Manual (SAM) procedures. 2. A presentation was circulated among the participants which briefly explained the following:- 2.1 Objectives of SAM 2.2 Elements of a successful assessment 2.3 Component (criteria) of SAM 2.4 Rubric form of assessment (Scoring of criterion items) 2.5 Latest status of the Departments of Faculty of Behavioral & Social Sciences Department PTs formed SAR received Institute of Communication Studies √ √ Department of Political Science √ √ Department Social Work of √ Institute of Social & Cultural Studies Gender Studies SAR Sent back for Changes SAR received after Improvement Audit Completed Executive Summary prepared Implementation Plan x √ √ √ x x x x x x x x x x x √ x x x x x x X x x x x x x x Table-1 2.6 Activities of Quality Enhancement Cell 2.7 Future Plan 3. Group discussion started with the participants and it was agreed that departments can assess themselves through Self Assessment Report (SAR) depending upon their area of education. The participants were invited to ask questions related to the problems faced during self assessment activities. Moreover, the requirements of financial resources / infrastructure / facilities can be mentioned in SAR and can be demanded via Implementation Plan. 4. The participants were informed that Higher Education Commission (HEC) will stop the funding until the Department / Institute / College / Centre have completed their self assessment procedure. A slide of Table-1 consisting of the performance of the Faculty was shown in order to elicit the reasons for non-implementation by certain departments. Institute of Quality & Technology Management, Quaid-e-Azam Campus, Lahore-54590 Phone No. +92-42-9230085-84, Fax No. +92-42-9231159, URL: http//www.pu.eu.pk/qec, Email: info@qec.pu.edu.pk 5. Dr. Samar Fatima (Department of Gender Studies) said that Gender Studies were merged in Institute of Social & Cultural Studies but practically, it is a separate department. She was told that it is now their responsibility to prepare SAR for each program. 6. Ms. Aliya Khalid (Department of Social Work) raised the issue that SAM is prepared according to the engineering disciplines and is not for humanities. She was told that whichever criteria they feel is not applicable to the particular discipline; can be ignored and can be modified according to individual departmental needs. 7. Ms. Rehana Saeed Hashmi (Department of Political Science) said that Department of Political Science is based upon annual system but the given SAM is prepared for semester system so it is very difficult for us to implement SAM in present shape. The Participants were briefed that most of eight criteria were applicable to the annual system as well. In any case, the department needs to ensure through internal exams (send up exams) that students are fit to appear in the annual exams. 8. Dr. Ahsan Akhtar Naz (Director Institute of Communication Studies) complained about the discipline of the student and quoted an example of student revolt and placement of an advertisement in the newspaper, when the attendance criterion was strictly implemented. Thus it is difficult in present culture to implement SAM. He emphasized the need to change the culture. However, he felt that efforts are being made to solve these problems in future. He also added that teachers were respected in past but now a days there is no concept of respect of teachers due to which we face a lot of problems. 9. The participants were further briefed by QEC to mention all these problems, which they feel are hurdles for improvements in educational systems in their SAR so that these can be eliminated and addressed with the help of HEC and the top management of PU. They were also told that improvement can be made in our process of admission, arrangement of classes and educational system through feed back and survey forms like; Alumni survey, Faculty survey, Employer survey and Students survey etc. 10. All the participants agreed upon the evaluation of teachers by the students. Dr. Nasir Saeed Butt suggested that only those students should participate in teacher’s evaluation who have at least more than 70% class attendance. Moreover, permanent teachers must be hired instead of visiting faculty system. Institute of Quality & Technology Management, Quaid-e-Azam Campus, Lahore-54590 Phone No. +92-42-9230085-84, Fax No. +92-42-9231159, URL: http//www.pu.eu.pk/qec, Email: info@qec.pu.edu.pk 11. The participants were told that QEC staff is available at any time for assistance if so required. 12. At the end Dr. Nasir Saeed Butt told three golden rules of Deming which was the father of quality management. a) The Top management is responsible for quality. b) Prevention and not correction is the real thing. c) Educate, train and motivate your human resource. 13. Dr. Aamir Ijaz told the participants that most of SARs received do not have the survey forms and asked for their inclusion in SARs; so that the feed back received through survey forms can be used to improve quality/standards of education. The meeting ended with the vote of thanks from Dr. Aamir Ijaz. (Prof. Dr. Aamir Ijaz) Director, QEC cc: Higher Education Commission (HEC) Secretary to the Worthy Vice Chancellor, University of the Punjab Department of Political Science Department of Social Work Institute of Communication Studies Institute of Social & Cultural Studies Gender Studies Institute of Quality & Technology Management, Quaid-e-Azam Campus, Lahore-54590 Phone No. +92-42-9230085-84, Fax No. +92-42-9231159, URL: http//www.pu.eu.pk/qec, Email: info@qec.pu.edu.pk Quality Enhancement Cell, Institute of Quality & Technology Management, University of the Punjab, Quaid-e-Azam Campus, Lahore-54590 Ph. No. +92-42-9230344, 5867114, Fax No. +92-42-9231159. URL: http//www.pu.eu.pk/qec, Email: info@qec.pu.edu.pk.