QUALITY ENHANCEMENT CELL
University of the Punjab, Lahore.
Ref. No:027/QEC
Date: 10-12-2009
To:
Dean/Director/Principal/Chairman/Chairperson, Program Team Members,
i)
Faculty of Education
ii)
Faculty of Islamic Studies
iii)
Faculty of Law
University of the Punjab,
Lahore.
Subject:
Proceedings for Minutes of the Meeting Held on 26-11-2009
A pre planned meeting was held on Thursday 26th November 2009 at 11:00 am at Institute of
Quality and Technology Management (IQTM) under Quality Enhancement Cell (QEC), University
of the Punjab, Lahore.
In Attendance:
i.
Prof. Dr. Aamir Ijaz (Director QEC)
ii.
Dr. Nasir Saeed Butt (Quality Assurance Advisor, IQTM)
iii.
Prof. Dr. Zafar Rashed (Professor, IQTM)
iv.
Col ® Fazal Ur Rehman (Senior Faculty Member/ Program Manager, IQTM)
v.
Dr. Muhammad Usman Awan (Assistant Professor, IQTM)
vi.
Mr. Muhammad Shafiq (Lecturer, IQTM)
vii.
Mr. Muhammad Asif (Lecturer, IQTM)
viii.
Mr. Abu Turab (Research Scholar, IQTM)
ix.
Dr. Muhammad Saad Siddiqui (Department of Islamic Studies)
x.
Dr. Abdul Qayyum (Career Counciling & Placement Centre, IER)
xi.
Mr. Muhammad Riaz (Technology Education, IER)
xii.
Mr. Muhammad Shahzad Mughal (Technology Education, IER)
xiii.
Ms. Humaira Bano (Special Education, IER)
Absent:
xiv.
Department of Business Education
xv.
Department of Elementary Education
Institute of Quality & Technology Management, Quaid-e-Azam Campus, Lahore-54590
Phone No. +92-42-9230085-84, Fax No. +92-42-9231159, URL: http//www.pu.eu.pk/qec, Email:
info@qec.pu.edu.pk
xvi.
Department of Islamic Education
xvii. Department of Science Education
xviii. Department of Secondary Education
xix.
Research & Evaluation
xx.
Punjab University Educational Testing Service
xxi.
University Law College
xxii. Sheikh Zayed Islamic Centre
xxiii. Department of Urdu Encyclopedia of Islam
The meeting started with the recitation of Holy Quran.
The agenda of the meeting was the group discussion on implementing self assessment manual
(SAM) activities at university of the Punjab, Lahore.
Prof. Dr. Aamir Ijaz, Director QEC briefed the program team members of Faculty of Education,
Islamic Studies and Law about the activities of QEC at PU regarding efforts towards
implementation of self assessment manual (SAM); while explaining the aims of SAM, Prof. Dr.
Aamir Ijaz said that in recent years it has become an obligation for institutions of higher education
to demonstrate the effectiveness of their academic programs in providing high quality education
that positively impact students. Furthermore, most accrediting bodies and others concerned with
quality assurance are requesting that institutions to assess students learning outcomes as a
means of improving academic programs. This has led the Higher Education Commission (HEC) to
develop methods for assessing quality of academic program.
Assessment is the systematic process of gathering, reviewing and using important quantitative and
qualitative data and information from multiple and diverse sources about educational programs for
the purpose of improving student learning and evaluating whether academic and learning
standards are being met. The process culminates when assessment results are used to improve
student learning. A successful assessment program includes the following:1.
Purpose identification
2.
Outcomes identification
3.
Measurements and evaluation design
4.
Data collection
5.
Analysis and evaluation
6.
Decision-making regarding actions to be taken
The purpose of this document (SAM) is to outline the process of conducting self-assessment (SA)
of academic programs. It is HEC that requires universities to conduct periodic self-assessment for
its academic programs in order to improve them and ensure high academic standards.
Self-assessment is an important tool for academic quality assurance and provides feedback for
faculty and administration to initiate action plans for improvement. He further said that the purpose
Institute of Quality & Technology Management, Quaid-e-Azam Campus, Lahore-54590
Phone No. +92-42-9230085-84, Fax No. +92-42-9231159, URL: http//www.pu.eu.pk/qec, Email:
info@qec.pu.edu.pk
of today’s meeting to get updated about the SAM. The aim of SAM is to enhance the educational
level to International level and further

To bring the courses and syllabi of different disciplines and areas to same level all over the
country & to assess the educational level imparted to the students.

To get feed back from different employers through survey form given in SAM.

The main purpose of the meeting is to discuss any problems which program team members
are facing during completing SAM and to assure them that QEC is there to sort any
problems faced by them.

Quality of education is an on going process which starts from the top level right from the
Chancellor to non-academic staff; until unless they are all committed for continuous
improvement, it can’t be achieved.

Through SAM, QEC will highlight the weaknesses / requirements of the departments and
after proper auditing of SAM, those weaknesses/requirements would be communicated to
Vice Chancellor as well as to Higher Education Commission (HEC). He further added that
SAM is required to be updated every 2-year. Among 3-faculties which were invited for this
group discussion today, only 3 departments have submitted SAM reports. There are some
shortcomings and even some of standards missing in these received SAM reports.

Minutes of the today’s meeting will be communicated to respective departments through
Deans and Directors as well as to Vice Chancellor and Registrar.
Dr. Saad Siddiqui said that he is afraid that QEC might provide the information about our
universities to abroad and he thinks that QEC is serving foreign masters via HEC.
Answering to Dr. Saad Siddiqui query, Prof. Dr. Nasir Saeed Butt (Quality Assurance Advisor,
IQTM) said that we are trying to increase the level of education not to catch the faculty members
and said that he feels sorry if somebody thinks in this way; whereas the only purpose of SAM is to
see the level of an education to enhance to international level and this is very naïve to think that
the function of QEC is to provide data to foreign bodies / foreign elements etc.
Prof. Dr. Nasir Saeed Butt (Quality Assurance Advisor, IQTM) further added that QEC would not be
able to implement activities of quality assessment without the commitment from the top
management and suggested that program team members should be given some incentive in some
form of remuneration. Dr. Aamir Ijaz answering to Dr. Saad Siddique question told the house that
the SAM data is lying with QEC and not been given to anybody yet.
Miss Humaira Bano (Director of Department of Special Education) said that SAM is a great
opportunity to enhance the level of education and suggested that to call the meeting separately of
faculty members as well as administration then try to discuss the problems and reason for lack of
motivations will be more beneficial.
Institute of Quality & Technology Management, Quaid-e-Azam Campus, Lahore-54590
Phone No. +92-42-9230085-84, Fax No. +92-42-9231159, URL: http//www.pu.eu.pk/qec, Email:
info@qec.pu.edu.pk
Mr. Muhammad Shafiq (Lecturer, IQTM) speaking on the same point said that the interest in QA &
SAM completion can be increased among different departments firstly by clarifying the SAM and by
increasing awareness; secondly, SAM is not a survey form and it is a complete course of
management system and suggested that the individual departments should select those who are
the best one in the department for the activities of SAM then it will be possible to get the
compliance and betterment in the processes. SAM is focused on the following points:ii)
Requirements of customer
iii)
Design or create courses according to the customer’s requirements.
Mr. Muhammad Shafiq endorsed that to change the culture, there is a need of program team
member’s training and which is not possible without the real commitment from higher authority.
Mr. Abdul Qayyum (Career Counciling and Placement Centre, IER) commented on the low
attendance of program team members and further added that such type of discussions on SAM is
very important and helpful.
Prof Dr. Aamr Ijaz said that to complete SAM, we have to get feed back from employers, students
and Alumni through survey forms attached in SAM so that to see the performance level or quality
of education imparted by different departments is adequate or not.
Col ® Fazal ur Rehman highlighted the importance of transformation process for introduction of
change relating to Quality Assurance in Education system at the University of the Punjab. It is
significant to realize that change of mind & attitude of the people be kept in view for preparing to
accept the challenge. He further added that if you want to change the culture and want to enhance
awareness, some areas be given relevant importance for the transformation process which are as
under:i)
Establishment of system
ii)
Documentation of system
iii)
Implementation of system
iv)
Maintenance of system
After implementing the whole system, then follow-up checks be done for the improvement
measures needed. To excel in performance this approach is to be understood and applied as an
unending process.
Prof. Dr. Aamir Ijaz Director QEC said that in order to improve the QEC, it is planned to call a
meeting with Vice Chancellor, Deans and Directors of the University of the Punjab.
Answering to a question raised by one of the attendees about the benefit of SAM. Dr. Aamir Ijaz
said that QEC will convey these requirements of different departments to Worthy Vice Chancellor
of Punjab University after auditing each department’s SAM very soon. Hopefully, it will improve the
system.
All the members requested to Director, QEC to send soft copy of SAM prepared by IQTM.
Institute of Quality & Technology Management, Quaid-e-Azam Campus, Lahore-54590
Phone No. +92-42-9230085-84, Fax No. +92-42-9231159, URL: http//www.pu.eu.pk/qec, Email:
info@qec.pu.edu.pk
Dr. Aamir Ijaz of QEC asked Admin Officer of QEC to email audited SAM report of Institute of
Quality and Technology Management to all the departments.
Dr. Aamir Ijaz told the house that Mr. Muhammad Abdullah (Admin Officer, QEC) will visit the PT’s
of each department in future and try to solve their queries on spot with the help of Director, QEC.
The meeting concluded by a unanimous agreement that there should be a training / awareness call
for Dean and Director by Vice Chancellor and QEC to improve quality of education; so they should
start taking more interest in SAM activity. The meeting ended with the vote of thanks from the
Director, QEC.
Prepared by:
Mr. Muhammad Abdullah
(Admin Officer)
Approved by:
(Prof. Dr. Aamir Ijaz)
Director, QEC
Cc:
 Vice Chancellor
 Registrar
Institute of Quality & Technology Management, Quaid-e-Azam Campus, Lahore-54590
Phone No. +92-42-9230085-84, Fax No. +92-42-9231159, URL: http//www.pu.eu.pk/qec, Email:
info@qec.pu.edu.pk
Quality Enhancement Cell, Institute of Quality & Technology Management, University of the Punjab, Quaid-e-Azam Campus, Lahore-54590
Ph. No. +92-42-9230344, 5867114, Fax No. +92-42-9231159.
URL: http//www.pu.eu.pk/qec, Email: info@qec.pu.edu.pk.