E-Commerce Insurance Policies Barbara Ewing Vice President, e-Business Solutions Underwriting Zurich North America Financial Enterprises The insuring agreements available • Business Income Loss and Extra Expense Coverage • • • • Dependent Business Income Intellectual Property Recreation Costs Public Relations Expenses Liability from a breakdown in security The insuring agreements available • • • • Electronic Publishing Liability Computer Theft E-Business Extortion Rewards Basics of e-commerce underwriting Not a cut and dry process Qualifications: • • • • Well-managed Financially sound Good computer system controls Good computer crime and bond loss experience Basics of e-commerce underwriting Qualifications (cont.): • Minimal incidents of unplanned downtime as a result of poor security • If significant parts of the IT operations are outsourced, then that vendor should be underwritten The actuarial challenges • • • Lack of credible historical data • • Lack of judicial precedence Written on E&S paper 1st and 3rd party coverages in one policy Worldwide coverage Rating factors to consider •Size of insured •e-business activities •IT security •Amount of e-business income •Web site content •Electronic information stored Q&A