Achievements
Delivery
• Jointly funded the procurement
• System delivered on time and to budget
• Jointly provided training for 600 staff
• Over 1,000 assessments undertaken
• Mobile technology pilots agreed
• One of the first in the Country to deliver electronic SAP
Governance
• Developed a Memorandum of Understanding (MoU) between agencies.
• Single SAP Board
• Developed a Caldicott Agreement
• Developed a 4 tier Data Sharing Protocol
National and local approval
• Strong support for our approach from Inspectors, DoH, CfH (Connecting for
Health) Technical Office and Strategic Health Authority
Priority
Business
Requirement
Process
Single
Process
Organisational
Need
Other Projects
Timescales
Capital Funding
Agreements
Revenue
Costs
Organisational
Funding
Security
Client
Benefit
What
can we
stop
doing
Reqmts
Spec
Organistnl
Benefit
MoU
Caldicott
Protocols
Organisational
Policy
Standards
Political
Terminology
Roles and
Responsibilities
Support
Framework
Statutory Reporting
Organisational
Operations
Data Sharing
Security
Strategy
Governance
Multi
Agency
Board
Other systems
Competing
Demands
Implementation
Planning
Organisational
Pressures
Human
IT Boards
Project Plan
Test Strategy
Interfaces
Infrastructure
Resource
Plan
Training
Plan
Support
Plan
Contingency
Review
Training
Organisational
Resources
Data P
Steady
State
Training
Expert
Users
Finance
Equipment
Evaluation
Implement
Help Desk
End Old
Processes
Difficulties
Cultural and professional
• Lack of middle management ownership
• Considerable lack of IT knowledge
• Professionals negative view of computer systems
• Variable standard of recording and assessment skills
• Confusion around business processes
Technical infrastructure
• Difference between full requirements and final solution
• Poor network performance (in-house)
Dependences
• Dual input
• Homeworking
Resources
• Temporary funding
• Organisational financial positions
• People resources
Planning for the Future
CSC Alliance Interim & Strategic Solution
• Information Patient Management (IPM)
• Information Clinical Management (ICM)
• Lorenzo
The CfH approach to SAP
• Community based selection/business case
DoH and CAF
• The Adult Common Assessment Framework
SAP Contract Extension?
• 3 years?
• Ongoing?
• CSC Alliance solutions
Growth and Connectivity
Licenses
• Enterprise (Up to 6,000)
• Existing (1,000)
Connecting to
•
•
•
•
IPM/ICM and Lorenzo (NHS Care Record)
Other health systems within Primary and Acute
PARIS (Southwest )
Care Notes
Support Requirements
Training
• Expert users or/and existing IT trainers?
• Team champion
Helpdesk
• Central support functions – Current Staff
Commitments
• Local support functions
MDS/application development
• Professional assessment development
• Application testing and deployment