Admissions and Records Assistant - San Elijo

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MIRACOSTA COLLEGE
CLASS TITLE:
ADMISSIONS AND RECORDS ASSISTANT - SEC
BASIC FUNCTION:
Under the direction of the Director of Admissions and Records or the San Elijo Campus
Admissions and Records Supervisor, perform specialized clerical duties involving admissions,
registration, records maintenance, residency and enrollment; provide technical assistance and
information to students, faculty, staff and the public.
DISTINGUISHING CHARACTERISTICS:
The San Elijo campus incumbents report to the Supervisor of Admissions and Records at the
San Elijo campus. Provide additional services to students specific to the unique environment at
the San Elijo campus including: issuing parking permits, scheduling students for Counseling
appointments, providing first point of contact for the student services office which are not located
on campus such as Financial Aid, IIP, University Transfer Center, DSPS, EOPS. Collect and
post fees for student registrations and debts; club functions and other student or District
activities.
REPRESENTATIVE DUTIES:
1.
Provide technical assistance and information to students, faculty and staff regarding
admissions, registration, records, matriculation, enrollment, and fees; refer students to
other areas of Student Services as appropriate. Instruct students in correct procedures
for completion of forms, applications and processes; explain applications, requirements
and restrictions; review completed forms for accuracy and completeness. (E)
2.
Accept, review and process applications. Review and determine residency status of
applications based on state residency requirements; provide justification for residency
determinations to students; refer problems to supervisor for assistance and resolution.
Notify students and/or faculty of need for additional information or documentation for
application, enrollment, residency and other processes. (E)
3.
Research and review records for changes in status, enrollment history, grades, duplicate
ID’s, duplicate careers. Request transcripts, records and other information needed to
determine status of applications and forms. (E)
4.
Prepare and transmit correspondence for students, including verifications, email and
other information; respond to requests from other educational institutions and agencies
involving the verification of student status and records. Ensure proper releases are on
file to safeguard student privacy. (E)
5.
Register new and continuing students by reviewing and processing forms and rosters,
verifying residency status and correct payment of fees and enrolling students in desired
classes; assist students, staff, and faculty with enrollment problems, ID errors, and
student records issues; assist in resolving student complaints regarding program errors;
make enrollment changes for students. (E)
6.
Maintain student records; audit records to assure accuracy; provide copies of transcripts
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
11/19/15
ADMISSIONS AND RECORDS ASSISTANT (SEC)
2
according to approved procedures; use computer to research, post and clear holds on
student records as appropriate. Process course repeats and other student activity in the
computer to update student academic records to ensure accurate student records
accounting. (E)
7.
Schedule student appointments for General and Transfer Center Counselors.
Communicate with Counselors regarding procedure/policy changes.
8.
Train and provide work direction to student workers and other hourly workers as
assigned.
9.
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
District organization, operations, policies and objectives.
Modern office practices, procedures and equipment.
Recordkeeping and filing techniques.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Applicable sections of State Education Code and other applicable laws.
Interpersonal skills using tact, patience and courtesy.
ABILITY TO:
Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in
a variety of procedural situations.
Operate a variety of office equipment, including computer and appropriate software.
Deal tactfully and courteously with students and the public.
Type 50 net words per minute from clear copy.
Establish priorities and work effectively with many demands on time.
Make arithmetic calculations quickly and accurately.
Communicate effectively both orally and in writing.
Work independently with little direction.
Understand and follow oral and written directions.
Establish and maintain cooperative and effective working relationships with others.
Meet schedules and timelines.
Train and provide work direction to hourly employees and student workers.
Maintain records and prepare reports.
Work confidentially with discretion.
Work as a member of a team.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural,
ethnic and disability issues.
EDUCATION AND EXPERIENCE:
Education equivalent to graduation from high school and two years closely related work
experience.
LICENSES AND OTHER REQUIREMENTS:
Not applicable.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
11/19/15
ADMISSIONS AND RECORDS ASSISTANT (SEC)
3
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:
Not assigned permanent staff to supervise. Provides work direction to student workers and/or
temporary staff.
CONTACTS:
Coworkers, faculty, the public, and other departments
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending or stooping; occasional light
lifting and carrying of objects weighing 25 pounds or less; ability to work at computer for
extended periods of time, including repetitive use of computer keyboard, mouse or other control
devices; ability to travel and/or drive to a variety of locations on and off campus as needed to
conduct district business.
EMOTIONAL EFFORT
Ability to develop and maintain effective working relationships involving appropriate interactions
and communications personally, by phone and in writing with a variety of individuals from diverse
backgrounds on a regular, ongoing basis; ability to concentrate on detailed tasks for extended
periods of time and/or intermittently while attending to other responsibilities; ability to work
effectively under pressure on a variety of tasks concurrently while meeting established deadlines
and changing priorities.
WORKING CONDITIONS:
Primarily works in an office environment. Subject to frequent interruptions by individuals in
person or by telephone, intermittent exposure to individuals acting in a disagreeable fashion.
May work at any district location or authorized facility during day and/or evening hours with
occasional evenings, and/or weekends on an as-needed basis. Occasional local travel may be
requested.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
11/19/15
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