ACOSTA COLLEGE
CLASS TITLE:
STUDENT ACCOUNTS AND ADMISSIONS ASSISTANT
BASIC FUNCTION:
Under the direction of the San Elijo Center Admissions and Records Supervisor and
Coordinator, Student Accounts, perform specialized clerical and cashiering duties involving
admissions, registration, records maintenance, residency, enrollment, and student accounts;
provide technical assistance and information to students, staff and the public.
DISTINGUISHING CHARACTERISTICS:
The San Elijo campus incumbents report to the Supervisor of Admissions and Records at the
San Elijo campus. Provide additional services to students specific to the unique environment at
the San Elijo campus including: issuing parking permits, scheduling students for Counseling
appointments, providing first point of contact for the student services office which are not located
on campus such as Financial Aid, IIP, University Transfer Center, DSPS, EOPS. Receive and
tag items for ‘lost and found’ on campus. Collect and post fees for student registrations and
debts; club functions and other student or District activities.
REPRESENTATIVE DUTIES:
1.
Provide technical assistance and information to students, faculty and staff regarding
admissions, registration, records, matriculation, enrollment, and student accounts; refer
students to other areas of Student Services as appropriate. Instruct students in correct
procedures for completion of forms, applications and processes; explain applications,
requirements and restrictions; review completed forms for accuracy and completeness.
(E)
2.
Accept, review and process applications. Review and determine residency status of
applications based on state residency requirements; provide justification for residency
determinations to students; refer problems to supervisor for assistance and resolution.
Notify students and/or instructors of need for additional information or documentation for
application, enrollment, residency and other processes. (E)
3.
Collect, process and post student account and non-student account monies for a variety
of transactions; issue cash and cash boxes for on-campus events; sell event tickets and
reconcile ticket sales with cash receipts. Count and control monies through daily totals
for San Elijo Campus funds; coordinate daily cash replenishment and interim deposits
based on volume of money collected; account for funds sent to proper bank account or
district office function. (E)
4.
Disburse student checks including but not limited to payroll, financial aid and refunds;
secure checks and monies as necessary in campus safe; maintain sorting and filing
system for check dissemination.
5.
Research and review records for changes in status, enrollment history, grades, duplicate
ID’s, duplicate careers. Request transcripts, records and other information needed to
determine status of applications and forms. (E)
6.
Prepare and transmit correspondence for students including verify student status and
other information; respond to requests from other educational institutions and agencies
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
10/28/15
STUDENT ACCOUNTS & ADMISSIONS ASSISTANT
2
involving the verification of student status and records. Ensure proper releases are on
file to safeguard student privacy.
7.
Register new and continuing students by reviewing and processing forms and rosters,
verifying residency status and correct payment of fees and enrolling students in desired
classes; assist students and other staff with enrollment problems, ID errors, and student
records issues; assist in resolving student complaints regarding program errors; make
enrollment changes for students. (E)
8.
Maintain student records; audit records to assure accuracy; provide copies of transcripts
according to approved procedures; use computer to research, post and clear holds on
student records as appropriate. Document and enter grade changes, course repeats,
unit and grade point average calculations and other student activity in the computer to
update student academic records and assure accurate student records accounting. (E)
9.
Collect, compile, verify and record information for the generation of reports.
10.
Train and provide work direction to student workers and other hourly workers as
assigned.
11.
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
District organization, operations, policies and objectives.
Modern office practices, procedures and equipment.
Recordkeeping and filing techniques.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Applicable sections of State Education Code and other applicable laws.
Interpersonal skills using tact, patience and courtesy.
ABILITY TO:
Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in
a variety of procedural situations.
Operate a variety of office equipment, including computer and appropriate software.
Deal tactfully and courteously with students and the public.
Type 50 net words per minute from clear copy.
Establish priorities and work effectively with many demands on time.
Make arithmetic calculations quickly and accurately.
Communicate effectively both orally and in writing.
Work independently with little direction.
Understand and follow oral and written directions.
Establish and maintain cooperative and effective working relationships with others.
Meet schedules and timelines.
Train and provide work direction to hourly employees and students.
Maintain records and prepare reports.
Work confidentially with discretion.
Work as a member of a team.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural,
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
10/28/15
STUDENT ACCOUNTS & ADMISSIONS ASSISTANT
3
ethnic and disability issues.
EDUCATION AND EXPERIENCE:
Education equivalent to graduation from high school and one year of closely related work
experience.
LICENSES AND OTHER REQUIREMENTS:
Not applicable.
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:
Not assigned permanent staff to supervise. Provides work direction to student workers and/or
temporary staff.
CONTACTS:
Coworkers, faculty, the public, and other departments
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending or stooping; occasional light
lifting and carrying of objects weighing 25 pounds or less; ability to work at computer for
extended periods of time, including repetitive use of computer keyboard, mouse or other control
devices; ability to travel and/or drive to a variety of locations on and off campus as needed to
conduct district business.
EMOTIONAL EFFORT
Ability to develop and maintain effective working relationships involving appropriate interactions
and communications personally, by phone and in writing with a variety of individuals from diverse
backgrounds on a regular, ongoing basis; ability to concentrate on detailed tasks for extended
periods of time and/or intermittently while attending to other responsibilities; ability to work
effectively under pressure on a variety of tasks concurrently while meeting established deadlines
and changing priorities.
WORKING CONDITIONS:
Primarily works in an office environment; subject to frequent interruptions by individuals in
person or by telephone; intermittent exposure to individuals acting in a disagreeable fashion;
exposure to frequent background noise during registration periods; may be required to work at
any district location or authorized facility during day and/or evening hours including occasional
weekends on an as-needed basis. Occasional local travel may be requested.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
10/28/15