Money Matter$ September 2012 Cashier’s Office Monthly Newsletter (904) 620-2472 Welcome to Student Financial Services! September Dates o 3rd – University Closed for Labor Day o 14th – Deadline for complete withdrawal with 25% refund o 14th – Deadline to Reinstate into Fall 2012 classes WOULD YOU LIKE TO WIN $10? Please complete our Customer Satisfactions Survey for a chance to win a $10 gift card to the UNF Bookstore!! Your responses will be used to improve customer service within the Cashier’s Office for you and your fellow Ospreys! Follow the link to complete the survey.HTTPS://SURVEY.UNF.EDU/SURVE Y/SE.ASHX?S=5A1E27D23B1755C4 cashier@unf.edu REFUNDS Fall financial aid disbursements will begin September 4, 2012. Once the financial aid is released onto your account and the “Estimated Financial Aid” amount shows $0, you should receive your financial aid refund in about 3 – 5 business days. Refunds are processed twice a week and student do need to set up an account under “eRefunds” located on the “View and Pay my Bill” site, in order to receive their refunds without delay. When your refund is processed we will send an email letting you know the funds are being transmitted to your bank. OZZIE’$ TIP OF THE MONTH Think of student loans as a last resort to finance your education. While loans can help you realize your education goals, they will also put you in debt. To find out your repayment options click here: http://www.cashcourse.org/unf//articles/i d/1924/categoryid/133/student-loanrepayment-options WATCH OUT FOR SCHOLARSHIP SCAMS! To avoid becoming a victim of a scholarship scam: • Don’t fall for guarantees or claims that someone has information you can’t get anywhere else. • Know that legitimate scholarships never charge fees and the application information is available to everyone. • Legitimate scholarship organizations have eligible students coming to them for scholarship dollars. Question any company that seeks you out with offers of awarded money, when you haven’t applied to them first. HAVE OTHER CHARGES? Federal financial aid cannot pay miscellaneous charges (such as orientation and late fees) unless you authorize us to do so. If you have charges and do not authorize, you need to pay them and your account will be placed on hold until they are paid. Your refund will also be delayed. Follow these steps to complete the authorization: 1. Log into myWings, student tab 2. Select “Student Self Service” 3. Select “Online Forms” 4. Select “Financial Aid Authorization” and follow prompt • Look for valid contact information on websites and publications, such as active telephone numbers and actual mailing addresses (not just P.O. boxes). • For more information www.studentaid.ed.gov visit NEED MORE ASSISTANCE? Contact us by email at cashier@unf.edu or by phone at (904)620-2472 or visit our website: http://www.unf.edu/anf/controller/cashiers/_Hom e_Cashiers_Office.aspx Lobby Hours: 8:30am-4pm (Fri.) 8:30am- 5pm (M-Th)