TROY UNIVERSITY MASTER SYLLABUS SORRELL COLLEGE OF BUSINESS MSM 6633 Leading and Developing High Performance Teams Prerequisites BUS 6600 must be taken in the first term. Description An in-depth study of the key factors necessary to develop, support, and lead high performance teams. Key factors such as interpersonal dynamics, organizational culture, decision-making, and communication are examined. By reading and discussing cases, theories, as well as models, team leadership and management are examined. Leadership of various types of work teams (including face to face and virtual settings) are applied to enhance effective performance and team member satisfaction. Student Learning Outcomes On completion of the course, the student should be able to: 1. 2. 3. 4. 5. 6. Diagnose the impact of individual and group behavior on team performance, with emphasis on recognizing common problems associated with this behavior. Describe leadership skills to deal effectively with team conflict, addressing cultural and global organizational differences. Apply situationally appropriate team development models and theoretical approaches correctly. Construct a leadership model/plan to support a high-performing team. Analyze team problems, sources of conflict, and scenarios, choosing appropriate options to enhance team performance Evaluate alternatives for assessing team performance. Purpose To provide leadership skills that support the design, development, and maintenance of highperformance teams in organizations. Master Syllabi are developed by the senior faculty in each business discipline. This Master Syllabus must be used as the basis for developing the instructor syllabus for this course, which must also comply with the content specifications outlined in the Troy University Faculty Handbook. The objectives included on this Master Syllabus must be included among the objectives on the instructor’s syllabus, which may expand upon the same as the instructor sees fit. The statement of purpose seeks to position the course properly within the curriculum and should be consulted by faculty as a source of advisement guidance. Specific choice of text and other details are further subject to Course Coordinator and Program Coordinator guidance. 1 September 2015 Master Syllabus: MSM 6633 2 Student Engagement: Instructors in this course will add videos, movies, site visits, guest speakers, service learning projects, or other activities designed to engage students in experiential and active learning activities designed to improve skills and the application of knowledge within the business community. Approved Texts* Griffith, B., and Dunham, E. (2015). Working in Teams: Moving From High Potential to High Performance. Thousand Oaks, CA: Sage Publications, Inc. ISBN 978-1-4522-8630-3 (pbk) Supplements Troy Library Guide MSM 6633: A list of readings is available in the Troy Library for MSM 6633, some of which will be required reading in this course. These can be accessed in the Troy Library. Additional supplemental reading include but are not limited to: Castka, P., Bamber, C. J., Sharp, J. M., & Belohoubek, P. (2001). Factors affecting successful implementation of high performance teams. Team Performance Management, 7(7), 123134. Daniel, L. J., & Davis, C. R. (2009). What makes high performance teams excel? Research Technology Management,52(4), 40-45. Eggensperger, J. D. (2004). How far is too far? Lessons for business from ultra-high-performing military teams. Team Performance Management, 10(3), 53-59. Guttman, H. M., & Hawkes, R. S. (2004). New rules for strategic engagement. The Journal of Business Strategy, 25(1), 34-38. Higgs, M., Plewnia, U., & Ploch, J. (2005). Influence of team composition and task complexity on team performance. Team Performance Management, 11(7), 227-250. Jenewein, W., & Morhart, F. (2008). Navigating toward team success. Team Performance Management, 14(1), 102-108. Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 8. Classroom 2. Course number + location section 9. Office location + 3. Term e-mail address 4. Instructor 10. Office telephone 5. Prerequisites 11. Course 6. Office hours description, 7. Class days, times objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, requirements dead day, final exam 18. ADA statement 23. Cheating policy 19. Electronic device 24. Specialization statement requirements 20. Additional (certification, services, licensure, teacher statements competencies) 21. Absence policy 22. Incomplete-work policy Master Syllabus: MSM 6633 2 *Most recent edition is required unless otherwise specified. Course Coordinator: Dr. Diane Bandow bandow2@troy.edu Program Assessment Requirements for this Course: No program assessments are currently needed in this course. Assessment rubrics can be located under SCOB Curriculum Assessment and Development in Blackboard (Assessment/graduate/rubrics/MSM) MSM Assessment information link: http://business.troy.edu/Portal/msm-assessments.aspx Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 8. Classroom 2. Course number + location section 9. Office location + 3. Term e-mail address 4. Instructor 10. Office telephone 5. Prerequisites 11. Course 6. Office hours description, 7. Class days, times objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, requirements dead day, final exam 18. ADA statement 23. Cheating policy 19. Electronic device 24. Specialization statement requirements 20. Additional (certification, services, licensure, teacher statements competencies) 21. Absence policy 22. Incomplete-work policy