TROY UNIVERSITY MASTER SYLLABUS SORRELL COLLEGE OF BUSINESS MGT 6671 Organizational Behavior Prerequisites All business foundation courses. Description The study of theories and concepts of individual and group behavior within organizations. The course examines important behavioral processes, including learning, perception, attitudinal structuring, values, motivation, communication, conflict, and social reinforcement. Emphasis is placed on the relationship of these processes to individual and group performance and their implications for managerial decisionmaking. Student Learning Outcomes On completion of the course, the student should be able to: 1. Explain the concept of an organization’s corporate culture, including its value system, and its effects on the behavior of individuals and groups in organizations. 2. Describe major personality, power, attitude, and needs theories as they relate to individual behavior within organizations. 3. Describe communication processes between individuals and within organizations. 4. Describe group/team processes and group dynamics within organizations. 5. Analyze sources of conflict and alterative approaches to conflict management. 6. Define and demonstrate how various leadership and motivational models may be used to improve productivity, job satisfaction, and performance within organizations. 7. Apply ethical principles in evaluating alternatives in the process of organizational decisionmaking. 8. Apply socially responsible principles in evaluating alternatives in the process of organizational decision making. 9. Analyze how various change models (including the OD model, Appreciative Inquiry, and Kotter’s 8-Step model), as discussed in the text and in class may best be used to implement an organizational change program within an organization. 10. Utilize knowledge and tools from appropriate business disciplines in recommending solutions related to global organizational issues and managing diversity in organizations. Assessments required in this course. Master Syllabi are developed by the senior faculty in each business discipline. This Master Syllabus must be used as the basis for developing the instructor syllabus for this course, which must also comply with the content specifications outlined in the Troy University Faculty Handbook. The objectives included on this Master Syllabus must be included among the objectives on the instructor’s syllabus, which may expand upon the same as the instructor sees fit. The statement of purpose seeks to position the course properly within the curriculum and should be consulted by faculty as a source of advisement guidance. Specific choice of text and other details are further subject to Program Coordinator guidance. 1 August 2009 Master Syllabus: MGT 6671 2 Purpose To provide an understanding of how interaction among individuals and groups affects the performance of business organizations. This course covers the concepts, logic, methodology, and terms used by the technicians in the field of organizational behavior. It also presents the latest developments in the field and addresses research patterns and trends in organizational behavior. Approved Texts Bauer, T. & Erdogan, B. (2010). Organizational Behavior V1.1. Flat World Knowledge. Available from http://catalog.flatworldknowledge.com/catalog/editions/145 Gibson, J. L., Ivancevich, J. M., Donnelly, J. H., & Konopaske, R. (2006 or current). Organizations: Behavior, structure, processes (12th ed.). Boston, MA: McGraw-Hill. Kreitner, R., & Kinicki, A. (2008 or current). Organizational behavior (6th ed.). Boston, MA: McGraw-Hill. McShane, S. L., & Von Glinow, M. A. (2005 or current). Organizational behavior (3rd ed.). Boston, MA: McGraw-Hill. Newstrom, J. (2007). Organizational Behavior: Human Behavior at Work (12th ed.). Boston, MA: McGraw-Hill/Irwin. INSTRUCTORS: Please check with the Dept Chair for the current required reading that is needed in addition to the text. Supplements Maidment, F. H. (2002 or current). Annual editions: Organizational behavior 02/03 (3rd ed.). Boston, MA: McGraw-Hill. Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 2. Course number + section 3. Term 4. Instructor 5. Prerequisites 6. Office hours 7. Class days, times 8. Classroom location 9. Office location + e-mail address 10. Office telephone 11. Course description, objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, dead requirements day, final exam 18. ADA statement 19. Electronic device statement 20. Additional services, statements 21. Absence policy 22. Incomplete-work policy 23. Cheating policy 24. Specialization requirements (certification, licensure, teacher competencies)